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Christian Talent

@shanalves

19d ago
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Cross-Functional Collaborator | Account Manager | Relationship Builder | Customer Advocate | Expert In The Functionality Of SaaS Solutions

Vero Beach, FL
mid
 
I am a results driven, dedicated professional with (10)+ years of experience in cultivating and maintaining strong, mutual partnerships with key stakeholders, driving retention, and maximizing account growth.  Skilled at understanding client needs, translating them into actionable strategies, and collaborating cross-functionally to deliver measurable results, with a customer-first approach, I have excelled in managing and growing accounts. I have consistently: 

  • Fostered strong stakeholder relationships to ensure high customer satisfaction, leading directly to successful renewals and upsells.
  • Driven new business and owned the full sales cycle across multiple states while simultaneously enhancing client engagement and brand visibility.
  • Led successful product integrations and conducted professional development sessions, significantly improving user competency and satisfaction. This work consistently required cross-functional communication to align internal teams with client needs.

I thrive on making a tangible impact—whether it's resolving a client challenge or supporting a critical implementation. I find true purpose in knowing my work helps others succeed.  
 

Work Preferences

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Member since September 2025
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