<div><strong>Mission:<br></strong>Answers in Genesis is an apologetics (i.e., Christianity-defending) ministry dedicated to enabling Christians to defend their faith and to proclaim the gospel of Jesus Christ effectively. <br>The Marketing/E-commerce Team aids in this mission by using a range of channels and tactics to strategically reach people with the gospel and faith-affirming resources. As the E-commerce Administrator, you will be responsible for creating and managing products in our online store, setting up deals and specials, and proposing updates to make our online store the best it can be. Whether scheduling an email, proposing banner ideas, or setting up a discount code, you will&nbsp; have the opportunity to help us reach thousands of people daily with the gospel message and encourage believers in their faith.<br><br><strong>Goals:</strong></div><ul><li>Set up marketing emails, product pages, and landing pages.</li><li>Propose updates to products and store features.</li><li>Ensure that our online store is user-friendly and represents products well.</li><li>Other duties as assigned.</li></ul><div><br><strong>Qualifications</strong></div><div><br><strong>Skills Needed:</strong></div><ul><li>Ecommerce experience preferred</li><li>Working knowledge of HTML and Adobe products</li><li>Effective oral and written communication skills and interpersonal skills</li><li>Ability to estimate and meet realistic deadlines, being flexible to changing priorities</li><li>Passion for learning and growing</li><li>Self-motivated and results-driven</li></ul><div><br><strong>Benefits:</strong></div><ul><li>Health insurance</li><li>HSA match</li><li>401K match</li><li>Free access to many AiG resources and events</li><li>Free admission to the Ark Encounter, Creation Museum, other attractions through the Employee Exchange Program</li><li>Discounts to a variety of attractions and venues nationwide</li><li>Monthly marketing team training sessions and optional professional development opportunities</li><li>And more!</li></ul>

Ecommerce Administrator

<div><strong>Summary</strong>:<br>This is a crucial role at Answers in Genesis in the Brand, Product Development Department.&nbsp; This candidate will interact with all departments within AiG including Product Sales, Product Development, Marketing, Events, Design, Outreach, International, Educational Resources, Creation Museum, Ark Encounter, and others. This position will require all stages of Project Management, initiation, planning, execution, monitoring and controlling, and closing phases. Coordinating, scheduling, and prioritizing a multitude of product development projects simultaneously.&nbsp; Ability to Work with stakeholders and product development team to ensure projects are completed, tracked, and delivered on time and on budget.<br><br>In addition, they will need to handle a wide range of administrative support related tasks and work independently with little or no supervision. Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and projects.&nbsp; They will need to provide a high-level administrative support by conducting research, preparing statistical reports, preparing profit and loss statements, handling information requests, and performing clerical functions such as preparing correspondence, expense reports, purchase orders, receiving visitors, arranging conference calls, and scheduling meetings.<br><br>The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial in this role.&nbsp; Strong level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.</div><div>Qualifications</div><div><br><strong>Responsibilities</strong>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br>&nbsp;</div><ol><li>Project management responsibilities include identifying project requirements to define the outcomes; addressing various needs, concerns and expectations of others; setting up, maintaining and carrying out communications; managing others; creating project deliverables; and balancing competing project constraints.</li><li>Monitor project progress and set deadlines</li><li>Solve issues that arise.</li><li>Manage the cost of the project</li><li>Ensure stakeholder satisfaction</li><li>Evaluate project performance.</li><li>Plan and develop the project idea.&nbsp;</li><li>Schedule and attend periodic meetings of department teams.</li><li>Be responsible for heavy calendar management, requiring interaction with both internal and external and all AiG Brand and Product Development personnel.</li><li>Coordinate travel plans/schedule for CMO, VP, Director and other personnel on the product development team.</li><li>Provide administrative support to CMO and managers.</li><li>Prepare meeting agendas, meeting notes, and documentation.</li><li>Manage event projects, planning and execution.</li><li>Execute a project management model throughout each project life cycle.</li><li>Coordinate multiple projects from conception to production working closely with AiG personnel, designers, print shop, outside vendors, and Senior Management to ensure deadlines are met.</li><li>Coordinate recurring projects including maintaining schedules and tracking of print projects including but not limited to the newsletter, magazine subscription renewal letters, etc.</li><li>Prioritize and administer multiple projects simultaneously and follow through independently on issues in a timely manner.</li><li>Manage all design team projects using project management software.</li><li>Manage day-to-day problem solving and user support, coordinating efforts to increase<br>efficiency and communication.</li><li>&nbsp;obtaining, analyzing, and ordering estimates for all projects requiring outsource production.&nbsp;</li><li>Review and summarize miscellaneous reports and documents; prepare background<br>documents and outgoing mail as necessary.</li><li>Prepare individual expense reports, attaching all receipts and filing all proper<br>documentation.</li><li>Balance and maintain banking for our department.</li><li>Prepare purchase orders, track invoices, and monitor/maintain overall budgets.</li><li>File/maintain high level and confidential office documentation.</li><li>All other duties and responsibilities as assigned by management.</li></ol><div>&nbsp;</div><div><strong>REQUIREMENTS</strong></div><ol><li>&nbsp;Strong in the areas of integrity, service, professionalism, and critical &amp; creative thinking.</li><li>Able to work independently.</li><li>Superior organizational skills (a proven track record) and attention to details.</li><li>Able to handle multiple large projects with skill and flexibility.</li><li>Able to complete tasks in a timely manner</li><li>Able to work well under pressure, determine priorities and produce results</li><li>Possess good writing, oral communication, and analytical skills.</li><li>Advanced understanding of Microsoft Word, Excel, and Outlook.</li><li>Flexibility and the ability to work together with many personality types at different levels.</li><li>Desire to be a team player in an exciting God-centered ministry and willing to help wherever needed in a humble, gracious manner.</li><li>Willing and able to adapt to changes in policies, procedures, and work assignments</li><li>A marketing mindset</li></ol><div>&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ol><li>Bachelor’s degree or equivalent experience in either administrative, project management or a computer-related field.</li><li>Five years administrative or project management experience (or equivalent).</li><li>Proficiency with Microsoft Word, Excel, Outlook, and other productivity tools.</li></ol><div>&nbsp;</div><div><strong>Items needed for possible employment</strong></div><ul><li>Completion of on-line application</li><li>Resume</li><li>Salary requirements</li><li>Salvation testimony</li><li>Creation belief statement</li><li>Confirmation of your agreement with the AiG Statement of Faith</li></ul>

