<div><br></div><div><strong>About the Company</strong></div><div><br></div><div>FaithOnline is building a Gospel-centered digital ecosystem designed to foster meaningful formation, authentic connection, and spiritually grounded community online. We believe technology should serve transformation in Christ -- not distraction, addiction, or noise.</div><div><br></div><div>We are pre-launch and moving fast. Our platform is iOS and Android first, built for believers who want more than a scroll. As we scale, every engineer we bring on is a core contributor to both the product and the mission. We don't hire people to fill seats. We hire builders who care about what they're building.</div><div><br></div><div><strong>The Role</strong></div><div><br></div><div>We're looking for a talented, mission-aligned Full-Stack Engineer who can contribute across the entire stack -- mobile, backend, and web. You'll work on a real product with real users in a fast-moving startup environment where your work ships quickly and matters deeply.</div><div><br></div><div>This is not a corporate engineering role with layers of process and slow cycles. We move fast, learn fast, and adjust fast. The right person thrives in that environment and genuinely cares about what they're building.</div><div><br></div><div>This role starts as a contractor position starting at <strong>20 hours. </strong>Hours and scope may grow with the platform.</div><div><br></div><div><strong>What You'll Work On<br></strong><br></div><div><strong>Mobile (iOS + Android)</strong></div><div><br></div><ul><li>Build and maintain features across our iOS and Android mobile applications</li><li>Implement polished, performant UIs using Material Design components</li><li>Work closely with our designer in Figma to bring screens to life with pixel precision</li><li>Contribute to app performance, stability, and crash-free quality</li><li>Support App Store and Google Play submission, build, and release processes</li></ul><div><br></div><div><strong>Backend &amp; Infrastructure</strong></div><div><br></div><ul><li>Build and maintain backend services, APIs, and data pipelines</li><li>Work within our core stack: Supabase (auth + database), GCP (infrastructure), Redis (caching), GetStream (social feed + messaging)</li><li>Contribute to performance, scalability, and reliability as we grow</li><li>Collaborate with the backend team on architecture decisions</li></ul><div><br></div><div><strong>Web &amp; Admin</strong></div><div><br></div><ul><li>Contribute to our web admin dashboard and any web-facing surfaces</li><li>Write clean, maintainable code across frontend and backend layers</li><li>Help build internal tooling and operational systems that keep the platform running smoothly</li></ul><div><br></div><div><strong>Cross-Functional Collaboration</strong></div><div><br></div><ul><li>Work closely with the product, design, and QA teams</li><li>Participate in sprint planning, ticket refinement, and cross-team communication via Slack and Jira</li><li>Engage proactively -- surface issues early, propose solutions, and take ownership end to end</li></ul><div><br></div><div><br><strong>Our Tech Stack</strong><br><br></div><div>You should be comfortable -- or quickly get comfortable -- working across all of these:</div><div><br></div><ul><li><strong>Mobile:</strong> Flutter (iOS + Android)</li><li><strong>Design:</strong> Figma, Material Design components</li><li><strong>Social/Messaging:</strong> GetStream</li><li><strong>Auth + Database:</strong> Supabase</li><li><strong>Infrastructure:</strong> GCP (Google Cloud Platform)</li><li><strong>Caching:</strong> Redis</li><li><strong>Content CMS:</strong> Ghost</li><li><strong>Analytics:</strong> Mixpanel</li><li><strong>Testing:</strong> BrowserStack (App Live + App Automate)</li><li><strong>Project Management:</strong> Jira, Slack, Confluence/Notion</li><li><strong>Backend</strong>: NodeJS + Express + Inversify</li></ul><div><strong><br>What You Bring</strong><br><br></div><ul><li>Passion for faith-based work and genuine alignment with FaithOnline's mission and values: <a href="https://www.faith.online/about">https://www.faith.online/about</a>&nbsp;</li><li>8+ years of full-stack engineering experience with a strong mobile foundation</li><li>Proven experience shipping Flutter apps on iOS and Android, ideally from early-stage to production</li><li>Comfort working with Material Design components and translating Figma designs into production-quality UIs</li><li>Experience working across the stack -- mobile, backend APIs, and web</li><li>Startup experience -- comfortable with ambiguity, changing priorities, and quick iteration</li><li>A genuine embrace of AI tools -- not just to work smarter and move faster, but as part of how you build: using AI to accelerate development, improve code quality, and solve problems more