<div><strong>Who We Are / What We Build</strong><br>At Prayvine, we build software for missionaries who plant churches, feed the hungry and care for the sick around the globe. Our mission is to fuse the power of prayer with the power of technology to facilitate God’s loving and redemptive work in the world. Thousands of mission workers around the world use and depend on our products to mobilize and receive much-needed prayer and encouragement from their family, friends and ministry supporters.<br><br>Prayvine delivers a secure prayer request communication platform as a cloud service, currently implemented in a multi-tier web application with email notifications. The core technology stack features Go (Golang), HTML/Javascript, PostgreSQL, and nginx running on Linux in hosted Docker containers and using Amazon Web Services (e.g. SES, SNS). Our ambition is to continually expand the platform to better serve mission workers (e.g. add support for SMS). As a result, the technology stack may change over time, so an ability to learn and adapt is more important than experience with all of these technologies.<br><br><strong>Job Description</strong><br>As Prayvine’s Lead Software Engineer, you will be responsible for defining and implementing the organization’s overall technical strategy. You will develop, test, release, and maintain applications and features to better serve our users. In parallel, you will manage and optimize our cloud infrastructure and deployment pipelines to ensure high reliability, scalability, and security. As a trusted ministry partner to the founder/CEO, you will have a key voice in shaping the future of our strategy, organization and product.<br><br><strong>Key Responsibilities</strong><br><strong>Software Development (60%)</strong></div><ul><li>Design a strategy and roadmap for Prayvine’s architecture and technology stack, based on user and organizational requirements.</li><li>Create applications and product features by writing high-quality code and documentation.</li><li>Diagnose and solve problems in response to user-reported issues and needs in a timely manner.</li><li>Collaborate with and drive results through a small team of highly experienced volunteer engineers who are currently building and providing support for our products.</li><li>Foster and support a culture of engineering best practices.</li></ul><div><br><strong>DevOps and Infrastructure Management (30%)</strong></div><ul><li>Manage and maintain cloud-based systems to ensure uptime, performance, and security.</li><li>Develop and support automated testing, deployment and monitoring with effective processes to proactively address system issues, identify security risks/concerns, and learn from failures.</li></ul><div><br><strong>Personal Support-Raising (10%)</strong></div><ul><li>Personal support fundraising is required to cover a portion of your salary. If needed, training and coaching will be provided. This is an important way to acquire an understanding of our users’ needs.</li><li>Regularly communicate your prayer needs with a personal team of ministry partners.</li></ul><div><br><strong>Qualifications<br>Required Skills and Experience</strong></div><ul><li>Understanding of and passion for Prayvine’s work, vision and users.</li><li>5+ years building consumer-facing web and/or mobile applications. B.S. degree (or equivalent) in Computer Science or a related technical field.</li><li>Demonstrated ability and excitement for independent, high-velocity production of quality code following software best practices (e.g. continuous integration, automation, testing, code reviews) in a shared codebase.</li><li>Hands-on experience building beautiful, intuitive front-end interfaces that delight users, both with and without the use of front-end libraries and frameworks.</li><li>Hands-on experience building scalable backends using a mix of programming languages and databases.</li><li>Demonstrated experience in designing, implementing, and managing DevOps workflows.</li><li>Strong understanding of network security and application security best practices.</li><li>Highly self-motivated with a strong bias for action.</li><li>Expert at prioritizing and making smart choices with limited information or difficult trade-offs. Able to thrive in ambiguity.</li><li>Excellent communicator, with the ability and desire to collaborate with and support volunteers, and to engage users with empathy.</li></ul><div><br><strong>Beneficial Skills and Experience</strong></div><ul><li>A keen eye for visual and user experience design, with a strong sense of aesthetics, layout, and usability.</li><li>Proven track record of configuring and optimizing transactional and/or social email to improve deliverability and effectiveness and/or familiarity with protocols and standards of email.</li><li>Experience developing SMS-based messaging applications or features.</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Global and spiritual impact. Our users are doing difficult, life-changing and life-saving work in some of the world’s most challenging places. We empower them to do their very best work.</li><li>We are lean, creative, data-driven, and committed to change the world for the better. We value and practice quality work-life balance (e.g. flexible work schedule, position can be remote).</li><li>Retirement, medical, dental, and vision benefits.</li></ul>

