<div><strong>Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies<br></strong><br></div><div>At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.<br><br></div><div>We are a mission-driven organization, guided by four core principles:</div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Trusted Exchange:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!</div><div><strong><br>The Opportunity:</strong></div><div>As a member of the AI Engineering Team, you will play a key role in building and optimizing our platform to deliver AI-driven tools that align with Gloo’s mission of championing personal and spiritual growth.&nbsp;</div><div><br>You’ll bring technical expertise and strategic thinking to coordinate the efforts within the engineering team will help solve challenging problems. You will contribute to feature development within specific applications, enhancing security, optimizing our full-stack architecture, and implementing solutions that enable Gloo’s strategic vision for AI-enabled growth and human flourishing.</div><div><br>You will work closely with the other engineers to ensure our platform is robust and scalable, supporting strategic initiatives such as next-generation AI tools, trusted data infrastructures, and enhanced developer experiences. Additionally, you’ll support integrating advanced AI models and ensuring our applications serve a broad range of users, from faith organizations to individuals seeking personal growth and rooted in trust.&nbsp; This role is hybrid based in Pittsburgh, PA.</div><div><strong><br>The Team:</strong></div><div>Our Engineering Team is passionate about ensuring that our software is of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.</div><div><strong><br>What You’ll Be Doing:</strong></div><ul><li>Technical Excellence<ul><li>Designs and builds complex, flexible architectures that demonstrate best practices and prepares for future needs.&nbsp;</li><li>Demonstrates team-level expertise in a particular area or go-to person for solving problems in their domain expertise for all of engineering.&nbsp;</li><li>Actively educates their team in their areas of knowledge.&nbsp;</li><li>Designs systems and applications for testability and quality.&nbsp;</li><li>Marshals resources to improve testability and quality of systems and applications that need it.</li></ul></li><li>Delivery<ul><li>Takes a business unit’s strategic initiative, defines projects and works with teams to assign ownership and priority to those projects.&nbsp;</li><li>Consistently identifies and delivers solutions that improve the efficiency and productivity of team members working in their area of ownership.&nbsp;</li><li>Finds ways to deliver requested scope faster.&nbsp;</li><li>Finds ways to deliver requested scope at higher quality.</li></ul></li><li>Strategic Clarity<ul><li>Adds clarity and nuanced understanding to Strategy and Design principles.&nbsp;</li><li>Represents engineering in cross-org discussions.&nbsp;</li><li>Helps guide their team on broader impact and mentors them on how their decisions impact Gloo.&nbsp;</li><li>Aligns technology strategy with product strategy in partnership with Directors and Executives.&nbsp;</li><li>Leads team to create and maintain architectural, process and strategic documentation for the engineering organization.&nbsp;</li></ul></li><li>Collaboration<ul><li>Collaborates across functions including areas outside of engineering. Designs and refines processes that encourage a culture of collaboration.&nbsp;</li><li>Seeks to create solid working relationships with all teammates through open and honest dialog.&nbsp;</li><li>Encourages others to disagree and commit in order to avoid unresolved conflict.</li></ul></li><li>Leadership<ul><li>Encourages mentorship and creates means for developing mentors..&nbsp;</li><li>Committed to continuous improvement through team retros and small improvements. Motivates the team and rights the ship in rough times.&nbsp;</li><li>Serves the team with hands-on effort.</li><li>&nbsp;Able to communicate tough realities to stakeholders.&nbsp;</li><li>Supports and guides team members with their Career Journey.</li></ul></li></ul><div><strong><br>What We Are Looking For:</strong></div><ul><li>Bachelor’s degree or higher in a relevant field, or equivalent practical experience.</li><li>6-8+ Years of Next.js or React experience, or other object-oriented and / or functional programming languages and frameworks in addition to Python and AI technologies.</li><li>2+ years demonstrated leadership experience leading large-scale technical initiatives</li></ul><div><strong><br>Compensation:</strong> $150,00 - $205,000<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical with HSA contribution</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Snacks and beverages</li><li>Onsite and virtual social events to keep us connected in our Hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities.&nbsp;</li></ul>

