<div>Family First is seeking a highly organized, proactive marketing and programs coordinator to support the chief marketing &amp; programs officer (CMPO) and the organization's broader marketing and program ecosystem. This role sits at the intersection of three functions: executive support, marketing/program operations, and project collaboration. This is a behind-the-scenes role with front-row impact - the person in this seat keeps the engine running smoothly so the CMPO and program teams can focus on what they do best. This individual is equally at home in a brainstorming session, building a Monday.com dashboard, tracking down a contractor deliverable, vetting potential partnerships or conducting project research. This team member will bring order to complexity, communicate with clarity, and act without waiting to be asked. Trustworthiness and a genuine desire to serve programs are invaluable for this role. The marketing and programs coordinator reports directly to the CMPO.</div><div><a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ab41963d-8255-4836-8992-c0d17747ba16&amp;ccId=19000101_000001&amp;jobId=571049&amp;lang=en_US&amp;source=CC2"><strong>APPLY</strong></a></div><div><strong>Key Responsibilities:<br></strong><br></div><div><strong>Communication &amp; Time<br></strong><br></div><ul><li>Manage the CMPO's time with precision and good judgment - assessing priorities, resolving conflicts, and ensuring every meeting has clear purpose and preparation.</li><li>Monitor Monday.com and Slack on behalf of the CMPO, flagging emergencies and routing urgent items so nothing time-sensitive falls through the cracks.</li><li>Design presentations in Canva on behalf of the CMPO for internal leadership, external partners, and program initiatives.</li></ul><div><strong><br>Project Collaboration<br></strong><br></div><ul><li>Create clarity and momentum for program projects and meetings - building timelines, agendas, and task lists so the right people always have the right information in advance.</li><li>Attend key meetings, review AI notes and tasks for accuracy, convert meeting outcomes into Monday.com tasks, and follow up to ensure accountability.</li><li>Build, maintain, and continuously improve Monday.com dashboards that give the CMPO and program teams real-time visibility into priorities, progress, and bottlenecks</li></ul><div><strong><br>Contractors and Research<br></strong><br></div><ul><li>Research potential partnerships across platforms, evaluating reach, engagement, values alignment, and audience fit; maintain accurate CRM records covering communication history and campaign timelines.</li><li>Research exploratory initiatives for the CMPO.</li><li>Vet potential contractors and serve as the primary point of contact for program contractors - managing communication, timelines, billing, and deliverable tracking.</li></ul><div><strong>Qualifications and Experience<br></strong><br></div><div><strong><br>Education<br></strong><br></div><ul><li>Bachelor's degree preferred; communications, marketing, business, or nonprofit management preferred.</li></ul><div><strong><br>Experience<br></strong><br></div><ul><li>3-5 years of experience in operations, project coordination, executive support, or program management.</li><li>Demonstrated track record managing multiple projects, vendors, or contractors simultaneously.</li></ul><div><strong><br>Skills &amp; Competencies<br></strong><br></div><ul><li>Proficiency in Mondday.com, Slack, Canva, Microsoft Office/Google Workspace, and AI productivity tools.</li><li>Strong written communication skills - clear, concise, and built to move people to action.</li><li>Exceptional organizational skills and attention to detail</li><li>Comfortable and professional managing up, across, and with external partners</li><li>Calm under pressure and adaptable in a fast-moving, growth-oriented environment.</li></ul><div><strong><br>Location<br></strong><br></div><ul><li>Tampa, FL - Hybrid</li></ul><div><strong><br>Character &amp; Cultural Fit<br></strong><br></div><ul><li>Genuine alignment with Family First's mission and core values to help people love their families well.</li><li>A collaborative spirit that finds deep satisfaction in helping others succeed.</li></ul><div><strong><br>What We Offer<br></strong><br></div><ul><li>This position offers the opportunity to make a meaningful impact on millions of families while developing expertise across a diverse brand portfolio. You'll work with a collaborative team that values both data-driven decision-making and creative problem-solving. We offer competitive nonprofit compensation, comprehensive benefits, and a supportive work environment that respects work-life balance.</li></ul>

