<div>The Great Commission Ministries (GCM), operating as The Great Commission Foundation in Canada and Friends of the Great Commission in the U.S., is a faith-based nonprofit dedicated to supporting ministries by removing operational burdens and enabling them to focus on their missions. GCM serves as a platform that empowers ministries and donors alike, with the ultimate goal of fueling a movement of generosity, transformation, and Christ-centered service.</div><div>The Director of Systems &amp; Technology is a newly created executive-level position reporting directly to the CEO. This individual will play a critical leadership role in overseeing the Systems &amp; Technology team and driving the digital transformation of the organization. The position involves creating and executing an integrated technology roadmap, improving operational efficiencies, and safeguarding data and systems. It requires a strategic thinker who can lead change management, implement scalable solutions, and collaborate cross-functionally across departments to ensure technology directly supports the mission.</div><div>Key responsibilities include leading and mentoring the tech team, fostering a culture of accountability and continuous learning, overseeing IT procurement and budgeting, and guiding digital initiatives that enhance the organization's maturity and impact. The role balances innovation with stability and security, requiring an agile approach to building systems that support GCM's ministry efforts.</div><div>The ideal candidate will bring 8–10 years of IT leadership experience (preferably in the for-profit sector), strong technical expertise in infrastructure and applications, and a deep understanding of nonprofit technology needs. Importantly, this individual must align with the organization's Christian values, be comfortable participating in spiritual practices with staff, and be willing to model Christ-like leadership both internally and externally.</div>

Director of Information Technology

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Lead Security Engineer | Detection &amp; Response </strong>who plans and carries out security measures to monitor and protect sensitive data, networks and systems from infiltration and cyber-attacks. This role is responsible for the design, implementation, and support of a variety of complex projects supporting the SOC and security engineering functions. This role is a critical escalation point for Security Detection and has technical responsibility for the managed SOC and security engineering including the documentation of processes, procedures, and technical solutions.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities</strong></div><ul><li>Lives out<a href="https://www.lifeway.com/en/about/vision-values-mission"> Lifeway’s mission and values,</a> showing deep commitment to Kingdom work</li><li>Plan, Design, build, implement, and administers security systems and processes within a modern cloud computing environment</li><li>Designs cloud security solutions to ensure adequate protection, detection and response of the environment</li><li>Cultivate and manage relationships with 3rd parties (Managed detection &amp; response providers, partners, vendors), and other associated entities to ensure coverage of risks and agreements to performance</li><li>Partners cross functionally for security monitoring and incident response</li><li>Ensures information security practices are compliant with PCI and other standards and regulations</li><li>Leverage frameworks and threat modeling to help identify needs and drive maturity</li><li>Build and leverage metrics &amp; processes to ensure operational excellence and resolve technical problems</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in computer science, cybersecurity, information technology, or related degree, <em>required</em></div><div>Master's degree, <em>not required</em></div><div>Advanced graduate degree (PhD, etc), <em>not required</em></div><div>&nbsp;</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>Expert knowledge of cloud security solutions, anti-malware solutions, intrusion prevention, and web content filtering</li><li>Experience with cloud architecture and coding (AWS, GCP, Azure)</li><li>Expert knowledge of risk assessment tools, technologies, and methods</li><li>Strong knowledge of coding, technologies and methods</li><li>Strong ability to develop and execute incident response plans, identify root cause, and drive mitigations to prevent future occurrences</li><li>Strong ability to enumerate and address security control gaps, abnormal behavior patterns and attack techniques in cloud environments</li><li>Knowledge of applicable regulations and frameworks including PCI, NIST-CSF and MITRE ATT&amp;C</li><li>Actively involved in an evangelical Christian church</li></ul><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, preferred&nbsp;</strong></div><ul><li>CISSP, GIAC, CCSK, CCSP certifications</li><li>Familiarity with AWS Organizations Service Control Policies (SCP), Resource Control Policies (RCP), and Declarative Policies.</li><li>Familiarity with infrastructure-as-code (Terraform, CloudFormation), Containers and Serverless functions. (2+ years)</li></ul>

Lead Security Engineer (Detection & Response)

