<div>The Corporate Web Developer and UI/UX Specialist is a strategic and execution-focused digital professional responsible for improving the usability, visual effectiveness, and conversion performance of Focus on the Family’s digital experiences. As the organization’s primary technical and user-experience authority for its websites, this role leads the ongoing improvement and redesigning of the organization’s web presence, ensuring that digital experiences are intuitive, accessible, visually consistent, easy to navigate, discoverable through search, reliable, and high-performing. Reporting to the Exec. Director of Product Development, this role enhances landing pages, applications, and campus guest digital journeys so constituents can easily discover, engage with, and benefit from the ministry’s programs and products. Working at the intersection of design, user behavior, and analytics, this position applies usability best practices, A/B testing, and performance data to improve engagement, conversion, retention, and constituent satisfaction. The Corporate Web Developer and UI/UX Specialist partners closely with product, marketing, development, and creative teams to translate program, service, and product goals into clear, compelling, and high-performing digital experiences. As the Corporate Web Developer and UI/UX specialist, this person sets the standards for the website from page load times to overall brand representation and consistency across the site. This role keeps the constituent at the center of every design decision, ensuring that the ministry’s programs and products are presented in ways that are intuitive, accessible, and aligned with the mission of reaching and strengthening families in Christ.<br><br></div><div>Essential Duties/Responsibilities: Analyzes and optimizes the UI/UX of Programs and Products landing pages to improve usability, design effectiveness, and conversion performance<br><br></div><div>Owns and maintains a shared component/design system so department developers build consistently rather than recreating UI patterns<br><br></div><div>Defines and enforces performance budgets (load time, page weight, Core Web Vitals) as a gate for any new page or feature shipped across the site<br><br></div><div>Establishes a lightweight technical review process (e.g., RFCs for significant changes) to maintain architectural coherence across a matrixed team without direct reporting authority<br><br></div><div>Coordinates sprint priorities and technical dependencies across departments in partnership with each Marketing Manager<br><br></div><div>Provides technical mentorship and UI/UX guidance to department-level developers and web designers<br><br></div><div>Leads blameless post-incident reviews when site issues occur (broken links, outages, SEO drops), feeding learnings back into monitoring and process Plans and executes A/B tests on landing pages and applies findings to improve user flow, design decisions, and conversion rates<br><br></div><div>Maintains brand consistency and accessibility standards across Programs and Products digital properties<br><br></div><div>Analyzes and improves the UI/UX of Programs and Products applications by identifying friction points and recommending enhancements that increase engagement and retention<br><br></div><div>Reviews application user journeys, navigation, and interface patterns to ensure intuitive, mobile-responsive, and user-centered experiences<br><br></div><div>Collaborates with developers and web designers and product stakeholders to prioritize, refine, and validate application design improvements<br><br></div><div>Provides UI/UX consultation for new Programs and Products from concept through launch, helping ensure a strong and effective user experience throughout the development lifecycle<br><br></div><div>Advises product teams on wireframes, design concepts, functional specifications, and user experience considerations during early development stages<br><br></div><div>Conducts pre-launch quality review of pages, applications, and prototypes for usability, browser compatibility, mobile responsiveness, accessibility, and load performance<br><br></div><div>Optimizes the digital experience by improving user-facing touchpoints that guide visitors through their interaction with the ministry<br><br></div><div>Serves as a visual brand steward by maintaining consistent design standards across Programs and Products digital platforms and contributing to the evolution of the ministry’s digital design approach through user-informed improvements<br><br></div><div>Collaborates with cross-functional teams, including product development, marketing, development, and creative, to translate ministry goals into polished, effective, and high-performing digital experiences<br><br></div><div>Researches constituent behavior, industry best practices, and emerging technologies to inform design decisions and improve engagement, conversion, and retention<br><br></div><div><strong>Site Reliability &amp; Performance:</strong><br><br></div><div>Sets requirements for and consumes broken-link/page-error alerting (built in partnership Define with software engineering) Owns page load speed and performance optimization to reduce visitor abandonment and support SEO and user experience Establishes site health as an ongoing monitored discipline, addressing the organization’s history of undetected broken links and lost SEO value<br><br></div><div><strong>UX, Design &amp; Discoverability:</strong><br><br></div><div>Leads the redesign/overhaul of managed websites to improve usability, information architecture, and visual brand consistency Architects content, organization, search, tagging, and navigation systems so users can easily find relevant content within a large content library Owns the technical/architectural foundation for SEO and AI-engine discoverability (site structure, crawlability, indexing, sitemaps, schema markup, internal linking), in close partnership with the content team’s SEO/AEO specialists, who own keyword and content-level optimization<br><br></div><div><strong>Experimentation &amp; Personalization Platform:</strong><br><br></div><div>Owns the technical standards and platform selection for on-site experimentation, including A/B testing and multi-armed bandit/adaptive optimization (“king of the hill” testing), where the best-performing treatment automatically receives an increasing share of traffic over time Provides department developers with a consistent, statistically sound framework for testing CTAs, conversion paths, and personalized experiences Partners with the Marketing Cloud Personalization lead on the technical integration of personalization with the experimentation platform<br><br></div><div><strong>Data &amp; Engagement Enablement:</strong><br><br></div><div>Ensures the right tracking, tagging, and data-layer infrastructure is implemented site-wide so the organization’s data/reporting team can accurately capture and report on user behavior Partners with the data/reporting team to translate business questions (engagement, conversion, low-performing pages) into proper technical instrumentation Develops working knowledge of how users engage with and return to the site; partner with marketing to identify structural or UX changes that increase engagement and visit frequency<br><br></div><div><strong>Social &amp; Cross-Platform Engagement Infrastructure:</strong><br><br></div><div>Builds technical infrastructure for landing pages/templates tuned for traffic arriving from YouTube and social platforms, including referrer-aware page logic that surfaces relevant on-site content based on the source Implements on-site video infrastructure (chapters, related-content rails, VideoObject structured data) so the site’s own video content is indexable and competitive, not just an embedded iframe Builds re-engagement mechanics (e.g., watch progress, related content, save/return pathways) that give social-sourced visitors a reason to return to the site Ensures fast, frictionless sharing pathways back out to social/YouTube (Open Graph/Twitter Card tags, deep links) so engagement can flow in both directions Partners with engineering/data teams to connect external platform engagement signals to on-site behavior within Salesforce<br><br></div><div><strong>Platform Strategy &amp; Integration:</strong><br><br></div><div>Leads website integration of the current ecommerce platform with the main website and content ecosystem Supports the organization’s shift to a digital-first, video-first content strategy through appropriate site architecture and delivery infrastructure Works within the organization’s Salesforce ecosystem to ensure proper data flow between web properties and Salesforce Collaborates closely with software engineering on integrations and architecture decisions<br><br></div><div><strong>Other Duties/Responsibilities:</strong><br><br></div><div>Stays informed on best practices, industry standards, and accessibility requirements relevant to assigned projects and communicates applicable recommendations Supports promotion planning, campaign coordination, and product launch decisions as needed Creates and maintains documentation, style guides, and functional specifications for assigned work Performs other duties as assigned, including the creation of copyrightable works for the benefit of Focus on the Family<br><br></div><div>Managerial Breadth/Scope of Job: None<br><br></div><div><strong>Working Environment/Physical Requirements:</strong><br><br></div><div>Works primarily in an office environment Requires physical presence at the Colorado Springs campus Operates in a fast-paced environment with shifting project priorities and cross-functional demands May experience deadline-driven work periods during product launches and campaign cycles<br><br></div><div>JOB QUALIFICATIONS/REQUIREMENTS Character/Spiritual: Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...” Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.” Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer Engages in Christian ministry Demonstrates behaviors aligned with FOF core values<br><br></div><div>Personal Characteristics: Results-oriented, self-motivated, and committed A strong team player who is humble, hungry, and smart Detail and process oriented Takes frequent direction and feedback from teammates with grace Avid interest in digital media, especially user experience and content display Keeps constituent needs and pain points central to every design decision<br><br></div><div>Knowledge/Experience: Bachelor's degree in graphic design, user experience design, interactive design, a related field, or equivalent experience 5-7 years of experience in digital design, UI/UX, and website or app optimization Familiarity with A/B testing and UX analytics tools such as Microsoft Clarity, Google Optimize, Hotjar, or similar Working knowledge of technical SEO and AI/generative search discoverability (schema, crawl/index architecture, sitemaps) Experience with tagging/analytics implementation (e.g., Google Tag Manager, data layers) Experience with site performance optimization (page speed, Core Web Vitals) and setting/enforcing performance budgets Proficient with modern design and prototyping tools such as Figma and Adobe Creative Cloud Working knowledge of HTML5 and CSS3 and how design choices affect implementation Demonstrated ability to interpret product and marketing goals and translate them into user-centered digital solutions Experience designing for landing pages, e-commerce, or app experiences with emphasis on discoverability and conversion preferred Experience with video-related web infrastructure (embeds, structured data, streaming) a strong plus Familiarity with headless CMS architecture and DAM systems (Aprimo a plus) Experience integrating disparate platforms (e.g., ecommerce and CMS) Salesforce experience strongly preferred Comfortable operating in a matrix structure, influencing without direct authority over department-level developers Experience with Salesforce Marketing Cloud Personalization preferred<br><br></div><div>Skills, Abilities, and Special Talents/Gifts: Attention to Detail - ensures accuracy in layout, design, and branding across all digital deliverables Analytical Thinking - uses data, A/B testing, and user feedback to inform high-impact design improvements Problem Solving - troubleshoots UX issues and technical obstacles with clarity and creativity Customer Empathy - keeps constituent needs central in all design decisions and prioritizes ease of use Cross-Functional Communication - communicates clearly across product, marketing, development, and leadership Adaptability - thrives in a dynamic environment with shifting project priorities Time Management - juggles multiple design projects and meets deadlines effectively Initiative and Proactivity - identifies needs or opportunities and acts without waiting for direction Strategic Planning - aligns user experience decisions with ministry goals and product strategy<br><br></div><div>Stewardship Requirements: Demonstrates a commitment to responsible stewardship of donor-provided resources Understands and effectively works within a donor-supported ministry environment Designs experiences that maximize the ministry impact of every program and product investment<br><br></div><div>Pay Range: $77,608 to $91,144<br><br></div><div>Application Materials Required: Cover Letter, Resume/CV *Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.<br><br></div><div><strong>Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting:</strong><br><br></div><div>A current resume A cover letter that specifically addresses the job requirements and outlines qualifications.<br><br></div><div>Focus on the Family puts a high value on our team members and offers a unique benefit package. Employees scheduled for 20 hours or more per week are eligible for:<br><br></div><div>Norton LifeLock ID Theft Coverage Legal Shield/ID Shield Coverage AFLAC 403B Retirement Plan Vacation Time &amp; Vacation Payout Sick Time Holidays Service Awards Community Service Days Bookstore Discount Fitness Center<br><br></div><div><strong>Employees scheduled for 30 hours or more per week are eligible for all the above and:</strong><br><br></div><div>Medical Plan Dental Plan Vision Plan Life Insurance Disability Insurance Flexible Spending Accounts EAP (Employee Assistance Program) Tuition Reimbursement Warehouse Membership Reimbursement<br><br></div><div>Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.<br><br></div><div><strong>*Temporary employees are not eligible for benefits, except for:</strong><br><br></div><div>Sick Time Bookstore Discount Fitness Center<br><br></div><div><strong>Tentative Search Timeline:</strong><br><br></div><div>Priority will be given to applications submitted by September 30, 2026; However, this posting will remain open until filled. The potential employee start date is October 12, 2026<br><br></div><div>Posting date: September 15, 2026 Un-posting date: Ongoing until filled Posting contact email: job@fotf.org<br><br></div>

Corporate Web Developer & UI/UX Specialist

<h3>Position Description</h3><p>Edify promotes holistic and high-quality Christ-centered education in partnership with low-fee independent Christ-centered schools. The Salesforce Systems and Engagement Officer is a full-time position that will thrive in a challenging, innovative, and empowering mission-focused work environment. This role will play a hybrid role that balances technical data execution with user-facing training and support across our Latin America operations. As Edify continues to scale, this position bridges the gap between the technical backend (automation, SQL, and database management) and staff enablement (training, onboarding, and adoption.</p><p>This role is designed as a blend of technical and user enablement work: some of your time will be focused on technical sustainability, system configurations, and exploring programmatic solutions, and some will be dedicated to empowering our field staff in Latin America, running training sessions, and translating user feedback into clear system improvements. This position reports to the Salesforce Lead and will work closely with our Salesforce Engagement Officer in Africa.</p><h3>Work Environment</h3><p>This position will be full-time based in any of Edify operational countries in Central or South America, reporting to the Salesforce Lead. The atmosphere of Edify is one where you can expect to perform widely varied tasks related to the role.