<div>The Church to Church Product Manager is responsible for driving digital product development for Life.Church tools that serve pastors and leaders. This role drives a cross-functional team in solution delivery by leveraging data insights and anticipating challenges to achieve effective outcomes.&nbsp;</div><div><br></div><div>At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.&nbsp; It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.&nbsp;</div><div><br></div><div>The Church to Church Team equips pastors and leaders worldwide with free resources. Through Life.Church Open Network, pastors can access more than 80,000 digital church resources that help them reach the communities they’re called to reach. <em>The Craig Groeschel Leadership Podcast</em> equips leaders of every kind to grow through practical, personal, powerful leadership teaching.</div><div><br><strong>What You’ll Do</strong></div><ul><li>Lead the creation of detailed product requirements, direction, design, and outomes for the Open Network platform</li><li>Collaborate with leaders to advance the Craig Groeschel Leadership Podcast site, craiggroeschel.com, and other ministry areas.</li><li>Effectively communicate with leadership, stakeholders, Digital Product Team, and users in various mediums.</li><li>Lead strong with data, uncovering key insights, tracking Key Performance Indicators (KPI), visualizing dashboards, and validating opportunities and success.</li><li>Become the acknowledged product expert on product data, users, organizational goals constraints, and the broader industry and tech landscape.</li><li>Steward engineering budget toward priority projects.</li><li>Maintain excellence in the site by correcting bugs, UI/UX issues, etc.</li><li>Research and implement new integrations, software, and third-party services as needed.</li><li>Analyze the pastor and leader audiences of Open.Life.Church and the Craig Groeschel Leadership Podcast by studying user stories and focus groups.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Ability to self-motivate, make independent decisions, and solve problems.</li><li>Ability to manage conflict and differing opinions while maintaining composure.</li><li>Ability to lead through pastoral conversations with pastors and church leaders.</li><li>Maintain flexibility and initiate the creation of new processes and project strategies.</li><li>Excellent verbal, written, and interpersonal communication skills to foster collaboration.</li><li>Strong leadership skills and understanding of developing and guiding others.</li><li>Familiarity with product management tools such as Tableau, Google Analytics 4, Hubspot, Algolia, Amplitude, Figma, Craft, and/or Magnolia.</li><li>Bachelor’s Degree.</li><li>5 years of related work experience.</li></ul>

Product Manager 

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for:</strong><br>A driven and mission-focused <strong>Sr. Manager, Software Engineering</strong> to manage the software engineering team, including contractors, in the development of software, database, and integration solutions. The ideal candidate will have strong leadership, mentorship, and communication skills with solid experience leading a team of software engineers.<br><br><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Manage and guide software engineering staff and contractors</li><li>Collaborate with Product Delivery Managers</li><li>Help manage hosting environments and use ticket tracking/project management systems as needed</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>10+ years of experience leading software engineering teams</li><li>Bachelor's degree in computer science/engineering or equivalent experience</li><li>Strong background in software development&nbsp;</li><li>Solid understanding of Python, PHP, .NET, HTML, Javascript, CSS, SQL preferred</li><li>Experience building web applications and designing data models</li><li>Experience designing data models, data integration, data warehousing, and supporting analytics</li><li>Experience building and using APIs to integrate systems and SaaS environments</li><li>This is a remote/work from home position in the US with a 5% travel component</li></ul><div><br><strong>What we offer: </strong><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. <br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $110,000 and $126,000.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br><strong>OUR STATEMENT OF FAITH</strong><br><br><strong>The Foundation of What We Believe</strong><br>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br><strong>How We Are Compelled to Live and to Act</strong><br>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.</div>