Staff Engineer

<div><strong>Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies</strong></div><div><br>At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.<br><br></div><div>We are a mission-driven organization, guided by four core principles:</div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Trusted Exchange:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!</div><div><strong><br>The Opportunity:</strong></div><div>As a member of the AI Engineering Team, you will play a key role in building and optimizing our platform to deliver AI-driven tools that align with Gloo’s mission of championing personal and spiritual growth.&nbsp;</div><div><br>In the role of the Senior Engineer, you will design, develop, and maintain complex software systems that enable reliability and security at scale. while collaborating with and assisting other members of the engineering team, as well as cross-functional teams. You’ll bring technical expertise and strategic thinking to build new features and solve challenging problems.<br><br></div><div>You will accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems. These solutions will further Gloo’s strategic vision for AI-enabled growth and human flourishing. &nbsp;<br><br></div><div>This role is hybrid based in Pittsburgh, PN.<br><br></div><div><strong>The Team:</strong></div><div>Our Engineering Team is passionate about ensuring that our software is of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.<br><br></div><div><strong>What You’ll Be Doing:</strong></div><ul><li>Technical Excellence<ul><li>Designs, develops, and implements high-quality software solutions.</li><li>Leads architectural discussions and guides technology choices.</li><li>Writes clean, maintainable, and efficient code and documentation.</li></ul></li><li>Performance Improvement<ul><li>Conducts code reviews and provides mentorship to junior team members.</li><li>Identifies and resolves performance and scalability issues.</li><li>Maintains and improves existing software applications.</li><li>Ensures adherence to best practices in software development, security, and DevOps.</li><li>Stays up to date with emerging technologies and propose innovative solutions.</li></ul></li><li>Collaboration &amp; Communication<ul><li>Collaborates with other members of the engineering team on large-scale projects.</li><li>Communicates any needs, opportunities, or threats in the product development process.</li></ul></li></ul><div><strong><br>What We Are Looking For:</strong></div><ul><li>Bachelor’s degree or higher in a relevant field, or equivalent practical experience.</li><li>3-5+ Years of Next.js or React experience, or other object-oriented and / or functional programming languages and frameworks in addition to Python and AI technologies.</li><li>Experience with cloud computing and microservice architecture</li><li>Knowledge of DevOps practices, CI/CD pipelines, and containerization</li><li>Proficiency with databases and data modeling</li><li>Strong communication and collaboration skills</li><li>Excellent problem-solving skills and ability to work independently</li></ul><div><strong><br>Compensation:</strong> $125,000 - $175,000&nbsp;</div><div><strong><br>Our Team Members Enjoy:</strong></div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical with HSA contribution</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Snacks and beverages</li><li>Onsite and virtual social events to keep us connected in our Hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li></ul>

