<div>Founded in 2011 to meet the needs of mission-based organizations, Pushpay has remained at the forefront of technological innovation, usability, and customer care.</div><div><br />Our founders believed mission-based organizations deserved great software. That vision has fueled our work and our people every day for more than ten years as we create industry-leading software and a culture of generosity.</div>

The leading church engagement platform — trusted by 14,000+ churches — with digital giving (Apple Pay QuickGive, Everygift® recovery, stock/crypto),...

Pushpay

<div><strong>About the Role</strong></div><div>The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.</div><div>This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.</div><div>Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.</div><div>Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.</div><div>&nbsp;</div><div><strong>Why This Role Exists</strong></div><div>Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving.&nbsp;</div><div>The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth.</div><div>This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.<br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week- COS area only</li><li>Remote - approved locations only</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $60k-70k base + $60k-70k variable = $120k-$140k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div><strong>Own a Territory Growth Strategy</strong></div><ul><li>Manage the commercial growth strategy across an assigned territory of existing customers.</li><li>Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.</li><li>Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.</li></ul><div><br></div><div><strong>Drive Customer Growth</strong></div><ul><li>Lead consultative discovery conversations focused on ministry objectives rather than product sales.</li><li>Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.</li><li>Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.</li><li>Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.</li></ul><div><br></div><div><strong>Partner Across the Customer Lifecycle</strong></div><ul><li>Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.</li><li>Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.</li><li>Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.</li></ul><div><br></div><div><strong>Represent the Voice of the Customer</strong></div><ul><li>Serve as one of Pushpay's sources of customer insight.</li><li>Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.</li><li>Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.</li></ul><div><br></div><div><strong>Build Executive Relationships</strong></div><ul><li>Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.</li><li>Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.</li></ul><div><br></div><div><strong>Operate with Commercial Excellence</strong></div><ul><li>Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.</li><li>Develop repeatable account plans and proactively identify future growth opportunities.</li><li>Operate with discipline around forecasting, inspection, and execution.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><div>Within the First 6 Months</div><ul><li>Establish trusted relationships across assigned territory.</li><li>Build a healthy expansion pipeline.</li><li>Launch Nurture growth motions.</li><li>Partner effectively with Customer Success and Sales.</li><li>Develop strategic account plans for priority customers.</li></ul><div><br></div><div>Within the First 12 Months</div><ul><li>Consistently achieve expansion TMNR targets.</li><li>Improve Net Revenue Retention across assigned territory.</li><li>Increase product adoption and attach rates.</li><li>Become a trusted strategic advisor to church leaders.</li><li>Deliver meaningful customer insights that influence Product strategy.</li></ul><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).</li><li>Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.</li><li>Proven success managing complex customer relationships.</li><li>Experience leading consultative discovery and executive conversations.</li><li>Strong territory management and forecasting discipline.</li><li>Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.</li><li>Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)</li><li>Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><div>We are looking for someone who is:</div><ul><li>Customer obsessed</li><li>Ministry minded</li><li>Consultative rather than transactional</li><li>Highly collaborative</li><li>Operationally disciplined</li><li>Coachable and growth oriented</li><li>Comfortable navigating ambiguity</li><li>Accountable for results</li><li>Multi-threaded deal driver</li><li>Passionate about helping churches thrive</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div>

Ministry Growth Partner, Nurture

<div><strong>About the Role</strong></div><div>We are looking for a transformational and operationally rigorous leader to lead, coach, and scale a high-performing team of Ministry Growth Partners to hit expansion revenue targets.. This role sits at the center of customer growth, retention, and strategic alignment across our installed base of more than 14,000 customers.<br><br></div><div>As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes.<br><br></div><div>This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap.<br><br></div><div>This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health.<br><br></div><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us.<br><br></div><div>The Manager, Customer Growth translates company strategy into daily frontline success. By developing high-performing reps, sharpening consultative sales execution, and actively supporting strategic expansion deals, you will play a pivotal role in delivering Net Revenue Retention (NRR) and helping ministry partners accomplish more through technology.<br><br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br><br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week-COS only</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $90k-$100k base + $50k-$70k variable = $140k-$170k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br><br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div>Build and Scale the Account Growth Function</div><ul><li>Design and lead Pushpay’s proactive account growth and expansion strategy across a customer base of 14,000+ organizations.</li><li>Build and develop a high-performing Account Management and Growth organization focused on retention, expansion, product adoption, and customer outcomes.</li><li>Create scalable systems, playbooks, segmentation strategies, and operating rhythms to support long-term growth.</li><li>Establish rigorous inspection and accountability frameworks with clearly defined KPIs, dashboards, forecasting, and operational cadences.</li><li>Drive Net Revenue Retention and Customer Expansion.</li><li>Own strategic initiatives focused on improving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), product adoption, and customer lifetime value.</li><li>Develop targeted motions for cross-sell, upsell, migration, adoption, and customer expansion tied to Pushpay’s evolving platform strategy.</li><li>Partner closely with Customer Success, Product, Marketing, Finance, and Sales to align customer growth initiatives to company priorities.</li><li>Build programs that intentionally drive customer alignment to new and existing Pushpay products and services.</li><li>Deal Coaching &amp; Co-Selling: Actively participate in discovery calls, customer presentations, and commercial negotiations alongside reps to help advance and close strategic opportunities.</li><li>Pipeline &amp; Forecast Inspection: Conduct weekly 1:1 pipeline reviews to inspect deal stage accuracy, identify deal risks, and maintain precise monthly/quarterly TMNR forecasts.</li><li>Rep Enablement &amp; Hiring: Recruit, onboard, and continuously develop Ministry Growth Partners on consultative selling, whitespace mapping, and Pushpay product adoption.</li></ul><div><br></div><div><strong>Support Strategic Customer Alignment</strong></div><ul><li>Partner closely with Strategic Customer Success Managers to support retention, growth, executive alignment, and long-term strategic success across Pushpay’s top customer accounts (Top 350).</li><li>Ensure Pushpay maintains deep executive alignment with key customer stakeholders and proactively identifies risks, opportunities, and evolving customer needs.</li><li>Build processes to “look around corners” for strategic customers — ensuring visibility into organizational changes, future initiatives, adoption risks, and growth opportunities.</li><li>Serve as an executive escalation and partnership leader for high-impact customer relationships.</li></ul><div><br></div><div><strong>Advocate for the Customer Across the Organization</strong></div><ul><li>Act as a strong internal voice of the customer across Product, Customer Success, Growth, and Executive Leadership.</li><li>Champion customer-first decision making while balancing company growth objectives.</li><li>Create mechanisms for surfacing customer insights, trends, risks, and opportunities to senior leadership.</li><li>Help shape product roadmap discussions and strategic priorities through customer feedback and market intelligence.</li></ul><div><br></div><div><strong>&nbsp;What Success Looks Like</strong></div><div><strong>Within the First 6–12 Months</strong></div><ul><li>Build and operationalize a scalable Account Management and Growth framework across Pushpay’s customer base.</li><li>Establish clear segmentation strategies, customer growth motions, KPI dashboards, forecasting processes, and operational cadences.</li><li>Hire, develop, and align a high-performing team focused on retention, expansion, and product adoption.</li><li>Create strategic partnership models with Customer Success, Product, Growth, and Executive Leadership teams.</li><li>Implement structured engagement and account planning processes for Pushpay’s strategic customers.</li><li>Build customer insight and feedback loops that help shape retention strategy, product alignment, and customer growth opportunities.</li><li>Support the rollout and adoption strategy tied to new platform capabilities and Staq transformation initiatives.</li></ul><div><br></div><div><strong>Within 12–18 Months</strong></div><ul><li>Improve Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) performance.</li><li>Drive measurable expansion growth through intentional cross-sell, upsell, and product alignment strategies.</li><li>Establish a high-performing, KPI-driven Account Management and Growth organization with strong operational rigor and forecasting accuracy.</li><li>Increase strategic customer engagement and executive alignment across Pushpay’s top accounts.</li><li>Create a proactive customer partnership culture focused on long-term value creation, retention, and customer growth.</li><li>Deliver measurable improvements in product adoption, attach rates, and overall customer health across the installed base.</li></ul><div><br></div><div><strong>Key Metrics &amp; Areas of Accountability</strong></div><ul><li>Net Revenue Retention (NRR)</li><li>Expansion MRR / TMNR</li><li>Product Adoption &amp; Attach Rates</li><li>Strategic Account Health</li><li>Customer Retention</li><li>Forecast Accuracy</li><li>Pipeline Creation within Existing Customers</li><li>Cross-Sell / Upsell Performance</li><li>Customer Executive Engagement</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>3 to 5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader.</li><li>Proven history of coaching reps to achieve or exceed expansion revenue quotas (NRR / MRR).</li><li>Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce.</li><li>Proven experience building and scaling account management or customer growth organizations.</li><li>Strong operational and analytical mindset with experience building KPI-driven systems.</li><li>Experience managing strategic or enterprise customer relationships.</li><li>Demonstrated success driving retention, expansion, and customer adoption in a SaaS environment.</li><li>Strong executive presence with the ability to influence across senior leadership teams.</li><li>Ability to balance customer advocacy with commercial growth objectives.</li><li>Experience leading through transformation, change management, or platform evolution is strongly preferred.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><ul><li>Customer-obsessed</li><li>Ministry minded</li><li>Operationally rigorous</li><li>Highly collaborative</li><li>Strategic and forward-thinking</li><li>Data-driven decision maker</li><li>Strong coach and talent developer</li><li>Comfortable operating in ambiguity and scaling environments</li><li>High ownership mentality with bias toward execution</li><li>Skilled at cross-functional alignment</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div><div>&nbsp;</div>