Sr. Manager, Software Engineering

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div><div><br></div><div><strong>Job Description</strong></div><div>The ideal candidate for this opening is someone who has a strong passion for writing code to bring software products to life—a passion for the entire product development process—from identifying the right “How will we…” questions to de-risk an implementation early to sequencing the work. We aim to have working software throughout the development process. Developers who thrive at Differential place equal emphasis between <em>efficiency</em> and <em>approachability</em>. They flourish in a continuous-delivery process where collaboration and ego-free communication is valued. They can engage in product thinking as a team and with cross-functionality among product managers, designers, and developers.<br><br></div><div>You will focus on our Apollos line of business, a technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally. You will become an expert in guiding technology and strategy that impact churches all over with hundreds of thousands of followers using our products.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. We want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div><strong>Job requirements</strong></div><div><br><strong>What we’re after:</strong></div><ul><li>Passion for the whole product process: we know you will have your specific areas of focus, but we find that people who are passionate about the bigger picture collaborate best on our cross-functional teams</li><li>Demonstrated ability to rely on an iterative process to maintain momentum on projects: our work is never going to be perfect, and we expect you to be able to prioritize what matters most in order to consistently and efficiently iterate and continuously deliver valuable working software</li><li>Passion for building world-class software for churches. Apollos is a church engagement platform that includes mobile, web, and OTT products. This role would be focused on building a world class mobile app.</li></ul><div><br></div><div><strong>Responsibilities of this position include:</strong></div><ul><li>Gaining an understanding of who the users are, what their problems are, and why those problems exist</li><li>Putting the user — and their problems/needs — first in order to create and drive empathy for the solution you’re building</li><li>Translating a well-designed solution of sketches, wireframes, or high-fidelity mockups into fully functioning immersive web and mobile experiences</li><li>Writing approachable, modern React Native mobile applications</li><li>Working closely with a team of designers and developers</li><li>Maintaining development workflow with Github</li><li>Effectively communicating via Basecamp, Slack, and video calls</li><li>Executing with quality and speed in a fast-paced, sometimes ambiguous environment</li><li>Incorporating feedback into your work</li><li>Delivering tested, maintainable, and documented software</li></ul><div><br></div><div><strong>Differential employees are those who:</strong></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for team meetings. Specific times vary based on team timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend team meetings.<br><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Senior React Native Developer

<div><strong>Your role, in a nutshell</strong></div><div>As a Frontend Engineer at Glass Canvas, your primary responsibility will be to contribute to the development and refinement of our frontend technologies and architecture. Armed with a deep understanding of user-centric design and proficiency in frontend frameworks, you'll be instrumental in crafting interfaces that are not only visually striking but also rich in functionality. Your role involves working closely with the design team to transform design and usability goals into seamless and responsive user experiences.<br><br></div><div>With a keen focus on technical execution, you will employ your expertise to address complex challenges, ensuring our web applications are both dynamic and accessible. Your contributions will be vital in ensuring that our frontend development aligns with the company's vision and the ever-evolving needs of our product roadmap.</div><div><strong><br>The Product</strong></div><div>Founded in 2011, our mission is to empower the Church to form resilient disciples in our modern age. At the heart of Tilma, we are about unlocking the ministry potential of our customers.<br><br></div><div>We equip them with a suite of tools, content and strategies to help ministry leaders and pastors reinvigorate the faithful and foster deep, transformative community engagement. We believe in the power of unity and resilience, shaping the Church of today and tomorrow.<br><br></div><div><strong>Ministry Tools</strong></div><div>Our technology helps you network your subsidiaries together, and amplify your ministry effort. Designed specifically for the Church from the ground up with a ministry focus so that you can better know and serve your people.<br><br></div><div><strong>Ministry Network</strong></div><div>Designed to support busy diocesan directors reach specific mission-focused objectives. We curate the best content, create thematic series, craft email templates, and package everything in easy to use formats to save you time and make it feel like you’ve got an agency working behind you.<br><br></div><div><strong>Ministry Success</strong></div><div>Our team is dedicated to ensuring that every facet of the Tilma platform is leveraged to achieve your unique goals and priorities. We foster a collaborative community, to enrich the Tilma experience and empower diocesan success.<br><br></div><div><strong>Responsibilities:<br></strong><br></div><div><strong>Frontend Architecture</strong></div><ul><li>Contribute to the architecture, design, and implementation of our frontend framework, setting standards for best practices, conventions, code quality and usability.</li><li>Monitor and influence the frontend technology stack, ensuring the adoption of best practices and the integration of the latest frontend technologies.</li><li>Work closely with the UX/UI design teams to translate visual concepts into functional online experiences through the growth and maintenance of, ElephantKit, our internal component library</li></ul><div><br><strong>Product Strategy Contribution</strong></div><ul><li>Influence product roadmap and strategy with technical insights.</li><li>Evaluate the feasibility of new features or changes.</li><li>Balance technical debt with new development.</li></ul><div><br><strong>Technical Execution</strong></div><ul><li>Rapidly adapt to new technologies and changing project scopes.</li><li>Innovate and improve code practices for scalability and maintainability.</li><li>Develop clean, efficient code that meets architectural standards.</li><li>Maintain high standards for code quality through regular reviews and refactoring.</li><li>Solving complex problems with simple, elegant solutions.</li><li>Optimizing application performance.</li><li>Write and maintain automated tests in a pragmatic way - how and where it makes sense to.</li></ul><div><strong>​​<br>Training and Development</strong></div><ul><li>Pursue ongoing professional development to stay at the forefront of industry innovations and best practices.</li><li>Ease the usage and adoption of assistive technologies through best practices, api design and training.</li><li>Share knowledge with team members.</li><li>Contribute to internal documentation and educational resources.</li></ul><div><br><strong>Project Management</strong></div><ul><li>Estimate and implement solutions including the interplay between backend and frontend technologies in a clean, robust way.</li><li>Break down complex frontend projects into manageable phases and tasks.</li><li>Keep work prioritized, meeting deadlines and adapting to new developments.</li></ul><div>‍</div><div><strong>Required Qualifications</strong></div><ul><li>Minimum of 3-5 years of experience in software development with a focus on frontend technologies.</li><li>Expertise in modern JavaScript frameworks such as React, Svelte or Vue, and state management libraries.</li><li>Proficiency in Typescript or other type systems.</li><li>In-depth knowledge of design principles and front-end development best practices.</li><li>Familiarity with accessibility standards and a commitment to delivering accessible web applications.</li><li>Ability to work closely with design teams and convert designs into performant and reusable components.</li><li>Proven autonomy in taking ownership of new projects and driving them forward, displaying a capacity for self-direction and initiative.</li><li>Solid understanding of REST API integration and experience with GraphQL is a plus.</li><li>Strong analytical skills and the ability to solve complex problems with innovative and scalable solutions.</li><li>Familiarity with agile development methodologies and the ability to adapt to changing priorities and deadlines.</li></ul>