creatively</li><li>Collaborative and communicative -- you work well with a team and take ownership of your work</li><li>Aligned with FaithOnline's mission and the call of the Great Commission</li></ul><div><br></div><div><br><strong>Bonus Points</strong><br><br></div><ul><li>Experience with GetStream or similar social/activity feed platforms</li><li>Experience with Supabase or Firebase-style backend-as-a-service</li><li>Familiarity with Ghost CMS or similar content platforms</li><li>Experience supporting app store submissions, TestFlight, and Google Play Console</li><li>Background in faith-based, mission-driven, or community-focused products</li></ul><div><br></div><div><strong>What Success Looks Like</strong><br><br></div><ul><li>Shipping quality features on iOS and Android that delight users and advance the mission</li><li>Moving quickly through the stack without creating technical debt that slows the team down</li><li>Collaborating well with design, backend, QA, and product with minimal friction</li><li>Taking ownership of your workstream -- you know what you're responsible for and you deliver</li><li>Growing with the platform as it scales from early traction into a thriving community of believers</li></ul><div><br></div><div><br><strong>A Note on Who We Are</strong><br><br></div><div>FaithOnline is a Gospel-centered platform built on a clear Statement of Faith. We believe in the authority of Scripture, salvation through Jesus Christ alone, and the call of the Great Commission. We are building technology in service of the Church -- not in competition with it. The engineer we hire should share this foundation. You don't have to agree with every implementation decision we make. But you should believe in what we are building and why.</div><div><br><br></div>

Full-Stack Engineer

<div><strong>Help Us Build the Relational Operating System for Churches and Ministries<br></strong><br></div><div>At Called, we’re building the relational operating system for churches and ministries.<br><br></div><div>Our platform helps ministry leaders know their people, build stronger community, and foster deeper discipleship throughout the week, not just on Sundays.<br><br></div><div>Most churches serve hundreds, if not thousands, of people. Yet very few people in these communities feel truly known. People often drift away not because they reject belief, but because nobody notices they disappeared.<br><br></div><div>We’re a small, high-trust team building meaningful software with modern tools, AI-assisted workflows, and a strong sense of mission. We move fast, care deeply about quality, and believe technology should strengthen human relationships, not replace them.<br><br></div><div>If you want to help rebuild community in a disconnected world through thoughtful software, we’d love to meet you.<br><br><br></div><div><strong>About the Role</strong></div><div>We are looking for a <strong>Senior Full Stack Engineer, Web &amp; Mobile</strong> to build polished, reliable experiences across the Called platform.<br><br></div><div>This is a full stack engineering role with a strong emphasis on <strong>frontend development, responsive web, mobile usability, React, TypeScript, Capacitor, release quality, and user-facing craft</strong>.<br><br></div><div>You should be comfortable working across the stack, but your strongest instincts should be around the user experience: how the interface behaves, how it feels on mobile, how users move through workflows, and how to ship features that are useful, reliable, and easy to use.<br><br></div><div>A major part of this role will be owning the quality of our web and mobile experiences. That includes building responsive interfaces, testing mobile workflows, documenting mobile-specific issues, validating fixes, understanding app store requirements, and helping manage release workflows where applicable.<br><br></div><div>We are especially excited about engineers who are AI-forward and use modern tools to move faster, prototype quickly, debug effectively, improve quality, and reduce repetitive work.<br><br></div><div>This is a senior individual contributor role, not a people-management role or formal technical lead role.<br><br><br></div><div><strong>What You'll Do</strong></div><ul><li>Build and improve features using <strong>React, TypeScript, React Query, CSS Modules, Python, Django, PostgreSQL, and related tools</strong>.</li><li>Create responsive, accessible interfaces that work well across desktop, tablet, and mobile devices.</li><li>Own frontend-heavy features from planning through implementation, QA, release, and iteration.</li><li>Work with backend APIs to fetch, update, validate, and manage application data.</li><li>Contribute to backend services, APIs, data models, and integrations when needed.</li><li>Test mobile and responsive workflows across devices, browsers, screen sizes, and app environments.