Marketing and Program Coordinator

<div>We’re looking to hire a Texas based, experienced sales person for our sales team! If you love Jesus and want to help grow the Kingdom for your job, this is for you!&nbsp;<br><br>This is an inbound sales position. This means we’ll fill your calendar with leads interested in our program. No cold calling or chasing down leads that have no interest in buying.&nbsp;<br><br>Full time, remote position. Must live in Texas.</div>

Sales Associate

<div><strong>Position Summary:</strong></div><div>The Digital Messaging Coordinator helps bring Pioneers’ mission to life through engaging email and SMS campaigns that invite people into meaningful global impact. Working alongside the Digital Marketing, Creative, and stakeholder teams, this role builds campaigns, automated user journeys, segments, and on-brand templates—with equal care for details, creative problem-solving, and the occasional “why is this automation doing that?” moments. You’ll use analytics, A/B tests and CRM tools to grow engagement, improve subscriber experience and turn good ideas into even better results. It’s a great fit for an organized, curious marketer who enjoys collaboration, tidy documentation, good coffee and celebrating wins along the way.<br><br></div><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Committed to global missions and overall vision of Pioneers.</li><li>Practices and supports the relevant elements of the US Mobilization Base Manual.</li><li>Bachelor’s degree or higher.</li><li>Good written and verbal communication skills.</li><li>Conversant in Microsoft Office suite and similar software platforms.&nbsp;</li><li>Skilled in email and SMS marketing (e.g., Mailchimp) and analytics reporting.</li><li>Experience with CRMs (e.g., HubSpot), marketing automation and content management systems.&nbsp;</li><li>HTML/CSS knowledge and experience are a plus.</li><li>Web chat experience is a plus.</li><li>Highly organized, detail oriented, able to collaborate with stakeholder teams, flexible in learning new systems and software.&nbsp;</li><li>Self-motivated and willing to experiment and create new systems and workflows in collaboration with colleagues.</li></ul><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Work with Director of Digital Marketing to coordinate all mass, transactional and drip messaging on behalf of the Marketing Team and other stakeholder teams.&nbsp;</li><li>Work with the Director of Digital Marketing to define objectives, set goals and ensure compliance of user teams for Pioneers digital messaging products.&nbsp;</li><li>Work with the Creative team and Director of Digital Marketing to design email and messaging templates, ensuring visual brand consistency across multiple messaging products.&nbsp;</li><li>Create and schedule automated and broadcast campaigns, oversee A/B testing, manage distribution lists and work with stakeholder teams to create and manage segmentations within the CRM.&nbsp;</li><li>Build automation pathways for marketing CRM functionality and maintain documentation of systems.&nbsp;</li><li>Work with the Director of Digital Marketing to create forms and other lead generation tools and integrate them with automated email and SMS campaigns to drive subscriptions.&nbsp;</li><li>Track messaging performance and compile analytics reports for stakeholders, making optimization recommendations and testing with the goal of increasing engagement and reach.&nbsp;</li><li>Research, learn and grow in knowledge of best practices in digital messaging for marketing.&nbsp;</li><li>Steward Pioneers’ email reputation by monitoring deliverability, list hygiene, and permissions, and ensuring CAN-SPAM and GDPR compliance, as appropriate.</li></ul><div><br></div><div><br></div><div><strong>Physical Demands:</strong></div><ul><li>Environment: Work is performed primarily in a standard office environment on Tuesdays, Wednesdays and Thursdays, with extensive public contact and frequent interruptions. Remote work is performed at home Mondays and Fridays.</li><li>Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.&nbsp;</li><li>Vision: See in the normal visual range with or without correction.</li><li>Hearing: Hear in the normal audio range with or without correction.</li><li>Sitting at a desk working on a computer for many hours.</li></ul>

