I am an operations professional with 18+ years of experience in administration, corporate operations, and client support across banking, retail, and sales. My career has been built on accuracy, efficiency, and service—qualities I now apply to the healthcare industry in a remote work setup. I am pursuing opportunities in healthcare operations with the goal of advancing into management roles within mental health clinics or allied healthcare agencies.

To prepare for this transition, I completed specialized training in PIPEDA, HIPAA, Trauma‑Informed Care, and Australia’s NDIS, giving me a strong foundation in compliance, patient privacy, and disability support. I also possess solid knowledge...