Senior Engineer

<div><strong>Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies<br></strong><br></div><div>At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.</div><div><br>We are a mission-driven organization, guided by four core principles:</div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Trusted Exchange:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!<br><br></div><div><strong>The Opportunity:<br></strong><br></div><div>As a member of the AI Engineering Team, you will play a key role in building and optimizing our platform to deliver AI-driven tools that align with Gloo’s mission of championing personal and spiritual growth.&nbsp;</div><div><br>You’ll bring technical expertise and strategic thinking to drive large-scale initiatives working with multiple teams. Your coordination of the efforts of the engineering team will help solve challenging problems. You will contribute to feature development across multiple applications, enhancing security, optimizing our full-stack architecture, and implementing solutions that enable Gloo’s strategic vision for AI-enabled growth and human flourishing.</div><div><br>You will work closely with teams to ensure our platform is robust and scalable, supporting strategic initiatives such as next-generation AI tools, trusted data infrastructures, and enhanced developer experiences. Additionally, you’ll support integrating advanced AI models and ensuring our applications serve a broad range of users, from faith organizations to individuals seeking personal growth and rooted in trust.&nbsp; This role is hybrid based in Pittsburgh, PA.<br><br></div><div><strong>The Team:</strong></div><div>Our Engineering Team is passionate about ensuring that our software is of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.<br><br></div><div><strong>What You’ll Be Doing:</strong></div><ul><li>Technical Excellence<ul><li>Designs and builds complex, flexible architectures that demonstrate best practices and prepares for future needs.&nbsp;</li><li>Demonstrates organization-level expertise in a particular area or go-to person for solving problems in their domain expertise for all of engineering.&nbsp;</li><li>Actively educates their team in their areas of knowledge.&nbsp;</li><li>Designs systems and applications for testability and quality.&nbsp;</li><li>Marshals resources to improve testability and quality of systems and applications that need it.</li></ul></li><li>Delivery<ul><li>Takes a business unit’s strategic initiative, defines projects and works with teams to assign ownership and priority to those projects.&nbsp;</li><li>Consistently identifies and delivers solutions that improve the efficiency and productivity of team members working in their area of ownership.&nbsp;</li><li>Finds ways to deliver requested scope faster.&nbsp;</li><li>Finds ways to deliver requested scope at higher quality.</li></ul></li><li>Strategic Clarity<ul><li>Adds clarity and nuanced understanding to Strategy and Design principles.&nbsp;</li><li>Represents engineering in cross-org discussions.&nbsp;</li><li>Helps guide their team on broader impact and mentors them on how their decisions impact Gloo.&nbsp;</li><li>Aligns technology strategy with product strategy in partnership with Directors and Executives.&nbsp;</li><li>Leads team to create and maintain architectural, process and strategic documentation for the engineering organization.&nbsp;</li><li>Discovers, advocates for and creates buy in from stakeholders to drive complex process or strategy changes across teams.</li></ul></li><li>Collaboration<ul><li>Collaborates across functions including areas outside of engineering. Designs and refines processes that encourage a culture of collaboration.&nbsp;</li><li>Seeks to create solid working relationships with all teammates through open and honest dialog.&nbsp;</li><li>Encourages others to disagree and commit in order to avoid unresolved conflict.</li></ul></li><li>Leadership<ul><li>Encourages people to mentor each other and creates ways for them to do so.&nbsp;</li><li>Empowers Staff Engineers and Team Lead to make decisions.&nbsp;</li><li>Committed to continuous improvement through team retros and small improvements. Motivates the team and rights the ship in rough times.&nbsp;</li><li>Serves the team with hands-on effort.</li><li>&nbsp;Able to communicate tough realities to stakeholders.&nbsp;</li><li>Supports and guides team members with their Career Journey.</li></ul></li></ul><div><strong><br>What We Are Looking For:</strong></div><ul><li>Bachelor’s degree or higher in a relevant field, or equivalent practical experience.</li><li>8-10+ Years of Next.js or React experience, or other object-oriented and / or functional programming languages and frameworks in addition to Python and AI technologies.</li><li>3+ years demonstrated leadership experience leading large-scale technical initiatives</li></ul><div><strong><br>Compensation:</strong> $175,000 - $225,000<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical with HSA contribution</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Snacks and beverages</li><li>Onsite and virtual social events to keep us connected in our Hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li></ul>

