The Gideons International is hiring a
Manager, IT Infrastructure

📍 Nashville, TN

👤 Role Type: Full-time

Purpose and Scope:
 
The Manager, IT Infrastructure is primarily responsible for planning, coordinating, and supporting The Gideons International (TGI) infrastructure environment. The Manager, IT Infrastructure will focus on maintenance, upgrades, and security of all the infrastructure components of TGI. The infrastructure is defined as both the internal network and technology equipment (laptops, desktops, printers) that support the headquarters staff. The Manager, IT Infrastructure will also be responsible for managing the Azure Cloud environment that supports all our production applications. The Manager, IT Infrastructure will be directing the staff and related 3rd party vendors in support of the infrastructure. Additionally, may be assigned projects not related to Infrastructure, thus a background in project management, Microsoft TeamWork, and 3 to 5 years successful experience is preferred.
 
This position serves as a primary manager for all technology infrastructure components (hardware, databases, VMware, Wide Area and local networks, disaster recovery, phone systems, printers, laptops, desktops, and wireless access points.   
 
This role will also be the primary contact responsible for our IT security. This would involve developing and maintaining policies, management of security monitoring tools, adherence to knowledge-based training of the HQ staff. The Infrastructure Manager would also be responsible for partnering with 3rd party IT Security partners on developing a Security framework and annual project plans
 
The Manager will work closely with the IT Development partners, the TGI Project Management team and report to the Director, Information Technology.
 
Essential Job Functions:
 
  • Manage the TGI local and cloud-based infrastructure and associated resources (staff) to achieve desired resilience and availability 
  • Manage the TGI Security Framework, Security Tools, Security Training, and related projects
  • Ensure adequate disaster recovery processes are in place and conduct periodic testing
  • Provide project management (time and resource estimates) for all Infrastructure-related project requests, coordinating with all other divisions and contractors as required
  • Develop/manage a yearly infrastructure budget for the maintenance and upkeep of all infrastructure related components
  • Manage the staff and/or partners in the support, monitoring, and compliance of the TGI security policies and framework across all systems
  • Develop/maintain an infrastructure strategic roadmap required to support the business applications of TGI
  • Develop, maintain, and enforce all TGI IT security policies
  • Maintain TGI disaster recovery documentation and plans and conduct periodic testing
 
 
Working Relationships:
 
Reports To: Director, Information Technology
Works Closely With: Senior Manager, IT Product Development and the Senior Manager, Application Support and the Project Management team
 
Essential Knowledge, Skills, and Training & Development:
 
Non-physical
  • Follow verbal and written instructions
  • Executes project work plans and revises as appropriate to meet the changing needs and requirements
  • Demonstrate expertise by providing sound, creative Project Management approaches and a thorough knowledge of technical business systems
  • Ability to provide clear and direct communications with others, both verbally and in written form
  • Excellent attention to detail and ability to manage their own work
  • Effectively communicate relevant project information to superiors
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully
  • Provide other duties and functions as requested by Director, Strategic Initiatives
 
Physical
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is required to stand, walk, sit, talk, and hear; specific vision abilities required by the job include close vision
  • Minimal international and domestic travel by automobile and air
 
Mission Critical Competencies:
 
Values of The Gideons International Headquarters
  • Integrity (2 Cor. 8:21; Prov. 4:25-27; Luke 6:31)
  • Excellence (Col. 3:23-24)
  • Open Communication (Eph. 4:15)
  • Stewardship (1 Chron. 29:11-14; Psalm 24:1-2; Matt. 25:14-30)
 
Core Competencies
  • Actively learns, demonstrates and fosters the organization’s culture in all actions and words
  • Strong written, presentation and interpersonal communication skills
  • Takes personal initiative and is a positive example for others to emulate
  • Team builder
  • Understands fundamental business drivers and provides strategic recommendations
  • Able to communicate the state of business
  • Proven ability to keep a big picture perspective while dealing with very detailed information
  • Has knowledge of general accounting and controls, and business acumen
  • Fosters open communication and is approachable
  • Has a positive and constructive attitude, marked by a willingness to tackle a job and carry it to completion
  • Develops people and builds talent
  • Understands and supports process management
  • Problem solving and conflict resolution skills
  • Makes quality decisions
  • Ability to deal with ambiguity
  • Ability to challenge the status quo
 
Work Environment and Time Requirements
  • Climate-controlled office environment
  • 8-hour workday
  • Variations in work volume sometimes require extended working hours
  • Domestic and international travel may be required

Minimum Qualifications
  • Bachelor’s degree in Information Technology, Business or equivalent experience in Business-related field
  • Minimum of three to 5 years successful experience leading/managing technical project initiatives or teams
  • Candidate must possess the capability to deliver large and medium-sized projects on time, in scope and within budget
  • Experience with Microsoft Project, TeamWork or other project management applications is preferred
INFORMATION TECHNOLOGYAZURECYBERSECURITYCLOUDPROJECT MANAGEMENTMICROSOFTNONPROFIT
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📍 Location: Nashville, TN
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