</p><h3>Travel Expectation</h3><p>The position requires the ability to travel as needed. Up to 25% travel may be required for regional/global conferences, gathering field feedback, or training staff. In addition to regional travel, Edify holds an annual all-staff meeting, alternating in a US-based or international location each year. Travel would be required to attend this meeting.</p><h3>Primary Responsibilities:</h3><ul><li>Technical Administration & Data Engineering</li></ul><ul><li>AppExchange & Tech Stack Management: Assist in the administration, troubleshooting, and optimization of Edify’s third-party Salesforce ecosystem and integrated packages. This includes managing forms (FormAssembly), offline mobile data collection tools (Taroworks), document generation apps (PDF Butler), and learning management systems (IDE/TalentLMS).</li><li>Data Auditing & SQL/SOQL: Utilize SQL/SOQL to query databases, troubleshoot data inconsistencies, and audit data integrity/hygiene. Master Bulk Import Tools and/or Data Loader to manage large-scale data migrations with high precision.</li><li>Advanced Excel Analytics: Leverage advanced Excel functions (VLOOKUPs, pivot tables, data cleaning formulas) to manipulate, format, and audit complex relational datasets before system ingestion.</li><li>Configuration & Flows: Design, test, and maintain Salesforce Flows, validation rules, and custom formulas to drive platform efficiency and enforce data integrity.</li><li>Reporting & Visualization: Partner with global stakeholders to build, optimize, and maintain complex dashboards and unified reports for leadership, ensuring metrics are clear and accurate.</li><li>Code Foundations: Under the guidance of the Salesforce Lead, actively learn and apply basic Apex or Javascript programming and custom configurations to help systematically absorb consultant-led technical tasks.</li></ul><ul><li>Training, Enablement & Change Management (50%)</li></ul><ul><li>Regional Onboarding & Training: Lead the Salesforce platform onboarding and continuous training of the operations staff in Central and South America, translating complex platform configurations into practical, easy-to-understand daily workflows.</li><li>Process Optimization & "Ride-Alongs": Actively engage field staff through interviews, focus groups, and virtual "ride-alongs" to identify system friction points, simplify data-entry burdens, and streamline field processes.</li><li>Localized Helpdesk Support: Manage the regional Central America and South America technical support queue. Act as an empathetic, collaborative partner to solve staff errors and system bugs, escalating to the Salesforce Lead when necessary.</li><li>Knowledge Base Management: Keep all training resources, Salesforce Knowledge articles, and LMS enablement content up-to-date and tailored to the unique operational context of the staff in Central and South America.</li></ul><h3>Experience and Education Required:</h3><ul><li>Salesforce Experience: 2–4 years of hands-on experience as a Salesforce Administrator or Power User. Salesforce Certified Administrator designation is required (or must be earned within the first 3 months).</li><li>Data & SQL Proficiency: Definite, proven experience working with relational database concepts and querying data via SQL or SOQL.</li><li>Advanced Excel Skills: Mastery of Excel for data manipulation, audit preparation, and data cleaning.</li><li>Enablement & Training Aptitude: Prior experience in software training, customer service, technical onboarding, or user support. Excellent presentation and communication skills.</li><li>Bilingual Fluency: Complete professional fluency in English and Spanish (written and verbal).</li></ul><h3>Additional Preferred Technical Qualifications:</h3><ul><li>Integrated Apps Familiarity: Previous hands-on experience configuring or troubleshooting tools like Taroworks, FormAssembly, or PDF Butler.</li><li>Coding Aptitude: Prior experience with, or a defined, strong interest in learning code (Apex, JavaScript, or Python) to expand into programmatic Salesforce development.</li><li>Salesforce Ecosystem Familiarity: Experience with Non-Profit Success Pack (NPSP) or Sales Cloud, and familiarity using JIRA for agile change tracking.</li></ul><h3>Additional Requirements:</h3><ul><li>Personal confession of faith in Jesus Christ and commitment to Edify’s mission.</li><li>Living example of servant leadership, humble and willing to learn.</li><li>Passionate about Edify’s mission and alleviating global poverty.</li><li>A high degree of integrity.</li><li>Excellent listening skills to understand issues, risks, and goals.</li><li>Ability to work tactfully with others, displaying integrity, discernment, sound judgment, and confidentiality.</li><li>Ability to travel as needed.</li></ul><h3>About Edify</h3><p>The vision of Edify is to see Flourishing, Godly Nations, and we seek to accomplish this by improving and expanding sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 16 countries, including Bolivia, Burkina Faso, the Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Kenya, Liberia, Nigeria, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify serves low-fee independent Christ-centered schools through three primary avenues: loans, training, and education technology.</p>

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