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Shiloh is hiring a
Remote Operations Manager
đź“Ť Remote
👤 Role Type: Contractor
đź’ˇ Desired Skills:
Project ManagementCustomer SupportManagementProduct ManagementProgram Management
About Us:
We're a group of Christian tech experts on a mission to create a better, more private, and more secure online world. As an Operations Manager at Shiloh, you'll be the behind-the-scenes mastermind who keeps our operations running smoothly.
Your Mission:
- Orchestrate Excellence: Keep our web hosting, managed IT, products, and software development services running at peak performance, ensuring our customers receive top-notch service.
- Unite the Team: Foster a culture of collaboration and teamwork, ensuring our departments work in harmony to achieve our goals.
- Drive Efficiency: Develop and implement strategic plans to optimize our operations, streamlining processes and eliminating inefficiencies.
- Unlock Insights: Analyze data to identify areas for improvement, and make data-driven decisions to propel our growth and success.
- Empower Our Team: Provide coaching and feedback to help our team members grow and develop, unlocking their full potential.
- Shape the Future: Collaborate with our leadership team to develop and implement strategic plans, driving our company's vision and mission forward.
Your Key Responsibilities:
As our Operations Manager, you'll play a vital role in driving our company's success. Your key responsibilities will include:
- Financial Mastery: Own our financial operations, ensuring seamless payments, and collaborating with our finance team to resolve any issues. Your expertise will keep our financial engine running smoothly.
- Project Leadership: Spearhead project planning, execution, and delivery, guaranteeing timely, on-budget, and top-notch results that exceed expectations.
- Talent Catalyst: Foster a culture of growth, empowering team members to reach their full potential through:
- Talent Acquisition: Assist in recruiting and on-boarding new talent, ensuring a smooth transition into our team.
- Skill Development: Design and implement training programs that boost team skills and knowledge, driving innovation and excellence.
- Coaching & Feedback: Provide regular guidance and feedback, helping team members grow and thrive in their roles.
- Performance Excellence: Develop and execute performance management plans, ensuring team members meet expectations and addressing any performance gaps.
- Customer Champion: Build and nurture strong relationships with our customers, delivering exceptional experiences that exceed their needs and drive loyalty.
- Innovative: Confident fostering a culture of innovation and implementation through iteration.
What We're Looking For:
- 3+ years of experience in operations management or a related field
- Proven track record of improving efficiency and productivity
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously
- Experience with project management tools like Asana, Trello, or Jira
- Strong attention to detail and organizational skills
- A passion for building a decentralized, open-source alternative to the existing tech ecosystem
- Alignment with our Statement of Faith: https://shilohcode.com/creed
Perks:
- Competitive salary and benefits package
- Opportunity to work with a dynamic team of Christian professionals who share your values
- Collaborative and supportive work environment
- Professional development and growth opportunities
- Flexible work arrangements, including remote work options
Reach out:
If you're excited about building a better future for everyone while working at a Christian organization disrupting the industry, we want to hear from you!
Benefits
- Remote Work
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