<div><strong>About the Role</strong></div><div>We are looking for a transformational and operationally rigorous leader to lead, coach, and scale a high-performing team of Ministry Growth Partners to hit expansion revenue targets.. This role sits at the center of customer growth, retention, and strategic alignment across our installed base of more than 14,000 customers.<br><br></div><div>As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes.<br><br></div><div>This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap.<br><br></div><div>This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health.<br><br></div><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us.<br><br></div><div>The Manager, Customer Growth translates company strategy into daily frontline success. By developing high-performing reps, sharpening consultative sales execution, and actively supporting strategic expansion deals, you will play a pivotal role in delivering Net Revenue Retention (NRR) and helping ministry partners accomplish more through technology.<br><br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br><br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week-COS only</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $90k-$100k base + $50k-$70k variable = $140k-$170k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br><br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div>Build and Scale the Account Growth Function</div><ul><li>Design and lead Pushpay’s proactive account growth and expansion strategy across a customer base of 14,000+ organizations.</li><li>Build and develop a high-performing Account Management and Growth organization focused on retention, expansion, product adoption, and customer outcomes.</li><li>Create scalable systems, playbooks, segmentation strategies, and operating rhythms to support long-term growth.</li><li>Establish rigorous inspection and accountability frameworks with clearly defined KPIs, dashboards, forecasting, and operational cadences.</li><li>Drive Net Revenue Retention and Customer Expansion.</li><li>Own strategic initiatives focused on improving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), product adoption, and customer lifetime value.</li><li>Develop targeted motions for cross-sell, upsell, migration, adoption, and customer expansion tied to Pushpay’s evolving platform strategy.</li><li>Partner closely with Customer Success, Product, Marketing, Finance, and Sales to align customer growth initiatives to company priorities.</li><li>Build programs that intentionally drive customer alignment to new and existing Pushpay products and services.</li><li>Deal Coaching &amp; Co-Selling: Actively participate in discovery calls, customer presentations, and commercial negotiations alongside reps to help advance and close strategic opportunities.</li><li>Pipeline &amp; Forecast Inspection: Conduct weekly 1:1 pipeline reviews to inspect deal stage accuracy, identify deal risks, and maintain precise monthly/quarterly TMNR forecasts.</li><li>Rep Enablement &amp; Hiring: Recruit, onboard, and continuously develop Ministry Growth Partners on consultative selling, whitespace mapping, and Pushpay product adoption.</li></ul><div><br></div><div><strong>Support Strategic Customer Alignment</strong></div><ul><li>Partner closely with Strategic Customer Success Managers to support retention, growth, executive alignment, and long-term strategic success across Pushpay’s top customer accounts (Top 350).</li><li>Ensure Pushpay maintains deep executive alignment with key customer stakeholders and proactively identifies risks, opportunities, and evolving customer needs.</li><li>Build processes to “look around corners” for strategic customers — ensuring visibility into organizational changes, future initiatives, adoption risks, and growth opportunities.</li><li>Serve as an executive escalation and partnership leader for high-impact customer relationships.</li></ul><div><br></div><div><strong>Advocate for the Customer Across the Organization</strong></div><ul><li>Act as a strong internal voice of the customer across Product, Customer Success, Growth, and Executive Leadership.</li><li>Champion customer-first decision making while balancing company growth objectives.</li><li>Create mechanisms for surfacing customer insights, trends, risks, and opportunities to senior leadership.</li><li>Help shape product roadmap discussions and strategic priorities through customer feedback and market intelligence.</li></ul><div><br></div><div><strong>&nbsp;What Success Looks Like</strong></div><div><strong>Within the First 6–12 Months</strong></div><ul><li>Build and operationalize a scalable Account Management and Growth framework across Pushpay’s customer base.</li><li>Establish clear segmentation strategies, customer growth motions, KPI dashboards, forecasting processes, and operational cadences.</li><li>Hire, develop, and align a high-performing team focused on retention, expansion, and product adoption.</li><li>Create strategic partnership models with Customer Success, Product, Growth, and Executive Leadership teams.</li><li>Implement structured engagement and account planning processes for Pushpay’s strategic customers.</li><li>Build customer insight and feedback loops that help shape retention strategy, product alignment, and customer growth opportunities.</li><li>Support the rollout and adoption strategy tied to new platform capabilities and Staq transformation initiatives.</li></ul><div><br></div><div><strong>Within 12–18 Months</strong></div><ul><li>Improve Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) performance.</li><li>Drive measurable expansion growth through intentional cross-sell, upsell, and product alignment strategies.</li><li>Establish a high-performing, KPI-driven Account Management and Growth organization with strong operational rigor and forecasting accuracy.</li><li>Increase strategic customer engagement and executive alignment across Pushpay’s top accounts.</li><li>Create a proactive customer partnership culture focused on long-term value creation, retention, and customer growth.</li><li>Deliver measurable improvements in product adoption, attach rates, and overall customer health across the installed base.</li></ul><div><br></div><div><strong>Key Metrics &amp; Areas of Accountability</strong></div><ul><li>Net Revenue Retention (NRR)</li><li>Expansion MRR / TMNR</li><li>Product Adoption &amp; Attach Rates</li><li>Strategic Account Health</li><li>Customer Retention</li><li>Forecast Accuracy</li><li>Pipeline Creation within Existing Customers</li><li>Cross-Sell / Upsell Performance</li><li>Customer Executive Engagement</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>3 to 5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader.</li><li>Proven history of coaching reps to achieve or exceed expansion revenue quotas (NRR / MRR).</li><li>Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce.</li><li>Proven experience building and scaling account management or customer growth organizations.</li><li>Strong operational and analytical mindset with experience building KPI-driven systems.</li><li>Experience managing strategic or enterprise customer relationships.</li><li>Demonstrated success driving retention, expansion, and customer adoption in a SaaS environment.</li><li>Strong executive presence with the ability to influence across senior leadership teams.</li><li>Ability to balance customer advocacy with commercial growth objectives.</li><li>Experience leading through transformation, change management, or platform evolution is strongly preferred.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><ul><li>Customer-obsessed</li><li>Ministry minded</li><li>Operationally rigorous</li><li>Highly collaborative</li><li>Strategic and forward-thinking</li><li>Data-driven decision maker</li><li>Strong coach and talent developer</li><li>Comfortable operating in ambiguity and scaling environments</li><li>High ownership mentality with bias toward execution</li><li>Skilled at cross-functional alignment</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div><div>&nbsp;</div>

Manager of Customer Growth, Nurture

<h3>About the Company</h3><p>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico.</p><h3>About the Role</h3><p>We're looking for a Data Scientist to join our Analytics team, reporting to the Director of Analytics and Data Science. You'll work as a peer to our Staff Data Scientist, jointly owning the data science function at Logos—predictive modeling, experimentation, and the recommendations work that shapes how hundreds of thousands of customers discover and use our products.</p><p>This is a role with real ownership. You will decide how to approach problems, what methods fit, and—just as importantly—what isn't worth doing. We're a lean team inside a company in the middle of a significant data transformation, which means the work is broad and the impact is visible, but it also means we need someone who brings their own judgment rather than waiting for direction.</p><p>We're results-driven, not academic. A model or analysis is only good if it measurably reduces churn, increases usage, or drives revenue. Methodological elegance that doesn't move a business metric isn't a win here.</p><h3>Responsibilities</h3><ul><li>Own data science projects end to end—problem framing, method selection, modeling, validation, and presenting results to the leaders who will act on them.</li><li>Ship data science work as certified, production-ready data products: models, scores, and features that other teams can trust and build on.</li><li>Design, run, and interpret experiments, including hypothesis formulation, sizing, and honest reads on inconclusive results.</li><li>Build and maintain predictive models and analytical pipelines in Python or R, SQL, and dbt on Databricks.</li><li>Help set the data science roadmap alongside the Staff Data Scientist and the Director, including pushing back when a request won't produce value.</li><li>Partner with Data Champions, the embedded analysts distributed across our business teams, so that data science output gets adopted rather than just delivered.</li><li>Work with the Data Platform team to validate data quality and the reliability of upstream data products.</li><li>Mentor analysts and less experienced team members, and contribute to code review and team standards.</li><li>Keep documentation and reproducible code current enough that a colleague could pick up your work without you in the room.</li></ul><h3>Requirements</h3><ul><li>4–7 years of professional experience in data science, applied statistics, or a closely related quantitative field.</li><li>A track record of owning projects independently, from ambiguous ask through delivered result, without daily oversight.</li><li>A results-driven mindset: you judge your own work by measurable business impact—churn, usage, revenue—and you can tell when a model isn't earning its keep.</li><li>Strong SQL and fluency in Python or R.</li><li>Solid grounding in statistics and experimental design, including knowing the limits of what a given test can tell you.</li><li>The judgment to prioritize: deciding what to work on, what to defer, and what to decline.</li><li>Excellent communication skills, with the ability to explain technical work to non-technical audiences and to hold your position when the data supports it.</li></ul><h3>Preferred Requirements</h3><ul><li>Experience as the only data scientist—or one of very few—on a team, where you had to operate without a technical safety net.</li><li>Hands-on experience with Databricks and dbt.</li><li>Exposure to production ML systems, recommendation engines, or MLOps practices.</li><li>Experience in a subscription or SaaS business, particularly around churn, retention, and usage analytics.</li><li>Familiarity with a data mesh or distributed analytics operating model.</li></ul><h3>Why This Role</h3><p>Data science at Logos is small, which means your work is not one input among dozens—it is the data science capability of the company. You'll have latitude to shape how the function operates, a Staff Data Scientist to think alongside, and a Director who will back your judgment. As the team and the company's data maturity grow, so does the scope available to you.</p><h3>Benefits</h3><ul><li>Competitive family medical, dental, vision, and life insurance</li><li>3 company-paid holidays per year in addition to regular holidays</li><li>4 days of paid time off (PTO) per year</li><li>Paid time off (PTO) on your birthday</li><li>Law benefits (15-day Christmas bonus, vacation days established by law, 25% vacation bonus)</li><li>Awards and recognition program</li></ul>

