<div><strong>Overview<br></strong><br></div><div>The Embedded Intelligence Principal Solutions Architect will be a key technical leader within our newly formed Capability Development &amp; Support team, focusing on designing and architecting innovative AI and automation&nbsp; capabilities for business applications that leverage artificial intelligence, intelligent automation, data platforms, analytics and any other technologies which comprise the Embedded Intelligence technology stack. &nbsp; This position requires a versatile technical professional who can develop architectural frameworks, evaluate emerging technologies, and create scalable proof-of-concepts and design practical solutions to enable embedded intelligence in business solutions. The role involves collaborating with business stakeholders to translate needs into comprehensive technical solutions while ensuring alignment with enterprise standards and integration with existing systems.&nbsp;<br>&nbsp;<br>This role offers a unique opportunity for technologists who enjoy defining the architectural vision for cutting-edge AI capabilities. You'll have the freedom to explore diverse technologies and approaches while building the foundational frameworks that will power intelligent automation across the organization. The role combines architectural leadership with hands-on technical guidance, allowing you to shape how emerging technologies are deployed throughout the organization. For candidates who thrive on designing innovative systems and translating complex technologies into practical business applications, this role provides exceptional growth potential and the satisfaction of seeing your architectural vision drive organizational transformation.&nbsp;</div><div>&nbsp;</div><div>Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Design and architect core AI capability frameworks including AI Ops, Model Context Protocol (MCP), Agent2Agent Protocol (A2A), Agent Registry, RAG (Retrieval-Augmented Generation) systems, and intelligent search capabilities&nbsp;</li><li>Develop comprehensive technical architectures for machine learning, computer vision, digital twin, and embedded intelligence applications with consideration for enterprise integration&nbsp;</li><li>Evaluate and recommend AI/ML technologies including large language models, computer vision tools, and intelligent automation platforms&nbsp;</li><li>Establish observability and evaluation frameworks for AI applications, including performance monitoring, quality assessment, and continuous improvement processes&nbsp;</li><li>Create architectural blueprints that ensure scalability, maintainability, security, and integration with existing enterprise systems&nbsp;</li><li>Design permissioning and security frameworks for AI applications, including OAuth/Okta integration and row-level security (RLS) implementations</li><li>Create cloud-native, containerized solutions using Kubernetes, CI/CD pipelines, and modern DevOps practices to enable rapid prototyping and scalable deployment &nbsp;</li><li>Collaborate with business units to understand needs and translate them into technical requirements and capability specifications&nbsp;</li><li>Work with the R&amp;D leader to align solutions with the broader embedded intelligence ecosystem and technology strategy&nbsp;</li><li>Partner with Technical Delivery teams to facilitate transition of successful prototypes and frameworks to production environments&nbsp;</li><li>Document architectural approaches, patterns, and implementation guidelines using tools like C4 diagrams or other architectural modeling techniques&nbsp;</li><li>Create reusable architectural components and patterns that accelerate future AI capability development&nbsp;</li><li>Stay current with emerging AI/ML trends including advances in generative AI, computer vision, intelligent automation, and AI-assisted development tools&nbsp;</li><li>Provide technical mentorship and architectural guidance across the organization&nbsp;</li><li>Ensure solutions follow appropriate governance standards and best practices for AI ethics and responsible deployment</li></ul><div><strong><br>Minimum Qualifications<br></strong><br></div><ul><li>Bachelor's degree or equivalent experience</li><li>6+ years of experience in software engineering, solution architecture, or related technical roles with focus on AI/ML systems</li><li>Strong programming skills in multiple languages (e.g., Python, Go, TypeScript/JavaScript)</li><li>Hands-on experience with DevOps practices including Kubernetes, CI/CD pipelines, containerization, and orchestration technologies</li><li>Experience with cloud platforms (AWS, Azure, GCP) and cloud-native infrastructure patterns</li><li>Experience with AI-assisted development tools and modern development workflows</li><li>Understanding of software architecture principles, microservices, and API design patterns</li><li>Demonstrated experience in solution architecture for AI/ML applications or systems design</li><li>Experience designing and implementing technical solutions across multiple domains</li><li>Significant experience in complex software engineering design and delivery at scale</li><li>Experience with TDD, CI/CD, agile, Kanban, or similar software development practices</li><li>Strong