Digital Messaging Coordinator

<div><strong>About the Role</strong></div><div>The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.</div><div>This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.</div><div>Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.</div><div>Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.</div><div>&nbsp;</div><div><strong>Why This Role Exists</strong></div><div>Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving.&nbsp;</div><div>The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth.</div><div>This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.<br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week- COS area only</li><li>Remote - approved locations only</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $60k-70k base + $60k-70k variable = $120k-$140k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div><strong>Own a Territory Growth Strategy</strong></div><ul><li>Manage the commercial growth strategy across an assigned territory of existing customers.</li><li>Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.</li><li>Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.</li></ul><div><br></div><div><strong>Drive Customer Growth</strong></div><ul><li>Lead consultative discovery conversations focused on ministry objectives rather than product sales.</li><li>Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.</li><li>Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.</li><li>Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.</li></ul><div><br></div><div><strong>Partner Across the Customer Lifecycle</strong></div><ul><li>Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.</li><li>Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.</li><li>Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.</li></ul><div><br></div><div><strong>Represent the Voice of the Customer</strong></div><ul><li>Serve as one of Pushpay's sources of customer insight.</li><li>Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.</li><li>Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.</li></ul><div><br></div><div><strong>Build Executive Relationships</strong></div><ul><li>Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.</li><li>Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.</li></ul><div><br></div><div><strong>Operate with Commercial Excellence</strong></div><ul><li>Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.</li><li>Develop repeatable account plans and proactively identify future growth opportunities.</li><li>Operate with discipline around forecasting, inspection, and execution.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><div>Within the First 6 Months</div><ul><li>Establish trusted relationships across assigned territory.</li><li>Build a healthy expansion pipeline.</li><li>Launch Nurture growth motions.</li><li>Partner effectively with Customer Success and Sales.</li><li>Develop strategic account plans for priority customers.</li></ul><div><br></div><div>Within the First 12 Months</div><ul><li>Consistently achieve expansion TMNR targets.</li><li>Improve Net Revenue Retention across assigned territory.</li><li>Increase product adoption and attach rates.</li><li>Become a trusted strategic advisor to church leaders.</li><li>Deliver meaningful customer insights that influence Product strategy.</li></ul><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).</li><li>Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.</li><li>Proven success managing complex customer relationships.</li><li>Experience leading consultative discovery and executive conversations.</li><li>Strong territory management and forecasting discipline.</li><li>Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.</li><li>Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)</li><li>Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><div>We are looking for someone who is:</div><ul><li>Customer obsessed</li><li>Ministry minded</li><li>Consultative rather than transactional</li><li>Highly collaborative</li><li>Operationally disciplined</li><li>Coachable and growth oriented</li><li>Comfortable navigating ambiguity</li><li>Accountable for results</li><li>Multi-threaded deal driver</li><li>Passionate about helping churches thrive</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div>