Project Manager

<div><strong>Description</strong></div><div>The role is responsible for planning, executing, and delivering projects on time, within scope, and within budget. The IT Project Manager will coordinate with cross-functional teams, stakeholders, and vendors to ensure project success. Project types include software development, off-the-shelf applications as well as infrastructure upgrades and implementation.<br><br>This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.<br><br><strong>Responsibilities</strong>:</div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li><li>Define project goals, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans, schedules, and budgets to track progress and resource allocation.</li><li>Lead project meetings and communicate project objectives, roles, and responsibilities to team members.</li><li>Identify and manage project risks, issues, and dependencies throughout the project lifecycle.</li><li>Monitor and report on project progress to stakeholders, including status updates, milestone achievements, and budget/spending.</li><li>Coordinate with cross-functional teams, including IT developers, business analysts, quality assurance, and operations, to ensure project alignment and execution.</li><li>Manage project resources, including personnel, equipment, and materials, to meet project requirements.</li><li>Ensure adherence to project management methodologies and best practices.</li><li>Facilitate project meetings, workshops, and reviews to gather feedback, resolve issues, and make decisions.</li><li>Conduct post-project reviews to evaluate lessons learned and identify areas for improvement.</li></ul><div><br></div><h3>Qualifications</h3><div><br><strong>Requirements:</strong></div><ul><li>Excellent leadership and team management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Exceptional organizational and time management skills.</li><li>Proficiency in project management tools and software.</li><li>Sound understanding of IT systems and technologies.</li><li>Ability to prioritize tasks and manage multiple projects simultaneously.</li><li>Problem-solving and decision-making skills.</li><li>Risk management and mitigation expertise.</li><li>Negotiation and conflict resolution skills.</li></ul><div><strong><br>Education &amp; Experience:</strong></div><ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>3+ years experience in technical project management, program management, or business/systems analysis.</li><li>Certification in project management (e.g., PMP, PRINCE2) is a plus.</li><li>Working use of a project planning tool (e.g. JIRA, Monday, ClickUp). Familiarity with Agile/Scrum methodologies is a plus.</li><li>Experience working with remote teams and distributed stakeholders.</li><li>Knowledge of IT infrastructure, software development lifecycle (SDLC), and IT service management (ITSM) processes.</li></ul>