Senior Staff Engineer

<div><strong>Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies</strong></div><div><br>At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.<br><br></div><div>We are a mission-driven organization, guided by four core principles:</div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Trusted Exchange:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!<br><br></div><h3><strong>The Opportunity:</strong></h3><div>As a Product Manager, you will drive product discovery and delivery, ensuring that our AI-powered solutions solve meaningful customer problems. You’ll collaborate with design and engineering to build and scale innovative products across mobile and web platforms. Beyond translating vision into requirements, you will take ownership of identifying the right customer problems to solve, rapidly prototyping solutions, and validating ideas before execution.<br><br></div><div>This role requires agility, a strong grasp of user-centered design, and the ability to leverage AI tools (such as Replit, Lovable, and V0) to speed up iteration and innovation. You will work cross-functionally with stakeholders, including leadership, engineering, and customer teams, to ensure products align with business objectives and deliver real impact.</div><div><br>This position is hybrid, based in Pittsburgh, PA, with at least three days a week in our Sewickley office.<br><br></div><div><strong>The Team</strong>:&nbsp;</div><div>Our Team is passionate about ensuring that our products are of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.</div><div><br></div><h3><strong>What You’ll Be Doing:</strong></h3><ul><li>Own the product discovery process by identifying the right customer problems to solve, testing hypotheses quickly, and ensuring solutions align with quarterly MBOs.</li><li>Translate product vision and goals into detailed requirements for engineering teams, including user stories and workflows.</li><li>Partner closely with engineers to define scope, manage trade-offs, and ensure timely delivery of high-quality products.</li><li>Conduct user research to validate product ideas and prioritize enhancements.</li><li>Leverage AI tools (such as Replit, Lovable, and V0) to prototype and validate concepts efficiently.</li><li>Stay informed about various technology trends, such as AI, and integrate new advancements into product development where relevant.</li><li>Adapt to changing priorities, ensuring the product roadmap balances short-term impact with long-term strategy.</li></ul><div><br></div><h3><strong>What We're Looking For:</strong></h3><ul><li>3-5+ years of product management experience with a strong track record of leading discovery, defining solutions, and delivering impact.</li><li>Comfort using AI-powered prototyping tools (such as Replit, Lovable, V0) to rapidly test and iterate on ideas.</li><li>Experience leveraging LLMs (such as ChatGPT, Claude, or Gemini) for both internal product workflows and customer-facing applications.</li><li>Strong collaboration skills, with the ability to work effectively with engineers, designers, and stakeholders.</li><li>Entrepreneurial mindset, comfortable with ambiguity, and eager to take full ownership of product direction and execution.</li></ul><div><strong><br>Compensation:</strong> $95,000 - $130,000<br><br></div><h3><strong>Our Team Members Enjoy:</strong></h3><ul><li>Compensation and bonus commensurate with experience.</li><li>Plenty of time off to keep you balanced.</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business.</li><li>Snacks, coffee, sparkling water, and sodas</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities.&nbsp;</li></ul>

Product Manager

<div>Sight &amp; Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. &nbsp;<br><br></div><div>The Full Stack Developer will support the mission of Sight &amp; Sound by developing custom software applications with a broad understanding of both frontend and backend technologies. They will collaborate heavily with internal team members and external stakeholders to accomplish the business’s technical goals and ensure systems are both reliable and secure.<br><br></div><div><strong>Essential Duties and Responsibilities:</strong></div><ul><li>Build modern full stack software applications with proven industry technologies.</li><li>Refactor existing software applications, keeping up to date with industry best practices.</li><li>Write code in a variety of programming languages with frontend and backend technologies, such as TypeScript, HTML, CSS, Java, SQL, Angular, Spring Boot and more.</li><li>Review frontend and backend code written by others, providing constructive feedback.</li><li>Participate in visual and technical design discussions with an eye for detail.</li><li>Provision, maintain, and monitor cloud infrastructure, security, and billing.</li><li>Maintain continuous integration/deployment pipelines and DevOps workflows.</li><li>Lead documentation and training across the team regarding standards and best practices.</li></ul><div><strong>Prerequisites:</strong></div><ul><li>Strong ability to collaborate with others who have various backgrounds and perspectives</li><li>Ability to communicate effectively with the Development Team as well as external stakeholders</li><li>Ability to develop a technical implementation plan based on business requirements and communicate the plan effectively</li><li>Extensive hands-on experience with both frontend and backend programming technologies</li><li>Knowledge of Agile software development practices</li><li>Understanding of DevOps principles including the full breadth of the CI/CD process</li><li>Basic knowledge of cloud providers such as AWS, Azure, and others</li></ul><div><em>In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</em></div>