</li><li>Own QA for mobile issues, including reproduction, documentation, fix verification, and regression prevention.</li><li>Help manage mobile release readiness, including build validation, release checklists, app store awareness, versioning, and post-release validation.</li><li>Improve frontend architecture, component patterns, state management, data fetching, performance, accessibility, and maintainability.</li><li>Use AI-assisted tools for development, debugging, prototyping, documentation, testing, and product iteration.</li><li>Participate in code reviews, technical discussions, testing, and team knowledge-sharing.<br><br><br></li></ul><div><strong>Our Engineering Philosophy</strong></div><div>We believe modern engineers should be dramatically amplified by AI.<br><br></div><div>Our team actively uses AI-assisted workflows for development, debugging, prototyping, testing, documentation, automation, and rapid product iteration.<br><br></div><div>We care far more about builders who can move fast, learn quickly, and solve problems than developers obsessed with rigid specialization.<br><br></div><div><strong>We value:</strong></div><ul><li>Ownership over bureaucracy</li><li>Shipping over perfectionism</li><li>Curiosity over ego</li><li>Product thinking over ticket completion</li><li>Mission and craftsmanship equally<br><br><br></li></ul><div><strong>What We’re Looking For</strong></div><ul><li>5+ years of software engineering experience, or equivalent experience building and shipping meaningful production software.</li><li>Strong experience with <strong>React, TypeScript, JavaScript, HTML, CSS, and responsive design</strong>.</li><li>Experience building high-quality interfaces for desktop, tablet, and mobile users.</li><li>Strong understanding of frontend architecture, component design, state management, data fetching, browser behavior, performance, and accessibility.</li><li>Experience testing and debugging responsive or mobile experiences across devices, browsers, and screen sizes.</li><li>Experience with mobile release workflows, app store deployment, mobile QA, hybrid mobile apps, or app-like web experiences.</li><li>Experience working with APIs and contributing across the stack, ideally with <strong>Python, Django, REST APIs, PostgreSQL, or similar technologies</strong>.</li><li>Experience using Git in a collaborative development environment.</li><li>Experience using AI-assisted development tools or agentic workflows for coding, debugging, documentation, automation, testing, or productivity.</li><li>Strong attention to detail, clear communication, and a willingness to own quality before release.</li><li>A passion for building technology that supports a mission-driven organization.<br><br><br></li></ul><div><strong>People Who Thrive Here</strong></div><ul><li>Senior individual contributors who enjoy ownership without needing a management title</li><li>Full stack engineers whose strongest instincts are frontend, mobile, and user experience</li><li>Builders excited by AI and modern engineering workflows</li><li>Product-minded engineers who think beyond the ticket</li><li>Team players with low ego and high standards</li><li>Engineers who can move across the stack without treating user experience as an afterthought<br><br><br></li></ul><div><strong>Bonus Skills</strong></div><ul><li>Experience with <strong>Capacitor</strong> and hybrid mobile app workflows, including testing, builds, app store submissions, and mobile release management.</li><li>Experience with React Native, Expo, Ionic, Progressive Web Apps, or similar hybrid mobile workflows.</li><li>Experience with mobile-first design, design systems, component libraries, or reusable frontend patterns.</li><li>Familiarity with Docker, AWS, CI/CD pipelines, automated testing, authentication, permissions, or role-based access control.</li><li>Experience building AI-powered product features or internal AI developer workflows.<br><br><br></li></ul><div><strong>What You’ll Love About Us</strong></div><ul><li>100% remote position</li><li>Small team with real ownership and influence</li><li>Fast decision-making and minimal bureaucracy</li><li>AI-forward engineering culture</li><li>Strong work/life boundaries</li><li>Generous PTO and 12 paid holidays</li><li>Company-wide shutdown between Christmas and New Year’s</li><li>Health benefits</li><li>Opportunity for rapid growth and mentorship</li><li>Mission-driven work with real-world impact</li></ul>

Senior Full Stack Engineer, Web & Mobile

