About the Work

Planning Center is looking for a thoughtful and detail-oriented QA Tester to join our team. This role focuses on ensuring the quality, reliability, and usability of our web and mobile applications. You’ll partner closely with Product Managers, Designers, and Engineers to identify issues early, verify new features, and advocate for the experience of church staff and volunteers who rely on our software every day.

The ideal candidate is passionate about quality, has strong attention to detail, communicates clearly, and enjoys thinking through edge cases and real-world usage scenarios. You’ll play a key role in helping us ship software that is stable, intuitive, and trustworthy across platforms.

Responsibilities

Partner with Product Managers, Designers, and Engineers to review new features and changes, identifying risks and ensuring requirements are clear, testable, and well understood before release
Thoroughly test new features and improvements across web and mobile platforms, validating functionality, usability, edge cases, and real-world workflows before they reach customers
Write clear, actionable bug reports that help engineers quickly understand, reproduce, and resolve issues, and verify fixes once they are implemented
Help improve our QA processes, documentation, and test coverage by identifying gaps, refining workflows, and advocating for quality throughout the development lifecycle
Investigate customer-reported issues by reproducing bugs, gathering context, and collaborating with Support and Engineering to ensure timely resolution
Participate in team discussions, retrospectives, and learning opportunities to continuously improve your craft and contribute to a friendly, supportive, and quality-focused team culture

Who We Look For

The best fits for any role on the Planning Center team are people embodying our Core Values:

Engage with Humility - We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.
Invest in our team - We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.
Do Our Best Work - We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.
Focus on Customer Impact - We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.
Think Holistically, Work Iteratively - We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.

We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work.

The Hiring Process

During the hiring process, you’ll have a chance to interact with several members of our team. We strongly encourage you to bring any questions to anybody you interact with. You’re interviewing us as much as we’re interviewing you.

Applications will be accepted until March 8, 2026 at 5:00pm PT. Please note that we may not reach out about next steps until after the application window closes.

Below is an outline of the steps in our hiring process.

Step One: Apply with a resume and complete the application questions so we can learn more about your background and experience
Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.
Step Two: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture
Step Three: A technical interview with a few people from the QA team
Step Four: Team Interview with a few people from the QA team
Step Five: Pending all goes well, we'll extend an offer

Requirements

Reside in the United States
Eligible to work in the United States (we are currently unable to offer employment to those with H-1B visas)
Be willing to travel three times each year to connect with the rest of the team
1-2 years of experience in software testing
Knowledge of various phases of SDLC and how QA fits into it
Eagerness to learn new tools, technologies, and testing techniques
Prior experience in test planning and execution (preferred)
Experience with bug tracking and version control systems
Experience in conducting Beta testing and managing rollout strategies
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Strong attention to detail
Ability to work independently and manage tasks

Benefits and Compensation

We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits here):

Get paid:
We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend. The annual salary range for this position is $83,500- $122,400.

Be healthy:
You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.

Get out:
Enjoy paid Fridays year-round, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).

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