Lead Software Engineer (Full-Stack) and Ministry Partner

<div>The Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment.<br><br><strong>This position can be based remotely within the US and requires 5% travel.</strong><br><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></div><ul><li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li><li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers.</li><li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li><li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li><li>Generates various reports by querying application databases when requested.</li><li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li><li>Controls and monitors user access to applications.</li><li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules.</li><li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts.</li><li>Functions as a technical subject matter (SME) for support of applications in production environment and acts as a technical resource in organizational projects.</li><li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li><li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services.</li><li>Analyzes processes, recommends process improvement, and writes formal documentation.</li><li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms.</li><li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests.</li><li>Provides training on production issues and new application functionality to team members and customers as needed.</li><li>Other duties as assigned by management.</li></ul><div><br><strong>MINIMUM REQUIREMENTS:</strong></div><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li><li>6+ years’ work experience.</li><li>Ability to work independently as well as in a fast paced, team-oriented environment.</li><li>Must have excellent interpersonal, communication and listening skills.</li><li>Ability to execute and resolve multiple project deliverables and problems.</li><li>Must be well organized.</li><li>Strong analytical, assessment and problem-solving skills.</li><li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision.</li><li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, application integration, SOA, etc.</li><li>Understands SDLC process / ITIL / COBIT best practices.</li><li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li><li>Understanding of requirements for support in SaaS environments.</li><li>Ability to automate operational procedures via a variety of shell scripting languages.</li><li>Proficient with systems, application, and database monitoring tools and techniques.</li><li>Proficient with scheduling, starting/stopping, and restarting application processes.</li><li>Ability to handle conflict resolution and priority issues with customers.</li><li>Experience working with all levels of the organization and with technical and non-technical users.</li><li><strong>Active support of HFHI Values:</strong><ul><li><strong><em>Humility </em></strong><em>– We are part of something bigger than ourselves.</em></li><li><strong><em>Courage</em></strong><em> – We do what’s right, even when it is difficult or unpopular.</em></li><li><strong><em>Accountability</em></strong><em> – We take personal responsibility for Habitat’s mission.</em></li></ul></li><li><strong><em>Safeguarding: </em></strong><em>HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</em></li></ul><div><br><strong>PREFERRED – In addition to minimum:</strong></div><ul><li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li><li>Some application developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA)</li><li>Experience with JIRA ticketing system.</li><li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li></ul><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal leave, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, the hiring range for this position is $86,700 - $102,000.</strong></div>

Application Analyst III

<h3>Responsibilities</h3><div>Ascension is looking for an experienced Software Engineering Manager within our Engagement Services department to lead product development on the Salesforce platform.&nbsp;</div><div><br>You will be leading a team of software engineers that are passionate about building products that serve using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable, quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a software engineering professional.</div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Build a high-performing software engineering team</li><li>Enable your team's success, and clear blockers</li><li>Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation</li><li>Regularly participate in scrum activities, design reviews, code reviews and status updates</li><li>Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation</li><li>Evaluates effectiveness of implemented solutions to inform future trade-off decisions</li><li>Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively</li><li>Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives</li><li>Technical mentorship &amp; coaching of team members</li><li>Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction</li><li>Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate</li><li>Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.</li><li>Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise</li></ul><div><br><strong>Required Experience/Skills:</strong></div><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>Experience with Salesforce Marketing Cloud required.</li><li>3+ years experience and expert in designing, developing, and consuming Restful API’s.</li><li>Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Salesforce configuration and programmatic customization.</li><li>Expert-level understanding of relational databases</li><li>Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience implementing APIs, bringing data to and from the Salesforce platform</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li></ul><div><br><strong>Work Experience:</strong></div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br><strong>Characteristics We Seek:</strong></div><ul><li>Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.</li><li>Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.</li><li>Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.</li><li>Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.</li><li>Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.</li><li>Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.</li><li>Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.</li><li>Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</li></ul><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><div><strong>Additional preferences:</strong></div><ul><li>Experience with Sitecore</li><li>Experience with TDD</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li></ul><div><br></div><div><br></div><h3>Benefits</h3><div>Paid time off (PTO)<br>Various health insurance options &amp; wellness plans<br>Retirement benefits including employer match plans<br>Long-term &amp; short-term disability<br>Employee assistance programs (EAP)<br>Parental leave &amp; adoption assistance<br>Tuition reimbursement<br>Ways to give back to your community</div><div>&nbsp;</div><div><em>Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.</em></div>