Ministry Growth Partner, Nurture

<div>We're looking for a talented, mission-aligned UI/UX Product Designer to help shape the look, feel, and experience of FaithOnline. You'll own design across our iOS and Android mobile app as well as our web-based platforms, including the internal CMS and admin tools our team uses to run FaithOnline day to day. You'll work closely with engineering to bring screens to life with pixel precision, and with product and leadership to make sure every flow serves formation, connection, and growth rather than distraction.</div><div>We move fast, learn fast, and adjust fast. The right person thrives in that environment and genuinely cares about what they're building.<br><br></div><div>This role starts as a contractor position at 15-25 hours. Hours and scope could grow with the platform.</div><div><strong><br>What You'll Do<br></strong><br></div><ul><li>Own product design across the core FaithOnline experience: exploration, interaction design, visual execution, prototyping, and implementation.</li><li>Design across both our consumer-facing mobile app and our web-based platforms, including the CMS and admin tools our internal team uses to manage content and run the platform.</li><li>Turn product objectives into real solutions. Dig into the problem with Product, try several approaches, weigh the tradeoffs, and land on a direction.</li><li>Design 0-to-1 features and workflows as we build the platform out past our beta.</li><li>Design past the happy path: states, transitions, errors, edge cases, and system feedback. A feature isn't done until it works as a whole.</li><li>Hold a high bar on interaction and visual craft, and help FaithOnline's aesthetic (warm, grounded, premium, human, hopeful) evolve as you go.</li><li>Prototype fast with whatever fits: Figma, AI-assisted prototyping, functional prototypes. The point is to make ideas tangible and decisions faster.</li><li>Grow our design system as the product grows. Build on our Material Design foundation and add patterns that let us move quickly without dropping quality.</li><li>Work closely with engineering through implementation. Give them the interaction detail, logic, and context for a clean handoff.</li><li>Pitch in on FaithOnline's broader visual direction when it makes sense, including product-adjacent surfaces like the website and app store presence.</li><li>Communicate early. Raise questions, risks, and ideas before they turn into problems, and keep Product and Engineering in sync via Slack and Jira.</li></ul><div><strong><br>Our Tech Stack<br></strong><br></div><div>You should be comfortable, or quickly get comfortable, working across all of these:</div><ul><li><strong>Design:</strong> Figma, Material Design components</li><li><strong>Mobile:</strong> Designing for cross-platform (iOS + Android)</li><li><strong>Web:</strong> Our in-house, web-based CMS and admin platforms</li><li><strong>Analytics:</strong> Mixpanel</li><li><strong>Project Management:</strong> Jira, Slack, Confluence/Notion</li></ul><div><strong><br>What We're Looking For<br></strong><br></div><div>We care more about what you can do than how many years you've done it. You'll probably do well here if you:</div><ul><li>Have serious visual and UI craft, with a portfolio that shows it, ideally including both consumer mobile apps and web-based platforms.</li><li>Have a track record of building experiences that drive real retention and app growth, not just experiences that look good in a portfolio.</li><li>Know your UX and interaction fundamentals: hierarchy, flows, states, feedback, and messy product behavior.</li><li>Think in systems, not screens, and track how one decision ripples through the product.</li><li>Have taken vague, early-stage problems and made them coherent.</li><li>Explore before you converge. You can build out real alternatives, name the tradeoffs, and say why you'd pick one.</li><li>Move fast without going shallow. You know when to explore, when to raise fidelity, and when a decision is ready to ship.</li><li>Own past the initial ask. You design the whole experience, not just the first screen.</li><li>Can explain your calls, grounded in user needs, product logic, UX principles, and real constraints.</li><li>Work well alongside product and engineering while running your own work independently.</li><li>Have built and maintained design systems and reusable component libraries; experience with Material Design specifically is a strong plus, since that's our foundation.</li><li>Use AI in your process (exploration, prototyping, iteration, production) and can tell what it can speed up from what needs your own judgment and craft.</li><li>Are genuinely aligned with FaithOnline's mission and the call of the Great Commission. This isn't a box to check; it shapes the decisions you'll be trusted to make.</li></ul><div><strong><br>Helpful, Not Required<br></strong><br></div><ul><li><strong>Big bonus:</strong> you've built content, community, engagement, or social platforms, and know what actually keeps people coming back.</li><li><strong>Big bonus:</strong> you've designed for faith-based platforms in a way that speaks to the heart of Scripture and real spiritual formation, not just growth metrics.</li><li>Experience designing B2B, internal tools, or CMS/admin platforms, not just consumer-facing surfaces</li><li>Early- or growth-stage startup experience</li><li>0-to-1 products or major features</li><li>AI-powered products or workflows</li></ul>