Data Scientist

<div>The Senior Marketing Executive plays a pivotal leadership role within Grove9, managing key client relationships and accounts, guiding brand strategy and execution, and driving growth opportunities for both clients and the agency. This role requires a blend of strategic thinking, marketing, and business acumen, balancing high-level brand management with day-to-day client engagement, agency strategy, and new business development. The right candidate will bring significant experience in organizational growth to help Grove9 achieve its goals, and increase impact for our agency and the clients we serve.</div><div><br><strong>Key Role Responsibilities<br></strong><br></div><div><strong>Account Management &amp; Leadership</strong></div><ul><li>Serve as the senior point of contact for key client accounts, ensuring satisfaction, retention, impact, and account growth. Lead the development and execution of comprehensive brand and marketing strategies, from positioning and messaging to campaign rollout.</li><li>Translate client objectives into actionable plans – balancing creative vision with measurable organizational impact.</li><li>Successfully set and manage budgets, timelines, and resources, ensuring account and agency profitability.</li><li>Contribute to agency leadership planning and strategy to guide and shape Grove9’s marketing and processes to maximize growth and impact.</li></ul><div><br><strong>New Business Development</strong></div><ul><li>Identify and pursue opportunities to expand existing accounts and attract new clients aligned with Grove9’s capabilities, mission, and verticals.</li><li>Partner with leadership to craft compelling proposals, presentations, and pitches that showcase Grove9’s strategic and creative strengths and heart for Kingdom impact.</li><li>Build and maintain a strong network of industry relationships within target audiences to support long-term business growth.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Exemplify and live out the Grove9 core values, mission, and code.</li><li>10+ years of experience in brand management, marketing strategy, or agency client management.</li><li>Proven success managing large or complex client accounts with strategic oversight and project management.</li><li>Strong understanding of brand strategy, marketing communications, digital ecosystems, and AI tools.</li><li>Exceptional communication, presentation, and relationship-building skills.</li><li>Demonstrated ability to lead teams, manage multiple priorities, and deliver high-quality work in a fast-paced environment.</li><li>Passion for, or experience with, faith-based child and family-serving organizations, including foster care, adoption, and/or pregnancy resource centers.</li><li>Entrepreneurial mindset with a passion for building brands, growing business opportunities, and creating Kingdom impact.</li></ul><div>&nbsp;</div>

Senior Marketing Executive

<div>Intulse is looking for the right person to join our UCaaS client service team and work alongside other amazing people serving our clients. We want to hire people who are going to be an amazing complement to our culture and team, that’s why we look for more than just the necessary skills to do a job but also for the personality and character that your new teammates will enjoy being around and that you’ll love spending time with as well. We are focused on providing world-class technology solutions that make it easier for our clients to accomplish their missions. We work in a fast-paced, team-oriented environment where we build, sell, implement and support communication solutions for our clients. If you share this passion and have the talent to join our team then we look forward to hearing from you!<br>&nbsp;</div><div><strong>Character Requirements</strong></div><ul><li><strong>Responsibility:</strong> Innate desire to do more than what is expected</li><li><strong>Thoroughness:</strong> Work with efficiency, completeness, and within reasonable timeframes</li><li><strong>Dependability:</strong> Fulfillment of expectations without excessive oversight</li><li><strong>Determination:</strong> Persistence to complete goals in spite of external influences</li><li><strong>Flexibility:</strong> Willingness to adapt to the needs of multiple departments and respond to direction and vision of teammates</li></ul><div>Intulse is a privately owned company with core beliefs founded in Christian faith and we hire individuals who share that faith and commitment to our core values. Please <strong>carefully read</strong> about our culture and core values to understand if you'll fit in our unique environment: <a href="https://intulse.com/church/about-us">https://intulse.com/church/about-us</a></div><div><br><strong>Responsibilities</strong></div><ul><li>Handle escalated support tickets requiring advanced diagnosis and resolution</li><li>Act as a technical resource for team members, providing guidance on more advanced issues</li><li>Respond to client requests via phone and helpdesk software</li><li>Have a deep understanding of our system's capabilities so you can combine our features in new and creative ways to create the communication experiences that our clients desire</li></ul><div><br><strong>Schedule Requirements</strong></div><ul><li>This position will work from 11:00 AM to 8:00 PM (eastern time) Monday through Friday</li><li>We are prioritizing candidates local to our Lancaster, PA office</li><li>We work in the office a minimum of 2 days a week</li></ul><div><br><strong>Required Skills</strong></div><ul><li>Ability to communicate clearly with clients and peers especially explaining technical issues to non-technical users</li><li>Effective listener</li><li>Ability to be patient and remain calm even in stressful client situations</li><li>Strong work ethic and with personal time management</li><li>Ability to critically think through, troubleshoot, and resolve problems by reading logs and error messages</li><li>Ability to learn quickly in a self-directed environment with minimal supervision</li></ul><div><br><strong>Bonus Skills (not required but a huge plus)</strong></div><ul><li>2+ years in a technical support role (Level 1/Level 2), help desk, or MSP environment</li><li>Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VLANs, and basic routing/switching concepts&nbsp;</li><li>Any exposure to VOIP, SIP, or telephony systems (Asterisk, FreePBX, or otherwise)</li><li>Experience supporting a B2B software</li></ul><div><br><strong>Benefits</strong></div><ul><li>Profit sharing</li><li>Healthcare options</li><li>401K retirement plan with generous company matching</li><li>Generous PTO</li><li>Weekly company provided lunches</li><li>Work from home flexibility</li></ul><div>&nbsp;</div>

Client Service Representative Level 2

<h3>Cloud Site Reliability Engineer</h3><h3>Get Involved!</h3><p><strong>What do we believe?</strong></p><p><strong><em>Demonstrate Biblical Integrity</em></strong></p><p>At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.</p><p>Please take time to review our Statement of Faith as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/</p><p><strong>What is the opportunity?</strong></p><p><strong><em>Respond with Compassionate Action</em></strong></p><p>We are seeking a <strong>Cloud Site Reliability Engineer</strong> to join our <strong>Information Technology</strong> team working <strong>remotely</strong> or at another approved on-site location. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.</p><p><strong>In the role of Cloud Site Reliability Engineer, you will have the opportunity to:</strong></p><ul><li>Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ.</li><li>Build, maintain, and optimize secure, scalable private cloud infrastructure and platform services that support reliable deployment and operation of ministry-critical workloads.</li><li>Automate infrastructure provisioning and application delivery using Infrastructure as Code, CI/CD pipelines, AI tools, and modern engineering practices to improve efficiency, consistency, and reliability.</li><li>Monitor application and infrastructure performance, troubleshoot issues, and participate in incident response and on-call support, including root-cause analysis and long-term remediation.</li><li>Develop and maintain internal tools, technical documentation, and standardized practices that improve team productivity, system maintainability, and knowledge sharing.</li><li>Collaborate with internal teams, stakeholders, and vendors to evaluate emerging technologies, optimize cloud resource utilization and costs, and continuously improve platform resilience and operational effectiveness.</li><li>Other duties as assigned.</li></ul><p><strong>What are the qualifications?</strong></p><p><strong><em>Serve with Excellence</em></strong></p><p><strong>As a qualified candidate, you will have the following skills and experience:</strong></p><ul><li>Bachelor's degree or university program certificate in a related field and five (5) to seven (7) years of Cloud Engineering experience; or seven (7)+ years of related experience; or an equivalent combination of education and experience.</li><li>Proven SRE or DevOps experience focused on reliability, automation, and production operations, including extensive experience with observability platforms such as Grafana, Prometheus, ELK, Datadog, or Dynatrace.</li><li>Strong hands-on experience with GitOps tools such as ArgoCD or Flux, self-hosted Git platforms, production Kubernetes environments, Linux administration and troubleshooting, and open-source/on-premise infrastructure; OpenStack experience is a plus.</li><li>12 credit hours of college-level Biblical Studies are required. If not already completed, an opportunity to meet and complete the requirement is available upon hire.</li></ul><p><strong>What are the benefits?</strong></p><p><strong><em>Walk in Bold Faith</em></strong></p><p><strong>Samaritan's Purse is proud to offer a competitive benefits package, including:</strong></p><ul><li>On-site Medical Clinic for staff and dependents</li><li>Medical, prescription, dental, and vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and short-term disability insurance</li><li>Paid Family Medical Leave</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><p><strong>Type:</strong> Full-Time</p><p><strong>Department:</strong> Information Technology</p><p><strong>Location:</strong> Remote or at another approved on-site location: Charlotte, NC; Boone, NC; Irving, TX; North Wilkesboro, NC; Flowery Branch, GA; Aurora, IL; Englewood, CO; Fullerton, CA; Coppell, TX; Windsor Mill, MD</p><p><strong>Language Requirement:</strong> Fluency in English (required)</p>