<div><strong>Data Integration + Insights Engineer (Part-Time)</strong></div><div>Do you enjoy the challenge of turning scattered data into something useful, meaningful, and clear? Are you comfortable writing queries, building scripts, and navigating multiple systems—but motivated by how your work ultimately serves people, not just numbers? Practicing the Way is looking for a part-time Data Integration &amp; Insights Engineer to help us steward our data well, so we can better support churches, small groups, and individuals following the way of Jesus.</div><div><br><br></div><div><strong>About the Role<br></strong>The Data Integration &amp; Insights Engineer helps us connect and make sense of the many streams of data that support our mission. From our PostgreSQL-based platform and Planning Center to Salesforce, this role brings together information from across the organization to create a clearer picture of how people are engaging with the practices of Jesus and how we can serve them more intentionally.</div><div>Whether it’s writing a complex SQL query, automating a monthly report, or building a dashboard that helps a team know who to follow up with, your work will help ensure that every team has the right information at the right time to care well for people and make thoughtful decisions.</div><div><br>This role requires someone who’s both technically capable and collaborative —someone who can navigate APIs and data models, but also enjoys partnering with others to solve real problems. You’ll work closely with the Pathways, Church Formation, Invitation, and Generosity &amp; Prayer teams to turn raw data into meaningful insights.</div><div><br>A mix of problem-solving, and attention to detail is essential. You’ll need to move between writing clean scripts, troubleshooting bugs, and translating technical output into something accessible and actionable. You’ll collaborate often with our Technology Lead and other team leads to build trustworthy systems, maintain data health, and bring clarity to the work we’re doing across the organization.<br><br><br></div><div><strong>This Role Collaborates Closely With:</strong></div><ul><li>The Technology Lead to shape system architecture, maintain data integrity, and manage integrations</li><li>Pathways, Church Formation, Invitation, and Generosity &amp; Prayer teams to identify data needs and translate them into solutions</li><li>Leadership, to support strategic visibility and organization-wide decision-making</li><li>Salesforce admins and developers to improve the flow and accessibility of data across systems</li></ul><div><br></div><div><strong>What You’ll Do<br><br>Connect and organize data across systems</strong></div><ul><li>Write SQL queries to pull and structure data from our PostgreSQL database (churches, users, groups, SHR, Rule of Life, etc.)</li><li>Use JavaScript or similar scripting languages to call APIs gather data from systems like Planning Center and Salesforce</li><li>Build one-time or reusable scripts to process, filter, and merge data for reports, follow-up lists, or internal needs as they arise</li></ul><div><br></div><div><strong>Create clear reporting and visibility for teams</strong></div><ul><li>Build and maintain dashboards (Google Looker Studio, Salesforce, or Google Sheets) that surface meaningful data for the right teams</li><li>Automate recurring reports and metrics that help track participation, engagement, giving, or growth over time</li><li>Provide clean data exports or summaries to help teams send thank-yous, identify opportunities, and better care for people</li></ul><div><br></div><div><strong>Ensure quality and build trust in our data</strong></div><ul><li>Troubleshoot bugs and system limitations when things break or need refinement</li><li>Understand the data being gathered in order to judge the accuracy of queries, and respond to follow-up questions about the data from stakeholders</li><li>Maintain a clear and organized documentation trail so teammates can use the tools with confidence</li></ul><div><br></div><div><strong>About You</strong></div><div><strong><br>You’re rooted in Jesus</strong></div><div>You arrange your life around being with Jesus, becoming like Him, and doing what He would do if He were you. You’re a committed part of a local church and affirm our Statement of Faith (as an integrated auxiliary of Bridgetown Church, we share a statement of faith).<br><br></div><div><strong>You bring both technical skill and a heart to serve</strong></div><ul><li>3–5+ years of experience working with data, engineering, or analytics</li><li>Confident writing SQL and working with relational databases (PostgreSQL experience is a plus)</li><li>Comfortable using JavaScript, Python, or similar tools to build lightweight scripts and automate data work</li><li>Experience with Salesforce, or similar CMS / database</li><li>Familiar with data visualization and reporting tools like Google Looker Studio or Salesforce dashboards</li><li>Strong communication skills—you know how to translate technical details into clear takeaways for others</li><li>Familiarity with Planning Center is a plus</li><li>You work well independently, stay organized, and enjoy helping others solve real-world problems</li></ul><div><br><strong>Details<br></strong>Employment Type: Contract (Part-Time)<br>Time Commitment: 8–10 hours per week<br>Location: Fully Remote<br>Compensation: Hourly, $40 - $70/hour based on experience and fit for the role<br><br><strong>About Practicing the Way<br></strong>Practicing the Way creates beautiful resources and experiences for spiritual formation, helping churches train people to practice the Way of Jesus. Through practices like Sabbath, Prayer, and Community, we aim to help people not only learn about Jesus, but become like Him—together.&nbsp;</div>