Senior Salesforce Engineering Manager

<div><strong>The Role<br></strong><br></div><div>The Data Analyst will be a pivotal member of the Analytics Center of Excellence (ACoE), driving a culture of self-service analytics across the organization. This role involves creating compelling visualizations, designing scalable reporting templates, and training departmental teams to develop and maintain their own reports. The ideal candidate is both highly technical and creative, capable of translating complex data into actionable insights while serving as a mentor and resource for other teams. This person will lead by example, empowering departments with the skills and tools needed to independently harness data for decision-making.<br><br></div><div>The Data Analyst will not only deliver critical insights to drive organizational success but also elevate the analytics capabilities of every department through education and mentorship. By empowering teams with the tools and skills needed for self-service reporting, this role will help build a data-driven culture that ensures the organization thrives in a competitive and dynamic environment.<br><br></div><ul><li><strong>Data Analysis &amp; Insights</strong>:<ul><li>Analyze large datasets to uncover trends, correlations, and actionable insights that support business objectives.</li><li>Use statistical techniques to identify patterns in user behavior, donor contributions, and operational performance.</li><li>Collaborate with stakeholders to answer critical business questions, ensuring analyses align with organizational goals.</li></ul></li><li><strong>Report and Dashboard Development</strong>:<ul><li>Create visually engaging and interactive dashboards using Tableau or Power BI to communicate key metrics such as MAUs, donation trends, and segmentation performance.</li><li>Design scalable reporting frameworks and templates that departments can adapt to their specific needs.</li><li>Regularly refresh and optimize reports to incorporate new business requirements or data sources.</li></ul></li><li><strong>Training and Enablement</strong>:<ul><li>Develop and deliver training programs for departmental teams on using analytics tools, building reports, and interpreting data effectively.</li><li>Serve as a mentor, providing hands-on guidance and sharing best practices to enhance analytical capabilities across the organization.</li><li>Create and maintain documentation, tutorials, and FAQs to support ongoing education efforts.</li></ul></li><li><strong>Data Governance and Quality</strong>:<ul><li>Partner with the Data Architect and Governance Lead to ensure all reports adhere to data quality and governance standards.</li><li>Implement data validation checks within reports to flag inconsistencies or anomalies.</li><li>Advocate for a “single source of truth” approach, ensuring all analyses are based on consistent, validated data.</li></ul></li><li><strong>Collaboration and Creativity</strong>:<ul><li>Collaborate with cross-functional teams, including marketing, product, and operations, to understand their data needs and create tailored solutions.</li><li>Brainstorm innovative ways to visualize and present data that go beyond standard charts and graphs.</li><li>Foster a culture of curiosity and exploration, encouraging teams to leverage analytics to ask better questions and find smarter answers.</li></ul></li><li><strong>Tool Optimization and Technical Support</strong>:<ul><li>Serve as the internal expert on Tableau, Power BI, and other analytics tools, recommending optimizations and new features.</li><li>Troubleshoot technical issues in dashboards or reports, ensuring continuous accessibility and usability.</li><li>Stay current on emerging analytics technologies and methodologies, bringing innovative solutions to the organization.</li></ul></li><li><strong>Analytics Strategy Contribution</strong>:<ul><li>Work closely with leadership to refine the Analytics Center of Excellence’s strategy and goals.</li><li>Contribute to the development of organization-wide KPIs and metrics, ensuring alignment with strategic priorities.</li><li>Advocate for data literacy initiatives to embed analytics into the organization’s culture.</li></ul></li></ul><div><br><strong>Qualifications</strong></div><ul><li>3-5 years of experience in data analysis, business intelligence, or a similar role, with a focus on enabling self-service analytics.</li><li>Bachelor’s degree in Data Analytics, Statistics, Computer Science, or a related field preferred.</li><li><strong>Technical Expertise</strong>:<ul><li>Proficient in Tableau, Power BI, or similar visualization tools, with a strong portfolio of interactive dashboards.</li><li>Advanced SQL skills for querying and transforming data.</li><li>Experience with data platforms such as Snowflake or BigQuery, with an understanding of data warehouse principles.</li></ul></li><li><strong>Teaching and Mentorship</strong>:<ul><li>Demonstrated experience in training non-technical users to become proficient in analytics tools.</li><li>Strong ability to simplify complex technical concepts for a general audience.</li><li>Passion for sharing knowledge and fostering skill development in others.</li></ul></li><li><strong>Creativity and Design</strong>:<ul><li>A keen eye for visualization design, ensuring reports are both informative and aesthetically pleasing.</li><li>Ability to think outside the box to deliver creative solutions to business problems.</li></ul></li><li><strong>Data Governance and Quality</strong>:<ul><li>Familiarity with data governance best practices, including validation, access controls, and metadata management.</li><li>Strong attention to detail to ensure data accuracy in reports and dashboards.</li></ul></li><li><strong>Communication and Collaboration</strong>:<ul><li>Exceptional interpersonal skills to engage with stakeholders across departments.</li><li>Ability to act as a bridge between technical and non-technical teams, ensuring alignment on objectives and deliverables.</li></ul></li><li><strong>Soft Skills</strong>:<ul><li>Self-motivated, curious, and eager to learn about the organization’s challenges and goals.</li><li>Strong problem-solving skills, with the ability to adapt to changing priorities and requirements.</li><li>A team player who thrives in a collaborative environment and enjoys empowering others.</li></ul></li><li>Experience working remotely.</li><li>Prior consulting experience preferred.</li></ul><div><br>At Servant, we believe in the power of diversity and inclusion. We are an equal opportunity employer and encourage individuals from all backgrounds to apply.</div><div><br><strong>The Company<br></strong><br></div><div>At Servant Digital, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are committed to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about making a meaningful impact by equipping our partners with the tools and technologies they need to thrive in a rapidly evolving digital landscape. Join us in our mission to support those who support others.</div>