Cloud Site Reliability Engineer

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>As a <strong>NOC Technician II</strong>, you’ll serve as a central point of communication and action during incidents, partnering closely with Engineering and other teams to monitor systems, resolve issues, and maintain the performance of our nationwide network and IT infrastructure. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!</div><div>&nbsp;</div><div><strong>*This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.*</strong></div><div><strong>&nbsp;</strong></div><div><strong>Here's some of what you will be doing:</strong></div><ul><li><strong>Advanced RF Broadcast Support</strong><ul><li>Respond to complex or recurring RF alarms and outages, using deep system knowledge to identify root causes and implement long-term solutions.</li><li>Analyze telemetry trends and performance data across multiple transmitter sites to proactively detect degradation or abnormal behavior.</li><li>Coordinate corrective action plans with Field personnel, ensuring resolution timelines, testing protocols, and proper documentation are followed.</li><li>Proficiency in database script generation for all equipment and all rack configurations with proper logic for effective SNMP alarm management.</li><li>Support advanced troubleshooting of audio chain components, including signal flow analysis across encoders, processors, multiplexers, and satellite backhauls.</li><li>Contribute to RF system upgrades and rollouts, supporting configuration, validation, and remote commissioning of new broadcast equipment.</li><li>Train and mentor junior NOC Technicians in interpreting remote control data, handling RF alerts, and understanding FCC compliance requirements.</li></ul></li><li><strong>Enhanced Network Infrastructure Oversight</strong><ul><li>Resolve escalated network issues involving routing protocols, VLAN configurations, firewall policies, or cross-site connectivity problems.</li><li>Monitor and validate complex network relationships, including multicast configurations, VPN tunnels, and hybrid cloud infrastructure dependencies.</li><li>Participate in network maintenance windows, supporting firmware upgrades, config changes, or failover testing as part of the operations team.</li><li>Support integration between broadcast systems and IT infrastructure, such as IP-based audio transport, SNMP monitoring, or broadcast-over-IP platforms.</li><li>Lead investigation of intermittent or chronic IT service issues, working with cross-functional teams (IT, InfoSec, Broadcast Engineering) as needed.</li></ul></li><li><strong>Operational Process &amp; Reliability</strong><ul><li>Review and improve SOPs for alarm handling, troubleshooting procedures, and shift handoffs to increase team efficiency and consistency.</li><li>Identify systemic issues and recommend improvements to monitoring thresholds, alert routing, or preventative maintenance plans.</li><li>Act as lead technician on shift, coordinating team response to major incidents, validating troubleshooting steps, and ensuring accurate documentation.</li><li>Manage escalations with external vendors, such as satellite service providers, remote connectivity carriers, or equipment manufacturers.</li></ul></li><li><strong>Reporting, Documentation &amp; Quality Control</strong><ul><li>Oversee accuracy of log entries, work orders, and event tracking, ensuring completeness and compliance with internal and regulatory standards.</li><li>Perform root cause analysis and produce post-incident summaries that contribute to long-term operational improvements.</li><li>Create training documentation and job aids for new tools, procedures, or systems introduced to the environment.</li></ul></li><li><strong>Leadership &amp; Professional Development</strong><ul><li>Serve as a technical resource and escalation point for entry-level team members, providing informal leadership and mentoring support.</li><li>Participate in cross-team meetings, offering NOC perspectives on operational impacts, monitoring needs, or deployment readiness.</li><li>Demonstrate ownership of assigned systems or regions, proactively ensuring their health, uptime, and documentation accuracy.</li><li>Continue professional development in areas such as networking (e.g., CCNA-level topics), broadcast engineering, or cloud systems (e.g., AWS fundamentals).</li></ul></li></ul><div><br><strong>Here's some experience we are seeking:&nbsp;</strong></div><ul><li>Associate’s degree in Broadcast Engineering, Networking, or Information Technology.&nbsp;</li><li>Industry certifications preferred (e.g., CompTIA Network+, SBE CBT).</li><li>2–4 years of experience in a NOC, broadcast, network support, or hybrid technical environment.</li><li>Proficiency in troubleshooting RF broadcast and IT infrastructure issues.</li><li>Familiarity with monitoring tools (e.g., SolarWinds, PRTG, Kybio) and alarm escalation.</li><li>Strong documentation skills, able to contribute to process guides and job aids.</li><li>Ability to mentor entry-level technicians and provide guidance in troubleshooting.</li><li>Solid teamwork and communication skills across broadcast, IT, and field engineering.</li><li>Demonstrated capacity to manage multiple incidents and prioritize effectively.</li><li>A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div><br><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div><br><strong>Why work for K-LOVE?</strong>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.</a></div><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div>

NOC Technician II

<h3>Position Description</h3><p>Edify promotes holistic and high-quality Christ-centered education in partnership with low-fee independent Christ-centered schools. The Salesforce Systems and Engagement Officer is a full-time position that will thrive in a challenging, innovative, and empowering mission-focused work environment. This role will play a hybrid role that balances technical data execution with user-facing training and support across our Latin America operations. As Edify continues to scale, this position bridges the gap between the technical backend (automation, SQL, and database management) and staff enablement (training, onboarding, and adoption.</p><p>This role is designed as a blend of technical and user enablement work: some of your time will be focused on technical sustainability, system configurations, and exploring programmatic solutions, and some will be dedicated to empowering our field staff in Latin America, running training sessions, and translating user feedback into clear system improvements. This position reports to the Salesforce Lead and will work closely with our Salesforce Engagement Officer in Africa.</p><h3>Work Environment</h3><p>This position will be full-time based in any of Edify operational countries in Central or South America, reporting to the Salesforce Lead. The atmosphere of Edify is one where you can expect to perform widely varied tasks related to the role.</p><h3>Travel Expectation</h3><p>The position requires the ability to travel as needed. Up to 25% travel may be required for regional/global conferences, gathering field feedback, or training staff. In addition to regional travel, Edify holds an annual all-staff meeting, alternating in a US-based or international location each year. Travel would be required to attend this meeting.</p><h3>Primary Responsibilities:</h3><ul><li>Technical Administration & Data Engineering</li></ul><ul><li>AppExchange & Tech Stack Management: Assist in the administration, troubleshooting, and optimization of Edify’s third-party Salesforce ecosystem and integrated packages. This includes managing forms (FormAssembly), offline mobile data collection tools (Taroworks), document generation apps (PDF Butler), and learning management systems (IDE/TalentLMS).</li><li>Data Auditing & SQL/SOQL: Utilize SQL/SOQL to query databases, troubleshoot data inconsistencies, and audit data integrity/hygiene. Master Bulk Import Tools and/or Data Loader to manage large-scale data migrations with high precision.</li><li>Advanced Excel Analytics: Leverage advanced Excel functions (VLOOKUPs, pivot tables, data cleaning formulas) to manipulate, format, and audit complex relational datasets before system ingestion.</li><li>Configuration & Flows: Design, test, and maintain Salesforce Flows, validation rules, and custom formulas to drive platform efficiency and enforce data integrity.</li><li>Reporting & Visualization: Partner with global stakeholders to build, optimize, and maintain complex dashboards and unified reports for leadership, ensuring metrics are clear and accurate.</li><li>Code Foundations: Under the guidance of the Salesforce Lead, actively learn and apply basic Apex or Javascript programming and custom configurations to help systematically absorb consultant-led technical tasks.</li></ul><ul><li>Training, Enablement & Change Management (50%)</li></ul><ul><li>Regional Onboarding & Training: Lead the Salesforce platform onboarding and continuous training of the operations staff in Central and South America, translating complex platform configurations into practical, easy-to-understand daily workflows.</li><li>Process Optimization & "Ride-Alongs": Actively engage field staff through interviews, focus groups, and virtual "ride-alongs" to identify system friction points, simplify data-entry burdens, and streamline field processes.</li><li>Localized Helpdesk Support: Manage the regional Central America and South America technical support queue. Act as an empathetic, collaborative partner to solve staff errors and system bugs, escalating to the Salesforce Lead when necessary.</li><li>Knowledge Base Management: Keep all training resources, Salesforce Knowledge articles, and LMS enablement content up-to-date and tailored to the unique operational context of the staff in Central and South America.</li></ul><h3>Experience and Education Required:</h3><ul><li>Salesforce Experience: 2–4 years of hands-on experience as a Salesforce Administrator or Power User. Salesforce Certified Administrator designation is required (or must be earned within the first 3 months).</li><li>Data & SQL Proficiency: Definite, proven experience working with relational database concepts and querying data via SQL or SOQL.</li><li>Advanced Excel Skills: Mastery of Excel for data manipulation, audit preparation, and data cleaning.</li><li>Enablement & Training Aptitude: Prior experience in software training, customer service, technical onboarding, or user support. Excellent presentation and communication skills.</li><li>Bilingual Fluency: Complete professional fluency in English and Spanish (written and verbal).</li></ul><h3>Additional Preferred Technical Qualifications:</h3><ul><li>Integrated Apps Familiarity: Previous hands-on experience configuring or troubleshooting tools like Taroworks, FormAssembly, or PDF Butler.</li><li>Coding Aptitude: Prior experience with, or a defined, strong interest in learning code (Apex, JavaScript, or Python) to expand into programmatic Salesforce development.</li><li>Salesforce Ecosystem Familiarity: Experience with Non-Profit Success Pack (NPSP) or Sales Cloud, and familiarity using JIRA for agile change tracking.</li></ul><h3>Additional Requirements:</h3><ul><li>Personal confession of faith in Jesus Christ and commitment to Edify’s mission.</li><li>Living example of servant leadership, humble and willing to learn.</li><li>Passionate about Edify’s mission and alleviating global poverty.</li><li>A high degree of integrity.</li><li>Excellent listening skills to understand issues, risks, and goals.</li><li>Ability to work tactfully with others, displaying integrity, discernment, sound judgment, and confidentiality.</li><li>Ability to travel as needed.</li></ul><h3>About Edify</h3><p>The vision of Edify is to see Flourishing, Godly Nations, and we seek to accomplish this by improving and expanding sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 16 countries, including Bolivia, Burkina Faso, the Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Kenya, Liberia, Nigeria, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify serves low-fee independent Christ-centered schools through three primary avenues: loans, training, and education technology.</p>