Manager of Customer Growth, Nurture

<div><strong>About Nurture</strong></div><div>Nurture, a Pushpay company, is a pastoral care platform helping churches shepherd their people through technology. We are growing rapidly inside Pushpay and are hiring our first dedicated Customer Success Manager to partner directly with our Head of Customer Experience. This person will help shape the scaffolding of how Nurture serves churches at scale — from onboarding through long-term relationships.</div><div><strong>&nbsp;</strong></div><div><strong>About the Role</strong></div><div>Today, one person leads onboarding, training, ongoing support, and the customer relationship across roughly 45 churches, with many more in the pipeline. This role exists to take significant ownership of that work — starting with onboarding and administrative drive — while growing into a true thought partner who can help build out the customer success function as Nurture scales. You will ride along on training trips and customer engagements early on, learning the pastoral and product context firsthand, then carry the weight of execution and process as we grow.</div><div>&nbsp;</div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $67,500 - $76,000, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div><strong>&nbsp;</strong></div><div><strong>What You'll Do</strong></div><ul><li>Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.</li><li>Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements.</li><li>Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches.</li><li>Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls.</li><li>Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale.</li><li>Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone.</li><li>Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.</li></ul><div>&nbsp;</div><div><strong>Who You Are</strong></div><ul><li>Servant-Hearted. You look for ways to support the team by proactively identifying needs and stepping in to meet them, embracing a "no task is too small" mentality, and never staying siloed to a job description.</li><li>Naturally Curious. You love to learn about why and how things work. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li>Strategic and process-oriented. You think in steps, structures, and systems — and bring order to chaos. You will compliment a highly relational leader by serving as a thought partner, focusing on translating strategy into systems and processes.</li><li>A driver and a closer. You do not wait to be followed up with; you carry the ball across the line and close the loop with everyone involved.</li><li>Problem Solver. You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li>Adaptable and scrappy. You are comfortable in an early-stage environment where the playbook is being written in real time, and you are excited to help write it.</li><li>Credible in the room: You can confidently and humbly lead discussions with executive pastors and other church leadership.</li><li>Customer-minded with a technical aptitude. You are not a coder, but you understand technology well enough to have a meaningful conversation about CHMS integrations (Planning Center, Pushpay CCB, Rock, Salesforce) and to evolve strategy alongside a customer.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>Meaningful church or ministry experience — either staff experience or deep, sustained involvement in a local church. You understand how pastors think and what change management looks like in a ministry setting.</li><li>Experience in a customer-facing role at a SaaS or technology company, or comparable experience leading implementations and ongoing relationships with organizational customers.</li><li>Strong written and verbal communication; comfortable leading meetings and producing clear documentation.</li><li>Demonstrated ability to manage multiple work-streams independently and prioritize without hand-holding.</li><li>Familiarity with one or more church management systems (PCO, Pushpay CCB, Rock, Salesforce) is a strong plus.</li><li>Willingness to travel for customer trainings and team gatherings.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><ul><li>First 30 days: Shadow customer-facing engagements (sales calls, onboarding kickoffs, training sessions). Begin owning the administration of active onboardings. Document what you observe.</li><li>First 90 days: Independently lead onboarding execution end-to-end for new customers. Become the primary point of contact for an initial book of churches. Establish a recording-and-review habit across customer calls so we can keep improving.</li><li>First 6 months: Own the ongoing relationship and monthly check-ins for ~50 churches. Have helped codify onboarding, support, and training playbooks that the next hires can step into.</li></ul><div>&nbsp;</div><div><strong>Why This Role</strong></div><div>You will work directly with the founders and leaders of Nurture, inside the support of Pushpay. You will help build something genuinely new — a way for churches to pastor their people through technology — and you will have an unusual influence over how the customer experience function is shaped from the ground up.</div>

Customer Success Manager, Nurture

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

Account Executive, Mid-Market

<div><strong>About the Role</strong></div><div>The Enterprise Account Executive will play a key role in building our Enterprise Account portfolio in the faith based sector while meeting/exceeding sales quotas in the assigned geographic territory. We are looking to fill this position in a metro hub like San Diego, Los Angeles, Dallas or Houston.&nbsp;</div><div>Named as one of BuiltIn ‘<strong>Best Places to Work</strong>’ in Seattle, Denver and Dallas for 2025; ranked number <strong>10</strong> by Seattle Business Magazine in the ‘<strong>Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2024; named as a 2025 '<strong>Best Places to Work for Women'</strong> by Best Companies Group.</div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $90k-100k base + $90k-$100k variable = $180k-$200k OTE, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following areas are approved as remote work locations for this position: Los Angeles, CA, San Diego, CA, Dallas, TX, Houston, TX. All other locations are not in consideration for this role at this time..&nbsp;</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Develop customized account plans for each account in your territory.</li><li>Develop a pipeline of prospective customers from your assigned accounts through research, cold-calling, networking, and collaboration with your assigned BDR.</li><li>Manage the entire sales process from prospect to close. This includes: product demonstration, onsite visits, negotiating and closing contracts.</li><li>Meet and exceed sales revenue and booking goals.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing and other partner affiliates to execute company initiatives.</li><li>Cultivate relationships with business partners in your territory.</li><li>Plan, direct and coordinate sales support activities, including documentation and management of the sales pipeline through Salesforce.</li><li>Share industry, deal, and sales “best practice” with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Ability to work within budget for travel and entertainment (conferences, customer facing meetings , etc.).&nbsp;</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Travel required up to 50% to attend customer meetings, monthly in-market activity, regional and national field events, vendor partnership forums, and select conferences.&nbsp;</li></ul><div><br><strong>What You Bring</strong></div><ul><li>Must have 3+ years successful sales experience with a proven track record of meeting/exceeding sales quotas.&nbsp;</li><li>Must have experience in Enterprise SaaS selling. Experience in Not-for-Profit, faith sector, or payments highly preferred.</li><li>Must have experience managing a large quota ~750k ARR+ (or equivalent) with the ability to manage long deal cycles towards meeting or beating monthly, quarterly and annual quotas.</li><li>Required to reside within your assigned territory.</li><li>Must be a self-starter with self-discipline to work with a high degree of autonomy in an organization that emphasizes the importance of teamwork.</li><li>Must be able to interact with internal and external customers in a manner that fosters a dynamic team-based, customer focused culture.</li><li>Strong sales acumen with exceptional business development and negotiation skills.</li><li>Excellent communication, organizational and presentation skills with ability to influence decisions.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms, Excel and PowerPoint. Salesforce and Outreach (or similar) experience is a plus.</li><li>Bachelor degree or equivalent experience.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Account Executive 1, Enterprise