Data Integration + Insights Engineer (Part-Time)

<div><br></div><h3><strong>Product Security Operations Analyst</strong></h3><div><br></div><div><br></div><div><strong>About this Role</strong></div><div>As our <strong>Product Security Operations Analyst</strong>, you will strengthen the security of our product and engineering ecosystem. In this role, you will collaborate with engineering teams to develop and implement security best practices, policies, and procedures. You will drive security initiatives from concept to completion, ensuring a strong security posture across our products and processes.<br><br></div><div><br>Success in this role requires a deep understanding of modern cloud-based product ecosystems, strong communication skills, and the ability to work cross-functionally. Most importantly, you will bring your skills and experience to help further our mission of helping people experience the Bible as a unified story that leads to Jesus.&nbsp;<br><br></div><div><strong><br>Core Responsibilities<br></strong><br></div><div><strong>Leadership<br></strong><br></div><ul><li>Advocate security best practices through every step of the development lifecycle and engineering environment.</li><li>Guide the engineering team in evaluating risks as it relates to our data, infrastructure, and code.&nbsp;<br><br></li></ul><div><strong>Responsibility<br></strong><br></div><ul><li>Lead security initiatives from concept to completion in collaboration with cross-functional squads.</li><li>Assess and prioritize vulnerabilities, equipping developers with the guidance and resources to remediate effectively.</li><li>Develop and document security policies and procedures, with a focus on clarity and practical value.</li><li>Support all org-wide security initiatives.<br><br></li></ul><div><strong>Expertise<br></strong><br></div><ul><li>Vulnerability Management: Demonstrate knowledge of vulnerability prioritization and remediation strategies.</li><li>Incident Response: Investigate and resolve security incidents, in collaboration with engineering teams, focusing on minimizing impact and preventing future incidents.</li><li>Security Alerting: Design, implement, and configure security monitoring capabilities to generate meaningful security alerts</li><li>Cloud Configuration: Partner with DevOps to shape and secure our cloud and development environment.</li><li>Proactive Security Review: Drive alignment with engineering to evaluate new features and services during the planning phase, embedding security into design decisions.<br><br></li></ul><div><strong><br>What We Are Looking For<br></strong><br></div><ul><li>4+ years experience in a Cybersecurity role, with a focus on product security/application security/DevSecOps.</li><li>Broad experience using security/monitoring tools (e.g., Vulnerability, SAST/DAST, and Monitoring Tools)</li><li>Competence using, managing, and configuring cloud security features for AWS or GCP.</li><li>Knowledge of risk assessment methodologies, threat modeling practices, and industry standard frameworks (e.g., OWASP Top 10, NIST-CSF, etc.).</li><li>Ability to communicate complex information effectively and in an engaging manner, leading to action.</li><li>Ability to lead with empathy, guiding teams toward a stronger security posture by fostering collaboration, trust, and shared responsibility.</li><li>Nice to have:<ul><li>Experience leveraging APIs for automation (ideally with Python).</li><li>Experience leading product/application security training.<br><br></li></ul></li></ul><div><strong><br>About BibleProject</strong></div><div><strong><br>Portland, Oregon, Founded in 2014</strong></div><div><br>BibleProject is a nonprofit, crowdfunded organization that produces 100% free Bible videos, podcasts, blogs, classes, and educational resources. Our mission is to help people experience the Bible as a unified story that leads to Jesus.<br><br></div><div>We have grown significantly in the area of multimedia technology. What began with two animated videos now encompasses multiple platforms and products—including over 160 videos. Our website and app serve as connection hubs to our ever-growing library of resources. Classroom, our online learning platform, offers accessible, graduate-level Bible classes.</div><div><br>These, and all of our supporting products, continue to be completely free to audiences worldwide, thanks to the generosity of our patrons.<br><br></div><div><strong><br>Location:</strong> This role must be performed within the United States. Occasional travel to Portland, Oregon.</div><div><strong><br>Reporting to:</strong> Bradley Mumme, Security Program Manager<br><br></div><div><strong>Compensation &amp; Benefits<br></strong><br></div><ul><li>The annual salary range for this role is $100,000 - $135,000.<ul><li>Competitive salary that scales with experience directly related to this role.</li></ul></li><li>Medical, dental, vision, life, short- and long-term disability insurance for employees and families, with premiums covered 100% by BibleProject.</li><li>401(k) with 4% employer match.</li><li>Flexible PTO.</li><li>4 weeks of org-wide synchronized rest breaks.</li><li>Paid parental leave.</li><li>Paid learning stipend.</li><li>Home Office resources as needed.</li><li>A culture focused on belonging and thriving.<br><br></li></ul><div><br>BibleProject is an equal opportunity employer.<br><br></div><div><br></div>

