I am based in the UK, and I would describe myself as an advocate, a practical problem-solver and someone who loves building both people and systems.

Professionally, my experience spans operations, community engagement, process improvement, digital adoption, administration, facilities coordination and team leadership. I have a strong interest in technology, particularly AI, and much of my practical learning has been self-directed through experimenting, researching and building solutions to real problems, alongside formal training. I enjoy taking something that is complicated, inefficient or unclear and turning it into a practical process that people can actually use.

Over the years, I have built and...