<div>Our mission to provide hope to those in need began in 1978. Each year we send hospital ships filled with volunteer professionals who selflessly provide life-changing surgeries.<br><br>Mercy Ships has focused our attention on providing surgery as well as strengthening the healthcare infrastructure in the nations we serve. Thanks to the faithful support of friends and partners, children and families suffering from painful, disfiguring, and often-preventable diseases have been able to find the healing they so desperately needed.<br><br></div>

<div><strong>Who We Are<br></strong><br></div><div>Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.</div><div><br></div><div><strong>The Opportunity</strong></div><div><br></div><div>Do you have a passion for storytelling, digital design, and creating meaningful human-centered experiences? Mercy Ships is seeking a creative and strategically minded UX/UI Designer to help shape our employer brand and talent experience.<br><br></div><div>In this role, you will apply your design expertise to elevate how candidates, volunteers, and employees interact with our brand across digital platforms. This is a unique opportunity to bring human-centered design into the world of talent marketing, careers content, and employee engagement—supporting a mission with eternal impact.</div><div><br></div><div>This position collaborates closely with Talent Acquisition, Marketing, and People teams to create compelling, on-brand digital journeys that reflect who we are and the life-changing work we do.<br><br></div><div><strong><em>This is a full-time, remote position open to qualified candidates globally. Preference will be given to candidates located in time zones that closely align with standard working hours in the United Kingdom (GMT/BST), including European and compatible African time zones, to support effective collaboration with the team.<br></em></strong><br></div><div><strong>How You’ll Contribute</strong></div><ul><li>Design and optimize digital experiences for career sites, internal portals, recruitment campaigns, onboarding platforms, and volunteer web experiences.</li><li>Maintain and develop the Volunteer Website in WordPress, creating engaging, informative pages and integrating with other systems where necessary.</li><li>Collaborate with Talent Acquisition, Marketing, and People teams to craft compelling candidate and employee journeys aligned with Mercy Ships’ mission and brand.</li><li>Develop wireframes, high-fidelity mockups, and interactive prototypes that effectively communicate our talent story.</li><li>Apply UX research and data insights to refine content strategy, navigation, accessibility, and conversion pathways.</li><li>Support the visual design of career-related social media posts, email campaigns, and employer brand assets.</li><li>Maintain and evolve the employer brand design system, ensuring visual and experiential consistency across platforms.</li><li>Contribute to the development of inclusive, accessible digital experiences that reflect our values and culture.</li><li>Ensure all digital touchpoints align with Mercy Ships’ Core Values, Code of Conduct, and policies.</li><li>Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.</li><li>Other duties may be assigned that are not included in this job description.<br>&nbsp;</li></ul><div><strong>The Ideal Candidate</strong></div><ul><li>Demonstrates strong creative and strategic thinking skills with the ability to translate brand vision into engaging digital experiences.</li><li>Possesses a deep understanding of UX principles, responsive design, accessibility standards (WCAG), and user-centered design methodology.</li><li>Strong portfolio showcasing web, mobile, and brand-focused design projects.</li><li>Advanced WordPress skills with working knowledge of HTML/CSS and CMS platforms.</li><li>Proficiency in tools such as Figma, Adobe Creative Suite, Webflow, or similar design platforms.</li><li>Experience integrating websites with systems such as Salesforce and Pardot to enhance user experience.</li><li>Ability to communicate design rationale clearly and influence cross-functional stakeholders.</li><li>Strong collaboration skills and ability to work effectively across departments and cultures.</li><li>Passion for storytelling, people-centric design, and building purpose-driven brand experiences.</li><li>Supportive of Mercy Ships’ mission and vision and committed to its core values.</li><li>Understands and applies servant leadership, works collaboratively with integrity, and demonstrates accountability.</li></ul><div><br><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree in UX/UI Design, Graphic Design, Digital Media, Human-Computer Interaction, Marketing, or a related field preferred.</li><li>Minimum of 3+ years of professional experience in UX/UI design, product design, visual design, or digital experience design.</li><li>Experience working on career websites, ATS integrations, recruitment marketing, or employer branding initiatives preferred.</li><li>Familiarity with content strategy, SEO principles, and performance analytics tools preferred.</li><li>Equivalent combination of education and experience may be considered.</li></ul><div><br>This is a paid position. The salary range for U.S. based candidates is $65,000 - $67,000. Compensation for candidates outside the U.S. will be aligned to local market benchmarks.<br><br></div><div>To explore our many Mercy Ships volunteer opportunities, please visit us at: <em>https://www.mercyships.org/get-involved/volunteer/<br></em><br></div><div><strong><em>Please note: This role is open to international applicants. Candidates may disregard any standard application questions regarding U.S. work authorization status, as U.S. work eligibility is not a requirement for this position.</em></strong></div>