Salesforce Systems and Engagement Officer

<div><strong>WHO WE ARE&nbsp;</strong></div><div>International Scripture Ministries, Inc. (ISM) is a global ministry that leads and pioneers the use of technology to serve the worldwide church in fulfilling the Great Commission. We believe the Bible is the inspired Word of God and that every person should have a direct path to know Christ and His teachings.</div><div><br>Headquartered in Dallas, Texas, we are a high-performing team with an agile and diverse staffing model. Operating daily in Google Workspace, we utilize relevant program management and communication tools, such as monday.com, Slack, and others.</div><div><br>Together, we bring new technologies to life quickly and thrive in a Christ-centered, family-oriented culture. We emphasize a “spirit of excellence” in all we do.</div><div><strong><br>WHAT WE DO&nbsp;</strong></div><div>ISM is passionate about the Bible, its transformative power, and its role in fulfilling the Great Commission. With a proven track record of harnessing cutting-edge technologies and building dynamic partnerships to accelerate the Great Commission, our founder and president successfully led both for-profit and nonprofit organizations. Formerly a dot-com executive, the president of a telecommunications company, and the director of a publicly traded NASDAQ company, he is uniquely qualified to lead ISM’s global mission.</div><div><br>Soundly built on the foundation of God’s infallible Word and unprecedented technological advancements, ISM develops systems to deliver unhindered access to Bible content in a comprehensive “preach” and “teach” format so every person can know Christ in their language. ISM is pursuing unhindered access to the Bible and its life-transforming truth so every person can know Christ. Its ministry model now spans RadioBase, hybrid FM/HD broadcasting, digital Bible apps, web-based Scripture access, multilingual publishing, partner-supported outreach, and emerging technology-enabled delivery.</div><div><br>The organization is operating at a meaningful scale and complexity, including multi-million-dollar annual revenue, expanding radio footprint, significant digital distribution, growing publishing output, and a blended workforce of employees plus strategic partners. Its data landscape reflects that global mission: Bible and teaching content across hundreds of languages and digital endpoints; anonymous and known users; customers, supporters, and donors; campaigns and communications; publishing, commerce, and fulfillment; radio and streaming; and a growing international partner network.</div><div><br></div><div><strong>WHO WE LOOK FOR:&nbsp;</strong></div><ul><li>Great Communicators: You are comfortable sharing written and verbal ideas openly with a team and can appropriately adapt them to varying audiences.</li><li>Adaptable to New Technology: You learn unfamiliar platforms quickly and evaluate technology based on its usefulness, reliability, and fit for the mission.</li><li>Collaborative Problem Solvers: You love to analyze problems and identify ideas for great solutions alongside a skilled team.</li><li>Courageous Listeners: You find joy in approaching situations with empathy and understanding, providing support.</li><li>Good Teachers: You can break down complex concepts and guide others to follow you through simple procedures.</li><li>Optimistic Adapters: You are a “glass-half-full” kind of person who exemplifies optimism, humility, innovation, and excellence in all you do!</li><li>Thoughtful Data Stewards: You treat user, customer, supporter, donor, and partner data as entrusted information. You value clear definitions, reproducible work, appropriate access, and privacy-conscious design.</li><li>Pragmatic Builders: You balance speed, quality, maintainability, cost, and ministry value. You favor durable, well-documented solutions over fragile one-off workarounds.</li></ul><div><strong><br>POSITION AVAILABLE&nbsp;</strong></div><div><strong><br>BUSINESS INTELLIGENCE &amp; DATA ANALYTICS SPECIALIST</strong></div><div><br>International Scripture Ministries is seeking a mission-driven <strong>Business Intelligence &amp; Data Analytics Specialist</strong> to help transform data into meaningful insights that strengthen ministry effectiveness and support executive decision-making.</div><div><br>The Business Intelligence &amp; Data Analytics Specialist is responsible for developing and maintaining ISM's business intelligence environment by ensuring accurate, reliable data, building scalable reporting solutions, and delivering actionable insights that support organizational growth and strategic decision-making.</div><div><br>This hands-on role combines business intelligence, analytics, data stewardship, and automation to improve reporting, strengthen operational efficiency, and help leadership make informed, data-driven decisions.</div><div><br>At ISM, data connects the full ministry journey: how people discover Scripture and teaching content; engage through apps, websites, radio, streaming, print, events, and partner channels; become known users, customers, supporters, or donors; receive or purchase Bible resources; deepen their engagement; and help advance the mission. This role will help create a trusted view across content, audience, campaign, donor, financial, partner, and distribution data so ISM can steward resources wisely and expand access to Scripture worldwide.</div><div><br>ISM values both analytical rigor and humility. This position will help define meaningful indicators of reach, response, engagement, and stewardship without overstating what data can prove about spiritual outcomes.</div><div><br>This is a builder-and-steward opportunity at the intersection of analytics, data platforms, marketing technology, and ministry operations. ISM's evolving environment includes Google BigQuery, Segment, Braze, GA4/Firebase, GTM and server-side GTM, Power BI, Looker Studio, Grafana, Stripe, APIs, content and publishing systems, donor and CRM systems, and data from digital media, distribution, and other external sources. Platforms may evolve; strong data fundamentals, sound judgment, and the ability to learn systems quickly matter more than prior experience with every named tool.<br><br></div><div>Within an agreed data roadmap, this role owns the delivery and stewardship of prioritized analytics products—including curated datasets, shared metric definitions, dashboards, analyses, documentation, and quality controls. The Specialist serves and equips the teams responsible for ISM's ministry initiatives, apps and platforms, radio, communications and publishing, donor development, finance, and operations. The role partners with those teams, along with platform owners, developers, source-system owners, vendors, contractors, and other external partners, to translate their goals into reliable measurement and decision support.<br><strong><br>TO APPLY</strong>:&nbsp;</div><div>To be considered for this position, please submit the following to <a href="mailto:careers@ISM.Bible">careers@ISM.Bible</a>:&nbsp;</div><ul><li>A current resume&nbsp;</li><li>A cover letter describing your interest in the position and relevant experience&nbsp;</li><li>A personal Statement of Faith that shares your relationship with Jesus Christ, your understanding of the Gospel, and how your faith is lived out in your daily life and work</li></ul><div><br>As a Christian ministry, International Scripture Ministries is committed to advancing the Gospel of Jesus Christ. We seek team members who have a personal relationship with Jesus Christ and are in agreement with our mission, values, and Statement of Faith. Applicants should be prepared to affirm their Christian faith and support the ministry's biblical mission.</div><div><br></div><div><strong>LOCATION &amp; WORK ARRANGEMENT</strong>&nbsp;</div><div>This is a hybrid position based in either ISM’s Albuquerque, New Mexico, or Nashville, Tennessee office. Employees in this role are generally expected to work in the office three (3) days per week and may work remotely up to two (2) days per week, subject to supervisor approval and ministry needs. Hybrid work arrangements are not guaranteed and may be adjusted based on staffing, team, or operational needs.</div><div><br></div><div><strong>Work Expectations and Exempt Status&nbsp;</strong></div><div>This position is classified as <strong>full-time, salaried, exempt</strong> under applicable federal and state wage and hour laws. As an exempt role, performance is evaluated based on outcomes, stewardship of responsibilities, and the successful execution of objectives, rather than hours worked.&nbsp;</div><div><br>While this role generally aligns with ISM’s standard business hours, it may require <strong>occasional evening work or additional time to meet deadlines</strong>, particularly during campaign launches, ministry initiatives, or time-sensitive communications. These expectations are inherent in a professional exempt position.</div><div><br>ISM values healthy rhythms and sustainability. Occasional extended hours are balanced with <strong>reasonable flexibility in scheduling</strong> to support long-term effectiveness and well-being.</div><div><br>This role requires the regular exercise of <strong>independent judgment, prioritization, discretion, and decision-making authority</strong>, particularly in managing workflows, systems, and execution strategies aligned with ministry goals.</div><div><strong><br>WHAT SUCCESS LOOKS LIKE&nbsp;</strong></div><ul><li>Leaders use timely, trusted dashboards and decision tools supported by shared KPI definitions and clear source-to-report lineage.</li><li>Priority content, user, customer, donor, campaign, financial, and Bible-distribution data is consistently modeled, documented, monitored, and reconciled in BigQuery.