Information Technology Project Manager

<div><strong>Overview</strong><br>The Quality and Change Assurance Manager is a multifaceted role responsible for overseeing quality assurance processes and change management practices within the IT department. This position plays a critical role in ensuring the reliability, stability, and security of IT systems and applications through rigorous testing, evaluation, and controlled change implementation.<br><br>This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.<br><br><strong>Responsibilities</strong></div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li></ul><div><strong><br>Quality Assurance Management</strong></div><ul><li>Develop and implement QA strategies, policies, and procedures to ensure the quality and reliability of IT systems, applications, and services.</li><li>Establish QA standards, methodologies, and best practices to guide testing activities across the software development lifecycle (SDLC).</li><li>Define test plans, test cases, and test scripts for functional, regression, performance, and security testing.</li><li>Manage the activities of performance, stress and regression testing, as well as bench testing for hardware implementations.</li></ul><div>&nbsp;</div><div><strong><br>Testing and Evaluation</strong></div><ul><li>Coordinate and oversee testing efforts, including manual and automated testing activities, to validate system functionality, performance, and security.</li><li>Conduct thorough reviews of software requirements, designs, and code to identify defects, discrepancies, and potential risks.</li><li>Collaborate with development teams to prioritize and resolve defects and ensure that software releases meet quality standards and user requirements.</li></ul><div><strong><br>Change Management</strong></div><ul><li>Ensure user testing is completed and signed off before progression from development to production.</li><li>Establish processes for large and small changes, where small changes are accommodated and conducted though pre-approved processes.</li><li>Conduct readiness review through committee participation that includes technicians and end users.</li><li>Develop and implement change management processes and controls to govern the introduction of changes into IT environments while minimizing disruption and risk.</li><li>Review and assess proposed changes, evaluating their impact on IT systems, infrastructure, and operations.</li><li>Coordinate change approval, scheduling, and communication activities to ensure that changes are implemented efficiently and effectively.</li></ul><div>&nbsp;</div><div><strong><br>Compliance and Auditing</strong></div><ul><li>Ensure compliance with relevant regulations, standards, and industry best practices related to quality assurance and change management (e.g., ISO 9001, ITIL, GDPR).</li></ul><div>&nbsp;</div><div><strong><br>Continuous Improvement</strong></div><ul><li>Identify opportunities for process improvements, automation, and efficiency gains within the QA and change management functions.</li><li>Implement corrective and preventive actions to address root causes of quality issues and change-related incidents.</li><li>Foster a culture of continuous learning and improvement within the IT organization.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>Proven experience (3+ years) in quality assurance, change management, or a related field within IT.</li><li>Strong understanding of software development methodologies (e.g., Agile, Waterfall) and quality assurance principles.</li><li>Experience with testing tools and technologies (e.g., Selenium, JMeter) and change management tools (e.g., ServiceNow, JIRA).</li><li>Familiarity with ITIL practices and frameworks, particularly in the areas of change management and release management.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Strong communication and collaboration skills.</li><li>Relevant certifications (e.g., ISTQB, ITIL) are a plus.</li></ul>

Quality and Change Assurance Manager

<div>The IT Applications Manager will oversee multiple teams within the IT Department. These teams are engaged in software development, system integrations, BI reporting as well as configuration and maintenance of enterprise applications. This role includes managing and mentoring direct reports as well as overseeing the resource allocations for projects and support requests from the staff. The IT Application Support Manager will be expected to work in a fast-paced environment and will be responsible for ensuring the smooth operation of internal applications that support the ministry. The ideal candidate is comfortable leading a team, setting priorities, and asking the right questions to ensure focus remains on the goals of Answers in Genesis.<br>&nbsp;<br>This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.</div><ul><li>Promote the mission and standards of Answers in Genesis.</li><li>Create a SERVE culture environment in all work done.</li><li>Approach all tasks with a second mile mindset.</li><li>Prioritize personal integrity in all interactions and assignments.</li></ul><div><strong><br>Responsibilities</strong></div><ul><li>Oversee the effort to design, plan, and implement application solutions to support ministry operations while looking to increase efficiency, reduce cost, and improve solutions.</li><li>Handle resource allocation of the team across projects and support requests and manage the after hours support rotation.</li><li>Monitor and maintain internal applications to ensure reasonable uptime and security compliance is maintained.</li><li>Oversee Tier-3 team and vendor support for purchased applications (e.g. CRM, ERP, POS) ensuring compliance with vendor service-level agreements.</li><li>Provide leadership and hands-on technical direction in troubleshooting problems and addressing break-fix situations.</li><li>Develop and maintain policies and procedures that promote a secure and reliable internal applications to support all aspects of the ministry.</li><li>Coordinate with vendors, contractors, and internal stakeholders to ensure successful operational support of internal applications.</li><li>Report to upper management on staff development and internal application support activities.</li><li>Offer leadership and coaching as you manage staff performance.</li><li>Pursue training opportunities on management techniques and relevant technologies to help identify ongoing technological improvements.</li><li>Promote the mission and standards of Answers in Genesis.</li></ul><div><br><strong>Qualifications</strong></div><div><strong>Requirements</strong></div><ul><li>Responsible, self-motivated, well-organized with good time management skills.</li><li>Strong written and verbal communication skills.</li><li>Strong analytical and problem-solving skills.</li><li>Experience with software development lifecycle and methodologies (e.g. Agile, SCRUM)</li><li>Ability to prioritize projects and tasks to meet ministry goals.</li><li>Maintain a consistent walk with the Lord and regular church attendance.</li><li>Operate as a person of integrity who is trustworthy, exhibits a passion for the mission of Answers in Genesis, walks in humility and approaches challenging situations with courage.</li></ul><div><strong><br>Preferred</strong></div><ul><li>Familiarity with PowerBI, Dynamics365, SAP ByDesign, POS</li></ul><div><strong><br>Education &amp; Experience</strong></div><ul><li>Bachelor’s Degree in Computer Science or equivalent.</li><li>5+ years in software development.</li><li>3+ years in a management role.</li></ul><div><br>Items needed for Possible Employment</div><ul><li>Completion of online application</li><li>Salary Requirements</li><li>Salvation Testimony</li><li>Creation Belief Statement</li><li>Confirmation of your agreement with the Answers in Genesis Statement of Faith&nbsp;</li><li>Completion of a Background Check and Pre-Employment Drug Screen</li></ul>

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