UX/UI Designer

<div>The Digital Designer works directly with MSUS Marketing leadership, team stakeholders to design and implement brand driven creative for digital communication strategies through email, social media, and website platforms.<br><br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</div><ul><li>Manage Mercy Ships online identity on social networking platforms, design and execute strategies for donor facing email communications.</li><li>Design, update and manage content (written, images, video) as needed for implementation via digital communication platforms to reach and influence target audiences, and increase revenue.</li><li>Develop, expand and engage online community – implementing growth and engagement strategies, working to convert fans/followers into donors and volunteers.</li><li>Analyze and report effectiveness of social activities/campaigns and determine key learnings to maximize results.</li><li>Recommend marketing strategies for increasing donor numbers and average gifts, exponential public awareness and engagement, using cost effective tactics.</li><li>Assist Webmaster to maintain and update mercyships.org as appropriate with approved content.</li><li>Be able to work in a team environment, providing direction and assistance directly to the Marketing Team as well as handling web-related requests from various departments at the ISC and internationally.</li><li>Work Closely with outside agencies and provide strategic direction on behalf of Mercy Ships brand.</li><li>Research and stay informed on industry and media changes and opportunities.Other duties as assigned.</li></ul><div><strong><br>Qualifications (Knowledge, Skills, Abilities, And Requirements)</strong></div><ul><li>The requirements listed below are representative of the knowledge, skill, and/or ability required.</li><li>Proficient in Adobe Creative Suite (specifically Photoshop, with working knowledge of InDesign and Illustrator a plus), Pardot, MailChimp, CRM (WordPress), HTML and Microsoft Office.</li><li>Social media multi-platform experience in a professional capacity, including channel monitoring and management</li><li>Strong organization and communication skills</li><li>Reliable copy editing and graphic design skills.</li><li>Knowledge of production standards and requirements for various digital assets including social media channels, email, landing pages and web graphics.</li><li>Excellent communication, analytical, listening and problem-solving skills.</li><li>Self-motivated with the ability to think proactively and take initiative.</li><li>Able to work independently and in a team setting.</li><li>Supportive of Mercy Ships mission and vision, and committed to its core valuesUnderstand and apply servant leadership, work collaboratively with integrity and demonstrate accountability</li></ul><div><strong><br>Education And Experience</strong></div><div>The requirements listed below are representative of the education and / or experience required.</div><ul><li>College Degree in computer related field preferredGraphic Design experience preferred</li><li>Minimum of 2 years of experience in related field</li><li>Successful completion of Mercy Ships Entry Training will be required within the first year</li></ul>

