<div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Reports to:</strong> Customer Support Manager</div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - 80,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About the Role</strong></div><div>The Technical Support Specialist is a mid-to-senior level role housed within our Customer Experience organization, serving as a critical bridge between our customers and Engineering team on complex technical issues. This position works closely with Engineering and will collaborate within the Support team, taking ownership of escalated cases and ensuring they are resolved with accuracy and efficiency. Key areas of ownership include data migrations, Salesforce administration, key technical support escalations, automation advocacy, and serving as an engineering project liaison. This role will receive mentorship and technical review from the Engineering team.<br><br></div><div>In the early stages, this hire will focus on addressing customer support tickets to gain a deep understanding of our platform and customer needs.</div><div><strong><br>Responsibilities</strong></div><ol><li><strong>Advanced Support Ticket Resolution:</strong> Handle complex P1 and P2 support tickets, ensuring timely resolution and escalating to management when necessary.</li><li><strong>Engineering Issue Management: </strong>Scope, document, and submit well-structured issues in GitHub for the Engineering team based on Support escalations.</li><li><strong>Data Migrations: </strong>Serve as the lead Support resource for customers using the migration tool, providing guidance and troubleshooting.</li><li><strong>Data Update Coordination: </strong>Coordinate and even write scripts (nice to have, not requirement) in GitHub issue for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Bug Investigation: </strong>Reproduce and investigate reported bugs, collaborating with Engineering to determine root causes and next steps.</li><li><strong>General Integration Support: </strong>Lead customer-facing calls and information gathering for integration and API troubleshooting.</li><li><strong>Salesforce Support: </strong>Obtain (or already hold) a Salesforce certification to assist customers with Salesforce integration issues. Current Salesforce certification preferred.</li><li><strong>Automation Advocacy: </strong>Identify opportunities for process automation and efficiency improvements, working with Engineering to implement solutions that reduce manual work and improve customer experience.</li><li><strong>Engineering Project Liaison:</strong> Serve as the primary point of contact between Customer Experience and Engineering teams for technical projects, facilitating communication, requirements gathering, and ensuring customer needs are represented in engineering decisions.</li></ol><div><strong><br>Qualifications</strong></div><ol><li>3+ years in a technical support, or engineering-adjacent role, ideally within SaaS or a similar technology environment.</li><li>SQL knowledge preferred.</li><li>Ability to scope and document technical issues clearly for engineering teams.</li><li>Familiarity with GitHub issue tracking.</li><li>Experience troubleshooting integrations and APIs.</li><li>Knowledge of digital marketing technology (GA4/GTM, etc)</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Salesforce Administrator certification (or willingness to obtain within first 6 months).</li></ol><div><strong><br>Requirements</strong></div><ul><li>SQL: 1 - 3 years</li><li>GitHub Issue Tracking: 1 - 3 years</li><li>API Troubleshooting: 2 - 4 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have</strong></div><ul><li>Salesforce Administration: 1 - 2 years</li><li>Scripting: 1 - 2 years</li><li>Technical Documentation: Good - Excellent</li></ul><div><strong><br>About Us</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>What Success Looks Like</strong></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days: </strong>You are proficient in handling P1/P2 tickets, creating engineering issues, and handling basic integration troubleshooting.</li><li><strong>6 Months: </strong>You are independently managing migration requests, leading integration troubleshooting calls, and writing scripts for data updates.</li><li><strong>12 Months: </strong>You have reduced turnaround time for complex tickets and escalations, improved communication workflows between Support and Engineering, and are actively contributing to automation initiatives.</li><li><strong>Ongoing: </strong>You serve as the go-to technical expert for the Support team, consistently improving processes, and enabling faster resolutions for our customers.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Initial Interview</li><li>Technical Questionnaire</li><li>Video interview with our Founder and CEO. Before this meeting we'll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Technical Support Specialist

<div><strong>Grateful to post in Christians Tech Jobs—praying your work bears good fruit this week.</strong> 🙏&nbsp;<br><br></div><div>I’ve been building <strong>SoapBox Super App</strong> to help pastors and churches stay connected <em>between Sundays</em>—daily Scripture, prayer, and community touchpoints in one place. You can peek at the web app here: <strong>soapboxsuperapp.com</strong>.&nbsp;<br><br></div><div>I chose to <strong>self-fund</strong> rather than take investor money so the mission stays first and isn’t steered toward revenue at the expense of ministry.&nbsp;<br><br></div><div>If anyone here feels <strong>led to share wisdom or light hands</strong>—things like hardening the web app, shaping an iOS/Android release, or setting up healthy tests/CI—I’d be grateful to learn from you. No pressure at all; even a few pointers or code-review hours would be a blessing.&nbsp;<br><br></div><div>Also happy to pray for <em>your</em> projects or swap notes on faith + tech.&nbsp;<br><br></div><div>Thanks for the opportunity to post here and connect!<br><br>&nbsp;— <strong>Alan</strong> · alan@soapboxsuperapp.com</div>