Product Security Operations Analyst

<div><strong>Work. Serve. Thrive.</strong>&nbsp; &nbsp;<br><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.&nbsp; &nbsp;</div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br></div><div>Learn more about Feeding America <a href="https://www.feedingamerica.org/our-work">here</a>.<br><br>This position is fully remote with minimal annual travel, and this person will be required to attend any on-site meetings or trainings as designated by their manager or department leadership. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.&nbsp; &nbsp;<br><br></div><div><strong>The Opportunity</strong> &nbsp;<br><br></div><div>The Specialist will support applications within the Digital Platform Technology team that serve neighbors, agencies, and food banks, throughout the Feeding America network. Support Digital Platform Technology Team by providing customer service, generating reports and responding to business requests.&nbsp;</div><div><br><strong>Compensation<br></strong><br>Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $66,000-71,000 Based on Experience. This is a non-exempt position and is eligible for overtime.</strong></div><div><strong><br>Responsibilities:</strong></div><ul><li>Provide Tier 1 ticket resolution for users across the applications developed and supported by the Digital Platform Technology team.</li><li>Use established processes and tools to accurately triage bugs and user issues in a timely manner.</li><li>Provide timely and exceptional customer service by communicating issue status and resolution to users.</li><li>Generate weekly, monthly and ad-hoc reports using SQL, PowerBI, and Excel for internal and external stakeholders.</li><li>Attend regular standup calls to collaborate with Agile development teams and communicate resolutions for issues that require further development.</li><li>Attend monthly user calls, onboarding sessions and food bank check-ins as needed to learn platform and become familiar with user issues.</li><li>Provide data exchange functions and services for historical data imports.</li><li>Host regular “Office Hours” calls for platform users.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp; &nbsp;&nbsp;</div><ul><li>Minimum of 3 years of work experience in an Information Technology or technical customer service environment.</li><li>Advanced problem-solving skills; ability to work on complex problems requiring strong analytical and conceptual insights.</li><li>Attention to detail, excellent time management skills and the ability to excel while managing shifting priorities.</li><li>Intermediate in Microsoft Office Suite (Excel, PowerPoint).</li><li>Excellent written and oral communication skills; ability to distill complex business analysis and specifications and communicate complex ideas clearly.</li><li>Ability to excel in an ambiguous environment and lead change within the organization.</li><li>Collaborative team player, capable of working well with others but also autonomously with little direction and a demonstrated ability to work cross-functionally.</li><li>Comfortable presenting to groups.</li></ul><div><br><strong>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li></ul><div><br></div><div><strong><em>Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and</em></strong><strong> </strong><strong><em>contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.</em></strong></div><div><br></div><div><strong><em>Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</em></strong></div>