Digital Designer

<div><strong>Description</strong>: &nbsp;</div><div>We are seeking a highly skilled and PMP-certified Term-Based Project Manager to lead our Salesforce project team through a critical expansion initiative spanning 12-15 months for our US-based operations. This role involves collaborating closely with our onsite development team, managing extensive change management and requirements gathering efforts, and ensuring the successful implementation of our Salesforce platform expansion project.</div><div><strong><br>Essential Duties And Responsibilities (Include But Not Limited To)</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<br><br><strong>Project Planning and Execution:</strong></div><ul><li>Develop a comprehensive project plan outlining tasks, timelines, and resources necessary for the 12-15 months Salesforce platform expansion for US operations.</li><li>Oversee the seamless execution of the project plan, ensuring alignment with organizational objectives and standards.</li><li>Utilize Mercy Ships standardized processes and documentation for project management and implementation.</li></ul><div><br><strong>Collaboration with Onsite Development Team:</strong></div><ul><li>Work closely with our onsite development team, fostering collaboration and ensuring the integration of new Salesforce features with the current platform.</li><li>Facilitate effective communication and coordination between project stakeholders, the onsite development team, and other relevant parties.Lead the team in adhering to Mercy Ships' standardized processes and documentation.</li></ul><div><br><strong>Stakeholder Engagement and Requirements Gathering:</strong></div><ul><li>Engage with key stakeholders to gather detailed requirements, understand business needs, and translate them into effective Salesforce solutions.</li><li>Lead comprehensive requirements-gathering efforts, ensuring all stakeholder expectations are captured and integrated into the project scope.</li></ul><div><br><strong>Change Management:</strong></div><ul><li>Develop and implement a robust change management strategy to facilitate smooth transitions for end-users impacted by the Salesforce platform expansion.</li></ul><div><br><strong>Quality Assurance and Testing:</strong></div><ul><li>Establish stringent quality assurance protocols, including thorough testing processes, to validate the functionality, usability, and performance of the expanded Salesforce platform.</li><li>Address and resolve issues identified during testing phases, ensuring a reliable, secure, and user-friendly platform.</li></ul><div><br><strong>Documentation and Knowledge Transfer:</strong></div><ul><li>Maintain comprehensive project documentation, including technical specifications, user guides, and change management plans.</li><li>Facilitate knowledge transfer sessions within the team, ensuring a shared understanding of the expanded platform's features and functionalities.</li><li>Uphold the use of standardized processes and documentation in all project-related activities.</li><li>Other duties as assigned.</li></ul><div><strong><br>Qualifications (Knowledge, Skills, Abilities, And Requirements)</strong></div><ul><li>The requirements listed below are representative of the knowledge, skill, and/or ability required.</li><li>Ability to adapt to evolving project requirements and priorities.</li><li>Experience in Agile or Scrum methodologies is a plus.</li><li>Willing and able to lead in challenging situations and be an excellent communicator.</li><li>Supportive of Mercy Ships mission and vision and committed to its core values.</li><li>Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.</li></ul><div><strong><br>Education And Experience</strong></div><ul><li>Bachelor's degree in business administration, Computer Science, or related field.</li><li>PMP (Project Management Professional) certification is required.</li><li>Proven experience as a Project Manager, specifically in Salesforce implementations and expansions, involving significant change management efforts.</li><li>Demonstrated experience in managing complex requirements-gathering processes and change management initiatives.</li></ul>