<div><strong>Director of Product Marketing</strong></div><div><strong>Location: Hybrid (3 days in office per week) in Colorado Springs, CO; Redmond, WA or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>The Director of Product Marketing at Pushpay is responsible for building and leading a world-class product marketing team that drives breakthrough storytelling, product positioning, and go-to-market excellence. Reporting to the SVP of Marketing, this role sits at the critical intersection of Product, Marketing, Sales, and Customer Success, with accountability for developing differentiated product narratives that resonate with our church, parish, and nonprofit customers. You'll own the product lifecycle from roadmap influence through launch to adoption, ensuring our teams are equipped with compelling positioning, competitive intelligence, and enablement tools. You'll also oversee our creative production team, ensuring product messaging is communicated clearly and compellingly across all touchpoints.</div><div>The ideal candidate is a highly-motivated self-starter who balances strategic vision with hands-on execution and has a strong bias toward action with an ability to ruthlessly prioritize. We're looking for an inspirational player-coach who embraces innovation (including AI-powered workflows to accelerate time-to-market and quality) and genuinely cares about developing people as much as developing campaigns. You'll work alongside product marketers and creative professionals to push the envelope on what world-class product marketing looks like at Pushpay.</div><div>Your primary focus is creating product stories that differentiate Pushpay, driving product adoption, and enabling Sales and Customer Success teams to articulate our value with confidence. You should have strong B2B SaaS product marketing experience with proven expertise in positioning, messaging, competitive intelligence, and sales enablement. Passion for serving faith communities is essential—we're looking for someone energized by the mission of strengthening churches and parishes.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>25 days PTO</li><li>Paid parental and adoption leave</li><li>Compensation Range: $197,955 - $263,940, depending on location.</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><strong>The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li><strong>Build and Lead World-Class Teams:</strong> Recruit, coach, and develop high-performing product marketing and creative production teams. Establish best practices, teach proven methodologies, and continuously upskill team members to elevate capabilities and performance. Model excellence in product storytelling, strategic thinking, and cross-functional collaboration</li><li><strong>Set Goals and Drive Accountability:</strong> Establish clear, measurable objectives aligned to business priorities for both product marketing and creative production teams. Monitor progress against goals, maintain high standards for quality and reliability, and hold team members accountable for delivering results on time and on strategy</li><li><strong>Own Product Marketing Strategy:</strong> Develop and execute comprehensive product marketing strategies including market positioning, messaging frameworks, competitive intelligence, sales and customer success enablement, and go-to-market plans across multiple segments and personas</li><li><strong>Champion Bold, Differentiated Storytelling: </strong>Lead the development of breakthrough product narratives that stand out in the market and speak authentically to faith communities. Own the creative vision for how Pushpay's products are positioned and communicated, ensuring storytelling that is both distinctive in the market and authentic to our customers' needs.</li><li><strong>Develop High-Impact Sales and Marketing Assets:</strong> Own the strategy and oversee execution of sales enablement materials including pitch decks, one-pagers, battlecards, case studies, testimonials, and website product messaging. Leverage AI and automation to create tailored, customized assets that address unique customer pain points, displacement opportunities, and expansion scenarios. Ensure sales and customer success teams have the right content at the right time to close deals and drive adoption</li><li><strong>Lead Creative Production:</strong> Direct the creative production team (content, design, video) to translate product messaging into compelling, high-quality assets. Create clear creative briefs, provide strategic direction, and ensure brand consistency and storytelling excellence across all customer touchpoints</li><li><strong>Drive Product Launch Excellence:</strong> Orchestrate end-to-end product launches and releases, collaborating with Product Management, Growth Marketing, Sales, and Customer Success to ensure coordinated execution, market readiness, and measurable business impact</li><li><strong>Accelerate Product Adoption:</strong> Develop and execute strategies that drive product adoption, expansion, and cross-sell opportunities, resulting in increased revenue, customer satisfaction, and retention. Partner closely with Customer Success to deliver ongoing value communication to existing customers</li><li><strong>Champion Competitive Intelligence:</strong> Monitor market trends, competitive landscape, and customer feedback to continuously refine positioning, identify opportunities, and ensure Pushpay maintains differentiated, leading-edge messaging</li><li><strong>Foster Cross-Functional Partnership:</strong> Build strong, trust-based relationships with Product Management, Growth and Retention Marketing, Sales, and Customer Success teams to drive GTM alignment and ensure a consistent, compelling customer experience</li><li><strong>Provide Marketing Leadership:</strong> Serve as a key member of the Marketing Leadership Team, evaluating strategic tradeoffs, recommending investments, and driving decisions that advance business objectives across product lines, markets, and functions</li><li><strong>Leverage Innovation:</strong> Champion the adoption of AI and emerging technologies to improve team efficiency, accelerate time-to-market, and enhance the quality of deliverables</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li><strong>Product Marketing Expertise:</strong> 10+ years of proven B2B SaaS product marketing experience with a track record of developing successful positioning, messaging, and go-to-market strategies across diverse customer segments. Expert in enabling both Sales teams (acquisition) and Customer Success teams (retention, value delivery, and cross-sell/expansion)</li><li><strong>Strategic Storyteller:</strong> Exceptional ability to craft compelling, differentiated narratives and present ideas effectively to senior leadership and cross-functional stakeholders. Strong writing skills that translate complex product value into clear, customer-centric messaging</li><li><strong>Player-Coach Leadership:</strong> Inspirational leader with high EQ who balances strategic thinking with tactical execution. Proven ability to build, mentor, and grow diverse, high-performing teams while maintaining individual contributor excellence when needed</li><li><strong>Data-Driven Decision Maker:</strong> Results-oriented with strong analytical skills to interpret data, identify problems and opportunities, and drive measurable improvements in marketing effectiveness and product adoption</li><li><strong>Cross-Functional Collaborator:</strong> Exceptional ability to influence and build trust-based relationships across Product, Sales, Customer Success, and Marketing teams. Skilled at driving alignment and action in matrixed environments</li><li><strong>Thrives in Ambiguity:</strong> Comfortable operating in fast-paced, evolving environments with a bias toward action. Quick to identify challenges, propose solutions, and adjust based on learnings</li><li><strong>Innovation Mindset:</strong> Out-of-the-box thinker who leverages emerging technologies (including AI tools) to accelerate quality and speed-to-market. Knows the playbook but isn't limited by it</li><li><strong>Customer Champion:</strong> Unrelenting focus on understanding customer needs and ensuring they drive product positioning, messaging, and go-to-market strategies</li><li><strong>Competitive &amp; Agile:</strong> Embraces calculated risk-taking with a competitive spirit that moves quickly in response to both successes and learnings</li><li><strong>Mission-Driven:</strong> Genuine passion for serving faith communities and understanding their unique needs. Experience marketing to mission-driven organizations highly valued</li></ul><div>&nbsp;</div><div><strong>Education and Experience:</strong></div><ul><li>10+ years relevant Product Marketing experience, preferable B2B SaaS&nbsp;</li><li>3+ years leadership experience building and managing high-performing teams</li><li>BA/BS Degree in Marketing, business, or equivalent</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>&nbsp;</div><div>**Applications will be taken on an ongoing basis.</div>

Director of Product Marketing

<div><strong>Marketing Manager, Protestant Church</strong></div><div><strong>Location: Hybrid (3 days in office per week) in Colorado Springs, CO; Redmond, WA or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>We're seeking a growth-focused marketer who combines strategic thinking with hands-on execution. In this role, you'll own campaign strategy and execution for our Protestant church segment—partnering closely with sales, content, and product marketing teams to drive pipeline growth through targeted events, content marketing, digital campaigns, and ABM strategies. From initial planning through post-campaign analysis, you'll use your marketing expertise and deep understanding of pastors and church decision-makers to create programs that resonate and convert.</div><div>This position requires someone passionate about serving the Church and who thrives on hands-on involvement in campaign creation and optimization. You'll spend most of your time building integrated marketing campaigns, analyzing performance, and partnering with sales to convert interest into opportunities—while also thinking strategically about positioning, messaging, and growth opportunities. The ideal candidate brings both analytical rigor and creative problem-solving, with genuine empathy for the challenges facing church leaders and enthusiasm for helping them succeed.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $73,116 - $97,488, depending on location.</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><strong>The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Lead the design, execution, optimization of integrated marketing campaigns for the Protestant church segment (this includes the ongoing optimization of persona-based, denomination-based, and integration-based nurture streams).</li><li>Contribute to the strategic plan for targeting church segments including positioning, goals/objectives and tactical planning.</li><li>Execute segment strategy for targeted events, direct mail, webinars, email programs, nurturing campaigns, advertising, and content syndication to support sales opportunity pipeline goals at the midsize and enterprise church segments.</li><li>Partner with internal content marketing team in the production of creative and engaging marketing assets including ebooks, white papers, webinars, infographics, blog posts, landing pages, podcasts, sales collateral, emails, and other tools as needed to deliver on the strategic plan.</li><li>Recommend goals and key performance indicators that align to the overall marketing plan and support the company growth goals, working with leadership to finalize targets.</li><li>Measure the results of marketing campaigns and use those learnings to inform future campaigns. You’ll monitor performance via real-time listening and analytics dashboards, pivoting and responding as needed.</li><li>Project manage and collaborate to execute on deliverables including timelines, ROI/results, and changes/improvements.</li><li>Maintain strategic decision-making that matches the needs of the sales team, helping field sales achieve their business objectives by generating opportunities.</li><li>Collaborate with Business Development and Product Marketing to support activation of strategic partners through co-marketing campaigns, partner-focused content, and GTM enablement efforts.</li><li>Partner with paid media agencies to align Protestant campaign plans with paid channel strategy and incorporate performance insights into optimization.</li><li>Own ongoing communication to stakeholders on the marketing, pre-sales and sales teams and sharing of information through tools like Confluence, Slack, Asana, etc.</li><li>Work to identify and drive deployment of new segmentation-based nurture programs with new and refreshed content.</li><li>Connect regularly with sales leadership as well as providing content strategy and execution by sales stage.</li><li>Serve as the point person for the Sales team to educate and inform them of programs, providing detailed instructions for promotion, execution, and follow-up.</li><li>Embrace an experimental mindset with AI tools and emerging technologies—testing AI agents for campaign development, exploring AI-enhanced data enrichment for deeper prospect insights, partnering with external AI vendors when beneficial, and using predictive models to refine messaging strategies and competitive positioning.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><div><strong>Marketing Expertise &amp; Execution:</strong></div><ul><li>5 years executing integrated, multi-channel B2B marketing campaigns (content marketing, ABM, paid acquisition, events, email nurture) that generate pipeline and revenue</li><li>Proficiency with marketing automation (Marketo), CRM (Salesforce), analytics tools (Tableau, Bizible), and project management software (Asana)</li><li>Strong writer and communicator who can translate unique segment insights into compelling campaign messaging</li></ul><div><strong>Working Style &amp; Collaboration:</strong></div><ul><li>Self-starter who can manage multiple projects simultaneously, prioritize effectively, and drive programs to completion with cross-functional teams</li><li>High EQ with strong listening skills and ability to build trusted partnerships with sales teams based on accountability and results</li><li>Data-informed decision maker who uses A/B testing, performance analytics, and campaign insights to optimize continuously</li></ul><div><strong>Core Qualities:</strong></div><ul><li>Entrepreneurial mindset with a 'roll up your sleeves' attitude, a bias towards action, and exceptional comfort working in an ambiguous and fast-paced environment</li><li>Competitive spirit with a track record of exceeding goals and driving results</li><li>Genuine passion for supporting faith communities and understanding of the unique challenges pastors and church leaders face</li></ul><div><strong>Education and Experience:</strong></div><ul><li>Bachelor’s degree in Marketing, communications, business or related field, or equivalent experience</li><li>5+ years in a campaign marketing role,&nbsp; working in B2B or the faith vertical</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>&nbsp;</div><div>**Applications will be taken on an ongoing basis.</div>