</li><li>ISM can measure priority journeys more consistently across content discovery, Scripture engagement, communications, purchasing or giving, and ongoing ministry relationships—while clearly communicating what the data can and cannot prove.</li><li>Campaign and channel decisions are supported by a practical, transparent omnichannel attribution framework rather than conflicting platform reports or vanity metrics.</li><li>Important data issues are detected early through automated validation and monitoring, then resolved at the source whenever possible.</li><li>Ministry teams spend less time assembling or reconciling reports and more time using insight to decide which languages, content, audiences, and channels to serve and scale.<br><br></li></ul><div><strong>RESPONSIBILITIES&nbsp;</strong></div><ul><li>Develop, maintain, and optimize executive dashboards, KPI reporting, curated analytical datasets, semantic models, and business intelligence solutions.</li><li>Help establish BigQuery as ISM's governed analytical hub by building, monitoring, and documenting models and workflows that connect audience, content, campaign, donor, financial, partner, commerce, and distribution data through SQL, APIs, and approved BI and automation tools.</li><li>Ensure data accuracy through stewardship, validation, reconciliation, deduplication, backfills, freshness and schema monitoring, and automated quality checks; work with source-system owners to resolve root causes rather than repeatedly correcting symptoms.</li><li>Develop shared definitions and entity models for content, language, country, endpoint, campaign, anonymous and known users, customers, supporters, donors, partners, products, and transactions, while preserving the boundaries and lineage of operational and analytical systems of record.</li><li>Establish and govern measurement standards, including event taxonomies, naming conventions, campaign IDs, UTMs, content and endpoint IDs, conversion definitions, attribution windows, and source-system documentation.</li><li>Analyze first-party and omnichannel data across the journey from campaign or referral through visit or install, Scripture interaction, repeat engagement, sign-up, purchase, partnership, or donation. Develop practical attribution and, where feasible, incrementality approaches across paid, owned, partner, digital, broadcast, print, event, QR/NFC, and other offline touchpoints, documenting assumptions and limitations.</li><li>Reconcile platform-reported reach and engagement with ISM's source-of-truth outcomes, helping leaders distinguish activity from meaningful results such as retained engagement, completed Bible purchases or distribution, donor acquisition and retention, and cost per outcome.</li><li>Support reliable audience activation and lifecycle measurement in Braze or comparable customer-engagement tools by validating profiles, events, attributes, consent and contactability states, segments, suppressions, and conversion data flowing into and out of the analytics environment.</li><li>Serve as an analytics partner to the teams driving each area of ISM's mission by translating their goals and operational questions into data requirements, shared measures, dashboards, analysis, and actionable recommendations.</li><li>Coordinate with platform owners, developers, source-system owners, vendors, contractors, and distribution partners to verify access and implementations, test source-to-destination flows, and maintain clear ownership and accountability.</li><li>Build reporting across ministry reach, content discovery and consumption, engagement and retention cohorts, anonymous-to-known conversion, geographic and language reach, campaign effectiveness, customer activity, donor acquisition and lifetime value, partner enablement, and responsible cost and resource stewardship.</li><li>Perform root cause analysis, challenge misleading or incomplete metrics, and translate complex findings into clear recommendations, opportunities, risks, and process improvements for leaders.</li><li>Promote governed self-service reporting through data dictionaries, metric definitions, lineage, refresh expectations, dashboard guidance, and training for nontechnical colleagues.</li><li>Help operationalize responsible data governance, including role-based access, privacy, consent, retention, data minimization, secure handling of sensitive first-party data, and appropriate use across countries and regions.</li><li>Prefer standards-based, native, and maintainable integration patterns; assess reliability, cost, and long-term ownership before introducing new data workflows or vendor dependencies.</li><li>Evaluate and responsibly apply automation, AI-assisted analytics, forecasting, anomaly detection, and machine learning where they solve a defined ministry or business problem and can be validated, documented, and reviewed by people.</li><li>Help teams confidently interpret and apply accurate, timely, and meaningful business insights while preserving shared definitions and a ministry-wide view of performance.</li></ul><div><strong><br>REQUIREMENTS&nbsp;</strong></div><ul><li>Devoted follower of Jesus Christ, fully aligned with the mission, vision, and beliefs of International Scripture Ministries.</li><li>Minimum of three years of experience in data analysis, business intelligence, reporting, analytics, data operations, or a related field.</li><li>Bachelor's degree in Data Analytics, Computer Science, Information Systems, Statistics, Business Analytics, or a related field, or equivalent experience.</li><li>Advanced SQL proficiency and hands-on experience with Google BigQuery or a comparable cloud data warehouse, with the ability to become productive quickly in ISM's environment.</li><li>Proficiency with Power BI and advanced Excel; experience with Looker Studio, Grafana, or another modern BI platform is also valued.</li><li>Experience developing executive dashboards, KPI reporting, analytics-ready data models, and business intelligence solutions.</li><li>Experience designing or supporting repeatable ETL/ELT workflows, data integrations, and APIs, with strong practices for validation, reconciliation, monitoring, and documentation.</li><li>Practical understanding of analytical or dimensional data modeling, KPI definition, data quality, and governed self-service reporting.</li><li>Ability to translate ambiguous ministry or business questions into measurable definitions, defensible analysis, and practical recommendations.</li><li>Demonstrated care in handling personal, customer, supporter, donor, and user data, including a working understanding of privacy, consent, secure access, and responsible first-party data use.</li><li>Strong analytical, problem-solving, project-management, and communication skills, with the ability to explain technical concepts and tradeoffs to nontechnical audiences and collaborate effectively with internal teams and external partners.</li></ul><div><strong><br>PREFERRED EXPERIENCE&nbsp;</strong></div><ul><li>Proficiency in Python, R, or another language used for data analysis and automation, including responsible application of AI-assisted analytics, forecasting, anomaly detection, or experimentation.</li><li>Segment CDP; Braze or another lifecycle/customer-engagement platform; GA4/Firebase; GTM or server-side GTM; or comparable mar-tech tools.</li><li>ETL/ELT processes, cloud-based data platforms, dimensional modeling, semantic layers, automated data testing, version-controlled analytics workflows, or transformation frameworks such as dbt.</li><li>Omnichannel marketing analytics, first-party data strategy, identity resolution, audience activation, attribution, controlled experiments, or incrementality measurement.</li><li>Experience with donor management or CRM platforms, digital analytics tools, payment and commerce systems such as Stripe, content or publishing systems, or financial reporting systems—including reconciliation of people, household, organization, transaction, and engagement data across legacy and modern systems.</li><li>Experience with multilingual or international datasets, digital content, mobile and web applications, publishing, broadcast, streaming, e-commerce, fulfillment, or partner-delivered data.</li><li>Experience working across in-house teams and external agencies, developers, vendors, or integration partners with varying levels of technical maturity.</li><li>Experience working in a nonprofit, ministry, or mission-driven organization.</li></ul><div><strong><br>ISM BENEFITS&nbsp;</strong></div><div>ISM offers generous Paid Time Off, Medical, Dental, and Vision Coverage, as well as health incentives, reimbursements, and education benefits.</div><div><strong><br>Paid Time Off:</strong> Full-time employees are eligible to receive 40 hours every four (4) months up to 120 hours a year. After three (3) years of employment, an additional one (1) week of vacation will be available for a total of 160 hours per year.</div><div><strong><br>Medical, Dental, and Vision (HMO/PPO):</strong> The Ministry pays for (99%) of the employee’s premium. Spouse and/or dependent insurance options are available.</div><div><strong><br>Education Benefit:</strong> To encourage ongoing education, all full-time employees are eligible for an education credit/reimbursement.</div><div><strong><br>Cell Phone Reimbursement:</strong> Full-time employees will be reimbursed for using personal phones for ministry business up to $60 monthly.</div><div><strong><br>Community Volunteerism:</strong> We encourage our employees to be involved in the local area, lending their voluntary support to programs that positively impact the quality of life in the community. We offer up to eight (8) hours of paid time each quarter for volunteerism.</div><div><strong><br>Health Incentive:</strong> Full-time employees receive a $50 monthly reimbursement for fitness classes and/or gym memberships.</div><div><br></div>

