I studied Biblical Studies and Linguistics at Moody Bible Institute, began my career in pastoral ministry, and eventually found my way into tech through the same work I had always been drawn to: listening carefully to people, understanding what is getting in their way, and helping build something more useful.

Over the past six years in early-stage startups, I’ve worked across product, customer success, implementation, business operations, and AI. I’ve built customer onboarding systems, knowledge hubs, reporting practices, internal tools, AI workflows, and product experiences; worked closely with engineers, founders, sales teams, and real users; and helped turn ambiguous needs into...