analytical and problem-solving skills with ability to architect complex AI systems</li><li>System thinking and architectural planning capabilities for scalable AI infrastructure</li><li>Clear communication skills with ability to explain complex AI/ML concepts to diverse audiences</li><li>Self-directed with ability to work with minimal supervision in R&amp;D environment</li><li>Collaborative approach with strong teamwork orientation and mentoring capabilities</li><li>Comfort with ambiguity and rapidly changing AI technology landscape<br>Intellectual curiosity and passion for emerging AI/ML technologies and development tools</li><li>Ability to balance technical exploration with practical implementation and enterprise integration</li><li>Creative thinking and innovative approach to AI capability development</li><li>Experience evaluating AI/ML technology vendors and open-source solutions</li><li>Strong collaboration mindset to gather input from diverse stakeholders for AI strategy development</li><li>Excellent written and verbal communication skills, including technical documentation and team facilitation</li><li>Ability to prioritize multiple competing R&amp;D demands and capability development initiatives</li><li>Demonstrated learning agility for rapidly evolving AI/ML technologies and practices</li><li>Proven ability to positively influence engineering culture around AI development practices</li><li>Ability to lead others by influence</li></ul><div><strong><br>Preferred Qualifications<br></strong><br></div><ul><li>Bachelor's degree</li><li>Experience with AI/ML evaluation and monitoring tools (e.g., LangFuse, Arize, or similar observability platforms)</li><li>Experience with architectural diagramming tools (C4 modeling preferred, but general architectural diagramming acceptable)</li><li>Experience with machine learning and computer vision applications</li><li>Background in designing data-intensive applications and digital twin technologies</li><li>Experience implementing end-to-end AI/ML technical solutions</li><li>Previous work in research or innovation teams focused on emerging technologies</li><li>Background in enterprise architecture or systems integration</li><li>Working knowledge of frontend development platforms (React, React Native, iOS, Android)</li><li>Experience prototyping and communicating new AI/automation ideas and products</li><li>AWS Cloud Practitioner, AWS Solutions Architect, or equivalent cloud certifications</li><li>Kubernetes/container orchestration certifications</li></ul>

Principal Solution Architect, Artificial Intelligence and Analytics

<div><strong>About Subsplash</strong></div><div>Subsplash is an exciting, award-winning team of 290+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day.</div><div><br><strong>About the Team&nbsp;</strong></div><div>The Subsplash Product &amp; Engineering Team is responsible for all products that the company develops including the App Platform and Merchant Services. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The P&amp;E Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving (Our Donation and Merchant Services Platform), Media services, the Web App, backend data feeds, analytics, and more. The Product Team supports our Clients by providing a unified set of tools to help reduce administrative overhead so Clients can focus on their core mission and expand their reach.<br><br><strong>About the Role</strong></div><div>You will join a Subsplash Engineering team whose focus is building software systems and services that delight our clients, both business partners and end users. You will be expected to code primarily in Golang and PHP while having a working understanding of frontend technologies such as HTML, CSS, Javascript, TypeScript, and other languages when necessary. You will work closely with Product Managers, Designers, Scrum Masters, and other Engineers to build systems that people are delighted to use. You recognize the importance of stability, uptime, and security for web services and financial software systems. You enjoy reviewing other team members’ work and receiving constructive feedback on your own. You treat security concerns as first class citizens and will look for opportunities to help coach others to understand industry best practices. You thrive in a technical world and find joy in writing code, solving problems, and organizing details. This role is fully remote, so you excel in self-discipline, managing workloads, and communicating effectively via tools like Slack and Google Meet. After approximately 6 months in the role, you will be expected to participate in our on-call rotation helping ensure our service uptime requirements are met.</div><div><br><strong>Your Priorities</strong></div><ul><li>Write and Maintain quality software&nbsp;<ul><li>Your primary role is to write high quality, highly scalable software with minimal bugs. &nbsp; This comes in the form of creating microservices in GO, supporting existing services in both GO and PHP, and writing database scripts for MySQL.</li><li>Participate in the code review process, and accept corrective feedback about your own code.</li><li>Be a prolific documenter, going above and beyond to ensure your code is well documented for others to understand.