Business Intelligence & Data Analytics Specialist

<p><strong>Location:</strong> Plano, Texas (In-office, Full-Time)</p><p><strong>Department:</strong> Design</p><p><strong>Reports To:</strong> Design Director</p><p><strong>Salary Range:</strong> $70,000–$90,000 annually, based on experience and qualifications</p><p><strong>Website:</strong> JoinAmazing.com</p><h3>ABOUT AMAZING LIFE</h3><p>Amazing Life creates content, products, and technology that equip churches and families to inspire the next generation.</p><p>We are looking for a Senior Web Designer to take meaningful ownership of the quality, execution, and continual improvement of Amazing Life’s web presence.</p><p>This is a Figma-first, hands-on web design role for someone with excellent visual judgment, strong UX thinking, and enough technical fluency to move comfortably from design into the realities of a live website.</p><h3>THE ROLE</h3><p>The Senior Web Designer will design, maintain, and continually improve web experiences across Amazing Life’s digital ecosystem focused on our joinamazing.com site.</p><p>This is first and foremost a design role. We are looking for someone with strong visual judgment, excellent web and UX craft, and the ability to independently take a page or experience from problem to polished design without needing someone else to define the creative solution.</p><p>You will work deeply in Figma, handle ongoing website design and updates, manage and improve our existing WordPress presence found at thinkorange.com, and work closely with engineering to bring high-quality digital experiences to life.</p><p>You should understand how websites are built and maintained, but we are not looking for a front-end engineer. Your technical knowledge should make you a better web designer—helping you create realistic solutions, work confidently in existing web environments, and collaborate effectively through implementation.</p><p>Our web environment is evolving. Figma is becoming increasingly central to how we design, prototype, and build new experiences, while WordPress remains an important part of our existing web presence.</p><p>You will often receive a goal or problem rather than a complete brief. We expect you to understand the need, ask the right questions, design a strong solution, work through implementation with the right partners, and stay involved until the experience is live and working well.</p><p>This is a senior individual-contributor role for a designer who enjoys making, refining, solving, and shipping.</p><h3>WHAT YOU'LL DO</h3><ul><li>Design, build, and continually improve Amazing Life’s websites, landing pages, product experiences, campaigns, and other digital touchpoints.</li><li>Own day-to-day web design needs, including page builds, visual improvements, responsive refinements, and ongoing site updates.</li><li>Work deeply in Figma for UX, visual design, responsive layouts, prototyping, reusable components, and digital design systems; use Figma Sites and other modern web tools where appropriate.</li><li>Turn loosely defined goals or problems into clear, polished digital experiences with a high standard of typography, hierarchy, interaction, responsive behavior, and brand expression.</li><li>Manage and improve our existing WordPress site, including pages, templates, content structure, plugins, responsive QA, and design-led updates.</li><li>Work closely with engineering to translate designs into production, solve implementation constraints, review builds, and ensure the finished experience reflects the intended design.</li><li>Identify and act on opportunities to improve usability, navigation, information architecture, product discovery, accessibility, performance, and conversion using analytics, user behavior, and design judgment.</li><li>Use AI-assisted tools thoughtfully to accelerate exploration, prototyping, production, and implementation while maintaining strong human judgment and craft.</li></ul><h3>MINIMUM QUALIFICATIONS</h3><ul><li>5+ years of professional web, digital, UX/UI, interactive, or related design experience.</li><li>A strong portfolio demonstrating excellent web and digital design, including real experiences that have shipped.</li><li>Advanced proficiency in Figma, with excellent visual design craft across typography, hierarchy, layout, interaction, responsive design, and brand expression.</li><li>Strong UX thinking and the ability to independently take a web problem from initial direction through polished final design.</li><li>Experience creating and maintaining reusable components, templates, and digital design systems.</li><li>Experience managing and improving production WordPress websites.</li><li>Practical working knowledge of HTML and CSS, with enough familiarity with JavaScript and modern front-end concepts to make informed design decisions and work effectively with engineers through implementation.</li><li>Strong communication, ownership, and follow-through, with a working understanding of accessibility, SEO, performance, analytics, and conversion fundamentals.</li></ul><h3>PREFERRED QUALIFICATIONS</h3><p>We do not expect every candidate to have all of these.</p><ul><li>Experience with Figma Sites or other modern web-building tools.</li><li>Experience using AI-assisted design, prototyping, or web-building tools.</li><li>Experience with user testing, experimentation, motion, or interaction design.</li><li>Experience designing digital products, subscription platforms, content-rich websites, or systems used by marketers and content teams.</li><li>Experience in publishing, education, ministry, family-focused products, or mission-driven organizations.</li></ul><h3>YOUR PORTFOLIO</h3><p>Your portfolio will be one of the most important parts of our evaluation. We want to see real websites and digital experiences that shipped, not only isolated visual concepts or static design exercises.</p><p><strong>Strong portfolios should demonstrate:</strong></p><ul><li>Excellent web and digital design.</li><li>Strong typography, hierarchy, layout, and visual craft.</li><li>Thoughtful UX and responsive design.</li><li>Sophisticated Figma work.</li><li>An understanding of how designs translate into real websites.</li><li>Reusable components, systems, or templates.</li><li>Evidence that you personally owned meaningful parts of the work from problem through launch.</li></ul><p>For your strongest projects, be prepared to explain the problem you were solving, what you personally owned, why you made the decisions you made, how the experience was implemented, the constraints you encountered, and what happened after launch.</p><p>We care about the thinking and execution behind the work, not only the finished screens.</p><h3>WHY JOIN AMAZING LIFE?</h3><ul><li>Take meaningful ownership of a growing and evolving web presence.</li><li>Have the opportunity to both design the experience and help bring it to life.</li><li>Work directly across design, engineering, product, marketing, content, technology, and brand.</li><li>Help improve the web platforms we rely on today while contributing to what we build next.</li><li>Build systems and experiences that support multiple products and audiences.</li><li>Join a team that values strong craft, ownership, collaboration, continual growth, and work that actually ships.</li></ul>

Sr Web Designer

<h3><strong>Position Overview</strong></h3><div>We're seeking an experienced Senior Manager of Digital Advertising to lead our paid advertising strategy, marketing analytics infrastructure, and digital experience optimization across all Family First brands. Reporting to the CMO, you'll oversee digital advertising execution, provide strategic direction for our analytics function, and drive continuous improvement of our digital user experience.<br><br></div><h3><strong>Primary Responsibilities</strong></h3><div>You'll develop and oversee comprehensive paid digital strategies across Google Ads and Meta platforms, managing six-figure budget allocation, campaign optimization, and agency partnerships. You'll provide strategic oversight for Family First's marketing analytics function, working with the analytics team to set measurement priorities, define frameworks, and translate insights into strategic recommendations for leadership. You'll also lead digital experience optimization efforts, collaborating with web development teams on conversion rate improvement, testing roadmaps, and ensuring alignment between acquisition channels and on-site experience. This senior leadership role requires both strategic thinking and hands-on involvement in campaign execution.<br><br></div><h3><strong>Required Qualifications</strong></h3><ul><li>7-10 years of progressive digital marketing experience with expertise in paid advertising, analytics, and conversion optimization</li><li>Proven track record managing six-figure advertising budgets across Google Ads and Meta platforms with measurable ROI improvement</li><li>Strong proficiency in Google Analytics 4 and marketing analytics with ability to interpret data and guide strategic decisions</li><li>Demonstrated ability to lead cross-functional initiatives, manage agency relationships, and influence stakeholders</li><li>Excellent communication skills with ability to present complex insights to executive leadership</li></ul><h3><strong>Preferred Qualifications</strong></h3><ul><li>Experience in nonprofit sector or mission-driven organizations</li><li>Previous people management or team leadership experience</li><li>Google Ads and Meta Blueprint certifications</li><li>Background in user experience optimization and A/B testing methodologies</li></ul><h3><strong>What We Offer</strong></h3><div>This senior leadership position offers the opportunity to shape digital advertising strategy for an organization impacting millions of families. We offer competitive nonprofit compensation, comprehensive benefits, and a supportive work environment that values both strategic innovation and work-life balance.</div><div><br></div>

