I'm a Salesforce Certified professional with a strong background in declarative configuration, process automation (Flows), and user-focused implementation. I specialize in configuring Salesforce to meet complex business requirements without code, and I enjoy optimizing processes and improving usability for end users.

Over the last several years, I've worked closely with internal stakeholders, tested Salesforce functionality, documented test scenarios in Jira, and built dashboards and flows to enhance user experience. I am highly skilled in no-code/low-code solutions and have experience collaborating with cross-functional teams including QA, product owners, and developers.

With hands-on experience in both internal admin roles and client-facing support, I bring...