Marketing Manager, Protestant Church

<div><strong>About the Role</strong></div><div>At Pushpay, the Strategic Customer Success Manager plays a key role in building and fostering relationships with our key Enterprise customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts, including structuring contract terms and pricing that drive business objectives. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. Additionally, you will proactively build and grow relationships with senior staff and executive contacts of these strategic customers. The customer satisfaction you foster will help you retain our customers.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote: TX only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure <em>(PTO varies by position)</em></li><li>Paid parental and adoption leave</li><li><strong>Compensation: $100k base + $22k variable = $122k OTE</strong></li></ul><div><br><strong>The following state is approved as a remote work location for this position: Texas - All other states are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li><strong>Revenue Retention:</strong> You will have targets and goals that ensure our customers stay customers.</li><li><strong>Adoption Target:</strong> We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.</li><li><strong>Upsell:</strong> We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features.</li><li><strong>High Sales Activities:</strong> You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails.</li><li><strong>Pushpay Product Training and Assistance:</strong> You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell.</li><li><strong>Travel:</strong> When travel restrictions are lifted, you will lead business review presentations on-site with customers to build relationships, value propositions, and work towards a predetermined outcome of success.</li><li><strong>Relational competence:</strong> The ability to grow relationships and engagement with senior and C-level executives with our most strategic customers.</li><li>Manage the full-cycle renewal process from prospect to close: Complete Discovery Calls with Decision Makers, Negotiate and Close deals.</li><li>Other related duties as assigned.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Bachelor’s Degree or additional equivalent years of experience.</li><li>You have at least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process.</li><li>You’ve used and have working knowledge of Salesforce.com or a similar CRM system.</li><li><strong>Must have</strong> a strong understanding of the Not-for-Profit, Education, or Faith verticals.</li><li>Established connections within the industry.</li><li>Proficiency with popular technology platforms used in the sector.</li><li>Proven track record with quota/ target attainment.</li><li>Ability to build relationships with large account sets.</li><li>Managed large, strategic accounts in prior roles.</li><li>Ability to build relationships with key executives, senior management and decision makers both internally and with your customers.</li><li><strong>Excellent Communicator:</strong> Strong written and verbal communication skills. You can communicate complex technology and problems, in a simple way. You are comfortable speaking in small groups, or leading presentations in front of large groups.</li><li><strong>Problem Solver: </strong>You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li><strong>Multi-Tasking: </strong>The ability to deal with a transactional work environment. You will have to be able to excel at time management and prioritization among many demands. You thrive when you are busy with lots of things to accomplish during the day. You feel a sense of satisfaction when you are able to accomplish a full day of work.</li><li><strong>Business Minded: </strong>You love learning technology, and have impeccable business acumen.</li><li><strong>Detail Oriented: </strong>You handle details accurately and in a timely manner. You can effectively manage opportunities, customer interactions, and key projects check points with attention to accuracy and detail.</li><li><strong>People Person: </strong>You have strong interpersonal skills and strive to maintain strong relationships with your customers and your colleagues. Your customer service and communication skills are top-notch, both over the phone and in email. You see no problem with building relationships with all types of people at all levels within an organization.</li><li><strong>Performer: </strong>You love to set goals and see those goals through to success. You want to achieve your metrics monthly, quarterly, and annually. You don’t settle for the status quo. You love to “over” perform and can show your successes.</li><li><strong>Naturally Curious: </strong>You love to learn about why and how things work. Your favorite question as a child was “Why?”. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li><strong>Fun and Fast Paced:</strong> You like the startup world. You enjoy fast-paced roles, with lots to do. You are ok with change and ambiguity as we grow. You want to work with other fun people, who enjoy learning and helping each other. You know that great teams are made of great people.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good. In the 2021 financial year we were honored to process US $6.9 billion in charitable giving. We’re growing fast, including an exciting acquisition in 2021, and we need driven talent. Join Pushpay and grow with us!</div>

Customer Success Manager, Strategic

<div><strong>About the Role</strong></div><div>The Technical Support Representative position is a perfect blend of customer care and tech support. You'll be providing technical support and troubleshooting for our two main categories of users:</div><div>1) Our church/non-profit partners.</div><div>2) The end-users that are giving/donating to our partners.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week; COS only</li><li>Remote; EST states only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range:</strong><ul><li><strong>EST States: $41,850 - $48,360, depending on location.</strong></li><li><strong>COS: $43,650 - $53,350</strong></li></ul></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong><em>The following EST states are approved as remote work locations for this position: FL, GA, IN (EST only), MI, NC, OH, PA, SC, TN (EST only), VA - All other states are not in consideration for this role at this time.</em></strong></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Being a First Responder on the Support Team that provides technical support and troubleshooting for our two main categories of users: 1) Our church/non-profit partners 2) The end-users that are giving/donating to our partners.</li><li>Operating as the primary responder to support inquiries through the established support channels.&nbsp;</li></ul><div>o Ticketing System</div><div>o Live Chat</div><div>o Phone</div><div>o Email</div><ul><li>Delegating inquiries that are to be handled by other members of the Customer Success Division.</li><li>Keeping to strict customer Target Response Times and checking in with Support Leadership on a regular basis to report overall status.</li><li>Assisting with and supporting the customer through every stage of the customer journey from onboarding of the product to their potential exit from the product.</li><li>Organizing, tagging, and tracking common issues to follow trends for escalation.</li><li>Be a key player in platform improvement by keeping Support Leadership informed often.</li><li>Providing accurate, timely reports and forecasts, as needed, for management.</li><li>Contributing daily to customer knowledge-base repositories and support the use of those repositories across the Customer Success Division.</li><li>Providing timely internal support for the Customer Success Department, as it relates to troubleshooting customer issues outside of other department members’ knowledge or assisting with time sensitive customer requests.</li><li>Assisting with a customer’s account cancellation to confirm details around the cancellation.</li><li>While performing the duties of this role, regularly required to stand or sit, reach, bend, and move about the facility. Facility is a normal office environment with variation of temperature and lighting.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>College degree in Communications, or related field is preferred.</li><li>Minimum 1 year of experience in Customer Support or Tech Support role.</li><li>Bi-lingual (English &amp; Spanish) Preferred.</li><li>Experience with CRM software (e.g. Salesforce) is a major plus.</li><li>Expert understanding of customer service processes.</li><li>Self starter with proactive mindset and minimum need for supervision.</li><li>Persistence and determination to deliver results.</li><li>Excellent communication and management abilities.</li><li>Well-organized and strong work ethic.</li><li>Ability to manage multiple, concurrent support relationships.</li><li>Ability to anticipate change and adjust priorities accordingly.</li><li>Understanding of key drivers for local church success.</li><li>Understanding of industry culture, products and services.</li><li>Excellent eye for detail – ability to create accurate and high quality pieces of work.</li><li>Genuine interest in business, especially as it relates to the church and non-profit space.</li><li>A love for problem solving, especially in technical online software issues.</li><li>A passion to serve, help, and assist in whatever capacity possible.</li><li>Experience in direct customer or client-facing roles.</li><li>Interest in implementing feedback and dedicated to the improvement of your skills and work.</li><li>The ability to quickly adapt to new situations and think on your feet.</li><li>A desire to help people and improve the customer experience.</li><li>Must be a TEAM player – this role won’t work well if you don’t work well with others.</li><li>Available to work Sundays.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div><div><br></div>

Technical Support Representative

<div><strong>About The Role</strong></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><em>Ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5-$80k variable = $131.5-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Dallas, TX. All other locations are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 1-3 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><em>Applications will be taken on an ongoing basis.</em></div>

<div><strong>Location: </strong>Redmond, WA or Colorado Springs, CO<br><br><strong>About the Role</strong></div><div>As a Product Marketing Manager at Pushpay you will be responsible for supporting the development and execution of differentiated GTM plans that speak to the needs of our customers, and coordinate how those GTM plans integrate with enablement assets, marketing campaigns, website updates and other customer facing assets. This role sits at the critical intersection between Product, Marketing, Sales and Customer Success, and is accountable for ensuring Pushpay’s product positioning, messaging and storytelling is boldly articulated to both customers and prospects to support growth in competitive positioning, sales, product adoption, and customer retention.</div><div><br>Reporting to the Director of Product Marketing and a key member of the Product Marketing and Creative Production team, this hybrid role is based in the Seattle Area in our Redmond HQ, or our Colorado Spring office, where you’ll collaborate with people from all functions and our marketing leadership team every day, while working to help our customers—churches, parishes, and non-profit customers—achieve their mission.</div><div>&nbsp;</div><div><strong>What we’re looking for in the ideal candidate:</strong></div><div>We are looking for an experienced and dynamic product marketing professional that is a team player, a self-starter with a bias for action and the desire to bring creativity and out-of-the-box thinking to support the Product Marketing Team. The ideal candidate will also have experience with competitive research and developing and maintaining competitive battle cards, as well as experience producing customer-facing enablement assets from templates that require basic design work.</div><div>&nbsp;</div><div><em>Ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $89,402 - $111,724, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Collaborate with other Product Marketing Managers, and the rest of the Marketing Team to leverage differentiated positioning and messaging to convey a powerful story and consistently communicates the value of our products across multiple marketing channels.</li><li>Support the end-to-end GTM strategy, planning, project management and execution of new product and feature launches to ensure the product value is clearly and consistently communicated through customer facing channels, enablement assets, product demos and more.&nbsp;</li><li>Collaborate with campaign managers and the internal creative and production team to support high-impact marketing campaigns, including demand generation activities, in-product communication, social media, email marketing, and content marketing.</li><li>Develop compelling enablement assets in collaboration with internal stakeholders to enable sales, customer success, and marketing partners to convey product value to prospects and deliver continuous value to existing customers.&nbsp;</li><li>Lead ongoing competitive research and analysis to inform marketing positioning and strategy, develop and maintain competitive battle cards increase overall competitive enablement across sales, customer success, product management and marketing.</li><li>Partner with customer success and sales to identify and create effective strategies for targeted competitive campaigns and upsell and cross-sell initiatives.&nbsp;</li><li>Act as the lead Product Marketing Manager in support of other marketing initiatives like large events, product partnerships and integrations, and product adoption campaigns.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>3+ years of experience in product marketing and other marketing functions, preferably in growing and dynamic B2B SaaS companies.</li><li>BA/BS Degree in Marketing, business, or equivalent.</li><li>Highly creative with experience in leveraging templates, creative software, AI and other tools to product high quality customer facing assets.</li><li>Experience with conducting ongoing competitive research and analysis with the ability to synthesize the research into tangible findings and insights for multiple stakeholders.&nbsp; Experience with Klue, or similar competitive enablement software tools, is desired.&nbsp;</li><li>Customer-centric approach with a passion for gaining customer, market and competitive insights and translating them into actionable strategies to support sales and customer success outcomes.</li><li>Experience working collaboratively, and cross-functionally with leadership, product teams, sales and support teams to achieve key outcomes and create the best experience for customers and prospects.</li><li>Strong project management skills with the ability to juggle multiple projects and consistently meet deadlines and objectives.</li><li>Effective communication skills and ability to easily move between multiple audiences and across various teams and stakeholder.</li><li>A self-starter with a bias towards action with exceptional comfort working in an ambiguous and fast-paced environment.</li><li>A passion for our customers and a strong desire to market our products that bring people together by strengthening community, connection, and belonging.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Product Marketing Manager