Full Stack Developer

<div>&nbsp;</div><div>JOB DESCRIPTION&nbsp; &nbsp; &nbsp; &nbsp;</div><div>The CRM systems manager is responsible for the development and management of the customer relationship management (CRM) system and related support activities at HOPE International.<em> </em><br><br></div><div><strong>LOCATION:</strong> Lancaster, PA preferred; remote US considered&nbsp;<br><br></div><div><strong>DEPARTMENT: </strong>&nbsp;Information Technology&nbsp;<br><br></div><div><strong>REPORTS TO: </strong>Director of IT&nbsp;<br><br></div><div><strong>MANAGES: </strong>CRM System Administrators&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br><br></div><div><strong>BAND: </strong>Senior Professional&nbsp;<br><br></div><div><strong>STATUS:</strong> Exempt, domestic, full-time employee&nbsp;</div><div><br>FULL SUMMARY<br><br></div><div>The CRM systems manager is the leader of development, support, and ongoing innovation for HOPE International’s customer relationship management system (Salesforce NPSP) and related applications. The CRM systems manager directly supervises the CRM team staff, while providing project management leadership on a portfolio of projects. In this role, s/he is responsible for the coordination of cross-functional working groups and a coordination between the development, marketing, finance, and technology departments to enhance the donor experience, internal operations, and strategy for HOPE International.&nbsp;<br><br></div><div><br></div><div><strong>RESPONSIBILITIES</strong></div><div><br></div><div>Promote and contribute to the fulfillment of HOPE International’s mission and vision.&nbsp;</div><div><strong><br>Strategy Development &amp; Implementation </strong><br><br></div><ul><li>Serve as a technical expert and advisor in cross-departmental strategic planning teams to inform platform development and innovation&nbsp;</li><li>Align CRM work plans and system development cycles to accomplish strategic plan goals, with regular reporting on goal progress and achievement&nbsp;</li><li>Advise and educate HOPE International leadership on the impact of new technical applications and their applicability to HOPE’s requirements&nbsp;</li></ul><div><br></div><div><strong>CRM Team Management</strong>&nbsp;<br><br></div><ul><li>Directly supervise the staff and activities of the CRM team, investing in their personal and professional development&nbsp;</li><li>Direct the CRM team’s helpdesk support delivery functions to ensure timely, accurate, and professional service delivery&nbsp;</li><li>Manage the CRM bi-annual budgeting process and advise departmental leaders on CRM-related budgetary matters&nbsp;</li><li>Promote and oversee strategic relationships between internal resources and external entities, including vendors, consultants, and partner organizations&nbsp;</li></ul><div><strong><br>CRM System Development &amp; Management</strong>&nbsp;<br><br></div><ul><li>Lead ongoing development, maintenance, and optimization of HOPE’s CRM instance (Salesforce NPSP) and related financial, reporting, and marketing applications in compliance with security, data privacy, and organizational needs&nbsp;</li><li>Manage the agile prioritization and workflow of constituent development proposals by assigning staff to the right tasks and collaborating with department leaders to align on requests and roadmaps&nbsp;</li><li>Provide project management leadership on critical improvement or implementation projects, while working with other project leads to guide a portfolio of related projects&nbsp;</li><li>Facilitate a cross-functional teams in the assessment of relationship management and constituent needs and implementation of solutions, including leading technical advising, pipeline/channel management, and business analysis&nbsp;</li><li>Collaborate with cyber security officers and internal audit resources to ensure the integrity of the CRM system, data, and operations as well as monitoring the technology area for areas which may impact CRM, such as cryptocurrencies&nbsp;</li><li>Lead and advise the acquisition, development and implementation of any new CRM software and related applications across the organization&nbsp;</li></ul><div><br><br><strong>QUALIFICATIONS</strong><br><br></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of&nbsp;</li><li>&nbsp;HOPE International&nbsp;</li><li>Minimum 3-5 years of experience in CRM system administration required&nbsp;</li><li>Minimum of 2 years team leadership and project management experience required&nbsp;</li><li>Experience in non-profit or financial technology services sectors strongly preferred&nbsp;</li><li>Salesforce Systems Administrator Certification required; Additional Salesforce certification and experience in other CRM platforms and applications is a plus&nbsp;</li><li>Bachelor’s degree in information or computer science, finance, business management, or related field required&nbsp;</li><li>Demonstrated excellence in cross-team communication and organizational skills; experience with agile processes required, while PMP, Six Sigma, ITIL, Google Project Management Certificate, etc. certifications are a plus&nbsp;</li><li>Creativity, flexibility, and the ability to manage people gracefully under pressure and with competing priorities&nbsp;</li><li>Strong analytical and technical problem-solving capacity&nbsp;</li><li>Ability to communicate technical solutions, strategies, and value with non-technical business leadership&nbsp;</li><li>Demonstrated desire to help people that have been brought low by poverty or other circumstances regain hope, dignity, and ability to support themselves and their families&nbsp;</li></ul><div><br></div>

