<div><strong>#LI-Remote</strong></div><div><strong><strong>Overview</strong></strong></div><div>The Test Analyst plans, designs, manages, executes and reports on testing using appropriate testing tools and techniques conforming to agreed process standards as defined by Service Transition &amp; Validation.<br><br></div><div>The purpose of testing is to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified (including security requirements). Testing includes the process of using and maintaining test ware (test cases, test scripts, test reports, test plans, etc.) to measure and improve the quality of the software being tested. The Test Analyst works to determine the accuracy and integrity of systems within their portfolio through drafting and execution of efficient test plans, test cases, automated testing scripts, and test scenarios. They will draft, track, modify, and execute testing plans, test cases, automated test scripts, and test scenarios. The Test Analyst must have a thorough understanding of the business, functional, and technical aspects of the applications used within that portfolio. They will work with testing tools, report on testing metrics, and extend the use of technology in testing. The core applications scoped for testing are Dynamics CE (Sales, Service, Marketing).<br><br></div><br><br><div><strong><strong>Core Responsibilities</strong></strong></div><ul><li>Manage the complete test cycle of software development from requirements testing to user acceptance and release testing.</li><li>Understand business, functional and technical aspects of applications in assigned portfolio.</li><li>Plan testing at different stages within the development cycle, including formulation of testing objectives and quality criteria, development of testing strategy and testing approach.</li><li>Prepare effort estimation.</li><li>Define and communicate the test strategy for the initiative.</li><li>Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements.</li><li>Utilize all test processes, including test plans, test deliverables and traceability.</li><li>Design, develop and execute reusable and maintainable automated scripts using available tools.</li><li>Create and conduct REST &amp; SOAP Web Service tests using SoapUI, REST API clients.</li></ul><ul><li>Performs data mapping and data analysis. Creates data mapping and data visualization documents.</li><li>Design and develop test cases in consultation with programmers and Business Analyst based on requirements specifications and design description.</li><li>Execute test and reviews test data within specified scheduled dates.</li><li>Ensure cohesive integration of test and development activities.</li><li>Assist in monitoring unit testing and preliminary integration testing by programmers.</li><li>Take responsibility for integrity of testing and acceptance activities and coordinate the execution of these activities.</li><li>Assist in Management of business/client relationships with respect to testing matters.</li><li>Organize and conduct user acceptance and release testing of the software.</li><li>Participate in triage process, fully reproducing issues, communicating workarounds, developing missing test scenarios and validating fixes; accurately submitting and maintaining defects in the appropriate repository.</li><li>Work closely with Programmers and Business Analysts to resolve technical, design and functional issues.</li><li>Identify process improvements and contribute to corporate testing standards and definition of best practice.</li><li>Recommend functional and non-functional testing standards and implement same within the software test cycle.</li><li>Participate in peer review of software development cycle deliverables.</li><li>Prepare and submit reports on work progress on a regular basis.</li><li>On-Call and/or after-hours work required.</li></ul><br><br><div><strong><strong>Skills Qualifications</strong></strong></div><div><strong>Required</strong><strong>:</strong><br><br></div><br><ul><li>Proficiency in software testing techniques, testing tools, incident/defect tracking systems and other test-support tools</li><li>Proficiency in scripting test cases and defining test data sets</li><li>Experience in testing in Agile, Waterfall, and Hybrid environments</li><li>Experience in functional analysis, testing, verification, and validation</li><li>Experience in estimating testing efforts</li><li>Experience leading user acceptance testing</li><li>Experience in client/server, web-based systems, and/or mainframe environments</li><li>Strong Analytical skills</li><li>Data analysis and presentation skills</li><li>Excellent listening, interpersonal, written, and oral communication</li><li>Effectively participates in teams and moves toward completion of goals</li><li>Effectively resolves conflicts</li><li>Experience with Dynamics CE Sales and/or Customer Service modules</li><li>Experience testing Power Platform technologies (Azure functions, Logic apps, Flows)</li><li>Experience with a sales cycle</li><li>Experience with a software ticketing system</li></ul><br><div><strong>Systems/Technical Knowledge:</strong><br><br></div><br><ul><li>Experience with Dynamics CE</li><li>Experience managing tasking within Microsoft ADO</li><li>Experience with at least 2 defect tracking tools (e.g., HP ALM, Bugzilla, PVCS Tracker, ClearQuest, Team Track) and 1 test management tool (e.g., HP ALM)</li><li>Data analysis skills including ability to perform intermediate SQL queries</li><li>Experience with Scripting languages.</li><li>Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced Excel skills required</li><li>Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs</li></ul><br><br><div><strong><strong>Education</strong></strong></div><div>Required: • BS or BA with emphasis in computer science, information systems or business administration • 5 or more years related work experience<br><br></div><div>Preferred: • International Software Testing Qualifications Board (ISTQB) Foundation Certification a plus<br><br></div><br><br><div><strong>Authorization to work in the US is required.</strong></div><div>This position is not eligible for visa sponsorship.<br><br></div><br><br><div><strong><strong>Physical Demands</strong></strong></div><div>Must be able to remain in a stationary position for a majority of the workday.<br><br></div>