Specialist, Digital Platform Technology Support

<div><strong>Get Involved!<br></strong><br></div><div>Samaritan's Purse is looking for a Support &amp; Implementation Specialist to join our Internal Cloud team remotely. This position is the primary technical point of contact for partner organizations, guiding partners through the successful implementation and ongoing utilization of our Ark Cloud Services (ACS) platform. &nbsp;</div><div><strong>A day in the life of a Support &amp; Implementation Specialist:</strong></div><div><br></div><div>At Samaritan's Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.<br><br></div><div><strong>In the role of Support &amp; Implementation Specialist, you will have the opportunity to:<br></strong><br></div><ul><li>Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.</li><li>Diagnose and resolves technical issues reported by partners, providing timely and effective solutions to minimize service disruptions</li><li>Guide partners through the configuration of ACS products according to partner needs, tailoring settings and features to meet specific business requirements</li><li>Provides technical documentation, best practices, and hands-on support to partners during the deployment of ACS solutions</li><li>Assist the Senior Implementation Consultant in guiding partners through the initial setup process for ACS, including account creation, configuration, and data migration&nbsp;</li><li>Provide consulting to partners regarding integrating ACS products with existing systems and workflows&nbsp;</li><li>Work with the Senior Implementation Consultant to develop and deliver training materials and documentation for partners on ACS functionality, best practices, and troubleshooting techniques</li><li>Manage support tickets, track partner issues, and ensure prompt and efficient resolution</li><li>Contribute to the development and maintenance of an internal knowledge base with documented solutions, FAQs, and technical guidance for ACS &nbsp;</li><li>Foster strong relationships with partners, actively communicating updates, changes, and new features related to ACS<br>Monitor partner usage patterns and identify potential issues before they escalate, offering proactive advice and support &nbsp;</li><li>Gather feedback from partners on ACS products and support processes, identifies areas for improvement, and suggests enhancements</li></ul><div><br></div><div><strong>Qualifications &amp; Experience:<br></strong><br></div><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Thorough knowledge of various implementation and cloud tools, techniques, and methodologies to troubleshoot and resolve complex technical problems in public cloud environments.</li><li>Strong technical aptitude and experience working with cloud technologies, such as AWS, Azure, Google Cloud or OpenStack.<br><br></li></ul><div><strong>Job Location: Remote<br></strong><br></div><div><strong>Type:&nbsp; </strong>Full-Time<br><br></div><div><strong>Language Requirement:&nbsp; </strong>Fluency in English (required)<br><br></div><div><strong>Benefits:</strong></div><ul><li>On-site Medical Clinic (staff and dependents)&nbsp;</li><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><div><br><strong>Samaritan's Purse Mission Statement:</strong></div><div>Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.</div><div><br><strong>Samaritan's Purse Statement of Faith:</strong></div><ul><li>We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.</li><li>We believe that there is one God, eternally existent in three persons:&nbsp; Father, Son, and Holy Spirit.&nbsp; Matthew 28:19; John 10:30; Ephesians 4:4-6.</li><li>We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.</li><li>We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.&nbsp; Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.</li><li>We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.&nbsp; John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.</li><li>We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.&nbsp; 1 Corinthians 15:51-57; Revelation 20:11-15.</li><li>We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.&nbsp; 1 Corinthians 12:12, 27; Ephesians 1:22-23.</li><li>We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ.&nbsp; Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.</li><li>We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.</li><li>We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.&nbsp; Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.</li><li>We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.</li><li>We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order.&nbsp; Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5</li></ul>