<div><strong>About the Role</strong></div><div>You are the client’s first impression of Pushpay, representing yourself as a passionate, personable and professional individual who will be able to connect our prospects business needs to our service. In this role, you make outbound calls to potential clients who appear to be strong potential customers based upon our general market focus.</div><div><br><em>Ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>50% employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Flexible working program</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure and seniority</li><li><strong>Pay Range: $24.04 hourly + $20k variable = $70k OTE&nbsp;</strong></li></ul><div><br><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, MD, MI, MO, NC, NY, OH, OK, SC, TN, TX, WA. All other states are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Call Center environment, metric driven role, constant monitoring on performance.</li><li>Make outbound calls, emails and text messages to qualify churches and nonprofits.</li><li>Work with a team of driven individuals in a specialized account based sales environment.</li><li>Must make at least 70 cold outbound calls to potential customers a day.</li><li>Schedule 1-2 in person or zoom appointments per day between prospects and Account Executives.</li><li>Prospecting 5-10 accounts a day and maintaining a healthy pipeline.</li><li>Have meaningful conversations with our prospects to understand the challenges they face engaging their community.</li><li>Delve into prospect needs through value-based discovery and effectively articulate the unique value proposition of Pushpay.</li><li>Use best-in- class software like Salesforce and Outreach.io to build pipeline and manage follow-ups.</li><li>Blueprint accounts and update them with 3 accurate contacts along with phone and email.</li><li>Build revenue pipeline by setting introductory meetings with target influencers and key decision makers.</li><li>Invite church leaders to webinars, events, and other educational experiences.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>A high school graduate (or holder of an equivalent degree).</li><li>1+ years of inside sales experience, but none required.</li><li>Strong computer skills, proficient on; Mac OSX, Google Platforms, Salesforce.</li><li>Excellent communication and great listening skills including the ability to ask thoughtful questions in order to have meaningful conversations with our prospects to understand the challenges they face engaging their community.</li><li>Strong written and verbal communication skills.&nbsp;</li><li>Able to connect business needs to solutions.</li><li>Positivity and resilience with your team and customers.&nbsp;</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Speaking on the phone.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div>

Sales Development Representative

<div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div><br>The Product Marketing Manager at Resi is responsible for developing and executing comprehensive go-to-market strategies for Resi's streaming video platform, hardware solutions, and related products. This role will work closely with the Director of Marketing to shape product narratives, drive product adoption, and enable sales success through compelling positioning and messaging. The ideal candidate will combine strong product marketing expertise with the ability to work cross-functionally to drive successful product launches and support Resi’s growth and retention goals.&nbsp;</div><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $89,402 - $103,309</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Develop and execute comprehensive Go-To-Market strategies for new products, features, and solutions, ensuring alignment with company objectives and opportunities within the House of Worship and church live streaming and video on demand market</li><li>Own product positioning and messaging, creating compelling narratives that resonate with our target audience of churches, parishes, and mission-based organizations while differentiating Resi's solutions in the marketplace. Ensure Resi stories are powerfully and consistently communicated across all channels, including our website, sales teams, partners, and collateral</li><li>Lead competitive intelligence efforts, maintaining deep knowledge of market trends, competitor offerings, and customer needs to inform product strategy and positioning decisions</li><li>Collaborate with Product Management to influence product roadmaps, ensuring market requirements and customer feedback are effectively incorporated into product development</li><li>Partner with Go-To-Market teams including Sales, Customer Success, GTM Operations and Enablement to develop effective enablement materials, including pitch decks, battle cards, case studies, and product collateral that drive customer acquisition and retention</li><li>Work with the broader marketing team to plan and execute campaigns and product marketing assets, such as written, visual, and video content for online and offline audiences</li><li>Analyze product marketing performance metrics and customer feedback to optimize go-to-market strategies and improve product adoption rates</li></ul><div><br><strong>What You’ll Bring:</strong></div><ul><li>Strong strategic thinking and analytical capabilities with demonstrated ability to translate product features into compelling customer benefits</li><li>Excellent written and verbal communication skills with the ability to craft clear, persuasive messaging for different audiences</li><li>A customer-centric view with a passion for gaining customer insights and translating insights into strategies&nbsp;</li><li>Experience with pricing and packaging strategies in a B2B technology environment</li><li>Strong project management skills with ability to coordinate cross-functional initiatives</li><li>Data-driven approach to decision making with experience in analyzing market trends and campaign performance</li><li>Ability to build strong relationships with stakeholders across Product, Sales, Customer Success, and Marketing teams</li><li>Ability to work in the office on a hybrid schedule: 3 days/week from office location in Allen, TX</li></ul><div><br><strong>Required Experience:&nbsp;</strong></div><ul><li>Bachelor's degree in Marketing, Business, or related field</li><li>4+ years of product marketing experience, preferably in B2B SaaS or technology products</li><li>Proven track record of successful product launches and go-to-market campaigns</li><li>Experience with marketing automation and CRM tools such as Salesforce, Marketo, or similar platforms</li><li>Experience with video streaming technology, church technology, or faith-based organizations is highly desired</li><li>Experience working with cross-functional teams in a fast-paced environment</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><br><em>If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com</em></div><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Product Marketing Manager, Resi

<div><strong>Location: Hybrid (3 days in office per week) in Allen, TX only</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>To help us continue to grow our offerings, we are looking for a Manager within our Engineering department. In this role, you will deliver business value by leading teams focused on designing and developing high-quality software in a highly collaborative environment. This role reports to the Engineering Director or Head of Engineering.</div><div><strong>Supervisory Responsibilities:&nbsp;</strong></div><ul><li>Direct management of a team or teams</li><li>Hiring and retaining great people</li><li>Performance monitoring, management, professional development and coaching</li></ul><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $145,152 - $154,829</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Understand, exhibit and promote the company's core values and foster a culture of collaboration, innovation, and continuous improvement.</li><li>Ensuring teams are adequately resourced.</li><li>Advocate for the tools, processes and resource needs to enable teams ongoing success.</li><li>Contribute to weekly, monthly, quarterly reports for areas of responsibility.</li><li>Be involved in developing software and tooling (code, algorithms, designs, processes and practices).</li><li>Be involved in long term product and technology strategy (ideation, reviewing and refinement) which includes developing forward looking design and strategy which may constitute intellectual property that belongs to Resi/Pushpay.</li><li>Participate in leadership on-call rotation.</li><li>Help to forecast the platform hosting budget and measure the actual spend.</li><li>Guide the overall direction and evolution of our production, integration and deployment infrastructure and monitoring systems.</li><li>Ensure that the Resi production, integration, and development infrastructure meet the necessary high standards that can be reasonably expected in respect to availability and scalability.</li><li>Help translate business vision and strategy into a people and process strategy for areas managed.</li><li>Identifying, mitigating, eliminating roadblocks and bottlenecks in process and practices.</li><li>Align quality metrics with reliability goals.</li><li>Helps QA understand failure patterns and improve test cases.</li><li>Overseeing design, delivery, execution of work aligned with the needs of the business.</li><li>Oversee the security, scalability, and performance of distributed cloud environments.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Experience leading DevOps, Site Reliability Engineering, QA or similar team.</li><li>In depth knowledge and experience of cloud technology, software development, distributed systems, delivering software in a SaaS environment.</li><li>Ability to prioritize automation to improve reliability, reduce manual effort, and increase consistency.</li><li>The ability to both lead by example and develop in others the skills required to perform the tasks required.</li><li>Can communicate effectively at all levels of the business in order to represent the needs of the business and the teams which you lead.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly to stakeholders at all levels.&nbsp;</li><li>Problem solver that possesses excellent judgment skills.</li><li>Self-motivated with the ability to work independently.</li><li>Outstanding organizational skills.</li><li>High proficiency in cloud platforms (GCP, AWS) and tools such as Kubernetes, Docker, and serverless technologies.</li><li>Advanced proficiency in programming and scripting languages, such as Groovy, Python, Go, Java, Bash, or&nbsp; Shell.</li><li>In-depth knowledge of CI/CD practices and tools (e.g., Jenkins, GitHub Actions, GitLab CI) for automating testing, builds, and deployments.</li><li>Expertise in Infrastructure as Code (IaC) tools like Terraform, Helm, and Kustomize, with the ability to design and manage distributed infrastructure.</li><li>Experience optimizing and managing cloud-based CDNs (Cloudflare, Fastly) and handling complex global-scale deployments.</li><li>Expertise in database management (SQL, NoSQL) and cloud-native services (CloudSQL, Cassandra, Clickhouse, etc.).</li><li>A deep understanding of security best practices.</li></ul><div><strong>Qualifications and Experience:</strong></div><ul><li>Bachelor of Science (BS) in Computer Science or a related technical field</li><li>10+ years of experience in software engineering, DevOps, or SRE roles, with a focus on cloud infrastructure.</li><li>7+ years of hands-on experience in building and maintaining large-scale, distributed cloud systems (GCP, AWS, Azure).</li><li>&nbsp;3+ years of experience managing software engineering teams.</li><li>Certifications in GCP, AWS, Kubernetes, Terraform, or similar cloud technologies.</li><li>Strong knowledge in Kubernetes, Docker, and cloud-native architecture.</li><li>Extensive experience with Infrastructure as Code (IaC) tools like Terraform and Helm.</li><li>A track record of managing and supporting CI/CD pipelines and deploying distributed applications.</li><li>Strong experience with database management (SQL/NoSQL), monitoring tools, and incident management frameworks.</li><li>Experience with managed Kubernetes services (e.g., GKE, EKS) and advanced cloud-native services (e.g., serverless, cloud functions).</li><li>Knowledge of compliance, security standards, and secure infrastructure management.</li><li>Hands-on experience with New Relic, Jenkins, OpsGenie, Prometheus, or similar observability and alerting tools.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><br><br><div><strong>About </strong><strong>Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><br></div>