Test Analyst

<div><strong>About the Job</strong><br><br></div><div>As part of the Communications and Creative Services team, the Project Manager serves as a project manager on a temporary basis for University design and digital media projects; coordinating and managing all project aspects to produce high-quality print and digital design projects; ensuring that all assigned projects are delivered on time, within scope, and within budget; and communicating with all relevant stakeholders regarding project details. This role is also responsible for the proper creation of content and management of communication/creative projects with the team.<br><br></div><div>This person should demonstrate strong communication, relationship-building, and organizational skills as a major aspect of the role is the fostering and development of relationships with clients and stakeholders throughout the University. The ideal candidate will be comfortable working in a fast-paced, team-centered, deadline-driven environment with competing demands across departments while maintaining and amplifying University branding and messaging.<br><br></div><div><strong>Job Location</strong><br><br>Remote - must reside and work legally in the U.S. All work must be performed within the U.S.<br><br></div><div><strong>About CCU</strong><br><br></div><div>Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit university is located in Lakewood, Colorado, a suburb of Denver.<br><br></div><div>Colorado Christian University was founded in 1914. CCU’s motto is grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen His glory, the glory as of the only Son from the Father, full of grace and truth,” (ESV).<br><br></div><div>CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.<br><br></div><div>Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.<br><br></div><div>CCU embraces an educational model that was present at the foundation of many of the great Western and American universities. It is made up of three pillars — competence, character, and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.<br><br></div><div>A leader in higher education, CCU has been consistently ranked in the top 2% of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had 11 consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by <em>The Chronicle of Higher Education.</em><br><br></div><div>CCU offers more than 200 degree program options for traditional and adult students through its two colleges — the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 17,000 students attend the University on the main campus, online, and through CCU Academy.<br><br></div><div><strong>What is most appealing about working at CCU?</strong><br><br></div><ol><li>Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?</li><li>Convictionally Christian: As a university, we have an enduring commitment to Christ, His kingdom and the truth of God’s Word.</li><li>Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.</li><li>Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.</li></ol><div><strong>We’re looking for candidates who have:</strong><br><br></div><ol><li>A bachelor’s degree in communications, marketing, business, journalism, or a related field, or an equivalent combination of education and relevant professional experience, is required.</li><li>Outstanding time-management and organizational skills are essential, as well as professional knowledge of higher education, an understanding of marketing communications in print, digital, and social media environments, and a willingness to learn style rules, including Associated Press (AP) style.</li><li>A solid commitment to building and fostering collaborative relationships with internal clients, designers, project managers, vendors, and other CCS staff.</li><li>A strong work ethic, self-motivated, and able to work well independently and with teams.</li><li>Strong attention to detail, organization, quality, multi-tasking, and customer service.</li><li>Proficiency with Microsoft Office products, general design principles, and internet-based research.</li><li>Excellent creativity and prior experience in communications, copywriting, or another marketing role that requires daily interaction/collaboration with graphic designers and other creative talent.</li><li>Strong writing, editing, proofreading, and interviewing skills.</li><li>Ability to work under tight deadlines while providing excellent customer service and maintaining brand/quality standards.</li><li>Ability to meet immediate and changing deadlines, work with multiple clients, and meet the highest professional standards.</li></ol><div><strong>Key Job Duties:</strong><br><br></div><ol><li>Contributes to CCU’s mission: Christ-centered higher education transforms students to impact the world with grace and truth. The Project Manager advances this mission by overseeing creative projects from concept through production, ensuring all deliverables reflect CCU’s mission, values, and brand.</li><li>Serves as the primary point of contact for internal clients engaging Creative Services and meets regularly with the Art Director to assess incoming work orders, prioritize projects, and assign work based on project scope, designer expertise, availability, impact, and urgency.</li><li>Manages project timelines and deliverables from initiation to completion, ensuring clear communication of expectations with clients and internal team members.</li><li>Tracks milestones and proactively monitors deadlines, sending timely reminders and updates to keep all stakeholders aligned and projects on schedule.</li><li>Assists designers with obtaining print quotes from third-party vendors and works collaboratively with designers and clients to understand project specifications, including paper, production, finishing, quantity, and other printing needs.</li><li>Oversees all print project invoicing, collaborating with third-party vendors, university accounting, and internal clients to ensure accurate billing and timely payment from appropriate budget lines.</li><li>Participates in all Creative Services meetings, helping to unify internal communications and support consistency across digital, print, and multimedia platforms.</li><li>Executes tactical and ad hoc assignments, working independently with limited supervision to develop efficient solutions aligned with Creative Services' best practices.</li><li>Collaborates with designers on departmental initiatives, contributing to client meetings and overseeing the planning, execution, and delivery of side projects.</li><li>Communicates and enforces brand standards, ensuring adherence to CCU’s branding guidelines and institutional processes across all materials and platforms, escalating concerns to leadership as needed.</li><li>Coordinates complex projects that span print and digital mediums, balancing competing deadlines, resource availability, and program objectives.</li><li>Works extensively within the university’s digital asset management (DAM) system, serving as a subject matter expert to ensure proper organization, retrieval, and governance of branded assets across departments.</li><li>Completes additional projects as assigned by leadership in Communications and Creative Services and assists with departmental administrative needs.</li></ol><div><strong>Work Environment</strong><br><br></div><div>While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.<br><br></div><div><strong>What we offer our employees:</strong><br><br></div><div>Pay and benefits will be discussed in more detail as candidates progress through the interview process.<br><br></div><div>Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $25.00 - $27.00 per hour. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.<br><br></div><div><strong>Application Deadline:</strong><br><br></div><div>Applications will be accepted until position is filled.<br><br></div>