<div><strong>Location: </strong><strong><em>This role is fully remote but will directly manage team members spanning East Africa Time to US Pacific Time. You must overlap with East Africa Time by at least 3 hours. As an example, 6PM East Africa Time is 11AM US Eastern time in the summer and 10AM in the winter. In practice, if you are in the Eastern US timezone, that means being regularly available for 8AM meetings and some 7AM ones. We know people have commitments like school drop-offs, so you’re encouraged to set a schedule that works for you—as long as there’s sufficient overlap with the team. </em></strong><em>We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.</em></div><div><br><strong>About this role</strong></div><div>We’re hiring a Director of Engineering to build a best-in-class engineering department in a moment of rapid growth; we’ve more than doubled our engineering team in the last year and are continuing to hire.</div><div>Your initial focus will be on our cash delivery platform: you'll own the technical systems that deliver the next $4B to people in extreme poverty, our goal for the next nine years, with scenarios on the table that would require us to scale much faster. We recently launched a platform rebuild as a greenfield project, and the work ahead is scaling it from initial launch to delivering billions. This role is deliberately sequenced: you'll start close to the ground — directly managing engineers, partnering with our platform product lead on roadmap and delivery, and getting deep in the operational details (on-call, incident response) — because we believe the leader who builds that context firsthand is the one who can design the right organization for the next level of scale.</div><div><br>You will own maintaining and scaling a strong engineering culture through rapid growth: shaping how we hire and structure teams, recruiting and retaining a high talent density team, and building strong operating processes and culture that encourage open debate in search of the best outcomes for recipients rather than attachment to being right or looking good; continuous learning, improvement, and adoption of new tools; deep product ownership in service of impact for recipients; and strong judgment about tradeoffs. You'll set a high technical quality bar, pressure-testing designs and tradeoffs while still giving a very senior team high autonomy.</div><div><br>You’ll shape our multi-year technical strategy: where the platform should be shared across product lines versus split or modular, when to build versus buy versus extend, how to sequence major architectural transitions, and how to balance investment with feature development. You optimize for recipient impact, not the most interesting technical problem. We're not driven by hot new technical trends; we're building the hard tech that matters to recipients — integrations with mobile money rails and delivery in low-connectivity contexts.</div><div><br>You'll represent engineering at the senior leadership level and own the interface between engineering and team members who haven't worked heavily with a product development organization before. That means learning our programs and the realities of our field teams, and working with partner teams to build our development practices, whether building trust that an MVP is a starting point rather than a final answer, or helping teams see why it’s worth taking time out of their urgent delivery goals to give feedback on a demo or try something new.</div><div><br>As GiveDirectly scales, technology is what allows us to reach more people without breaking. Your leadership means getting more cash to the people who need it most.</div><div><br><strong>Reports to: VP of Technology</strong></div><div><strong>Level</strong>: Director</div><div><strong>Travel Requirement: </strong>Must be able to travel ~2-3 times per year to one of our countries of operation for team retreats or field visits</div><div><br><strong>What you’ll do:</strong></div><ul><li>Own the engineering organization for our cash delivery platform: its structure, staffing strategy, and operating model — and redesign these as the team grows, including deciding when and how to build out a management layer (today: 6 engineers on the cash delivery platform, 11 engineers total; additional hires planned this year)</li><li>Own multi-year technical strategy for the platform: defining interfaces and boundaries between domains, determining when to build versus buy versus extend, and how to sequence major architectural transitions — driving the biggest bets to a decision with the Platform Product Lead, VP of Technology, and leadership</li><li>Protect and scale the culture as we grow: open debate, product ownership, continuous improvement, and strong engineering foundations</li><li>Own engineering delivery — the commitments leadership and stakeholders plan against, platform reliability, and the trade-offs between roadmap speed and platform investment — in close partnership with the Platform Product Lead</li><li>Drive operational excellence, including on-call, incident response, code quality, testing, AI, and deployment practices</li><li>Represent