Term-Based Project Manager - Salesforce

<div><strong>Description</strong>: &nbsp;</div><div>Mercy Ships, an international organization known for its commitment to providing world-class medical care through hospital ships, is seeking a skilled HR Project Manager to lead the implementation of Ceridian Dayforce HRIS. This role is critical in transforming our HR systems, enhancing our payroll and benefits management, and streamlining our HR processes.<br><br><strong>Essential Duties And Responsibilities (Include But Not Limited To)</strong></div><ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</li><li><strong>Lead Ceridian Dayforce HRIS Implementation</strong>: Drive the full cycle of planning and implementing Ceridian Dayforce HRIS within Mercy Ships.</li><li><strong>Cross-Functional Collaboration</strong>: Work closely with IT, HR, and Finance teams to ensure a seamless transition to the new system.</li><li><strong>Project Management Excellence</strong>: Manage project timelines, budgets, and scope, maintaining high standards of quality and consistency across all project phases.</li><li><strong>Stakeholder Engagement</strong>: Foster strong relationships with internal stakeholders, ensuring clear communication and effective change management strategies.</li><li><strong>Problem Solving in Ambiguous Situations</strong>: Address and resolve complex challenges, adapting to changing project needs and environments.</li><li><strong>Documentation and Reporting</strong>: Maintain comprehensive project documentation and provide regular updates to senior management.</li><li><strong>Change Management </strong>Develop and implement a robust change management strategy to facilitate smooth transitions for end-users impacted by the Salesforce platform expansion.</li><li>Other duties as assigned.</li></ul><div><strong><br>Qualifications (Knowledge, Skills, Abilities, And Requirements)</strong></div><div>The requirements listed below are representative of the knowledge, skill, and/or ability required.</div><ul><li>Deep understanding of HR processes and the technical requirements for supporting them in a global organization.</li><li>Vendor management experience, with a focus on cloud-based HR solutions.</li><li>Supportive of Mercy Ships mission and vision and committed to its core values.</li><li>Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.</li></ul><div><strong><br>Education And Experience</strong></div><div>The requirements listed below are representative of the education and / or experience required.</div><ul><li>Bachelor's degree in Business Administration, Computer Science, or related field.</li><li>PMP (Project Management Professional) certification is required.</li><li>Demonstrated experience in managing HRIS implementations, specifically with platforms like Ceridian Dayforce.</li><li>Proven ability to manage projects within budget and time constraints.</li><li>Successful completion of Mercy Ships Entry Training will be required within the first year.&nbsp;</li></ul>

Term-Based Project Manager - HRIS

<div><strong>Summary</strong>:<br>The Global Brand Editor ensures consistency of quality, style, and voice of the Mercy Ships brand while playing an essential role within the Global Brand team to evolve the brand voice at an international level through insights from data, trends, and global developments to create content and concepts for specific messaging to our core audiences through various channels including presentations, social media and blogs, reports, manuscripts, articles, speeches, proposals, etc., for internal and external communications that are usually of a sensitive or complex nature.</div><div><br><strong>Description</strong>:&nbsp; <br><strong>Essential Duties and Responsibilities (Include But Not Limited To)</strong><br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</div><ul><li>Responsible for original content creation, editing, updating, proofreading, and summarizing various<br>types of brand related content.</li><li>Collaborates with Global Brand's Communication manager, Campaign Manager and Media Production<br>Manager to develop a variety of content marketing materials</li><li>Write high-engagement (social) media content that reflects our brand's voice</li><li>Produce error-free content that adheres to the company's style guidelines</li><li>Interpret creative direction and adapt points from creative briefs into persuasive copy concepts</li><li>Simultaneously manage multiple projects with short deadlines</li><li>Propose copy concepts and present underlying strategic thinking to business leaders</li><li>Other duties as assigned</li></ul><div><br><strong>Qualifications (Knowledge, Skills, Abilities, and Requirements)</strong></div><div>The requirements listed below are representative of the knowledge, skill, and/or ability required.<br><br></div><ul><li>Experience in producing audience focused content for digital, print and broadcast channels</li><li>Exceptional skill with the nuances of social media writing, including the use of hashtags, emojis and acronyms</li><li>Solid understanding of SEO concepts preferred</li><li>Strong editorial background and proofreading skills</li><li>Experience adhering to editorial and technical style guides</li><li>Oral and written communication</li><li>Comfortable with frequent cross-functional and senior management contact</li><li>Able to exert indirect authority to deliver results</li><li>Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability</li><li>Supportive of Mercy Ships mission and vision, and committed to its core values.</li></ul><div><br><strong>Education and Experience</strong></div><div>The requirements listed below are representative of the education and / or experience required.<br><br></div><ul><li>Bachelors / Master Degree in journalism</li><li>3-5 years</li></ul>

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