uke Ellington is an operational leader and communications strategist with more than 15 years of experience building scalable systems and aligning cross-functional teams. With dual Master’s degrees in English Literature and Information Science (Competitive Intelligence), Luke bridges the gap between high-level strategy and grounded workflow execution. Currently serving as Executive Director & Operational Lead at Closure, his background spans steering multi-site service networks across 120+ locations, scaling digital audience engagement, and designing data governance frameworks that keep organizations running smoothly.