engineering at the leadership level: translate technical realities into business decisions and vice versa, and partner with diverse stakeholders to create the enabling environment for product development</li><li>Coach and develop engineers through 1:1s, feedback, career planning, and performance management; hire, onboard, and retain a strong, inclusive team</li><li>Set the technical quality bar: stay close enough to the technical work to weigh in on architecture, review designs, and help the team make sound trade-offs, without becoming the bottleneck</li></ul><div>&nbsp;</div><div><strong>What you’ll bring:</strong></div><ul><li><strong>Exceptional alignment with GiveDirectly Values</strong> and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.</li><li>Language Requirement: English</li><li>5+ years managing engineers, including experience leading multiple teams or a larger engineering organization through full delivery cycles</li><li>10+ years of overall industry experience building production software, with a strong backend foundation (databases, cloud services, APIs)</li><li>Demonstrated ability to recruit, coach, develop, and retain engineers, building and retaining a talent-dense and inclusive team during periods of high growth</li><li>Track record of building a strong engineering culture including candid, ego-free debate, deep product ownership, and continuously raising the bar on craft and tooling (including agentic engineering)</li><li>You enable speed through focus and create clarity in ambiguity: cutting through complexity to the strategic kernel and shielding the team from distraction, so a senior team can move fast and autonomously</li><li>Strong technical judgment driven by the mission, not ego: you can pressure-test architecture decisions with very senior engineers, have made consequential calls and lived with the results, and weigh technical and non-technical tradeoffs by recipient impact</li><li>Energized to build product-development fluency in an organization that's relatively new to it: you've successfully partnered with non-technical stakeholders and leaders, and you’re excited by this, rather than daunted by it</li></ul><div><br><strong>Compensation</strong></div><div>At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles.&nbsp;</div><div><br>Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.</div><div><br><strong>United States</strong></div><ul><li><strong>Base Salary:</strong> $200,000</li><li><strong>Bonus at Target Performance:</strong> 15% (~$30,000, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$35,100)</li><li><strong>Estimated Total Compensation at Target:</strong> $230,000+</li><li><strong>Annual Benefits Stipend:</strong> ~$33,427</li></ul><div><br>This role is fully remote, so if you are not based in the US, we will share an estimated salary benchmark for the country you are based in during the hiring process.&nbsp;</div>

Director of Engineering

<div>Are you a skilled integrations engineer who thrives on building reliable, enterprise-grade solutions that connect complex systems? Do you enjoy solving hard technical problems, modernizing legacy workflows, and driving clean, scalable integration architecture? Are you looking to put your expertise to work in a Christian environment with like-minded believers who share your values?<br><br>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Integrations Engineer for the Enterprise Applications team. In this senior-level role, you will design, build, and operate the ministry's production integration layer — ensuring our enterprise systems are connected, secure, observable, and aligned to our long-term architecture.<br><br>Responsibilities</div><ul><li>Build and operate integrations across the organization's production application ecosystem using an iPaaS platform, implementing event-driven patterns, API and webhook integrations, and standardized workflows.</li><li>Maintain and improve integration reliability through robust error handling, dead-letter patterns, idempotency, alerting, and operational runbooks.</li><li>Support the migration of legacy integrations to governed, event-driven iPaaS solutions, applying thin-data principles and SoR boundaries to keep platforms decoupled.</li><li>Create reusable integration patterns, shared connectors, and standardized mappings to reduce one-off solutions and long-term maintenance burden.</li><li>Develop and maintain custom business applications and workflows using Power Apps and Power Automate, as well as .NET/C# services and SQL database objects.</li><li>Serve as an escalation point for complex data and integration incidents impacting production systems and business operations.</li><li>Create and maintain SOPs, runbooks, and how-to documentation for integrations, automations, and custom applications.