Frontend Engineer

<div><strong>Your role, in a nutshell</strong></div><div>We are on the lookout for a Senior Software Developer who combines a clear understanding of user-focused design with the technical know-how to turn complex challenges into reliable software. In this role, you’ll be expected to write code that is as understandable as it is efficient, prioritize maintainable and scalable solutions, and navigate through the full development cycle with a degree of independence and initiative.<br><br></div><div>Your ability to work autonomously and drive projects to completion, paired with your readiness to step in as a mentor and collaborator, will make you an integral part of our mission. If you’re a developer who takes pride in crafting seamless digital experiences and is always eager to engage with new technologies, we’re eager to meet you.<br><br></div><div><strong>The Product</strong></div><div>Founded in 2011, our mission is to form resilient disciples by connecting and empowering every part of the Church. We integrate digital tools, ministry partnerships, data, and strategy consulting to equip the Church to reinvigorate the faithful and foster deep spiritual community.<br><br></div><div>At the heart of Glass Canvas, we are about unlocking the ministry potential of our customers through equipping them with unified infrastructure, formation resources, and ongoing mission support. We believe in the power of unity and resilience, shaping the Church of today and tomorrow.<br><br></div><div><strong>Ministry Tools</strong></div><div><strong>‍</strong>Our technology helps you network your subsidiaries together, and amplify your ministry effort. Designed specifically for the Church from the ground up with a ministry focus so that you can better know and serve your people.<br><br></div><div>‍<strong>Ministry Services</strong></div><div><strong>‍</strong>Designed to support busy diocesan directors reach specific mission-focused objectives. We curate the best content, create thematic series, craft email templates, and package everything in easy to use formats to save you time and make it feel like you’ve got an agency working behind you.<br><br></div><div>‍<strong>Ministry Success</strong></div><div><strong>‍</strong>Our team is dedicated to ensuring that every facet of the Tilma platform is leveraged to achieve your unique goals and priorities. We foster a collaborative community, to enrich the Tilma experience and empower diocesan success.</div><div><br></div><div><strong>Responsibilities<br></strong><br></div><div><strong>Collaboration and Leadership</strong></div><ul><li>Collaborate with cross-functional teams to align development with company goals.</li><li>Mentor junior developers, fostering a culture of technical excellence.</li><li>Lead key development projects, overseeing the full lifecycle from planning and building to deployment and maintenance.</li><li>Helping to plan, build, deploy, and manage new and existing systems, infrastructure, and features.</li><li>Foster innovation by proposing and implementing scalable and maintainable code improvements.</li></ul><div><br><strong>Product Strategy Contribution</strong></div><ul><li>Influence product roadmap and strategy with technical insights.</li><li>Evaluate the feasibility of new features or changes.</li><li>Balance technical debt with new development.</li></ul><div><br><strong>Technical Execution</strong></div><ul><li>Rapidly adapt to new technologies and changing project scopes.</li><li>Innovate and improve code practices for scalability and maintainability.</li><li>Develop clean, efficient code that meets architectural standards.</li><li>Maintain high standards for code quality through regular reviews and refactoring.</li><li>Solving complex problems with scalable and maintainable solutions.</li><li>Optimizing application performance.</li><li>Write and maintain automated tests in a pragmatic way - identifying the right tests for the right purposes.</li></ul><div><br><strong>​​Training and Development</strong></div><ul><li>Pursue ongoing professional development to stay at the forefront of industry innovations and best practices.</li><li>Share knowledge with team members.</li><li>Contribute to internal documentation and educational resources.</li></ul><div><br><strong>Project Management</strong></div><ul><li>Estimate and implement solutions including the interplay between the database, backend, and frontend technologies in a clean, robust way.</li><li>Break down complex projects into manageable phases and tasks.</li><li>Keep work prioritized, meeting deadlines and adapting to new developments.<br>‍</li></ul><div><strong>Required Qualifications</strong></div><ul><li>Minimum of 5-7 years of experience in software development, with a proven track record of successful projects.</li><li>Proven autonomy in taking ownership of new projects and driving them forward, displaying a capacity for self-direction and initiative.</li><li>Demonstrated ability to independently manage complex technical projects while effectively collaborating with cross-functional teams to integrate diverse perspectives and expertise.</li><li>Demonstrated experience with leading project teams and mentoring junior developers.</li><li>Strong proficiency in multiple programming languages and frameworks such as Ruby on Rails, Node, React, Svelte, or equivalent.</li><li>Experience with database design, management, and optimization for complex data models in relational databases, knowledge of other database architectures and their applications is a plus.</li><li>Solid understanding of RESTful API integration and experience with GraphQL is a plus.</li><li>Advanced knowledge of version control systems, specifically Git, and workflow management tools such as JIRA or Asana.</li><li>Expertise in front-end technologies, including HTML, CSS, Typescript, JavaScript, and bundlers such as webpack or vite.</li><li>Strong analytical skills and the ability to solve complex problems with innovative and scalable solutions.</li><li>Familiarity with agile development methodologies and the ability to adapt technical strategies to changing priorities and deadlines.</li></ul>