Creative Services Project Manager

<div>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.<br><br></div><div>The Senior Account Manager for the FACTS Grant &amp; Aid/Scholarship Granting Organization (G&amp;A/SGO) Team is responsible for end-to-end implementation and account management for Scholarship Granting Organizations and other groups using our Grant &amp; Aid solution. This role provides a high level of client support, specialized process management, and expertise in driving product utilization and business retention. The Senior Account Manager acts as a key resource internally and externally, ensuring client satisfaction and operational excellence.<br><br></div><div><strong>JOB RESPONSIBILITIES:</strong><br><br></div><br><ul><li>Provide consultative support during the sales process by assessing client needs and demonstrating how FACTS’ Grant &amp; Aid (G&amp;A) system meets those requirements.</li><li>Lead all aspects of implementation for the G&amp;A solution tailored to Scholarship Granting Organizations (SGOs) and related groups.</li><li>Build and nurture strong relationships with client contacts through proactive outreach (e.g., organizational setup, hierarchy management, application configuration, formula reviews, and comprehensive training delivery), participation in annual client retrospectives to collect feedback, and by delivering exceptional customer service daily (e.g., phone, chat, email, etc.).</li><li>Guide clients in the use of value-added services such as awarding processes and specialized reporting.</li><li>Manage awarding functions, supplemental document review, process documentation, training seminars, and the creation of specialized reports as required.</li><li>Stay informed on evolving tax laws and state tax credit programs, aiding internal and external communications and training development.</li><li>Define, document, and maintain internal procedures and best practices for servicing SGOs and similar clients.</li><li>Serve as a G&amp;A subject matter expert, providing insights and guidance to internal teams.</li><li>Foster effective communication across various departments (e.g., Sales, Product, IT Development, Operations, etc.), which includes collaborating on the verification process to ensure quality metrics and compliance standards are met and with Product and User Experience to review system updates and provide feedback on client impact and improvement opportunities.</li><li>Manage escalated client issues by developing and executing resolution plans, including root cause analysis and preventive strategies.</li><li>Represent the FACTS Operations Team and act as a decision-maker in leadership’s absence during meetings.</li><li>Manage and resolve functionality tickets through ADO, ensuring timely follow-up and completion.</li><li>Support the Training Team with refresher sessions and group training initiatives.</li></ul><br><div>\<em>\</em>Pay Range for this role is - $50,000 - $53,000<br><br></div><div><strong>EDUCATION:</strong><br><br></div><div>Bachelor’s degree in business or related field, or equivalent experience.<br><br></div><div><strong>EXPERIENCE:</strong><br><br></div><div>Minimum of two years in a customer service or account management role preferred.<br><br></div><div><strong>COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:</strong><br><br></div><br><ul><li>Advanced proficiency in Microsoft Excel (including pivot tables, formulas, and data analysis).</li><li>Strong knowledge of Microsoft Office suite (Word, PowerPoint, Outlook, Co-Pilot).</li><li>Experience with integrated AI tools to optimize workflows, data management, and client interactions.</li><li>Extensive understanding of the FACTS Grant &amp; Aid solution.</li><li>Excellent interpersonal and communication skills with the ability to engage diverse audiences professionally.</li><li>Strong teamwork abilities and the aptitude to build positive relationships with colleagues.</li><li>Effective presentation skills and ability to convey complex information clearly.</li><li>Outstanding organizational, prioritization, and time management skills with a capacity to manage multiple projects under pressure.</li><li>Sharp analytical and problem-solving skills to address client and operational challenges.</li><li>General computer literacy including email, Internet research, and CRM platforms.</li></ul><br><div>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits &amp; Perks - Nelnet Inc<br><br></div><div>Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.<br><br></div><div>Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.<br><br></div><div>Nelnet is a Drug Free and Tobacco Free Workplace.<br><br></div><div>Use of Artificial Intelligence in Hiring<br><br></div><div>We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring<br><br></div>

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