UI/UX Product Designer

<div><strong>About the Role</strong></div><div>We are looking for a transformational and operationally rigorous leader to lead, coach, and scale a high-performing team of Ministry Growth Partners to hit expansion revenue targets.. This role sits at the center of customer growth, retention, and strategic alignment across our installed base of more than 14,000 customers.<br><br></div><div>As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes.<br><br></div><div>This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap.<br><br></div><div>This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health.<br><br></div><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us.<br><br></div><div>The Manager, Customer Growth translates company strategy into daily frontline success. By developing high-performing reps, sharpening consultative sales execution, and actively supporting strategic expansion deals, you will play a pivotal role in delivering Net Revenue Retention (NRR) and helping ministry partners accomplish more through technology.<br><br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br><br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week-COS only</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $90k-$100k base + $50k-$70k variable = $140k-$170k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br><br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div>Build and Scale the Account Growth Function</div><ul><li>Design and lead Pushpay’s proactive account growth and expansion strategy across a customer base of 14,000+ organizations.</li><li>Build and develop a high-performing Account Management and Growth organization focused on retention, expansion, product adoption, and customer outcomes.</li><li>Create scalable systems, playbooks, segmentation strategies, and operating rhythms to support long-term growth.</li><li>Establish rigorous inspection and accountability frameworks with clearly defined KPIs, dashboards, forecasting, and operational cadences.</li><li>Drive Net Revenue Retention and Customer Expansion.</li><li>Own strategic initiatives focused on improving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), product adoption, and customer lifetime value.</li><li>Develop targeted motions for cross-sell, upsell, migration, adoption, and customer expansion tied to Pushpay’s evolving platform strategy.</li><li>Partner closely with Customer Success, Product, Marketing, Finance, and Sales to align customer growth initiatives to company priorities.</li><li>Build programs that intentionally drive customer alignment to new and existing Pushpay products and services.</li><li>Deal Coaching &amp; Co-Selling: Actively participate in discovery calls, customer presentations, and commercial negotiations alongside reps to help advance and close strategic opportunities.</li><li>Pipeline &amp; Forecast Inspection: Conduct weekly 1:1 pipeline reviews to inspect deal stage accuracy, identify deal risks, and maintain precise monthly/quarterly TMNR forecasts.</li><li>Rep Enablement &amp; Hiring: Recruit, onboard, and continuously develop Ministry Growth Partners on consultative selling, whitespace mapping, and Pushpay product adoption.</li></ul><div><br></div><div><strong>Support Strategic Customer Alignment</strong></div><ul><li>Partner closely with Strategic Customer Success Managers to support retention, growth, executive alignment, and long-term strategic success across Pushpay’s top customer accounts (Top 350).</li><li>Ensure Pushpay maintains deep executive alignment with key customer stakeholders and proactively identifies risks, opportunities, and evolving customer needs.</li><li>Build processes to “look around corners” for strategic customers — ensuring visibility into organizational changes, future initiatives, adoption risks, and growth opportunities.</li><li>Serve as an executive escalation and partnership leader for high-impact customer relationships.</li></ul><div><br></div><div><strong>Advocate for the Customer Across the Organization</strong></div><ul><li>Act as a strong internal voice of the customer across Product, Customer Success, Growth, and Executive Leadership.</li><li>Champion customer-first decision making while balancing company growth objectives.</li><li>Create mechanisms for surfacing customer insights, trends, risks, and opportunities to senior leadership.</li><li>Help shape product roadmap discussions and strategic priorities through customer feedback and market intelligence.</li></ul><div><br></div><div><strong>&nbsp;What Success Looks Like</strong></div><div><strong>Within the First 6–12 Months</strong></div><ul><li>Build and operationalize a scalable Account Management and Growth framework across Pushpay’s customer base.</li><li>Establish clear segmentation strategies, customer growth motions, KPI dashboards, forecasting processes, and operational cadences.</li><li>Hire, develop, and align a high-performing team focused on retention, expansion, and product adoption.</li><li>Create strategic partnership models with Customer Success, Product, Growth, and Executive Leadership teams.</li><li>Implement structured engagement and account planning processes for Pushpay’s strategic customers.</li><li>Build customer insight and feedback loops that help shape retention strategy, product alignment, and customer growth opportunities.</li><li>Support the rollout and adoption strategy tied to new platform capabilities and Staq transformation initiatives.</li></ul><div><br></div><div><strong>Within 12–18 Months</strong></div><ul><li>Improve Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) performance.</li><li>Drive measurable expansion growth through intentional cross-sell, upsell, and product alignment strategies.</li><li>Establish a high-performing, KPI-driven Account Management and Growth organization with strong operational rigor and forecasting accuracy.</li><li>Increase strategic customer engagement and executive alignment across Pushpay’s top accounts.</li><li>Create a proactive customer partnership culture focused on long-term value creation, retention, and customer growth.</li><li>Deliver measurable improvements in product adoption, attach rates, and overall customer health across the installed base.</li></ul><div><br></div><div><strong>Key Metrics &amp; Areas of Accountability</strong></div><ul><li>Net Revenue Retention (NRR)</li><li>Expansion MRR / TMNR</li><li>Product Adoption &amp; Attach Rates</li><li>Strategic Account Health</li><li>Customer Retention</li><li>Forecast Accuracy</li><li>Pipeline Creation within Existing Customers</li><li>Cross-Sell / Upsell Performance</li><li>Customer Executive Engagement</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>3 to 5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader.</li><li>Proven history of coaching reps to achieve or exceed expansion revenue quotas (NRR / MRR).</li><li>Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce.</li><li>Proven experience building and scaling account management or customer growth organizations.</li><li>Strong operational and analytical mindset with experience building KPI-driven systems.</li><li>Experience managing strategic or enterprise customer relationships.</li><li>Demonstrated success driving retention, expansion, and customer adoption in a SaaS environment.</li><li>Strong executive presence with the ability to influence across senior leadership teams.</li><li>Ability to balance customer advocacy with commercial growth objectives.</li><li>Experience leading through transformation, change management, or platform evolution is strongly preferred.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><ul><li>Customer-obsessed</li><li>Ministry minded</li><li>Operationally rigorous</li><li>Highly collaborative</li><li>Strategic and forward-thinking</li><li>Data-driven decision maker</li><li>Strong coach and talent developer</li><li>Comfortable operating in ambiguity and scaling environments</li><li>High ownership mentality with bias toward execution</li><li>Skilled at cross-functional alignment</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div><div>&nbsp;</div>