Support & Implementation Specialist

<div><strong>Summary</strong></div><div>To serve the members of Redeem Healthshare by being responsible for the underlying HubSpot architecture that the ministry relies upon by implementing and optimizing technical solutions within the HubSpot platform. Key responsibilities include developing and customizing HubSpot applications, managing data integrity and migration, troubleshooting technical issues, integrating HubSpot with other systems, and providing training and support to end-users. The role involves collaborating with cross-functional teams, staying updated on HubSpot features and best practices, and driving continuous improvement in HubSpot configurations to meet ministry goals.<br><strong><br>Competencies</strong></div><ul><li>Acting with Integrity, Empathy, and Compassion</li><li>Collaborating with Others</li><li>Neighbor Focus</li><li>Pursuing Excellence</li><li>Application Support</li><li>Business Analysis</li><li>System Design</li><li>Systems Integration</li><li>Attention to Detail</li><li>Digital Literacy</li><li>Thinking Strategically</li><li>Application Development and Maintenance</li></ul><div><br></div><div><strong>Key Responsibilities</strong></div><ul><li>Develop and customize HubSpot applications, workflows, and integrations to meet ministry requirements.</li><li>Manage data migration and ensure data integrity within HubSpot.</li><li>Collaborate with cross-functional teams to design and implement automation processes.</li><li>Troubleshoot technical issues within HubSpot and provide solutions.</li><li>Provide technical expertise and support to end-users on best practices for using HubSpot.</li><li>Stay current on HubSpot updates, features, and best practices to provide recommendations for improvements.</li><li>Integrate HubSpot with other systems and platforms to streamline workflows and optimize performance.</li><li>Conduct regular audits of HubSpot configurations and processes to identify areas for optimization and improvement.</li><li>Collaborate with marketing and sales teams to understand their goals and objectives, and designing technical solutions within HubSpot to support them.</li><li>Lead training sessions and workshops for internal teams on how to effectively use HubSpot tools and features.</li><li>Keep abreast of industry trends and best practices in inbound marketing, sales automation, and CRM to continuously enhance the organization's HubSpot implementation.</li><li>Work with third-party vendors and developers to integrate external tools and applications with HubSpot for enhanced functionality.</li><li>Participate in strategic planning sessions to align HubSpot configurations with overall business objectives and growth initiatives.</li><li>Design and implement robust, scalable architectures for new features and functionalities, considering performance, reliability, and maintainability.</li><li>Build the server-side logic, data processing pipelines, and APIs for HubSpot features.</li><li>Develop a system for Auto-assignment of tickets based on priority, specialists availability, or expertise.</li><li>Configure bots to resolve common queries before routing to specialists.</li><li>Automate SLA tracking to ensure timely responses.</li><li>Create a storage system to store all member interactions (emails, calls, chat, tickets) in one place.</li><li>Provide specialists full context on past interactions to speed up resolutions when referencing customer history.</li><li>Reduce tickets by providing helpful articles with an AI-powered knowledge base.</li><li>Ensure HubSpot users can find answers easily with search optimization.</li><li>Allow members to track tickets and access support resources.</li><li>Manage all service channels from one dashboard (Email, Chat, Phone integration)</li><li>Setup monitoring and responses to inquiries from social media platforms.</li><li>Setup dashboards to track member care specialists performance, ticket volume, and resolution time.</li><li>Setup customer satisfaction analytics (CSAT) &amp; (NPS)</li><li>Identify recurring issues to improve service quality.</li><li>Identify and improve team collaboration on support emails.</li><li>Setup and configure playbooks to ensure consistent and efficient standard responses.</li><li>Synchronize customer data through sales and marketing data to provide seamless service experience.</li><li>Automate follow-ups for feedback collections utilizing surveys and reviews.</li><li>Utilize AI to analyze sentiment and improve service quality.</li><li>Regularly optimize workflows based on performance data.</li></ul><div><strong><br>Qualifications and Experience</strong></div><ul><li>Four-year degree from an accredited university or the equivalent combination of education and experience.</li><li>Proven experience working with HubSpot (5+ years)</li><li>Experience developing custom solutions within HubSpot using workflows, custom objects, and integrations.</li><li>Excellent communication and collaboration skills to work effectively with cross-functional teams.</li><li>Proficient in programming languages like JavaScript, Python, Java, and frameworks like React, Angular, or similar, depending on the specific team and product area.</li><li>Problem-solving skills and attention to detail to troubleshoot and resolve issues in HubSpot.</li><li>HubSpot CMS for Developers</li><li>HubSpot API Integration Certification</li><li>HubSpot Design Certification</li><li>HubSpot CRM API Certification</li><li>custom solutions or custom objects or APIs or integrations or HTML or CSS or JavaScript or HubSpot templates</li><li>A deep understanding of the HubSpot platform, including its features, tools, and functionality. This includes familiarity with HubSpot CRM, marketing automation, workflows, email marketing, lead scoring, and reporting.</li><li>Ability to develop custom solutions within HubSpot using its features such as workflows, custom objects, APIs, and integrations. Knowledge of HTML, CSS, JavaScript, and other technical skills may be required for customizing HubSpot templates and modules.</li><li>Strong problem-solving skills to troubleshoot issues, resolve technical challenges, and optimize workflows within HubSpot. Being able to identify and address issues efficiently is important for maintaining smooth operations.</li><li>Excellent communication skills to work effectively with cross-functional teams, including marketing, sales, and IT departments. The ability to clearly communicate technical concepts to non-technical team members is crucial for successful collaboration</li><li>A willingness to stay updated on HubSpot best practices, new features, and industry trends. Continuous learning and professional development are important for ensuring that your skills remain relevant and up-to-date in the rapidly evolving field of marketing technology.</li></ul><div>&nbsp;<strong><br>Additional Information</strong></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>May need to lift and move items up to 35 lbs on occasion.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li><li>Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $87,900-$135,300.</strong> <em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education.&nbsp;</em></div><div><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul><div><br></div><div><strong>About Company</strong></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.</div>

