IB
Christian Talent
@ibuchanan
2d ago
Technical Support Manager | Knowledge Architecture & Customer Experience
Philadelphia, PA
senior
I specialize in making AI output that leaders can actually trust. I bring sourcing, governance, and structured analysis to bear on the signal an organization already has, and turn it into knowledge that product and executive teams can act on. I know how to take an AI ecosystem from prototype to production, and I'm seminary-trained, so I can build the system and reason about what it's for. My skills include knowledge architecture, customer experience intelligence, voice of the customer, technical support management, and operational leadership. I highly value truthfulness, customer-centricity, and servant leadership. If you represent a Christian ministry or...
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Work Preferences
full-time
contract
remote
Skills
Work Experience
| Period | Title | Company |
|---|---|---|
| 2020 - 2023 | Senior Developer | Tech Corp |
| 2018 - 2020 | Web Developer | Dev Inc |
Education
| Period | Degree | School |
|---|---|---|
| 2014 - 2018 | Bachelor of Science | University |
| 2018 - 2020 | Master of Computer Science | Tech University |
Member since October 2026