</li><li>Ensure integrations handle sensitive data securely and support compliance requirements (GDPR, PCI).</li><li>Exercise informal technical leadership and provide mentorship to team members.</li><li>Partner with application owners and business stakeholders to translate operational needs into integration designs aligned with enterprise architecture.</li></ul><div><br>Qualifications</div><ul><li>8+ years of experience in key production system (e.g., ERP, CRM) integrations and iPaaS operations.</li><li>2+ years of hands-on experience with an iPaaS platform (Celigo experience a plus)</li><li>Strong SQL Server design and T-SQL development skills (schemas, stored procedures, functions, triggers, tuning).</li><li>Experience with .NET/C# development for internal services and integration components.</li><li>Experience with API integrations, webhooks, event-driven patterns, schema mapping, and ETL/ELT.</li><li>Experience with integration monitoring, alerting, incident response, and operational troubleshooting.</li><li>Experience building and supporting Power Apps and Power Automate operational workflows.</li><li>Knowledge of privacy and data compliance standards, including GDPR.</li><li>Ability to independently balance production support and project work simultaneously.</li><li>Leverages generative AI solutions for productivity and efficiency.</li><li>Leading industry certifications and a B.S. in IT, MIS, Computer Science, or a related field are a plus.</li><li>Agreement with Ligonier's General Statement of Faith.</li></ul><div><br>Competencies</div><ul><li>Communicates clearly and concisely, verbally and in writing, with both technical and non-technical audiences.</li><li>Serves others with outstanding customer service skills; driven and focused under pressure.</li><li>Entrepreneurial disposition — always seeking ways to increase efficiency and reduce technical debt.</li><li>Exercises leadership without formal authority; provides technical mentorship to team members.</li><li>Strong analytical and problem-solving skills; superb at dealing with ambiguity.</li><li>Passionate about helping teammates and end users succeed.</li></ul><div><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.<br><br>The pay range for this position is $105,000-$120,000. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Integrations Engineer

<div><strong>About Company<br></strong><br></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong>Summary</strong></div><div><br></div><div>To serve the members of Samaritan Ministries International (SMI) by constructing and developing software for the needs of the members and staff of SMI within the context of an Agile software development process.</div><div><strong><br>Competencies</strong></div><ul><li>Creativity and Innovation</li><li>Fostering Communication</li><li>Application Development and Maintenance</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Collaborating with Others</li><li>Neighbor Focus</li><li>Pursuing Excellence</li><li>Attention to Detail</li><li>Quality Focus</li><li>Problem Solving</li></ul><div>&nbsp;</div><div><strong>Key Responsibilities</strong></div><ul><li>Collaborate with team members and stakeholders to build high quality software</li><li>Participate in the full software development life cycle</li><li>Participate in code reviews</li><li>Participate in Scrum practices</li><li>Participate in Pair/Mob programming sessions</li><li>Strive to be a Software Craftsman (Clean Code / Solid Principles / TDD)</li><li>Provide technical training and mentoring to other development team members</li></ul><div>&nbsp;</div><div><strong>Qualifications and Experience</strong></div><ul><li>Six or more years professional experience in Software Development</li><li>Web API (Advanced)</li><li>React (Advanced)</li><li>Test-driven Development (TDD) (Advanced)</li><li>Secure Software Development Life Cycle (SSDLC) (Advanced)</li><li>Git</li><li>SQL (Advanced)</li><li>C# (programming language) (Advanced)</li><li>JavaScript (Advanced)</li><li>TypeScript (Advanced)</li><li>Entity Framework (Advanced)</li><li>.Net Core (Advanced)</li><li>REST Api (Advanced)</li><li>Experience mentoring, coaching, and providing feedback to team members</li></ul><div>&nbsp;</div><div><strong>Additional Information</strong></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.</li><li>Staff will observe safety principles while performing the duties of the position</li><li>May need to lift and move items up to 35 lbs on occasion</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div>Pay Range: $99,000-$154,400 <em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education.</em></div><div>&nbsp;</div><div><strong>Benefits Include:</strong></div><ul><li>Performance-based incentive pay</li><li>SMI Membership with monthly healthcare bonus</li><li>Health Insurance: MEC plan with employer HSA contribution</li><li>401K Retirement plan with employer contribution</li><li>Life Insurance</li><li>Short-term disability</li><li>Dependent Care Flexible Spending Account</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)</li><li>Health club or home workout benefits for participating staff</li><li>Formal staff development and leadership training</li><li>Spiritual support and counseling through our staff support office</li><li>Repeatedly certified as a Best Christian Workplace</li></ul>