Technical Manager of Engineering (DevOps/QA), Resi

<div><strong>About the Role</strong></div><div><br><strong>You'll be delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.&nbsp;</strong></div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $129,600 - $149,760</strong></li></ul><div><br><strong>What You’ll Do</strong></div><ul><li>Review and debug code, systems and infrastructure</li><li>Perform validation and verification testing</li><li>Understand and exhibit the company's core values</li><li>Communicating progress, blockers and risks</li><li>Develop tools and automation by producing clean, efficient code</li><li>Maintain systems via a mix of manual and automated techniques</li><li>Participate in on-call support of the Pushpay products, if on the on-call roster</li><li>Review system generated events and alerts and industry sources for operational issues and security concerns</li><li>Produce value to the business by regularly shipping robust, high quality features into the production environment</li><li>Identify problems and risks in your own work, and that of others. You can suggest improvements to design and approach</li><li>Actively improve the operability of systems and operational awareness of our teams</li><li>Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)</li><li>Identify, prioritize and execute tasks in the software development life cycle</li><li>Take the initiative to identify and/or fix issues before being assigned them</li><li>Recruitment of new Engineers (sales pitch, technical screens)</li><li>Contribute to SRE, Operability, Architecture Reviews with other engineering teams</li><li>Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)</li><li>A core contributor to a Pushpay guild</li><li>Develop high-quality system design and architecture</li><li>Break down larger pieces of work into small, well-scoped pieces for other team members</li><li>End-to-end responsibility on features of increasing complexity</li><li>Make sure that more junior or new engineers unfamiliar with the tech or processes we have not only understand what they are doing, but also why they are doing it</li><li>Subject matter expert in one or more features of the Pushpay infrastructure stack</li><li>Input into technical strategy and direction of the products, systems and infrastructure they work on</li><li>Work closely with engineering managers and product managers in planning, scoping and resourcing feature work</li><li>Evangelizes and demonstrates good practices, both in and outside the team</li><li>Ensures technical activities undertaken by their team follow Pushpay engineering practices and are adequately socialized amongst the wider engineering team</li><li>Ensures that architecture and design of outputs delivered by the team are aligned with technical and product strategy</li><li>Communicates status and risk updates to stakeholders (including Delivery Manager, Engineering Manager and Product Manager) in regular and timely manner</li><li>Translating between basic business requirements and technical requirements</li><li>You are expected to work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and providing input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay</li><li>Be developing software and tooling (code, algorithms, designs, processes and practices) that is then incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>7+ years of relevant SRE, System, or Software engineer experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products</li><li>Familiar with AWS services</li><li>Strong passion for developing new software and systems that are scalable and secure.</li><li>Fastidious in your pursuit of reliable systems</li><li>Keep an eye on industry trends and technology and bring new ideas to the table</li><li>Practical commercial knowledge of and high proficiency with some variety of bug tracking system - e.g. Jira</li><li>Continuous Integration / Continuous Deployment practices and tooling</li><li>Capable of architecting and building complex solutions in software</li><li>Excellent communication skills, both written and verbal</li><li>Self-manage your tasks, time and the expectations you have set</li><li>Generous with your time and knowledge, sharing and collaborating with others</li><li>Discusses work in both technical and business-impact term</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Senior Site Reliability Engineer 2

<div><strong>Location: Hybrid (3 days in office per week) in Allen, TX only</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>To help us continue to grow our offerings, We are looking for an Engineer 2. In this role, you will deliver business value by designing and developing high-quality software in a highly collaborative environment.&nbsp; This role reports to the Engineering Manager or Engineering Director.</div><div><br><strong>Supervisory Responsibilities:&nbsp;</strong></div><ul><li>None</li></ul><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $90,000 - $120,000, depending on location.</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Contribute to the design, development, testing, maintenance, and improvement of scalable software systems with a focus on high-volume, low-latency projects.</li><li>Apply standard techniques and limited judgment to solve complex problems, with increased autonomy and responsibility.</li><li>Perform advanced debugging, write automated testing scripts, and identify opportunities for refactoring code.</li><li>Collaborate across teams, coordinating development efforts and sharing knowledge with peers to ensure project success.</li><li>Continuously improve code quality by writing efficient, high-quality, and testable Javascript/Typescript code using frameworks such as React, Jest and Playwright.</li><li>Analyze technical requirements and contribute to solutions that drive performance, scalability, and efficiency.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Strong programming skills with experience in Javascript languages and frameworks.</li><li>Proficiency in debugging, writing automated tests, and solving technical challenges independently or with minimal supervision.</li><li>A collaborative mindset with excellent communication skills, both written and verbal, and the ability to work effectively across teams.</li><li>Initiative in learning new technologies, developing expertise in your area of focus, and contributing to continuous improvement in processes and code quality.</li><li>Accountability for your work, with a focus on meeting performance metrics such as GitHub contributions, velocity, and DORA benchmarks for software reliability and efficiency.</li></ul><h3><strong>Minimum Qualifications and Experience:</strong></h3><ul><li>Bachelor of Science (BS) in Computer Science or a related technical field.</li><li>2-4 years of experience in software development, specifically in Javascript/Typescript environments.</li><li>Experience with Node.js and web application development skills using React, Vue or Svelte.</li><li>Experience testing code with Jest and Playwright</li><li>Familiarity with the application deployment lifecycle using automated pipelines (CI/CD).</li><li>Some Edge Worker experience such as Cloudflare Workers or AWS Lambdas.</li><li>Comfort with using IDEs like VS Code or WebStorm and experience with debugging.</li><li>Experience with software version control, preferably using Git and GitHub.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Full Stack Javascript Engineer, Resi

<div><strong>About the Role</strong></div><div>You are the client’s first impression of Pushpay, representing yourself as a passionate, personable and professional individual who will be able to connect our clients to our service. In this role, you make outbound calls to potential clients who have expressed interest in learning more about Pushpay or appear to be strong potential customers based upon our general market focus.&nbsp;</div><div><br>Ranked number <strong>14</strong> by Seattle Business Magazine in the ‘<strong>Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2023; and named as one of BuiltIn ‘<strong>Best Places to Work</strong>’ in both Seattle and Dallas for 2024.</div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $50k base + $20k variable = $70K OTE&nbsp;</strong></li></ul><div><br><strong>The following locations are approved as remote work for this position: San Diego, CA; Tampa and Orlando, FL, Atlanta, GA. All other locations are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Call Center environment, metric driven role, constant monitoring on performance.</li><li>Make outbound calls, emails and text messages to qualify churches and nonprofits for the Pushpay platform of tools.</li><li>Must make at least 70 cold outbound calls to potential customers a day.</li><li>Schedule 1-2 appointments per day between prospects and Account Executives.</li><li>Prospecting 5-10 accounts a day and maintaining a healthy pipeline.</li><li>Have meaningful conversations with our prospects to understand the challenges they face engaging their community.</li><li>Delve into prospect needs through value-based discovery and effectively articulate the unique value proposition of Pushpay.</li><li>Use best-in-class software like Salesforce and Outreach.io to build pipeline and manage follow-ups.</li><li>Blueprint accounts and update them with 3 accurate contacts along with phone and email.</li><li>Build revenue pipeline by setting introductory meetings with target influencers and key decision makers.</li><li>Invite church leaders to webinars, events, and other educational experiences.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>1+ years of inside sales experience, but none required.</li><li>A high school graduate (or holder of an equivalent degree).</li><li>Excellent communication and great listening skills including the ability to ask thoughtful questions in order to have meaningful conversations with our prospects to understand the challenges they face engaging their community.</li><li>Able to connect business needs to solutions.&nbsp;</li><li>Positivity and resilience with your team and customers.</li><li>Strong communication skills - written and verbal.</li><li>Strong computer skills, proficient on; Mac OSX, Google Platforms, Salesforce.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Sales Development Representative, Mid Market

