I’m an experienced Operations Analyst with a decade of experience supporting SaaS product delivery, internal systems, and cross-functional teams. My work has spanned B2B contract analysis, subscription provisioning, UAT testing, and triaging complex internal workflows for global product launches. I specialize in making back-end operations run smoothly — often in fast-moving, cross-team environments.

My background includes deep experience with Salesforce, D365, internal ticketing systems, CPQ tools, and supporting enterprise systems from sales to fulfillment. I enjoy solving operational puzzles, documenting process, and being the person who quietly keeps things on track behind the scenes.

While I’ve grown in operational roles, I’m also...