Senior Software Engineer

<div><strong>Company:</strong> Anedot, Inc.</div><div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Role:</strong> Customer Support Specialist</div><div><strong>Reports to:</strong> Director, Customer Experience<br><br></div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $60,000 - 70,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 4% 401(k) match (see our <a href="https://www.anedot.com/careers"><strong>careers page</strong></a> for more information)</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About Anedot<br></strong><br></div><div>We are a team of fast-learning, self-starting achievers on a mission to make powerful fundraising tools affordable for everyone. We have been a remote-first company for more than a decade, and fully remote since 2015.<br><br></div><div>We continually focus on being servant-hearted, egoless, and product driven. That mindset comes straight from our CEO who still reviews code, participates in product design, and responds to each customer like they are our only customer.<br><br></div><div>We started Anedot in 2010 and have served more than 35,000 not-for-profit organizations processing billions of dollars in donations. You will have a significant impact on a highly visible and transformative platform.<br><br></div><div><strong>About the Role<br></strong><br></div><div>The Customer Support Specialist is a mid-level role housed within our Customer Experience organization, serving as an interface between our customers and their needs. This position works closely with other teams to ensure customers' needs are met.<br><br></div><div>Key areas of ownership include responding to customer inquiries related to donors and product education, integration support, account updates, and automation advocacy.<br><br></div><div>This is a customer-facing role that requires consistent availability during scheduled or business hours to support customer communication and team collaboration.</div><div><strong><br>Responsibilities<br></strong><br></div><ol><li><strong>Support Ticket Resolution:</strong> Handle a variety of P1–P4 support tickets, managing customer communications via email, video calls, phone, and text while ensuring timely resolution and escalation to CX leadership when necessary.</li><li><strong>Bug Investigation:</strong> Reproduce and investigate reported bugs, collaborating with CX leadership and other teams to determine root causes and next steps.</li><li><strong>Data Migrations:</strong> Work with CX leadership to assist customers with data migrations, including properly handling sensitive data.</li><li><strong>Data Update Coordination:</strong> Coordinate and even write scripts (<em>nice to have, not a requirement</em>) for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Integration Support:</strong> Participate on customer-facing calls and information gathering for integration and API troubleshooting.</li></ol><div><strong><br>Qualifications<br></strong><br></div><ol><li>2+ years of experience with the Anedot platform or similar systems.</li><li>Experience participating in video calls.</li><li>Experience working with integrations and APIs.</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>SQL knowledge and Salesforce experience are a plus, but not required.</li></ol><div><strong><br>What Success Looks Like<br></strong><br></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days:</strong> You are proficient in handling P3/P4 tickets, identifying obvious bugs, and performing basic integration troubleshooting.</li><li><strong>6 Months:</strong> You are knowledgeable about the product and features, independently manage tickets and migration requests, and lead troubleshooting calls with customers.</li><li><strong>12 Months:</strong> You have significant product knowledge and a strong understanding of customer use cases. Reduced turnaround times for complex tickets and escalations.</li></ul><div><strong><br>How to Apply<br></strong><br></div><div>If you excel at bridging technical expertise with customer-focused service, thrive in a fast-paced, ownership-driven environment, and are passionate about serving customers and making a meaningful impact, we want to hear from you!<br><br></div><div><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Remote Christian API Jobs

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