Data Analyst - Contract

<div><strong>GENERAL SUMMARY</strong></div><div>We are seeking a Systems Architect to join our team to support the development of BSF software products and infrastructure.&nbsp;</div><div>&nbsp;</div><div>As Systems Architect, you will own the overall architecture for BSF software supporting BSF classes and business operations. You will leverage your strong technical background to build systems that address the “big picture” architectural approaches for software design and implementation. You will work with developers to ensure your design is followed in implementation. Your overall goal is to provide a framework for the development of BSF’s software ecosystem that supports BSF operations at scale.</div><div>&nbsp;</div><div><strong>ESSENTIAL TO THE POSITION</strong></div><div>Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. A Technical Program Manager should have experience with testing IT applications and services and developing testing plans.&nbsp; A Technical Program Manager should also have understanding and experience working within Agile frameworks and methodologies.</div><div>&nbsp;</div><div><strong>PRINCIPAL RESPONSIBILITIES AND DUTIES</strong></div><ul><li>Work with TPMs to determine functional and non-functional requirements for BSF software and web applications</li><li>Develop high-level product specifications with attention to system integration</li><li>Define all aspects of development from appropriate technologies and workflow to coding standards</li><li>Oversee work performed by outsourced software developers to ensure consistency with initial design</li></ul><div>&nbsp;</div><div><strong>CORE COMPETENCIES</strong></div><ul><li>Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team.</li><li>Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.</li><li>Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.</li><li>Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.</li><li>Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.</li><li>Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.</li></ul><div><strong>&nbsp;</strong></div><div><strong>SKILLS, QUALIFICATIONS, &amp; EXPERIENCE</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>&nbsp;</div><div>Skills &amp; Qualifications</div><ul><li>Proven experience as a software architect</li><li>Experience in software development and coding in various modern languages</li><li>Excellent knowledge of software and application design and architecture</li><li>Understanding of software quality assurance principles</li><li>High quality organizational and leadership skills</li><li>Outstanding communication and presentation skills</li><li>Masters in computer science or 8+ years relevant experience</li></ul><div>&nbsp;</div><div>Spiritual Requirements&nbsp;</div><ul><li>Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith</li><li>Follow Matthew 18 principles in addressing issues with fellow employees</li><li>Studying the Bible in preparation for each weekday’s group meeting</li><li>Lead staff prayer time and your table group Bible study as reasonably requested</li><li>Prepare for and attend each Day of Prayer</li><li>Membership and/or leadership experience within a BSF class is a plus</li></ul><div>&nbsp;</div><div>Employees must fulfill the performance standards of this position and comply with policies, guidelines, and procedures of BSF, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.</div><div><strong>&nbsp;</strong></div><div><strong>WORKING CONDITIONS</strong></div><ul><li>Modular office environment</li><li>Sitting for long periods of time</li><li>Possible eyestrain from looking at computer screen for long periods of time</li></ul><div><strong>&nbsp;</strong></div><div><strong>ADDITONAL INFORMATION</strong></div><ul><li>This position is remote.</li><li>All applicants, regardless of location, must be able to work during the hours of 8-5pm CST, Monday through Friday.</li><li>BSF offers major medical, dental and life insurance as well as a generous vacation policy.</li><li>Employees may be required to travel as necessary. &nbsp;</li><li>Employees must attend employee events, which may require travel, as scheduled by BSF.</li></ul>

