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HOPE International is hiring a
Remote Associate CRM Systems Administrator

📍 Remote

💡 Desired Skills:

salesforceCRMAgilexmlComputer Sciencesys admin

This role is part of a small team lead by the CRM systems manager who will work to continuously maintain, support, and improve the Salesforce NPSP system at HOPE International. This role requires a degree in a technical field such as computer science, engineering, or information systems. Experience in Salesforce and related online application platforms is preferred. An ability to read XML and basic coding languages is recommended.

RESPONSIBILITIES

Promote and contribute to the fulfillment of HOPE International’s mission and vision
CRM Team Member
Work closely with CRM systems manager and other team members in the development, maintenance, and optimization of HOPE’s CRM instance (Salesforce NPSP) and related financial, reporting, and marketing applications in compliance with security, data privacy, and organizational needs
Actively participate in planning and implementation of new functionality of the system utilizing agile methodologies
Assist team in providing excellent helpdesk support to stakeholders
Update knowledge base articles for end users and staff

QUALIFICATIONS

Personal confession of Christian faith and commitment to the mission and vision of HOPE International
Bachelor’s degree in information or computer science, engineering, finance, business management, or related field required
Experience in Salesforce or other CRM system administration preferred
Experience in non-profit or financial technology sectors preferred
Demonstrated excellence in team communication and organizational skills
Creativity, flexibility, and the ability to manage tasks gracefully under pressure
Strong analytical and technical problem-solving capacity
Ability to communicate technical solutions, strategies, and value with non-technical audience
Demonstrated desire to help people that have been brought low by poverty or other circumstances regain hope, dignity, and ability to support themselves and their families

INFORMATION TECHNOLOGY REMOTE SALESFORCE CRM AGILE XML COMPUTER SCIENCE SYS ADMIN

HOPE International

💵 Salary: $45,000 - $52,000

📍 Location: Remote

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HOPE International is hiring aRemote Associate CRM Systems Administrator

💡 Desired Skills:

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HOPE International is hiring a
Remote Associate CRM Systems Administrator