CRM Systems Manager

<div>Intulse is looking for the right person to join our client service team and work alongside other amazing people serving our clients. We want to hire people who are going to be an amazing complement to our culture and team, that’s why we look for more than just the necessary skills to do a job but also for the personality and character that your new teammates will enjoy being around and that you’ll love spending time with as well. We are focused on providing world-class technology solutions that make it easier for our clients to accomplish their missions. We work in a fast-paced, team-oriented environment where we build, sell, implement and support communication solutions for our clients. If you share this passion and have the talent to join our team then we look forward to hearing from you!</div><div><br><strong>Salary</strong></div><div>$54,746 - $62,886 per year<br><br></div><div><strong>Character Requirements</strong></div><ul><li>Responsibility: Innate desire to do more than what is expected</li><li>Thoroughness: Work with efficiency, completeness, and within reasonable timeframes</li><li>Dependability: Fulfillment of expectations without excessive oversight</li><li>Determination: Persistence to complete goals in spite of external influences</li><li>Flexibility: Willingness to adapt to the needs of multiple departments and respond to direction and vision of teammates</li></ul><div><strong>Responsibilities</strong></div><ul><li>Triage, gather and analyze client issues and determine the best way to resolve problems.</li><li>Respond to client requests via phone and helpdesk software</li><li>Have a deep understanding of our system's capabilities so you can combine our features in new and creative ways to create the communication experiences that our clients desire</li></ul><div><strong>Schedule Requirements</strong></div><ul><li>This position will work from 11:00 AM to 8:00 PM (eastern time) Monday through Friday</li><li>This position comes with a 10% shift differential pay bump</li></ul><div><strong>Required Skills</strong></div><ul><li>Ability to communicate clearly with clients and peers</li><li>Effective listener</li><li>Ability to be patient and remain calm even in stressful client situations</li><li>Enjoys and is energized by interaction with others</li><li>Technology background or strong personal interest in technology</li><li>Strong work ethic and with personal time management</li><li>Ability to critically think through, troubleshoot, and resolve problems</li><li>Ability to learn quickly in a self-directed environment with minimal supervision</li><li>Technical coursework or 1+ years in a technical support environment is not a requirement but is a huge bonus</li></ul><div><strong>Benefits</strong></div><ul><li>Profit sharing</li><li>Healthcare options</li><li>401K retirement plan with generous company matching</li><li>Generous PTO</li><li>Weekly company provided lunches</li><li>Work from home flexibility</li></ul>

