Results-driven QA Analyst, Business Analyst, and Systems Analyst with 11+ years of experience across healthcare, finance, and public safety sectors. Demonstrated expertise in requirements gathering, test planning, defect resolution, and process improvement. Skilled in leading QA teams, managing complex data projects, and optimizing software testing processes. Adept in both Agile and Waterfall methodologies, with astrong background in EDI transactions, biomedical data management, and claims processing (HIPAA 835, 837). U.S. Citizen, available for immediate remote or on-site opportunities.