Systems Architect

<div>Are you looking for ways to use your IT expertise to live out your values/faith? Open Doors is hiring! The Application Specialist provides ownership from the IT perspective for one or more enterprise applications, playing a crucial role in advancing critical programs to support persecuted Christians. This role involves collaborating with stakeholders within ODUS to enhance system functionality, ensure data integrity, and provide insights through reporting and analytics to drive strategic decision-making. The position requires a strong background in business analysis, process development, and implementation.<br><br><strong>Salary</strong></div><div>$70,000 - $110,000 per year</div><div><br></div><div><strong>ESSENTIAL JOB DUTIES</strong></div><ul><li>Serve as the primary administrator for the Virtuous and RaiseDonors Donor Management System (CRM)</li><li>Manage user accounts, roles, and permissions within the CRM</li><li>Ensure data integrity and quality within the CRM</li><li>Perform regular data audits and cleansing activities</li><li>Manage data import/export processes and integrations with other systems</li><li>Provide first-line support for CRM users, troubleshooting issues as they arise</li><li>Develop and deliver training for new and existing users</li><li>Create and maintain user documentation and guides</li><li>Facilitate user group meetings to gather feedback and share best practices</li><li>Configure workflows, automation rules, and reporting tools</li><li>Design and generate regular and ad-hoc reports for various stakeholders</li><li>Analyze donor data to provide insights for fundraising strategies</li><li>Identify opportunities for process improvements using the CRM</li><li>Stay informed about product roadmaps and new features</li><li>Contribute to the long-term strategy for CRM utilization and development</li><li>Experience working remotely and on a team</li><li>Conduct in-depth business analysis to identify areas for improvement in CRM usage and related processes</li><li>Develop and implement new processes to enhance efficiency and effectiveness of CRM utilization</li><li>Collaborate with cross-functional teams to align CRM capabilities with business objectives</li><li>Lead process mapping and reengineering initiatives to optimize CRM-related workflows</li><li>Coordinate with internal teams and external vendors to ensure successful project delivery</li><li>Monitor project timelines, budgets, and resources to ensure optimal outcomes</li></ul><div><strong>&nbsp;</strong></div><div><strong>REQUIREMENTS</strong></div><ul><li>Alignment with the Christian faith and Biblical values</li><li>Agreement with Open Doors Statement of Faith and Core Values</li><li>Must agree to participate in the community of Open Doors, including staff meetings, devotions and team events</li><li>Must conduct themselves in a Christ-like manner, offering dignity, compassion and respect for others</li><li>5-7 years of experience in a customer-facing role involving user support and/or system administration</li><li>Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field preferred. &nbsp;</li><li>Demonstrated experience with solutions involving CRM, ERP or Marketing Automation</li><li>Strong background in business analysis and process improvement methodologies</li></ul><div><br></div><div>ADDITIONAL DETAILS</div><ul><li>We are willing to consider those with more senior qualifications that may warrant a title change to "Senior Application Specialist" if candidates are able to fulfill the duties of this job and make additional contributions.</li><li>We are happy to consider remote employment from anywhere in the U.S., with a slight preference for candidates residing in Colorado, Michigan, Florida, Arizona or California.</li></ul><div><br></div><div><strong>ABOUT</strong></div><div>Open Doors provides Bibles, emergency aid, food and shelter, job training, literacy classes, safe houses and other critical support to Christians living in the world's most difficult places. These programs support those who are harassed, kicked out of their communities, physically assaulted, unjustly imprisoned, raped and even killed as a result of their Christian faith. For more than 7 decades, we have also worked to strengthen churches to help them survive and continue to advance the Gospel in hostile regions. To learn more about our organization, we invite you to visit opendoorsus.org.&nbsp;</div>

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