Senior Manager, Digital Advertising

<div><strong><br>Account Manager (Outreach Specialist)</strong>&nbsp;</div><div>Colorado Springs, CO (Remote)<br>$16.25 per hour + 2% commission on all products sold&nbsp;<br><br><br></div><div><strong>About Us</strong>&nbsp;</div><div>It's not just a job—it's a mission.<br>&nbsp;<br>&nbsp;For over 30 years, Outreach has equipped churches and ministry leaders around the world through innovative technology, resources, and services. We are a purpose-driven organization with a collaborative culture, strong values, and employees who are passionate about making a difference.&nbsp;<br><br><br></div><div><strong>About the Role</strong>&nbsp;</div><div>We are seeking a goal-driven Account Manager to grow revenue from new and existing customers. This inbound and outbound sales role works with churches across the United States, helping them find effective and efficient outreach and marketing solutions through the products and services offered on outreach.com. The ideal candidate is energetic, relationship-focused, organized, and comfortable working toward clear sales goals.&nbsp;<br><br></div><div><strong><br>Compensation &amp; Benefits</strong>&nbsp;</div><div>$16.25/hour base pay + 2% commission on all products sold<br>&nbsp;<br>&nbsp;• Medical, dental, and vision insurance<br>&nbsp;• Life insurance<br>&nbsp;• Short- and long-term disability<br>&nbsp;• Identity theft protection<br>&nbsp;• 11 paid holidays<br>&nbsp;• Vacation and sick leave<br>&nbsp;• 401k with employer match&nbsp;<br><br></div><div><strong><br>Why You'll Love Working Here</strong>&nbsp;</div><div>• Meaningful work that supports churches and ministries nationwide<br>&nbsp;• Supportive, team-oriented culture<br>&nbsp;• Quarterly food and fun events<br>&nbsp;• Slack contests and employee engagement activities<br>&nbsp;• Holiday celebrations, giveaways, and company events<br>&nbsp;• Opportunity to build long-term relationships with churches&nbsp;<br><br></div><div><strong><br>What You'll Do</strong>&nbsp;</div><div>• Grow account-based sales by 7.5% over the previous year<br>&nbsp;• Build sales pipelines, execute outbound call campaigns, and close sales<br>&nbsp;• Develop and maintain strong customer relationships<br>&nbsp;• Build a book of business and effectively manage named accounts<br>&nbsp;• Meet individual and department sales objectives<br>&nbsp;• Deliver excellent customer experiences by telephone, chat, and email<br>&nbsp;• Work consistently through established pipelines and internal processes<br>&nbsp;• Respond to customer needs with patience, professionalism, and attention to detail&nbsp;<br><br></div><div><strong><br>What We're Looking For</strong>&nbsp;</div><div>• Three years of B2B sales experience<br>&nbsp;• Strong verbal and written communication skills<br>&nbsp;• Ability to organize, plan, schedule, and manage priorities effectively<br>&nbsp;• Excellent attention to detail and follow-through<br>&nbsp;• Ability to remain calm and productive under pressure<br>&nbsp;• Energetic, positive, goal-driven attitude<br>&nbsp;• Strong listening and persuasive communication skills<br>&nbsp;• Ability to work independently and collaboratively<br>&nbsp;• Commitment to Outreach's mission, vision, and core values&nbsp;<br><br></div><div><strong><br>Preferred Qualifications</strong>&nbsp;</div><div>• Two-year degree<br>&nbsp;• Sales or ministry experience working with churches<br>&nbsp;• Experience building and managing a book of business<br>&nbsp;• Understanding of church operations, outreach, and marketing needs&nbsp;<br><br></div><div><strong><br>Apply Today</strong>&nbsp;</div><div>If you're an energetic sales professional who enjoys building relationships and helping churches connect with their communities, we'd love to hear from you.&nbsp;<br><br></div><div>************&nbsp;<br><br></div><div>&nbsp;<em>Outreach, Inc. provides </em><strong><em>equal employment opportunities</em></strong><em> to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</em>&nbsp;<br><br></div><div>&nbsp;<br><br></div>

Account Manager

<div><strong><br>Director of Sales</strong>&nbsp;</div><div>Remote<br>&nbsp;$90,000-$135,000 annually DOE + commissions and bonuses&nbsp;<br><br></div><div><strong><br>About Us</strong>&nbsp;</div><div>It's not just a job—it's a mission.<br>&nbsp;<br>&nbsp;For over 30 years, Outreach has equipped churches and ministry leaders around the world through innovative technology, resources, and services. We are a purpose-driven organization with a collaborative culture, strong values, and employees who are passionate about making a difference.&nbsp;<br><br></div><div><strong><br>About the Role</strong>&nbsp;</div><div>We are seeking a strategic, hands-on Director of Sales to own and scale Outreach's sales organization. This leader will grow revenue by developing people, building scalable sales processes, optimizing CRM systems, launching new initiatives, and personally pursuing strategic opportunities. The ideal candidate is an entrepreneurial, data-driven builder with a passion for helping churches grow.&nbsp;<br><br></div><div><strong><br>Compensation &amp; Benefits</strong>&nbsp;</div><div>$90,000-$135,000 annual base salary (DOE)<br>&nbsp;• 5% commission on personal sales<br>&nbsp;• Leadership bonus based on team revenue, growth targets, and key outcomes<br>&nbsp;• Potential accelerators for exceeding revenue goalsDirec<br>&nbsp;• Medical, dental, and vision insurance<br>&nbsp;• Life insurance<br>&nbsp;• Short- and long-term disability<br>&nbsp;• Identity theft protection<br>&nbsp;• 11 paid holidays<br>&nbsp;• Vacation and sick leave<br>&nbsp;• 401k with employer match&nbsp;<br><br></div><div><strong><br>Why You'll Love Working Here</strong>&nbsp;</div><div>• Meaningful work that supports churches and ministries worldwide<br>&nbsp;• Remote work environment<br>&nbsp;• Opportunity to build and shape a growing sales organization<br>&nbsp;• Supportive, mission-aligned culture<br>&nbsp;• Employee engagement activities and company events&nbsp;<br><br></div><div><strong><br>What You'll Do</strong>&nbsp;</div><div>• Own sales-team revenue, forecasting, and growth targets<br>&nbsp;• Develop and execute strategies that drive new business and long-term revenue<br>&nbsp;• Identify and launch revenue opportunities across products, partnerships, and channels<br>&nbsp;• Lead and coach the Sales Manager and BDR team<br>&nbsp;• Build and train a commission-only sales force with clear goals and KPIs<br>&nbsp;• Build scalable sales processes, playbooks, pipelines, and CRM workflows<br>&nbsp;• Own pipeline visibility, forecasting, dashboards, and sales reporting<br>&nbsp;• Personally pursue and close strategic sales and partnership opportunities<br>&nbsp;• Lead executive-level negotiations and key customer relationships<br>&nbsp;• Partner across teams to improve lead flow, product launches, and customer experience<br>&nbsp;• Build a performance-driven, mission-aligned sales culture&nbsp;<br><br></div><div><strong><br>What We're Looking For</strong>&nbsp;</div><div>&nbsp;• Seven or more years of progressive sales leadership experience<br>&nbsp;• Demonstrated success scaling teams and growing revenue<br>&nbsp;• Experience leading sales, business development, and account management functions<br>&nbsp;• Experience building sales processes, compensation plans, and performance dashboards<br>&nbsp;• Strong financial acumen in forecasting, pricing strategy, and pipeline management<br>&nbsp;• Advanced CRM experience with pipelines, workflows, automations, and reporting<br>&nbsp;• Strong leadership, analytical, negotiation, and communication skills<br>&nbsp;• Alignment with Outreach's mission, vision, and core values&nbsp;<br><br></div><div><strong><br>Preferred Qualifications</strong>&nbsp;</div><div>• GoHighLevel experience<br>&nbsp;• Experience selling SaaS, marketing services, subscriptions, technology, or agency services<br>&nbsp;• Understanding of the Christian church and experience serving churches or faith-based organizations&nbsp;<br><br></div><div><strong><br>Apply Today</strong>&nbsp;</div><div>If you're a sales leader who enjoys building people, systems, and new revenue opportunities while contributing to a meaningful mission, we'd love to hear from you.&nbsp;<br><br></div><div>************&nbsp;<br><br></div><div>&nbsp;<em>Outreach, Inc. provides </em><strong><em>equal employment opportunities</em></strong><em> to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</em>&nbsp;<br><br></div><div>&nbsp;<br><br></div>

Director of Sales

<h3>Role Description</h3>
<p>This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations.</p>
<ul>
<li><strong>Location:</strong> Lancaster, PA preferred, remote considered</li>
<li><strong>Level:</strong> Professional</li>
<li><strong>Salary range:</strong> $60,000-$67,000</li>
<li><strong>Type:</strong> Full-time</li>
<li><strong>Department:</strong> Information Technology</li>
<li><strong>Reports to:</strong> CRM Systems Manager</li>
</ul>
<h3>Responsibilities</h3>
<ul>
<li>Promote and contribute to the fulfillment of HOPE International’s mission and vision.</li>
<li>Salesforce development and governance</li>
<li>Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development</li>
<li>Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization</li>
<li>Ensure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standards</li>
<li>Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process</li>
<li>Collaboration and project leadership</li>
<li>Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentation</li>
<li>Serve as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementations</li>
<li>Create and maintain technical documentation and knowledge base articles for end users</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International</li>
<li>Bachelor’s degree required, with a bachelor's degree in information or computer science, engineering, finance, or business management preferred</li>
<li>Salesforce Certified Platform Administrator required, Salesforce Certified Platform Developer preferred</li>
<li>Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs</li>
<li>Demonstrated excellence in team communication and organizational skills</li>
<li>Initiative in analyzing, researching, and implementing system improvements</li>
<li>Creativity, flexibility, and the ability to solve issues gracefully under pressure</li>
<li>Ability to communicate technical solutions, strategies, and value to non-technical audiences</li>
<li>Demonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial tools</li>
<li>Experience in non-profit or technology sectors preferred</li>
</ul>
<h3>About the Company</h3>
<p>HOPE International</p>