Client Service Representative

<div><strong>Description</strong></div><div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes in the faith ecospace use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.<br><br></div><div>By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.&nbsp;<br><br></div><div><strong>The Opportunity: &nbsp;</strong></div><div>As the newest Associate Product Manager on our AI team, you will play a pivotal role in transforming our product vision into actionable strategies and bringing innovative products to market. This is a unique opportunity to combine your faith with technology and your vocation, contributing to products that serve the faith ecosystem. You will collaborate closely with our go-to-market teams, as well as engage with prospects and customers within the faith community to gather insights and feedback. Your role involves staying on top of the latest trends in AI and bringing fresh ideas and suggestions to the team.<br><br></div><div>In this fast-paced environment, you will assist design teams to craft compelling and intuitive user experiences. You will use tools like Figma to create product flows and detailed requirements, providing visually engaging guides that help our engineers build cutting-edge solutions. By collaborating with the executive team, finding market trends, and synthesizing customer feedback, you will help to ensure our products not only meet but exceed expectations.&nbsp; This role is hybrid, based in the Pittsburg, Pennsylvania area.&nbsp;<br><br></div><div><strong>The Team:</strong></div><div>Our AI team is a dynamic group of passionate professionals dedicated to leveraging artificial intelligence to make a positive impact within the faith ecosystem. We collaborate closely with go-to-market teams, prospects, and customers to ensure our products align with the unique needs of the faith community. Our engineers, designers, and product managers work together in an environment that values open communication and continuous learning. We thrive on solving complex problems and are excited to welcome a new Associate Product Manager who shares our enthusiasm for creating transformative products that help people grow in their personal and spiritual journeys.<br><br></div><div><strong>What You’ll Be Doing:</strong></div><ul><li>Transforming Vision into Strategy: Help to build strategies and execution plans from high-level product visions, particularly focusing on solutions for the faith community.</li><li>Collaborating Across Teams: Work closely with design, engineering, and go-to-market teams to build engaging, user-friendly products.</li><li>Engaging with Customers: Interact with prospects and customers within the faith ecosystem to gather insights and feedback, ensuring our products meet real-world needs.</li><li>Using Figma for Product Design: Utilize Figma to create product flows, wireframes, and detailed requirements that guide the development process.</li><li>Staying Ahead of AI Trends: Research the latest developments in AI, bringing new ideas and suggestions to the team.</li><li>Creating Detailed Requirements: Develop comprehensive, visually compelling product requirements and specifications.</li><li>Managing Development Timelines: Help to create product development timelines to keep projects on track.</li><li>Incorporating Feedback: Gather input from the executive team, market research, and customer interactions to inform product decisions.</li><li>Facilitating Cross-Functional Communication: Help to align all stakeholders, including design, engineering, marketing, and sales teams.</li><li>Participating in Agile Processes: Engage in sprint planning, backlog grooming, and other Agile ceremonies.</li><li>Prioritizing Features: Assess and prioritize product features based on business value and customer needs.</li><li>Ensuring Quality Alignment: Verify that product deliverables align with company goals and provide exceptional user experiences.</li></ul><div><br><strong>Requirements<br></strong><br></div><div><strong>What We’re Looking For:&nbsp;</strong></div><ul><li>Educational Background: Bachelor's degree in Business, Computer Science, Engineering, Design, or a related field; or equivalent experience.</li><li>Experience Level: 1-2 years of experience in product management, product development, or a related role.</li><li>AI Enthusiasm: A strong interest in AI technologies and their application in product development.</li><li>Proficiency in Figma: Experience using Figma or similar design tools to create product flows and wireframes.</li><li>Customer Engagement: Experience working closely with sales, marketing, and directly with customers or prospects.</li><li>Design Collaboration: Experience collaborating with design teams to create user-centered products.</li><li>Communication Skills: Excellent verbal and written communication skills with the ability to collaborate effectively across teams.</li><li>Trend Awareness: Passion for staying updated on the newest trends in AI and technology.</li><li>Adaptability: Comfortable working in a fast-paced environment and managing multiple projects simultaneously.</li><li>Analytical Mindset: Strong problem-solving skills and an analytical approach to decision-making.</li><li>Agile Familiarity: Knowledge of Agile methodologies and tools (e.g., Jira, Trello) is a plus.</li><li>Passion for Innovation: Eagerness to bring new ideas to the table and drive innovation.</li></ul><div><br><strong>Benefits<br></strong><br></div><div><strong>Compensation</strong>: $90,000 - $110,000<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Onsite and virtual social events&nbsp;</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li><li>Headquartered in downtown Boulder off of iconic Pearl Street Mall. Steps to a variety of restaurants, coffee shops and hiking trails.</li></ul>

