<div>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</div><div>&nbsp;</div><div>As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.</div><div>Who we are:&nbsp;</div><div><br>At FACTS Student Information System (SIS) - a proud part of the Nelnet family - we’re fueled by a commitment to innovation, agility, and personal growth. Just like our parent company, we believe in empowering our people to grow alongside our expanding suite of solutions. We're passionate about creating technology that makes a difference in education, and we’re always looking for smart, collaborative, and forward-thinking individuals to help us do it.&nbsp;</div><div>We move fast, stay curious, and value fresh ideas. At FACTS SIS, you won’t just keep up with change - you’ll help shape it. And because we’re only as good as our people, we make sure our teams have the support and opportunities they need to thrive.&nbsp;</div><div><br><strong>What you’ll do:&nbsp;</strong></div><div>As a Software Engineer II, you’ll be an integral part of our development team, working closely with Product Owners, Scrum Masters, and fellow engineers to build and enhance solutions that power the future of K-12 education. You’ll design and develop new product features, write clean and testable code, and contribute to a culture of technical excellence and mentorship.&nbsp;</div><div>This role also offers the opportunity to mentor junior engineers, champion best practices, and continue growing your own skillset through modern tools and technologies.</div><div>&nbsp;</div><div><strong>Your Day-to-Day Might Include:&nbsp; &nbsp;</strong></div><ul><li>Collaborating with team members to design new features based on user and business requirements&nbsp;</li><li>Writing clean, maintainable code and building automated tests&nbsp;</li><li>Reviewing and providing constructive feedback on pull requests&nbsp;</li><li>Guiding less experienced engineers in their development tasks and best practices&nbsp;</li><li>Participating in Agile ceremonies and embracing change and evolving priorities&nbsp;</li><li>Actively expanding your technical skills and staying current with industry trends&nbsp;</li></ul><div><br><strong>What You Bring&nbsp;</strong></div><ul><li>Bachelor’s degree in a related field or equivalent professional experience&nbsp;</li><li>3+ years of hands-on experience developing enterprise web applications using technologies such as C#, ASP.NET Core, Angular, TypeScript, SQL Server, NoSQL databases, JSON, and RESTful APIs&nbsp;</li><li>Familiarity with Kubernetes and Azure Cloud Services (preferred)&nbsp;</li><li>Experience using AI-assisted development tools and a forward-thinking mindset to help advocate for AI adoption within our SDLC processes.&nbsp;</li><li>Strong grasp of object-oriented design, SOLID principles, and microservices architecture&nbsp;</li><li>Experience with Entity Framework and building/test consuming RESTful APIs&nbsp;</li><li>Solid understanding of testing techniques (unit, functional, integration, e2e)&nbsp;</li><li>A critical thinker with excellent problem-solving skills&nbsp;</li><li>Strong communicator who can explain technical concepts clearly to diverse audiences&nbsp;</li></ul><div><br><strong>What We Offer&nbsp;</strong></div><ul><li>The chance to work on meaningful products that impact schools across the country&nbsp;</li><li>A team-oriented culture that values curiosity, creativity, and mutual support&nbsp;</li><li>Access to the latest technologies and the freedom to innovate&nbsp;</li><li>A diverse and inclusive work environment&nbsp;</li><li>Competitive salary: $95,000-$105,000&nbsp;</li><li>Exceptional benefits through Nelnet, including:&nbsp;</li><li>Leadership training programs&nbsp;</li><li>401(k) match&nbsp;</li><li>Health, dental, and vision insurance&nbsp;</li><li>Generous paid time off&nbsp;</li><li>Wellness and lifestyle reimbursement opportunities&nbsp;</li></ul><div><br>Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.</div><div><br>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.</div><div><br>Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.&nbsp;</div>

