I am a licensed Notary Public in North Carolina who is also dedicated and results-oriented customer service professional with over 5 years of customer service experience. With a strong commitment to customer satisfaction and experience I have honed my communication skills to effectively address inquiries, resolve issues, and ensure a positive customer experience. My expertise extends across diverse industries, allowing me to adapt quickly to various customer needs and exceptional service. I have been recognized for my empathetic approach, active listening and problem-solving abilities. I thrive in customer-focused roles. Throughout my career, I have consistently demonstrated a passion for exceeding customer expectations. My proficiency in handling challenging situations with tact and diplomacy has earned a reputation for reliability and trustworthiness. Whether managing customer inquiries via phone, email, or in person, the ability to establish rapport and build lasting relationships has resulted in high customer satisfaction rates.