Senior Developer

<div><strong>EMAIL &amp; SMS MARKETING MANAGER</strong></div><div><strong>Location:</strong> Remote<br><br></div><div><strong>How You Will Impact the Big Picture:</strong></div><div>As the Email and SMS Marketing Manager, you play a pivotal role in advancing the mission of EWTN, which is to share the Gospel with people worldwide. You’ll take the lead in planning and executing email and SMS campaigns that nurture relationships with donors, increase brand recognition, and ensure compliance with email regulations. Your work will directly impact the organization’s fundraising and brand awareness goals.&nbsp;<br><br></div><div><strong>What You Will Do:</strong></div><ul><li>Manage multiple email lists, employing data-driven segmentation strategies to personalize the faith and giving journey.</li><li>Ensure optimal deliverability rates while adhering to GDPR policies and avoiding spam traps.</li><li>Maintain email and SMS list health and handle the technical aspects of email and text marketing.</li><li>Collaborate with vendors and third-party agencies to troubleshoot and enhance email performance.</li><li>Design and manage complex automated email workflows, optimizing user experiences and engagement.</li><li>Maintain a comprehensive email and SMS marketing calendar, providing regular reports on campaign performance and KPIs.</li><li>Increase email and SMS list subscriptions and size by optimizing content and subscription options.</li><li>Analyze customer data to enhance segmentation strategies and stay updated on industry trends and privacy policies.</li><li>Supervise the Email and SMS Marketing Specialist.</li></ul><div><br><strong>About You:</strong></div><ul><li>You have 7+ years of relevant email marketing experience and 2-3 years of SMS marketing experience.</li><li>You are proficient in analytics, segmentation, and compliance.</li><li>You can speak to a proven track record of growing email and SMS channels for reputable brands.</li><li>You possess a strong knowledge of CRM/marketing software, Google Analytics, and email marketing platforms.</li><li>You have an advanced understanding of email deliverability, anti-spam regulations, and GDPR laws.</li><li>You are familiar with HTML/CSS, JavaScript, and SQL for troubleshooting.</li><li>You have a donor-centric approach, with a creative, innovative, and team-oriented mindset.</li><li>You are a practicing Catholic with a strong affinity for EWTN's mission.</li></ul><div><br><strong>Preferred Qualifications:</strong></div><ul><li>Experience in a non-profit fundraising environment.</li><li>Experience with high-growth subscription or sustainer programs.</li><li>Familiarity with project management tools.</li><li>Design experience</li></ul><div><br><strong>Education:</strong></div><ul><li>Bachelor’s degree in marketing, communications, or a related field.</li></ul><div><br><strong>WHAT YOU’LL LOVE ABOUT WORKING HERE:</strong></div><ul><li>We offer a career with purpose! Apply your God-given talents, knowing your contributions help advance EWTN’s mission of sharing the Gospel with the world.</li><li>Family-oriented working environment. We value the importance of work/life balance, and welcome you as an EWTN family member, not just an employee.</li><li>Worship at work! Freedom to participate in daily Mass, Adoration, and prayer throughout your workday.</li><li>Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life/Disability insurance and Retirement Savings Plan.</li><li>11 Paid Holidays and generous Paid Time Off program.</li><li>Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic Distance University.</li><li>Potential for flexible hours and telecommuting may be possible dependent upon the position and department needs.</li><li>Ability to learn alongside legacy employees while bringing new ideas to the growing team!</li></ul>