<div><strong>Senior Product Manager I</strong></div><div><strong>Hybrid (3 days in office per week) in Allen, TX only</strong></div><div><br><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>&nbsp;</div><div>This role is responsible for developing the product roadmap for their charter and providing inputs into the product strategy for one or more product charters. The position involves understanding customer challenges and goals, developing the product direction in alignment with the vision of the product portfolio set out by the group product manager and company business goals determined by the Board, ELT and Senior Leadership Team (SLT).</div><div>&nbsp;</div><div>The Senior Product Manager I works with the Product Marketing team to analyze the market and competitive conditions subsequently laying out a product vision that differentiates their product from other products’ in the market. The Senior Product Manager I is tasked with the delivery of unique value based products based on the consumer demands.</div><div>&nbsp;</div><div>This role undertakes numerous activities from tactical to strategic roles and works to bring together and align cross functional teams to deliver value to customers through refining, enhancing or building new product functionality.&nbsp;</div><div>&nbsp;</div><div><strong>Supervisory Responsibilities:</strong></div><div><em>None.</em></div><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $108,000 - $120,000, depending on location.</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Ensure that their product solves real customer problems that also add value to the business by supporting business objectives. They have a strong understating of the customer experience, challenges and goals in order to identify opportunities within the product, generate new ideas that grow the business’s market share and drive growth&nbsp;</li><li>Conduct customer research through interviews, contextual enquiry, review of customer and prospect calls and surveys. Work with the UX research team on conducting user testing sessions to solicit feedback on the product and actively participates in customer business reviews &amp; prospect conversations&nbsp;</li><li>Analyze data from the product, support desk and the sales and customer databases and evaluate the data and customer research findings to identify product opportunities, customer challenges, user experience issues, determine the rate of feature adoption and usage and overall success of their features. Senior PM 1 is responsible for using data to identify changes in user behaviors and make recommendations to the GPM/PPM on approaches to responding to those changes</li><li>Develop packaging and product positioning strategies. Following up and ensuring the translation of product strategies into tangible results. A Senior Product Manager prioritizes product strategies primarily based on their consumer impact. They also ensure that these promotional measures are consistent with the already established product line strategies and that the message of the product is properly conveyed. A Senior Product Manager works as a product evangelist and works towards product understanding and awareness throughout the business&nbsp;</li><li>Support product launches for their product charter with a well thought through value proposition and adoption strategy. Often the Product Manager 2 will support other product charters during launch. This is achieved through partnering with the Product Marketing team and GTM team and is largely unaided by the GPM/PPM&nbsp;</li><li>They are working to improve collaboration processes and often initiating and leading retrospectives, design, implementation and socialization of improvements&nbsp;</li><li>Conduct product evaluation and support Product Marketing with formulating promotional campaigns. The Senior Product Manager also ensures that these promotional measures are consistent with the already established product line strategies and that the message of the product is properly conveyed&nbsp;</li><li>Understand and live the core values of the company and contribute to the highly collaborative and positive work environment&nbsp;</li><li>Support the GPM with the recruitment of new team members, coaching and mentoring of more junior team members&nbsp;</li><li>Be involved with customers, users, Software Engineers, Design and QA Personnel and other parts of the business to create requirements and proposed solutions and provide input into these processes (which may include, but are not limited to, ideation, algorithms, processes and feature design) <strong>which may produce intellectual property that belongs to Pushpay&nbsp;</strong></li><li>Conduct research, analyze product and user trends, derive insights and create product requirements (which may include, but are not limited to, processes, designs, and automation in the form of code, documentation or scripts) that is then incorporated into Pushpay products, or the process of building products. <strong>This work may produce intellectual property that belongs to Pushpay</strong></li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Strategic thinking and planning and innately often thinking about problems and impacts beyond their portfolio</li><li>Strong communications skills, developing their ability to communicate upwards and out to align the business on the product and product outcomes. They are beginning to be able to represent the GPM or the Principal PM cross departmental meetings</li></ul><div><br><strong>Education and Experience:</strong></div><ul><li>Generally a minimum work experience of 7+ years in product management (preferably in a software development, SaaS or App product). Other relevant work experience will be considered.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>This job operates in a professional office environment. Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds and bending or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Senior Product Manager I - Hybrid

<div><strong>About this Role</strong></div><div>The primary responsibility of the IT Support Analyst is to provide technical support to end-users of Pushpay, assisting them with hardware and software issues and resolving technical problems in a timely and efficient manner. This role will be a vital resource in maintaining user productivity, troubleshooting system errors, and contributing to a positive technology-driven work environment. The IT Support Analyst will play a crucial role in ensuring the smooth functioning of our organization's IT operations and serving the core IT needs of our associates.&nbsp;</div><div>Ranked number <strong>14</strong> by Seattle Business Magazine in the ‘<strong>Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2023; and named as one of BuiltIn ‘<strong>Best Places to Work</strong>’ in both Seattle and Dallas for 2024.</div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li>Compensation Range: $51,171 - $64,200, depending on location</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li><strong>End-User Support</strong>: Provide first-level technical support to end-users across the organization, both remotely and in-person. Address and resolve IT-related issues, including hardware, software, and network problems, ensuring minimal disruption to daily operations.</li><li><strong>Incident Management</strong>: Monitor and manage the IT ticketing system, prioritize and escalate support requests as required, and maintain detailed records of incident resolutions. Strive to meet defined service level agreements (SLAs) for response and resolution times.</li><li><strong>Software Installation and Configuration</strong>: Assist in the installation, setup, and configuration of software applications on user devices, ensuring compatibility and proper functionality.</li><li><strong>Hardware Deployment</strong>: Assist with the procurement, setup, and deployment of desktops, laptops, and mobile devices. Ensure proper installation and configuration to meet business needs. Conduct routine maintenance on computer systems, peripherals, and other IT equipment to optimize performance and extend their lifespan.</li><li><strong>System Administration</strong>: Assist in managing and maintaining various IT systems and SaaS tools, including user account management, access controls, and system configurations.&nbsp;</li><li><strong>Network Support</strong>: Assist with basic network troubleshooting, including connectivity issues, IP configurations, and assisting users with wireless access.</li><li><strong>Documentation</strong>: Create and update technical documentation, standard operating procedures (SOPs), and knowledge base articles to facilitate knowledge sharing and support continuous improvement.&nbsp;</li><li><strong>Employee Onboarding/Departures</strong>: Provide an amazing experience for onboarding new associates, as well as departing ones. Provision equipment, conduct orientation sessions and ensure new associates are supported during onboarding. Support exiting employees with returning of equipment and closing out of accounts.</li><li><strong>Security Compliance</strong>: Collaborate with the IT SaaS Ops team to ensure adherence to company security policies and assist in implementing security measures to protect sensitive data.</li><li><strong>IT Asset Management</strong>: Track and manage IT assets, including inventory, procurement, and disposal, ensuring compliance with company policies and industry standards.</li><li><strong>Collaborative Team Player</strong>: Work closely with other IT team members, sharing knowledge and best practices to enhance the overall effectiveness of the IT department.</li></ul><div><br><strong>What You Bring</strong></div><div><em>Skills</em></div><ul><li>Solid understanding of desktop operating systems (e.g. macOS and Windows)</li><li>Strong understanding of common software applications (e.g., Google Workspace, Slack, Microsoft Office, web browsers)</li><li>Basic knowledge of SaaS tooling and management</li><li>Basic understanding of network infrastructure concepts and how to troubleshoot issues (eg. TCP/IP, DNS, DHCP, Ethernet, Wi-Fi)</li><li>Basic understanding of equipment life-cycle management</li><li>Familiarity with hardware components, troubleshooting techniques, and printer support.</li><li>Basic understanding of deployment concepts and mobile device management</li><li>Strong problem-solving skills with a customer-focused approach</li><li>Able to resolve issues remotely and without direct access to customer hardware</li><li>Excellent communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner.</li><li>Detail-oriented and organized, with the ability to manage multiple tasks and priorities effectively.</li><li>Self starter with a strong work ethic and the ability to work with minimal supervision and alone when necessary</li><li>A team player with a positive attitude and the willingness to learn and grow within the role.</li></ul><div><br><em>Minimum Experience</em></div><ul><li>1-3 years of hands-on experience working in an end-user desktop support role or computer operations environment</li></ul><div><br><em>Preferred Experience</em></div><ul><li>2+ years experience using Google Admin Console or MS Active Directory</li><li>1+ years experience using JAMF or other MDM solution</li><li>1+ years experience using Okta or other SSO solution</li><li>1+ years experience imaging, deploying, and recycling hardware</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br></div><div><strong>About Pushpay&nbsp;</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

IT Support Analyst

<div><strong>Description:</strong></div><div>As an intern you can expect to be challenged with meaningful projects and tasks alongside professionals and subject matter experts in the field of Software Engineering Development. All interns are assigned a dedicated mentor who will be responsible for their development and acclimation.&nbsp;</div><div><br><strong>Salary: $25 - $35 per hour based on experience</strong></div><div><strong>Must be authorized to work in the US</strong></div><div><strong>Location: Allen, TX (in office)</strong></div><div><strong>Dates of the summer internship program are June 3, 2024 - August 9, 2024</strong></div><div><br></div><div><strong>Our goal:</strong></div><ul><li>Introduce you to what we do at Resi</li><li>Assign you projects that can be worked on either independently or as a team&nbsp;</li><li>Supply you with work experience in a business environment</li><li>Provide functional development that is relevant to your field of study</li><li>Give you an opportunity to gain insight if a career in this industry is the right choice for you</li><li>Allow you to build your network of professional references</li><li>Have fun while learning</li></ul><div>&nbsp;</div><div><strong>Essential Responsibilities</strong></div><ul><li>Design, develop, test, deploy, maintain and improve software as instructed</li><li>Collaborate/Scrum with a team of developers</li><li>Effectively manage individual project priorities and deadlines</li><li>Present completed work at Sprint demo meetings</li></ul><div>&nbsp;</div><div><strong>Basic requirements:</strong></div><ul><li>Self-starter</li><li>Inquisitive with a desire to learn</li><li>Critical thinker and ability to problem-solve</li><li>Able to prioritize tasks</li><li>Possess a positive attitude</li><li>Currently enrolled in a college or university working toward a bachelors or masters in an engineering related field.</li><li>Must be able to work 40 hours per week</li></ul><div><br><strong>Technical skills:</strong></div><ul><li>Experience in one of these languages; Java, JavaScript, Groovy, Python, Typescript</li><li>Knowledge of Spring, Jersey, Docker, SQL, REST APIs, React, testNG, Kubernetes, GCP, AWS, GKE, EKS, and version control</li><li>Familiar with tools such as; IntelliJ, Gradle, Eclipse, Terraform, and Jenkins</li><li>Working knowledge of Linux, preferably RedHat or CentOS and Bash</li><li>Plus if you have familiarity with DASH/HLS streaming, video codecs, ffmpeg and gStreamer</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands</strong></div><div><em>This job operates in a professional office environment. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role that primarily involves sitting or standing. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Software Intern, Resi

