I am originally from Costa Rica. I have over 15 years of professional experience in insurance, finance, nonprofit religious organizations, and editorial roles. I have a strong background in client support, bilingual communication, and problem-solving. 

 

My career includes roles such as claims processor at State Farm, bilingual fraud representative at Synchrony Financial, and relationship banker at Bank of America. These positions have strengthened my ability to assist clients with empathy, handle confidential information, and resolve complex issues efficiently. In nonprofit religious leadership and editorial work, I developed skills in project management, Spanish-English translation, and cross-cultural communication—skills that are valuable in providing...