Associate Product Manager

<div>This is a Hybrid position.<br><br><strong>Description</strong></div><div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.<br><br></div><div>By building a common AI platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips champions with the right tools to drive personal growth and human flourishing. We are a fast-moving and passionate team, looking for talented professionals driven to make a positive impact.<br><br></div><div><strong>The Opportunity:</strong></div><div>As a member of the AI Engineering Team, you will play a key role in building and optimizing our platform to deliver AI-driven tools that align with Gloo’s mission of championing personal and spiritual growth.&nbsp;<br><br></div><div>You will contribute to feature development across multiple applications, enhancing security, optimizing our full-stack architecture, and implementing solutions that enable Gloo’s strategic vision for AI-enabled growth and human flourishing.<br><br></div><div>You will work closely with teams to ensure our platform is robust and scalable, supporting strategic initiatives such as next-generation AI tools, trusted data infrastructures, and enhanced developer experiences. Additionally, you’ll support integrating advanced AI models and ensuring our applications serve a broad range of users, from faith organizations to individuals seeking personal growth and rooted in trust.&nbsp; This is a hybrid position working out of the Pittsburg, Pennsylvania area.<br><br></div><div><strong>The Team:</strong></div><div>Our Engineering Team is passionate about ensuring that our software is of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.<br><br></div><div><em>What You’ll Be Doing:</em></div><ul><li>Designing end-to-end solutions that include database, API design, and testing, as well as implementing UI/UX using NextJS, React, and other Javascript Libraries..</li><li>Working on scalable and secure cloud architectures that support Gloo’s AI and data initiatives, including trusted data handling and AI-driven content solutions.</li><li>Enhancing our web applications’ performance and security to ensure stability and resilency–no matter the throughput.</li><li>Collaborating closely with the product and AI engineer team to deliver solutions that align with Gloo’s strategic goals in AI development and platform expansion.</li><li>Contributing to the continuous improvement of our development pipeline, ensuring efficient deployments and high-quality releases.</li><li>Supporting the integration of advanced data and AI services to help organizations and individuals grow in their faith and personal development.</li><li>Optimizing our design and performance while using modern tech stacks that align with Gloo’s strategic focus on innovation.</li><li>Mentoring teammates and contributing to knowledge-sharing and team growth as we scale our platform and AI tools.</li></ul><div><br><strong>Requirements</strong></div><div><em>What We Are Looking For:</em></div><ul><li>A passion for serving fellow team members and customers through thoughtful, effective, and robust software solutions.</li><li>At least 1-2 years of experience working on web applications within collaborative teams.</li><li>Autonomous and self-driven leadership in a collaborative environment that requires proactive solutions.</li><li>A growth mindset to learn and deliver functional features in Artificial Intelligence and Machine Learning.</li><li>Expertise in React, Next.js or equivalent front-end framework.</li><li>Expertise in Python as a backend service to power APIs and AI workflows.</li><li>BS in Computer Science or Engineering, or equivalent demonstrated experience.</li><li>Experience with building and maintaining automated test suites for web applications.</li><li>Familiarity with Docker, Kubernetes, containerized deployment environments, and GitHub Actions.</li><li>Experience delivering work via a continuous improvement and delivery methodology.</li><li>Familiarity with Kanban software development methodologies.</li><li>Exposure and understanding implementing AI technologies.&nbsp;</li><li>Excellent written and verbal communication skills for effectively translating technical solutions.&nbsp;</li></ul><div><strong>Benefits<br></strong><br></div><div>Compensation: $95,000 - $115,000<br><br></div><div>Our Team Members Enjoy:</div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Fresh fruit, snacks, coffee and sodas</li><li>Onsite and virtual social events to keep us connected in our Hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li><li>Headquartered in downtown Boulder off of iconic Pearl Street Mall. Steps to a variety of restaurants, coffee shops and hiking trails.&nbsp;</li></ul><div><br>This role will be posted until filled.</div>

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