I'm a Salesforce Certified professional with a strong background in declarative configuration, process automation (Flows), and user-focused implementation. I specialize in configuring Salesforce to meet complex business requirements without code, and I enjoy optimizing processes and improving usability for end users.

Over the last several years, I've worked closely with internal stakeholders, tested Salesforce functionality, documented test scenarios in Jira, and built dashboards and flows to enhance user experience. I am highly skilled in no-code/low-code solutions and have experience collaborating with cross-functional teams including QA, product owners, and developers.

With hands-on experience in both internal admin roles and client-facing support, I bring a balance of technical expertise and empathy for the user. I'm passionate about building efficient systems, reducing manual work, and delivering value to end users.

📌 Certifications: Salesforce Administrator, Advanced Administrator, Platform App Builder, Experience Cloud Consultant, Agentforce Specialist, and more

📌 Tools & Tech: Salesforce Flows, Reports & Dashboards, Validation Rules, Jira, Microsoft Excel, Test Case Documentation

📌 Interests: Salesforce QA, test automation (no-code/low-code tools), user experience improvement, process design

I'm currently open to opportunities in Salesforce Administration, Salesforce QA, Business Analysis, or related roles that leverage my experience and interest in continuous improvement.