Manager of Customer Growth, Nurture

<h3>About the Company</h3><p>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico.</p><h3>About the Role</h3><p>We're looking for a Data Scientist to join our Analytics team, reporting to the Director of Analytics and Data Science. You'll work as a peer to our Staff Data Scientist, jointly owning the data science function at Logos—predictive modeling, experimentation, and the recommendations work that shapes how hundreds of thousands of customers discover and use our products.</p><p>This is a role with real ownership. You will decide how to approach problems, what methods fit, and—just as importantly—what isn't worth doing. We're a lean team inside a company in the middle of a significant data transformation, which means the work is broad and the impact is visible, but it also means we need someone who brings their own judgment rather than waiting for direction.</p><p>We're results-driven, not academic. A model or analysis is only good if it measurably reduces churn, increases usage, or drives revenue. Methodological elegance that doesn't move a business metric isn't a win here.</p><h3>Responsibilities</h3><ul><li>Own data science projects end to end—problem framing, method selection, modeling, validation, and presenting results to the leaders who will act on them.</li><li>Ship data science work as certified, production-ready data products: models, scores, and features that other teams can trust and build on.</li><li>Design, run, and interpret experiments, including hypothesis formulation, sizing, and honest reads on inconclusive results.</li><li>Build and maintain predictive models and analytical pipelines in Python or R, SQL, and dbt on Databricks.</li><li>Help set the data science roadmap alongside the Staff Data Scientist and the Director, including pushing back when a request won't produce value.</li><li>Partner with Data Champions, the embedded analysts distributed across our business teams, so that data science output gets adopted rather than just delivered.</li><li>Work with the Data Platform team to validate data quality and the reliability of upstream data products.</li><li>Mentor analysts and less experienced team members, and contribute to code review and team standards.</li><li>Keep documentation and reproducible code current enough that a colleague could pick up your work without you in the room.</li></ul><h3>Requirements</h3><ul><li>4–7 years of professional experience in data science, applied statistics, or a closely related quantitative field.</li><li>A track record of owning projects independently, from ambiguous ask through delivered result, without daily oversight.</li><li>A results-driven mindset: you judge your own work by measurable business impact—churn, usage, revenue—and you can tell when a model isn't earning its keep.</li><li>Strong SQL and fluency in Python or R.</li><li>Solid grounding in statistics and experimental design, including knowing the limits of what a given test can tell you.</li><li>The judgment to prioritize: deciding what to work on, what to defer, and what to decline.</li><li>Excellent communication skills, with the ability to explain technical work to non-technical audiences and to hold your position when the data supports it.</li></ul><h3>Preferred Requirements</h3><ul><li>Experience as the only data scientist—or one of very few—on a team, where you had to operate without a technical safety net.</li><li>Hands-on experience with Databricks and dbt.</li><li>Exposure to production ML systems, recommendation engines, or MLOps practices.</li><li>Experience in a subscription or SaaS business, particularly around churn, retention, and usage analytics.</li><li>Familiarity with a data mesh or distributed analytics operating model.</li></ul><h3>Why This Role</h3><p>Data science at Logos is small, which means your work is not one input among dozens—it is the data science capability of the company. You'll have latitude to shape how the function operates, a Staff Data Scientist to think alongside, and a Director who will back your judgment. As the team and the company's data maturity grow, so does the scope available to you.</p><h3>Benefits</h3><ul><li>Competitive family medical, dental, vision, and life insurance</li><li>3 company-paid holidays per year in addition to regular holidays</li><li>4 days of paid time off (PTO) per year</li><li>Paid time off (PTO) on your birthday</li><li>Law benefits (15-day Christmas bonus, vacation days established by law, 25% vacation bonus)</li><li>Awards and recognition program</li></ul>