Software Engineer II - NBS

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Principal Software Engineer (Pr. SE) </strong>responsible for working across diverse teams and providing direction on developing and integrating applications and services. Our diverse technology footprint requires someone who can acknowledge and embrace the varying needs of different systems and stakeholders. Balancing back-office requirements of reliability and consistency with customer-oriented requirements that demand agility and responsiveness is a priority.</div><div>&nbsp;</div><div>Experience defining boundaries of responsibility and ownership of the different capabilities required by the business and knowledge of current industry best practices for integrating them are critical.&nbsp; You will play a key role in helping the business and technical teams think strategically about system responsibility.&nbsp; As a technical leader, you will work closely with the development community to lead and review high level architecture, cloud-native proposals, and SaaS applications including integrations.&nbsp; The Pr. SE is committed to maintaining high standards for the quality and efficiency of work.&nbsp; &nbsp;</div><div>&nbsp;</div><div>The ideal candidate is responsible for staying up to date with the latest best practices and technological solutions. They actively engage in all levels of development, champion best practices, and encourage teams to adopt and implement them.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><br><strong><br>Responsibilities<br></strong><br></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work</li><li>Lead, collaborate, and coordinate with developers, managers, and analysts across teams to design and architect integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, eCommerce, and custom applications.</li><li>Provide architecture, security, and technical guidance to development teams on new architectural approaches relevant to SaaS software and other systems across the organization. Includes researching new approaches and developing proofs of concepts.</li><li>Collaborate with other Principle Software Development Engineers representing the intricacies of corporate solutions such as ERP (Financials, Order Management, Supply Chain), WMS, TMS, PeopleSoft, etc.</li><li>Analyze and improve existing system architectures, integrations, and migration techniques leveraging cloud technologies to improve speed to delivery for the business.</li><li>Collaborate with cross-functional teams including Information Security, Business Intelligence, and more.</li><li>Participate in SaaS software and implementation partner evaluations to provide technical oversight and recommendations.</li><li>Hands-on development of cloud applications.</li><li>Minimal travel, occasionally overnight</li></ul><div>&nbsp;</div><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in computer science, information technology, or related field - <em>required&nbsp;</em></div><div>Masters degree in computer science, information technology or related field - <em>preferred&nbsp;</em></div><div>Advanced graduate degree (PhD, etc.) - <em>not required</em></div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>10+ years development and maintenance roles with an IT organization</li><li>Experience integrating with SaaS cloud applications, such as Salesforce, ERP, WMS, etc.</li><li>Experience leading or working closely with software engineering teams</li><li>CI/CD, security best practices, DevOps principles and practices, logging, monitoring, and alerting within a cloud environment</li><li>Cloud application architecture&nbsp;</li><li>Software design and architecture, including Domain Driven Design and Eventing&nbsp;</li><li>Programming skills</li><li>Analytical and problem solving skills&nbsp;</li><li>Proven history of leading people in a complex, fast-pace environment</li><li>Successful track record of collaborating with technical and non-technical stakeholders</li></ul><div>Actively involved in an evangelical Christian church</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, strongly preferred&nbsp;</strong></div><ul><li>Integrating with Salesforce, Oracle Fusion, PeopleSoft, and other SaaS solutions&nbsp;</li><li>Experience with<ul><li>Enterprise Resource Planning (ERP) applications SAP, Oracle, MS Dynamics, or similar</li><li>Human Capital Management (HCM) - Workday, SAP, ADP, or similar</li><li>Warehouse / Transportation Management - SAP EWM, Oracle WHM Cloud, or similar</li></ul></li></ul><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, preferred&nbsp;</strong></div><ul><li>Domain Driven Design, Event Driven Design, and other architecture and software patterns</li><li>&nbsp;API Gateway, Kubernetes, SQS, SNS, S3, Cloudfront, EC2, VPC, CloudFormation, AWS CDK, IAM Roles, Kafka events or similar</li><li>C#, .NET 8+, Java, and other integration programming languages</li><li>Minimal APIs, Web API, RESTful APIs, Microservices</li><li>No SQL Databases (i.e. MongoDB, DynamoDB), Relational Databases</li><li>GitHub</li><li>Agile (Scrum)</li></ul><div><br></div>

Principal Software Engineer - Enterprise Applications

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We’re looking for a Product Reliability Engineer (.NET) to join our Engineering team.</div><div><br>This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.</div><div><br>Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support.</div><div><strong><br>Responsibilities</strong></div><div><br>Primary — Resolve Complex Support Tickets</div><ul><li>You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes:</li><li>Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks.</li><li>Debugging support requests from Tier 2 that require engineering insight or code-level evaluation.</li><li>Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations.</li><li>Maintaining empathy for Support and customers throughout incident response.</li><li>Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution.</li></ul><div><br>Secondary — Build Internal Support Tooling</div><ul><li>You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will:</li><li>Build and maintain internal diagnostics tools, dashboards, and scripts.</li><li>Create reusable utilities for inspecting customer environments and data.</li><li>Identify patterns in escalations and proactively reduce friction through automation or visibility tooling.</li></ul><div><br>Tertiary — Equip the Support Team with Engineering Thinking</div><ul><li>You’ll help foster deeper engineering knowledge within Support by:</li><li>Mentoring Tier 2 agents on technical systems, debugging practices, and tooling.</li><li>Hosting working sessions to walk through incident root causes and resolutions.</li><li>Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core).</li><li>You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior.</li><li>You enjoy debugging and getting to the bottom of complex edge cases.</li><li>You have strong communication skills and love partnering with non-engineers to solve hard problems.</li><li>You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward.</li><li>You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents.</li></ul><div><strong><br>Bonus Points</strong></div><ul><li>Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms.</li><li>Experience working with Zendesk and Jira to track issues and collaborate across teams.</li><li>Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles.</li><li>Background in nonprofit tech, CRMs, or fundraising systems.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.</div>

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