HubSpot Engineer

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>Our ServiceNow developer is responsible for the ServiceNow platform , which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary.</div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Provides application software development services and technical support for existing architecture or new deployments. Gathers requirements and develops specifications to integrate into applications. Adheres to approved standards and assists in developing new standards in software development.</li><li>Develops program logic for new applications or analyzes and modifies logic in existing applications. Considers and/or provides multiple options or solutions to satisfy organizational needs.</li><li>Codes, tests, including writing test plans, debugs, documents, implements and maintains software applications. Enhances appropriate levels of functionality through code customization and application configuration.</li><li>Develops strategies around existing technology products to ensure these products produce expected results and benefit to customers. Ensures that improvements are successfully implemented and impacts across the value stream and application are considered.</li><li>Provides complex technical services throughout the lifecycle of customer-specific technology based products. Primarily works with Cloud or Purchased applications.</li><li>Collaborates on cross-functional project teams as a key resource on data processes, data governance, and application systems.</li><li>May coach and provide expertise to other professionals and support staff in the applications development discipline.</li></ul><div><br><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

ServiceNow Developer III

<div>The Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment.<br><br><strong>This position can be based remotely within the US and requires 5% travel.</strong><br><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></div><ul><li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li><li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers.</li><li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li><li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li><li>Generates various reports by querying application databases when requested.</li><li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li><li>Controls and monitors user access to applications.</li><li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules.</li><li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts.</li><li>Functions as a technical subject matter (SME) for support of applications in production environment and acts as a technical resource in organizational projects.</li><li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li><li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services.</li><li>Analyzes processes, recommends process improvement, and writes formal documentation.</li><li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms.</li><li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests.</li><li>Provides training on production issues and new application functionality to team members and customers as needed.</li><li>Other duties as assigned by management.</li></ul><div><br><strong>MINIMUM REQUIREMENTS:</strong></div><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li><li>6+ years’ work experience.</li><li>Ability to work independently as well as in a fast paced, team-oriented environment.</li><li>Must have excellent interpersonal, communication and listening skills.</li><li>Ability to execute and resolve multiple project deliverables and problems.</li><li>Must be well organized.</li><li>Strong analytical, assessment and problem-solving skills.</li><li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision.</li><li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, application integration, SOA, etc.</li><li>Understands SDLC process / ITIL / COBIT best practices.</li><li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li><li>Understanding of requirements for support in SaaS environments.</li><li>Ability to automate operational procedures via a variety of shell scripting languages.</li><li>Proficient with systems, application, and database monitoring tools and techniques.</li><li>Proficient with scheduling, starting/stopping, and restarting application processes.</li><li>Ability to handle conflict resolution and priority issues with customers.</li><li>Experience working with all levels of the organization and with technical and non-technical users.</li><li><strong>Active support of HFHI Values:</strong><ul><li><strong><em>Humility </em></strong><em>– We are part of something bigger than ourselves.</em></li><li><strong><em>Courage</em></strong><em> – We do what’s right, even when it is difficult or unpopular.</em></li><li><strong><em>Accountability</em></strong><em> – We take personal responsibility for Habitat’s mission.</em></li></ul></li><li><strong><em>Safeguarding: </em></strong><em>HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</em></li></ul><div><br><strong>PREFERRED – In addition to minimum:</strong></div><ul><li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li><li>Some application developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA)</li><li>Experience with JIRA ticketing system.</li><li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li></ul><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal leave, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, the hiring range for this position is $86,700 - $102,000.</strong></div>

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