Tiana Santiago is a seasoned Technical Support Engineer and certified project manager (CAPM) with over 5 years of experience supporting Google’s enterprise and government cloud clients. Known for her ability to resolve complex technical issues and lead cross-functional teams, Tiana brings a unique blend of engineering expertise, servant leadership, and a heart for people.

With a B.A. in Communications from Grand Canyon University and a Master’s in Information Systems Management in progress at Arizona State University, Tiana combines strong communication skills with deep technical knowledge. She’s a Certified Scrum Product Owner (CSPO) and a Certified Associate in Project Management (CAPM), equipping...