With over 30 years of experience, I am a results-oriented and hands-on IT professional  deeply skilled in designing, implementing, and managing technology solutions, and aligning IT strategies with business objectives to drive improvements in operations, 

cost management, and customer service. I have proven experience in providing remote IT infrastructure and end-user support across multiple global regions for over 15 years. My expertise also includes hardware/OS/software support, IT infrastructure, cybersecurity, cloud computing, disaster recovery, and business continuity. 

IT is ultimately a service provider for internal and external customers. I am passionate about delivering innovative and effective technology services and solutions. As a dual...