Senior Project Manager and operations leader with 20+ years of experience delivering complex initiatives across regulated, multi-stakeholder environments. Proven track record of leading cross-functional teams, improving operational efficiency, and driving consistent execution across infrastructure, IT, and healthcare-adjacent programs. 

Combines a strong foundation in applied psychology with hands-on leadership experience to build relationships, align stakeholders, and translate business needs into actionable solutions. Experienced in program delivery, process improvement, and SaaS-based system implementation, with a history of improving performance, scalability, and organizational outcomes. 

Background includes clinical healthcare experience, insurance and claims operations, and enterprise project leadership, providing a unique ability to operate across technical,...