Tiana Santiago is a seasoned Technical Support Engineer and certified project manager (CAPM) with over 5 years of experience supporting Google’s enterprise and government cloud clients. Known for her ability to resolve complex technical issues and lead cross-functional teams, Tiana brings a unique blend of engineering expertise, servant leadership, and a heart for people.

With a B.A. in Communications from Grand Canyon University and a Master’s in Information Systems Management in progress at Arizona State University, Tiana combines strong communication skills with deep technical knowledge. She’s a Certified Scrum Product Owner (CSPO) and a Certified Associate in Project Management (CAPM), equipping her to lead with clarity, agility, and purpose.

Tiana has designed and led team trainings, improved internal support processes, and mentored new engineers. Her software development background includes building full-stack applications with Ruby on Rails, React, and JavaScript, reflecting her hands-on problem-solving approach.

Passionate about serving both in and outside the workplace, Tiana is deeply committed to using her skills for impact—supporting teams that value innovation, integrity, and mission-driven work.

📍 Based in Ventura, CA | 💻 Remote-friendly
📫 tiana.bender01@gmail.com | LinkedIn