Senior Full Stack Developer / Architect

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for:</strong><br>A driven and mission-focused <strong>Sr. Manager, Software Engineering, Salesforce and Data</strong> to impact both ministry and business operations including Salesforce, Enterprise Data Integration, Data Warehousing, and Business Intelligence. As a software engineering leader, you will manage a software engineering team, including contractors, in the development of software, database, and integration solutions. The ideal candidate will have strong software engineering skills, leadership, mentorship, and communication skills.<br><br><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Manage and guide software engineering staff and contractors</li><li>Collaborate with Product Delivery Managers, other engineering teams, and leadership</li><li>Create and contribute to technical design documentation</li><li>Ensure development comports with best practices, PFM policies, and IT strategy</li><li>Ensure the use of approved tools, languages, frameworks, and platforms</li><li>Analyze platforms and tools and make recommendations for improvement</li><li>Help manage hosting environments and use request/incident ticket tracking and project management systems as needed</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>Strong technical expertise in Salesforce or other enterprise CRM platform</li><li>Strong technical expertise in Data Warehousing technology</li><li>10+ years of management experience, 3+ years of experience leading software engineering teams</li><li>Bachelor's degree in computer science/engineering or equivalent experience</li><li>Strong background in software development, designing data models, data integration, data warehousing, and supporting analytics</li><li>Sound experience with GitHub, code management, merges, and deployments</li><li>Agile-like and Waterfall environment experience</li><li>Experience with CI/CD and Devops processes</li><li>Experience building web applications&nbsp;</li><li>Experience building and using APIs to integrate systems and SaaS environments</li><li>Knowledge and practical application of open source solutions is a plus</li><li>This is a remote/work from home position in the US with a 5% travel component and office hours are 8:30 AM - 5:00 PM EST</li></ul><div><br><strong>What we offer: </strong><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. <br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $113,000 and $130,000.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br><strong>OUR STATEMENT OF FAITH</strong><br><br><strong>The Foundation of What We Believe</strong><br>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br><strong>How We Are Compelled to Live and to Act</strong><br>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.</div>

Sr. Manager, Software Engineering

<div><strong>ABOUT GLOBAL MEDIA OUTREACH<br></strong><br></div><div>Global Media Outreach (GMO) is a Christian nonprofit committed to leveraging technology to share the Gospel with the world and help people grow in their faith. Through digital outreach, we reach millions each year, connecting seekers to Jesus and walking with them in their spiritual journey. Our virtual team is mission-driven, innovative, and passionate about transformational impact.<br><br></div><div><strong>POSITION SUMMARY<br></strong><br></div><div><strong>Global Media Outreach seeks a data-driven Digital Advertising Analyst to lead our digital ad campaigns analysis, reporting, and performance insight. This role supports campaign effectiveness through detailed metric analysis, reporting dashboards, and actionable optimization recommendations. The ideal candidate will bring technical expertise in analytics tools, a passion for measuring digital impact, and a heart for ministry.<br></strong><br></div><div><strong>KEY RESPONSIBILITIES<br></strong><br></div><ul><li>Analyze advertising performance across platforms (Google Ads, Meta, YouTube, etc.)</li><li>Identify campaign trends, risks, and opportunities to inform strategy.</li><li>Translate campaign KPIs into actionable insights for optimization.</li><li>Collaborate to test hypotheses (A/B tests, audience splits, creatives)</li><li>Track and evaluate spend efficiency, conversion paths, and audience behaviors.</li><li>Support monthly and quarterly reviews with performance analysis and insights.</li><li>Participate in campaign planning to align with strategic goals.</li><li>Monitor tracking issues, tag implementations, and attribution accuracy.</li></ul><div><br><strong>JOB REQUIREMENTS<br></strong><br></div><ul><li>Excellent analytical and problem-solving skills</li><li>Strong proficiency in Google Analytics, Google Ads, and Meta Ads Manager</li><li>Experience with data visualization platforms (Tableau preferred)</li><li>Familiarity with tag management tools and campaign tracking setup (e.g., UTM, GA4)</li><li>Capacity to distill complex data into transparent, insightful reporting</li><li>Ability to work cross-functionally and communicate technical data to non-technical teammates</li><li>Comfortable managing multiple concurrent campaigns and deadlines</li><li>Self-starter with strong attention to detail and accountability</li></ul><div><br><strong>QUALIFICATIONS<br></strong><br></div><ul><li>Bachelor’s degree in Marketing, Data Analytics, Business, or a related field<br>4+ years of experience in digital marketing analytics or performance marketing</li><li>Track record of influencing digital marketing decisions with data</li><li>Experience working with PPC, display, and video campaigns</li><li>Demonstrates a personal and growing relationship with Jesus Christ and supports GMO’s Statement of Faith</li><li>Cultivates a passion for the mission of GMO and a heart for evangelism and discipleship, both personally and professionally</li><li>Maintain a courteous, Christ-like approach to relationships and faithfully uphold GMO’s ministry in prayer</li></ul><div><br></div><h3><strong>Application Process:</strong></h3><div>Interested candidates are required to submit a resume and cover letter to jobs@gmomail.org.<br><br></div><div><strong>NOTE</strong>: <em>Due to the volume of applications, we are not able to respond to unsolicited phone and email inquiries.</em></div>

Digital Advertising Analyst

<div>Web and IT management assistance needed for the ministry www.crazypraiseclub.com and the book Joyful Hearts coming out Aug. 2025. I'm having issues getting everything connected and operational, like my POD book publisher, linking social media platforms appropriately, my Printify merch store, and getting blogs activated and courses posted. I'm a writer, but there is so much tech needed nowadays for success in publishing and creating an online presence. I also want to create an affiliate platform and I need help figuring all that out.&nbsp;<br><br>My top priorities are:<br>1. Getting my book seen in as many places as possible, and converting to sales<br>2. Creating a great user experience for website visitors<br>3. Publishing blogs, calendars, and events smoothly and linking everything together<br>4. Developing and maintaining a robust SEO<br>5. Making sure my old Wordpress site points to the new Systeme.io site<br><br>I'm self-funding everything, and my book is self-published, so I don't have a deep well of money and I'm looking for something affordable and ongoing. It's a very cool ministry with a groundswell of support, and you'd be getting in on the ground floor.</div>

Remote Christian Git Jobs

Explore top Christian remote and work from home Git jobs at leading Christian tech companies, nonprofits, and churches.

Trusted by