Email & SMS Marketing Manager

<div><strong>Principle Responsibilities</strong></div><ul><li>Integration Strategy: Develop and execute a comprehensive integration strategy for connecting multiple SaaS applications within the organization.</li><li>API Integration: Develop and maintain API connections between SaaS applications, ensuring data synchronization and real-time updates.</li><li>Data Mapping: Map data fields and processes between SaaS platforms to enable consistent and accurate data flow.</li><li>Workflow Automation: Implement workflow automation to streamline business processes, reducing manual tasks, and automating device life cycle through SaaS Apps such as Okta, Workday, Active Directory and more.</li><li>Error Handling: Develop error-handling mechanisms to identify and resolve integration issues promptly.</li><li>Performance Optimization: Monitor and optimize integration performance to minimize latency and ensure responsiveness.</li><li>Documentation: Create and maintain technical documentation for integration processes, API endpoints, and data mapping.</li><li>Testing: Conduct thorough testing of integrations to validate functionality and troubleshoot any issues.</li><li>Collaboration: Collaborate with internal stakeholders, SaaS vendors, and third-party providers to ensure successful integrations.</li></ul><div><br><strong>Required Skills&nbsp;</strong></div><div><em>Unique Skills &amp; Knowledge&nbsp;</em></div><ul><li>Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal)</li><li>Naturally personable and outgoing, with a friendly demeanor.</li><li>You are teachable. You know when something is over your head and are not afraid to ask for help.</li><li>Ability to solve problems and prioritize customer requests even with multiple interruptions.</li><li>Ability to quickly adapt to newly implemented technology.</li><li>You’re a go-getter, on a mission to get the job done, see a task through to completion, and bring your best every day.</li></ul><div><br><em>Problem Solving &amp; Decision Making&nbsp;</em></div><ul><li>High level of resourcefulness. Must know when and where to dig for information, and when to ask for help.</li><li>Solution-oriented.</li><li>Excellent listening skills and the ability to ask probing questions, understand concerns, and resolve problems.</li></ul><div><br><em>Relational Connection</em></div><ul><li>Gateway Staff (all locations)</li><li>Part-time staff and high-capacity volunteers.</li><li>Maintain vendor relationships</li></ul><div><br><em>Physical Capabilities</em></div><ul><li>Able to pick up and carry large items such as monitors and desktop computers, cameras, servers and UPSs.</li></ul><div><br><strong>Core Competencies</strong></div><ul><li>Punctual and reliable</li><li>Customer service centered</li><li>Proactive</li><li>Team player</li><li>Teachable</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Strong knowledge of RESTful APIs, webhooks, and integration patterns.</li><li>Proven experience of SaaS Apps such as Okta, Workday, Active Directory and more</li><li>Intermediate level understanding of Networking</li><li>Experience with MacOS X and Windows products</li><li>Proficiency in programming languages like Python, JavaScript, or others as needed</li></ul><div><br><strong>Key Performance Measurements</strong></div><ul><li>Timely completion of assigned tasks and projects.</li><li>Ability to give and receive feedback to the Information Technology Team as well as end users.</li><li>Contribution to knowledge base articles.</li><li>Ability to quickly understand new technologies.</li></ul>

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