Product-focused leader with 17+ years of experience driving quality, process excellence, and cross-functional alignment in SaaS and customer-centric environments. Proven ability to bridge stakeholders, engineering, and customer-facing teams to deliver high-quality products that meet real user needs. Certified Scrum Product Owner with deep experience in roadmap facilitation, backlog ownership, user story development, and product lifecycle design. Known for building teams and systems from the ground up, creating clarity in complex environments, and improving product outcomes through collaboration and disciplined execution.