Data Scientist

<div>The Senior Marketing Executive plays a pivotal leadership role within Grove9, managing key client relationships and accounts, guiding brand strategy and execution, and driving growth opportunities for both clients and the agency. This role requires a blend of strategic thinking, marketing, and business acumen, balancing high-level brand management with day-to-day client engagement, agency strategy, and new business development. The right candidate will bring significant experience in organizational growth to help Grove9 achieve its goals, and increase impact for our agency and the clients we serve.</div><div><br><strong>Key Role Responsibilities<br></strong><br></div><div><strong>Account Management &amp; Leadership</strong></div><ul><li>Serve as the senior point of contact for key client accounts, ensuring satisfaction, retention, impact, and account growth. Lead the development and execution of comprehensive brand and marketing strategies, from positioning and messaging to campaign rollout.</li><li>Translate client objectives into actionable plans – balancing creative vision with measurable organizational impact.</li><li>Successfully set and manage budgets, timelines, and resources, ensuring account and agency profitability.</li><li>Contribute to agency leadership planning and strategy to guide and shape Grove9’s marketing and processes to maximize growth and impact.</li></ul><div><br><strong>New Business Development</strong></div><ul><li>Identify and pursue opportunities to expand existing accounts and attract new clients aligned with Grove9’s capabilities, mission, and verticals.</li><li>Partner with leadership to craft compelling proposals, presentations, and pitches that showcase Grove9’s strategic and creative strengths and heart for Kingdom impact.</li><li>Build and maintain a strong network of industry relationships within target audiences to support long-term business growth.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Exemplify and live out the Grove9 core values, mission, and code.</li><li>10+ years of experience in brand management, marketing strategy, or agency client management.</li><li>Proven success managing large or complex client accounts with strategic oversight and project management.</li><li>Strong understanding of brand strategy, marketing communications, digital ecosystems, and AI tools.</li><li>Exceptional communication, presentation, and relationship-building skills.</li><li>Demonstrated ability to lead teams, manage multiple priorities, and deliver high-quality work in a fast-paced environment.</li><li>Passion for, or experience with, faith-based child and family-serving organizations, including foster care, adoption, and/or pregnancy resource centers.</li><li>Entrepreneurial mindset with a passion for building brands, growing business opportunities, and creating Kingdom impact.</li></ul><div>&nbsp;</div>

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