CRM Systems Developer

<h3>About GiveDirectly</h3>
<p>GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.</p>
<p>Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!</p>
<p>We’re growing at incredible speed, and expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. We’re hiring a <strong>Chief Technology Officer</strong> to lead the building and rebuilding of the technology, systems and ways of working that will enable a sustained $5B+ p/a operation.</p>
<p>You will build software that safely and securely moves billions of dollars to millions of vulnerable people in some of the poorest and highest need parts of the world. This will require applying excellent engineering, team building and organizational judgment to complex, high-stakes operations: identity and fraud management, machine learning on large but imperfect datasets (cell phone data, satellite imagery, government registries), mobile money integrations, low-connectivity environments, rapidly evolving requirements all in diverse regulatory environments and country contexts. You’ll need to keep our legacy technology stack stable and performant, while in parallel building new systems from the ground up for our next level of scale.</p>
<p>You will lead engineering, data, security and enterprise technology – with a small, mighty and rapidly growing engineering team of ~15, and the expectation that this can at least double to ~30 in the next 12 months if you want it to. You’ll report to a CEO with deep experience running technology companies, and partner with our VP Product.</p>
<p>This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi.</p>
<h3>What we’re looking for:</h3>
<ul>
<li><strong>An exceptional hirer, manager and organizer of technical talent.</strong> Proven record identifying, hiring, developing and retaining excellent engineers and engineering leaders, and creating team processes that consistently deliver software with quality and velocity.</li>
<li><strong>Deep technical judgment, applied close to the work.</strong> You can evaluate major designs, pressure-test architecture and build-vs-buy decisions, and recognize when a team is heading the wrong way, without becoming the primary implementer. Low-ego: you’ll investigate a problem yourself when that’s what the situation requires.</li>
<li><strong>Business judgment and decisiveness under ambiguity.</strong> You’re not just a technical leader, you’re also a business executive. You understand the business, are a strong cross-functional partner, and have a history of good judgment when navigating tradeoffs of long vs. short term, speed, reliability, security, flexibility, cost, technical quality, and user impact.</li>
<li><strong>AI first.</strong> You have a point of view on where AI meaningfully changes engineering productivity and organizational capability, and you’ve moved a team from experimentation to real, measured use. You can set the tools, culture, goals, and guardrails that leverage the opportunities and mitigate the risks of an AI first engineering culture.</li>
<li><strong>Embody and set an example for GD values.</strong> We take our values incredibly seriously, and expect our leaders to embody, nurture, and promote them in the way they work and the teams they build.</li>
<li><strong>Advantages, not requirements.</strong> Experience in an operationally complex or regulated domain (fintech, payments, humanitarian response, global development); systems involving financial controls, fraud risk, identity, or sensitive recipient data; operating across multiple countries, particularly lower-income or infrastructure-constrained ones; leading both modern product engineering and enterprise technology.</li>
</ul>
<h3>What you’ll do</h3>
<ul>
<li><strong>Define our technology vision and target stack.</strong> Own the technical strategy for technology-first delivery at $5B+/year: architecture, platforms, build-vs-buy, and what we retire. Work with executive, product, finance, risk, and data leaders to turn program and product strategy into a sequenced, credible portfolio of technical investments.</li>
<li><strong>Balance a demanding portfolio.</strong> You'll manage six workstreams that all matter and won't all move at once: (1) building our new cash delivery stack (remote-first verification, fraud prevention, massive volume) (2) stabilizing our legacy stack until switchover, then managing the migration; (3) donor-facing fundraising products; (4) our global emergency cash system (and eventual white-labelling of that product); (5) enterprise technology; (6) internal tooling, platform, and cybersecurity. Deciding sequencing and staffing across these (and saying "not yet" credibly) is the job.</li>
<li><strong>Build and grow an exceptional technology organization.</strong> Recruit outstanding engineering and technology talent, design the org GiveDirectly needs at its next stage of scale (engineering, product, data, security, infrastructure, enterprise systems), and create the accountability, decision rights, and career paths to sustain high talent density. Grow the engineering team from 15 to ~30 with a lean but durable management structure.</li>
<li><strong>Own the technical direction and quality bar.</strong> Guide consequential decisions on integrations, data, security, reliability, and technical debt. Ensure our systems can safely support a major increase in transaction volume, geographic reach, and organizational dependence on technology. Set a pragmatic quality bar appropriate to high-stakes financial delivery while preserving speed.</li>
<li><strong>Lead across organizational boundaries.</strong> Serve as a member of GiveDirectly’s executive team, reporting to the CEO and bringing technology into major strategic and operating decisions. Help non-technical leaders understand technical constraints and costs, build credibility with country and functional leaders by understanding their realities, and force clarity when priorities, ownership, or tradeoffs are ambiguous.</li>
<li><strong>Travel.</strong> Approximately 4–6 trips per year, including visits to GiveDirectly countries of operation.</li>
</ul>
<h3>Compensation</h3>
<p>At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy so pay is consistent across comparable roles.</p>
<p><strong>Total Compensation (US) of $366,000 – $518,000</strong><strong> comprised of:</strong></p>
<ul>
<li>Base Salary: $300,000 – $375,000</li>
<li>Bonus: $45,000-$112,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)</li>
<li>Annual Benefits Stipend: ~$21,000</li>
</ul>
<p><strong>Total Compensation (UK) of £225,000 – £317,000 comprised of:</strong></p>
<ul>
<li>Base Salary: £193,400 – £241,700</li>
<li>Bonus: £29,000 – £72,500 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)</li>
<li>Annual Benefits Stipend: £2,760</li>
</ul>
<p><strong>Total Compensation (Kenya) of $333,000 – $467,000 comprised of:</strong></p>
<ul>
<li>Base Salary: $282,500 – $353,100</li>
<li>Bonus: $42,000 – $106,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)</li>
<li>Annual Benefits Stipend: $8,453</li>
</ul>

Chief Technology Officer

<div>As our <strong>Senior Web Designer</strong>, you will lead Tithely's website design and conversion rate optimization (CRO) efforts to create digital experiences that help churches discover the tools they need to grow and sustain their ministry. By combining exceptional web design with continuous experimentation and data-driven optimization, you'll improve customer acquisition, increase free-to-paid conversion, and help more churches benefit from technology that enables them to simply serve.</div><div><br><strong>Primary Responsibilities of the Role</strong><br>Conversion Optimization &amp; Experimentation</div><ul><li>Own the strategy and execution of Tithely's conversion rate optimization (CRO) program across the marketing website and signup funnels.</li><li>Develop and prioritize a roadmap of experiments using analytics, customer research, heatmaps, and session recordings.</li><li>Design, build, and analyze A/B tests using VWO, including custom JavaScript and CSS when needed.</li><li>Define experiment success metrics, evaluate statistical significance, and document learnings that improve future performance.</li><li>Continuously improve website conversion, free trial activation, and free-to-paid conversion.</li></ul><div>Web Design &amp; User Experience</div><ul><li>Design responsive landing pages, product pages, pricing pages, signup flows, and campaign experiences that balance visual excellence with measurable business outcomes.</li><li>Build and maintain scalable design systems in Figma using components, variants, Auto Layout, and design tokens.</li><li>Ensure consistency across branding, typography, accessibility, and responsive breakpoints.</li><li>Build and launch pages in Webflow, Unbounce, and future website platforms as our technology stack evolves.</li></ul><div>Analytics &amp; Performance</div><ul><li>Own website conversion performance and regularly report progress against growth objectives.</li><li>Implement and validate tracking using Google Analytics 4 and Google Tag Manager.</li><li>Analyze user behavior, funnels, and conversion data to identify optimization opportunities.</li><li>Maintain strong Core Web Vitals, accessibility standards, and SEO best practices that support both user experience and organic acquisition.</li></ul><div>Cross-Functional Collaboration</div><ul><li>Partner closely with Growth Marketing, Product Marketing, Marketing Operations, Product, and Engineering to deliver high-performing web experiences.</li><li>Manage external agency relationships when needed for design, development, or analytics initiatives.</li><li>Collaborate with Marketing Operations to ensure accurate forms, tracking, CRM integrations, and lead routing.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li>Be<strong> Action Oriented </strong>by consistently turning insights into experiments and measurable improvements that drive business results.</li><li><strong>Demonstrate Decision Quality </strong>by making sound decisions based on data, customer behavior, and experimentation rather than assumptions.</li><li><strong>Drives Results </strong>by taking ownership of conversion goals and continuously improves website performance through disciplined optimization.</li><li>Be a <strong>Nimble Learner </strong>who<strong> </strong>learns quickly through experimentation and applies insights from both successful and unsuccessful tests.</li><li><strong>Manage Complexity </strong>by<strong> </strong>connecting data from multiple sources to identify opportunities and prioritize the highest-impact work.</li><li><strong>Collaborate </strong>through<strong> </strong>building strong partnerships across marketing, product, engineering, and external partners to achieve shared goals.</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience designing and optimizing high-performing marketing websites for SaaS or B2B organizations.</li><li>Demonstrated success improving conversion rates through experimentation, supported by a portfolio with measurable business results.</li><li>Experience designing and analyzing A/B tests using VWO or a similar experimentation platform.</li><li>Strong experience with Google Analytics 4, Google Tag Manager, and conversion tracking.</li><li>Advanced proficiency in Figma, including design systems, components, variants, and responsive design.</li><li>Experience building marketing pages in Webflow or similar CMS platforms.</li><li>Working knowledge of HTML, CSS, and basic JavaScript.</li><li>Familiarity with HubSpot forms, landing pages, and marketing integrations.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working within product-led growth (PLG) or self-service SaaS environments.</li><li>Experience with JavaScript for customizing and troubleshooting website experiments.</li><li>Experience supporting high-growth B2B SaaS organizations.</li><li>Familiarity with AI-powered design, research, or CRO tools.</li><li>Experience within fintech, nonprofit technology, faith-based organizations, or other mission-driven software companies.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

Christian Jobs
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Browse curated tech roles at Christian companies, nonprofits, startups, and churches.

Christian JobsCurated for TechProfessionals

Browse curated tech roles at Christian companies, nonprofits, startups, and churches.

Christian Jobs
Curated for Tech
Professionals