&nbsp; This comes in the form of API Docs, Wiki Documentation, and any other form that makes sense. &nbsp;</li><li>Work on Architecture of new systems, understanding the problem space, and designing solutions to solve problems for our clients. &nbsp;</li><li>Collaborate with others on architecture, and offer feedback on areas that could be improved.</li><li>Build and maintain predictable software patterns using a combination of industry best-practices and code gen tools/templates/frameworks.</li></ul></li><li>Mentor others and build a strong team<ul><li>Mentorship is primarily through building relationships and helping others grow in their own skills.&nbsp; Take on the responsibility of helping others on your team grow, through teaching, explaining parts of the systems and answering questions.</li><li>Through the process of building relationships and helping others we can build great teams. Help foster a team that asks questions, and works together to do their best work.</li><li>Help with interviews, by participating as an interviewer.&nbsp; You’ll be expected to ask questions, and give quality feedback about each candidate on both technical and emotional aptitude.</li><li>Be a champion of humility on the team.&nbsp; Encourage team member ideas, and help foster a team that works together to come up with the best solution.&nbsp;</li></ul></li><li>Be an effective Scrum team member<ul><li>Help the team with being more accurate with the estimation of issues, bugs, and new software services.</li><li>Do what it takes to meet scrum team commitments. Work with your team to get scrum commitments completed on time.</li><li>Encourage others when they are struggling, and give a helping hand when they need some help to complete a commitment.</li><li>Be comfortable with breaking a medium task into smaller tasks for better estimation and incremental milestones to demonstrate progress to stakeholders.</li></ul></li><li>Be an innovative leader<ul><li>&nbsp;Be willing to be independent, creative, propose ideas, and get them off the ground.</li><li>Work on new concepts when you see a part of the subsplash ecosystem could be enhanced.</li><li>Take an innovative approach to architecture to build the best possible systems we can.</li><li>Take time to learn, and keep up with the latest trends in technology.&nbsp; Share these as part of the larger backend and frontend teams, and with more junior developers.</li><li>Understand your knowledge gaps, and actively work and seek out ways to improve.</li><li>Understand the knowledge gaps of your team mates, and encourage them to learn, or help them learn directly</li></ul></li></ul><div><br><strong>Required Skills</strong></div><ul><li>3–6 years of professional experience OR 2-5 years with advanced study in a related field</li><li>Experience and proficiency with server-side technologies (e.g.: Unix/Linux, Golang, PHP, MySQL, etc.)</li><li>Knowledge of frontend web technologies (e.g. HTML5, CSS3, AJAX, JSON, Javascript, TypeScript, etc.) - mostly for collaborating with frontend engineers</li><li>Experience protecting against security risks often described by OWASP</li><li>Embrace AI workflows and tools for faster development of code</li><li>Embracing the Agile and feature-driven development processes</li><li>The ability to prioritize multiple projects, tasks, and bug fixes</li></ul><div><br><strong>Desired Skills</strong></div><ul><li>Bachelor of Science in Computer Science, Computer Engineering, or equivalent</li><li>Experience in frameworks such as Ember.js, React Native, Vue.js, etc. is a plus&nbsp;</li><li>Working understanding of OAuth2</li><li>Knowledge of or experience with AWS or similar cloud service providers</li><li>Experience using Continuous Integration and Continuous Delivery Tools (i.e. CI/CD)</li><li>Familiar with Terraform and Infrastructure as Code concepts</li><li>Familiarity with pub/sub, queues, and other messaging concepts</li><li>Networking and Network Security proficiency</li><li>Knowledge of data security best practices related to PCI/DSS/CISP/HIPAA</li></ul><div><br><strong>You are…</strong></div><ul><li><strong>Passionate: You demonstrate our core values of Humility, Innovation, and Excellence</strong></li><li><strong>Trustworthy: </strong>You understand the importance of confidentiality with sensitive information</li><li><strong>Dependable: You care deeply about commitments and honoring agreements</strong></li><li><strong>Efficient:</strong> You naturally have the ability to prioritize multiple projects and tasks</li><li><strong>A Communicator:&nbsp; </strong>You have an aptitude for clear and concise communication&nbsp;</li><li><strong>A Driver:</strong> You are smart, persistent, and not easily blocked</li><li><strong>A Learner:</strong> You are committed to growing and staying current with new technologies</li></ul><div><br><strong>Compensation</strong><br>The total compensation for this role will be between $120,000 - $137,000/yr.&nbsp;<br><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br><em>This position is classified as Full-time/Exempt. Primary position hours are 7:30 am to 4:30 pm Mon-Fri.</em></div><div><br><strong>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.</strong></div>

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