<div><strong>About the Role</strong></div><div>At Pushpay, we bring people together with industry-leading software that provides everything our customers need to manage, donate, engage, and ensure the success of their mission.&nbsp; As an Art Director (senior manager level), you will play a key role in delivering on that mission, putting our customers at the center of all your efforts. The ideal candidate is a creative storyteller who’s passionate, dedicated, and forward thinking. The Art Director will work under the guidance of the Creative Director to ensure concepts are on strategy and creative execution meets quality and brand standards. The ideal candidate has a solid background in graphic design, animation and video production. The Art Director must be an experienced leader with the ability to maximize the talent of in-house designers, video production crew and animators. This includes recruiting, managing, developing, and retaining talent. You will be a coach, an instructor, and a critic all at once. You’ll need to be fluent in all facets of the creative process, have knowledge of industry best practices, and be willing to take risks. You’ll be a working manager, providing art direction as well as handling video and design projects on your own. Leveraging your storytelling acumen, you will develop strategies and tactics to fulfill Pushpay’s video production, video editing, various graphic design and motion graphics content marketing needs for use across all customer touch points including events, website, social, mobile, and developing platforms along with non-owned channels, delivering engaging and performant content that drives the business.</div><div><br>To support these efforts, this role is accountable for establishing long-term goals and objectives, leading projects, the evaluation and continuous improvement of workflow processes, training, and development of the team and providing art direction and resources.</div><div><br>Ranked number <strong>14</strong> by Seattle Business Magazine in the "<strong>Washington’s 100 Best Companies to Work For"</strong> list in the large companies category; and named as one of BuiltIn Seattle’s "<strong>Best Places to Work."</strong></div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Flexible working program (3 days in office; 2 days at home)</li><li>12 paid company holidays</li><li>20 days PTO to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li>Compensation Range: $107,306 - $123,998</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Understand our market, personas, value proposition and goals, and conceptualize new video and design content to support those goals, working with the Content team, Product Marketing Managers team, and the Segment Marketing Managers.&nbsp;</li><li>Leverage our brand guidelines to provide creative leadership and art direction with respect to the look and style of the produced content for supporting teams.</li><li>Oversee the leadership and execution of design campaigns and video assets.</li><li>Manage the day to day operation of designers, video staff, and contractors.</li><li>Drive projects from concept through completion including pre-production planning, on-site production activities, and post production editing.</li><li>Manage a budget.</li><li>Manage stakeholder requests for video and digital content support.</li><li>Analyze performance of individual videos and channels to help determine direction.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>5-7 years of relevant experience and/or equivalent combination of education and experience.</li><li>1-2 years of experience supervising, inspiring, and training employees.</li><li>Bachelor's Degree or Equivalent with a focus in Marketing, Communications or related studies.</li><li>Strong visual storytelling skills.</li><li>Attention to detail and superior commitment to quality.</li><li>A strong understanding of brand development and multichannel marketing concepts</li><li>Deep knowledge of branding, tone and voice, layouts, graphic fundamentals and design, typography, animation, motion graphics, web/UX design, digital media, print production, video production (shoots), and video editing.</li><li>Ability to lead projects from concept to completion, doing the best work you can within the time and resourcing constraints.</li><li>Strong problem solving and conflict resolution skills.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Demonstrated experience with the Adobe suite including Indesign, Photoshop and Illustrator.</li><li>Demonstrated skill with video editing software platforms, specifically proficiency with Adobe Creative Suite, and Cinema 4D.</li><li>Extensive knowledge of video production and equipment.</li><li>Knowledge of video analytics.</li><li>Experience using video hosting channels, particularly Vidyard and Wistia—livestreaming knowledge is a plus.</li><li>Experience with consumer and B2B marketing a plus.</li><li>A collaborative mindset and ability to work with varying and changing needs.</li><li>Ability to manage numerous projects simultaneously and meet deadlines.</li><li>Ability to operate and carry camera equipment (up to 25lbs).</li><li>Portfolio of projects you have overseen and worked on.</li><li>Experience with Digital Asset Management tools like Brandfolder is a plus.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Art Director

<div><strong>About the Role</strong></div><div>The Account Executive Catholic Market 1 possesses an entrepreneurial spirit and loves helping to form new sales and marketing strategies to help grow the Catholic church with world-class technology. You will work closely with the parish sector of the Catholic Church, interacting and building relationships with the executive level leaders of the parishes. You will also often work closely with the Account Executives that represent the Parishes with that Diocese.</div><div>Ranked number <strong>14</strong> by Seattle Business Magazine in the "<strong>Washington’s 100 Best Companies to Work For"</strong> list in the large companies category; and named as one of BuiltIn Seattle’s "<strong>Best Places to Work"</strong></div><div><br><strong>Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Flexible / remote working program</li><li>12 paid company holidays</li><li>15/20/25 days PTO, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Salary Range: $65k - $85k, OTE Variable: $65k - $85k = Total OTE Range: $130k - $170k, </strong>depending on location</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following states are approved as remote work locations for this position: MD, NC, OH, PA, TN. All other states are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Identify and develop a pipeline of prospective parish customers with an average weekly attendance of 500 people and below through research, cold-calling, internet and professional networking.&nbsp;</li><li>You own the sales process, which may include a geographical or national sales focus.</li><li>Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing, Implementation and other partner affiliates to execute company initiatives.&nbsp;</li><li>You will be required to work within a budget for travel and entertainment (dinners, activities, etc.). Track record of over-achieving against sales quota.</li><li>You will regularly be required to search out and start new endeavors, bringing structure where there is ambiguity.&nbsp;</li><li>You will be expected to have the ability to connect with all types of people.&nbsp; Executive-level leaders to new hires.</li><li>Manage the entire sales process from prospect to close. This includes product demonstration, negotiating and closing contracts.&nbsp;</li><li>You are expected to achieve and maintain a high level of activity and prospect daily and experience making 50+ calls per day and send 50+ follow up emails.</li><li>You will be held accountable to closing new business while cultivating relationships to be used to expand into additional accounts.&nbsp;</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. &nbsp;</li><li>Ability to travel to prospects as needed with up to 60% of your time spent traveling.&nbsp;</li><li>Speaking on the phone and in person.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>2+ years of technology sales experience or church growth experience.&nbsp;</li><li>Deep understanding of the Catholic church and how they make purchase decisions. &nbsp;</li><li>More than 1 year of working with and closing business with parish leaders.</li><li>Strong business &amp; financial acumen.</li><li>Strong executive engagement skills.</li><li>An in depth understanding of the Catholic market.</li><li>Results driven.</li><li>Strong interpersonal communication skills.</li><li>Sense of urgency and a bias towards action.</li><li>Communicate effectively on Pushpay mission.</li><li>Ability to prioritize.</li><li>Positive attitude.</li><li>Telephone skills.</li><li>Ability to adapt to a fast paced environment.&nbsp;</li><li>High level of emotional intelligence.</li><li>Strong time management skills.</li><li>Open to feedback and personal development.</li><li>Practice customer first strategy.&nbsp;</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Account Executive - Catholic Market

<div>We are looking for a collaborative, inclusive and experienced Tech Lead who has a passion for developing and supporting world class products within a cross functional team, using state of the art AWS technologies.<br><br></div><div>The Tech Lead collaborates with the engineering leadership and product teams to create a technical vision, then works with their team to turn that vision into a reality. They are involved in all aspects of a feature, from initial solution design, to development, then deployment, and finally monitoring in production. The role is hands-on, assisting with feature leads, ensuring quality and timeliness of feature delivery, and coaching team members on their technical skills.<br><br></div><div><strong>We are looking for:</strong></div><ul><li>2+ years of team leading experience</li><li>Ability and interest to coach and mentor team members from a technical aspect</li><li>Practical and hands-on commercial experience in React/React Native, NodeJS, GraphQL, SQL, NoSQL, Microservices, AWS</li><li>A problem-solving mindset</li><li>Willingness to share knowledge, eagerness to learn and grow in a fast-paced environment</li></ul><div><br><strong>What you will be doing:</strong></div><ul><li>Technical mentoring, coaching, career development of team members</li><li>Team building and maintaining team health within your team</li><li>Supports the Engineering Manager, and Product Manager in establishing and maintaining a roadmap</li><li>Being a champion for delivering quality work; this includes working collaboratively with Product Manager, UX team, and Engineering Manager to break up complex work, schedule in critical engineering initiatives and resolving tech debt in a timely fashion</li><li>Leading the overall planning and execution of complex deliverables of your team.</li><li>Working collaboratively with other tech leads to achieve successful outcomes for the whole product &amp; engineering department</li><li>Communicates status and risk updates to stakeholders in regular and timely manner</li><li>Development of software and tooling (features, CI/CD pipeline, internal tools, etc)</li></ul><div><br><strong>About Us</strong></div><div>Pushpay is a high growth New Zealand founded SaaS company - we are leaders in our industry and are honoured to have processed over US$15 billion in charitable giving. We work hard to help our customers drive social good in communities around the world through our SaaS products. Over the last few years Pushpay has grown substantially, including exciting acquisitions. We are a proud Kiwi company and our engineering and product teams are based in Auckland and the United States.&nbsp;</div><div><br><strong>Benefits</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li><strong>Training:</strong> $3,000 annual training/conference allowance for your personal development</li><li><strong>Family Oriented:</strong> As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary &amp; secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays.&nbsp;</li><li><strong>Hybrid Work Model:</strong> We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week</li><li><strong>Sick Leave: </strong>You'll automatically get 10 days sick leave per year upon starting (no 6 month wait period!)</li><li>Advanced gear</li><li>Healthy food &amp; drink options</li><li>Free annual flu shots</li><li>Fun on and offsite social events and Friday in-office happy hour</li></ul><div><br>If you are looking to step out of your comfort zone, build products using microservices, SPA, Backend for Front end APIs, GQL, AWS technologies, and challenge yourself to become better, we would love to hear from you!</div><div><br><strong><em>Please note: </em></strong><em>To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.</em></div><div><br><em>We highly encourage you to check your </em><strong><em>spam/junk folder</em></strong><em> regularly for communication from Pushpay, as our messages may be redirected there by your email server</em></div>

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