Come and See Foundation is hiring a
Director of Data & Business Intelligence

📍 Colorado Springs, CO

👤 Role Type: Full-time

💡 Desired Skills:

Business IntelligencePower BITableauDatabase ManagementSQLData ScienceComputer ScienceNonprofit

Position Overview

The Director of Data & Business Intelligence leads our data infrastructure and analytics strategy to support strategic decision-making across Come and See Foundation. This role transforms complex data into actionable insights that advance our mission of sharing the story of Jesus globally. Reporting to the Chief Operating Officer, the Director serves as a trusted advisor and strategic partner, combining technical expertise with deep spiritual and emotional maturity to build a data-driven culture that serves our global operations.

The ideal candidate brings proven experience managing organizational data, demonstrated analytical excellence, and strong multitasking abilities with a servant-hearted approach to leadership. This role maintains and monitors databases, ensures data quality and security, develops data-driven recommendations for key business and ministry decisions, and performs market analysis to inform product preferences, market penetration strategies, and program effectiveness. The Director will leverage data to maximize operational efficiency, manage risk, and position the organization for greater kingdom impact.

Key Responsibilities

Data Policy and Compliance

Develop and maintain data compliance policies in alignment with relevant regulations (GDPR, CCPA), working closely with legal and internal teams to ensure the organization's data practices adhere to applicable laws
Ensure regulatory compliance monitoring and evolving regulations through data privacy and protection initiatives, staying current on necessary changes in data handling processes and conducting thorough privacy impact assessments
Implement and enforce data security controls preventing unauthorized access while maintaining data integrity, establishing access control mechanisms and collaborating with IT and internal teams to define protocols and permissions
Oversee data breach response protocols, leading incident investigation and recovery efforts, ensuring timely measures to mitigate impact and required notifications to affected individuals and relevant authorities
Collaborate with teams responsible for data quality and integrity management, ensuring compliance requirements are integrated into data classification, retention, and disposal processes
Provide ongoing training on data best practices and compliance requirements through awareness campaigns and guidelines that foster a culture of data compliance throughout the organization
Conduct privacy impact assessments for new projects and programs, taking a proactive approach to identify and address potential risks early with appropriate measures implemented to maintain compliance
Liaise with external auditors and regulatory bodies, facilitating compliance reviews and providing necessary documentation and evidence of adherence to regulatory requirements

Business Intelligence

Provide strategic business and technical management of the Business Intelligence platform, overseeing development, operations, projects, and ministry impact reporting
Build strong partnerships with stakeholders across the organization to maintain executive-level reporting with consistent, high-quality, on-time delivery
Conduct executive reporting and competitive intelligence, developing associated policies, methodologies, and resources
Spearhead modeling and analytics efforts to provide insights into new product and program launches
Design and develop analytical reporting metrics and dashboards across all critical business units for senior leadership review
Develop quantitative analysis supporting data modeling, database design, data mining, and segmentation techniques
Serve as subject matter expert on Business Intelligence, creating actionable recommendations to improve organizational performance
Manage data gathering efforts with internal and external business and ministry partners
Serve as key liaison between organizational leaders and IT, acquiring and delivering on business requirements and managing external vendors
Manage all Business Intelligence projects including milestones, deliverables, budgets, resources, and stakeholder relationships
Provide thought leadership by identifying new business intelligence platforms that drive data democratization and self-service analytics

Personnel and Organizational Leadership

Provide support and guidance to staff on complex, specialized, and sensitive data-related questions and issues
Collaborate with COO, CEO, and other executives to align data strategy and compliance with organizational vision
Build organizational readiness to support broader operational and strategic decisions

Competencies & Qualifications

Core Competencies

Customer Service: Extremely responsive to internal and external customer requests, exceeding expectations
Talent Development: Ability to recruit, attract, develop, and retain top talent
Results Oriented: Prioritizes and aligns work with a results-oriented focus on achieving organizational goals
Integrity: Earns trust and maintains confidence; does what is right, speaks plainly and truthfully
Collaboration: Builds relationships and rapport throughout the organization through collaborative team building
Communication: Able to clearly present complex or conceptual issues both orally and in writing
Adaptability: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change
Data Privacy Expertise: Proven understanding of data privacy laws and their impact on businesses
Digital Landscape Knowledge: Knowledge of digital advertising and marketing landscape
Analytical Thinking: Methodical and diligent with outstanding planning abilities and analytical mind
Openness to Feedback: Solicits feedback, reacts calmly to criticism, and handles difficult situations with honesty
High Standards: Expects personal and team performance to be nothing short of the best
Organization and Planning: Plans, organizes, schedules, and budgets efficiently with focus on key priorities
Independence: Ability to work independently with minimal supervision

Required Qualifications

Bachelor's degree in Business, Data Science, Computer Science, or related field
Minimum 7 years of experience in data and business intelligence
Minimum 5 years in a leadership position
Proven leadership experience managing teams and projects
Proficiency in BI tools (Tableau, Power BI, Qlik) and data management software
Experience with SQL and data warehousing concepts

Physical/Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit for extended periods while working at a computer
Visual acuity sufficient to work with detailed information on computer screens
Manual dexterity to operate computer keyboard and mouse
Ability to concentrate and maintain attention to detail for extended periods
Capacity to manage multiple projects simultaneously and work under pressure
Strong verbal and written communication skills
Ability to participate in video conferences and virtual meetings
Ability to consistently lift up to 20 lbs

Our Beliefs, Culture, and Commitment

At Come and See, every staff member is a critical and valuable part of our mission and ministry. We consider ministry readiness and an individual's capacity to represent our culture and Christian beliefs during the selection process for all staff positions. An essential function within every position held by a staff member at Come and See is to uphold and represent Jesus in how we live and behave.

While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential in our mission and vision to share the story of Jesus with the world and see everyone, everywhere, experience the authentic Jesus.