<div><strong>The range for this role is $89,000 - $122,000&nbsp;</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.&nbsp;</strong></div><div><br><strong>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.&nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The <em>Site Reliability Engineer</em> will define, implement, and drive operational best practices using Site Reliability Engineering technologies and processes while partnering with the SRE Manager and Director of Production Support to support our existing Application and Operations Infrastructure, the Software Delivery Lifecycle (SDLC), as well as organizational processes and procedures. This role is plays a critical part in maintaining our current applications and architecture as well as our next generation of innovative applications and solutions. It works in concert with the rest of the SRE team as a "first line of defense" team for operations of our internal and external production software and systems.<br><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Implement site reliability principles for increased visibility and efficiency to Christian Care Ministry's(CCM) IT performance processes&nbsp;</li><li>Analyze, design, and evaluate automation scripts and systems&nbsp;</li><li>Provide operations and systems administration of on-premise and cloud-hosted platforms supporting all CCM IT engineering software systems and services&nbsp;</li><li>Monitor and implement solutions - both server and web applications - to identify potential gaps; assess system performance and recommend improvements&nbsp;</li><li>Resolve issues escalated by technicians, engineers, and vendors&nbsp;</li><li>Provide support and guidance to stakeholders via tickets, email, and face-to-face communications</li><li>Ensure data is handled, transferred, or processed according to legal and company guidelines</li><li>Maintain responsibility for the satisfaction of our internal customers, members, and vendors alike, by ensuring adherence to defined service-level agreements for CCM IT software systems and services&nbsp;</li><li>Develop strong production engineering processes, taking responsibility for software availability, latency, performance, efficiency, and security best-practices. This includes change/configuration management, monitoring, emergency response, disaster recovery, capacity planning, and tooling/automation of our infrastructure and deployment workflow</li><li>Work with leadership to develop and implement effective, consistent IT Production Operations policies, practices, and tools&nbsp;</li><li>Focus software development on optimizing existing systems, building stronger infrastructure and eliminating work-through automation – all while relentlessly keeping customers informed, meeting deadlines, and managing expectations</li><li>Continually keep job knowledge up‐to‐date by studying new development/SRE tools, techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal and professional networks; participating in professional organizations&nbsp;</li><li>Act as a change agent for the long-term strategic technical good of Christian Care Ministry and manage dependencies while noticing overlaps or inconsistencies amongst processes</li><li>Communicate “front line” knowledge back into core engineering in order to build better and more delightful products</li><li>Participate in an on-call rotation&nbsp;</li><li>Forge strategic alliances between engineering and the leadership of other impacted departments&nbsp;</li><li>Effectively and consistently interact with peers to optimize current projects and processes</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>Perform all other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Ability to work in a fast-paced, multi-project environment; meeting commitments and deadlines</li><li>Strong negotiation and conflict resolution skills</li><li>Ability to set objectives and organize work to achieve goals – can determine priorities and manage time appropriately</li><li>Ability to interpret and scope customer requirements</li><li>Effective problem solving and analytical skills in both team and independent environments</li><li>Ability to establish processes, track, and measure results</li><li>Leadership skill and desire to help other departments and co-workers achieve their goals/tasks as it relates to the mission of CCM – must be able to effectively negotiate with teams to work through constraints and alternatives</li><li>Organized, and detail-oriented with a concise, impactful writing and communication style</li><li>Relentlessly high standards and self-discipline, with the ability to inspire passion in others</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives</li><li>Manages Conflict – handles conflict situations effectively.</li><li>Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.</li><li>Tech Savvy – anticipate and adopt innovations in technology applications for business</li><li>Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood</li><li>Planning and Organizing – ability to work effectively without supervision</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree or higher in a relevant field <em>required</em>, with computer science, information systems, or engineering <em>preferred</em></li><li>Five or more years of experience solving customer problems with technical solutions <em>required</em></li><li>Experience with Agile and Scrum processes and/or complex IT projects is <em>a plus</em></li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Experience in a healthcare-related field <em>a plus</em></li><li>Experience in several areas of our current software technology stacks<ul><li><strong>Ideal:</strong> Typescript, Node.js, Mulesoft, Gitlab, Heroku, Linux, Docker</li><li>Preferred: JavaScript,&nbsp; React/Redux, React‐Native,&nbsp; .NET, SQL/Postgres, REST APIs,&nbsp; Okta IDM) and/or the solutions that support our software technology stacks (Git, Gitlab with CI/CD Pipelines, Copado CI/CD, Atlassian Stack (Jira, Confluence, OpsGenie, Statuspage), Twilio,&nbsp; AWS, Rackspace, Salesforce, Windows Server VMs, Networking, Containers, Email, DNS)</li></ul></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Site Reliability Engineer

<div><strong>Your role, in a nutshell</strong></div><div>As a Dev Ops Engineer at Glass Canvas, your primary responsibility is to ensure the highest standards of quality and reliability for our Tilma platform. You will play a critical role in identifying and resolving issues, ensuring the seamless operation of our digital tools. Your expertise in developer tooling and system maintenance will directly contribute to the effectiveness of our mission-driven technology solutions.<br><br></div><div><strong>The Product</strong></div><div>Founded in 2011, our mission is to empower the Church to form resilient disciples in our modern age. At the heart of Tilma, we are about unlocking the ministry potential of our customers.<br><br></div><div>We equip them with a suite of tools, content and strategies to help ministry leaders and pastors reinvigorate the faithful and foster deep, transformative community engagement. We believe in the power of unity and resilience, shaping the Church of today and tomorrow.<br><br></div><div><strong>Ministry Tools</strong></div><div>Our technology helps you network your subsidiaries together, and amplify your ministry effort. Designed specifically for the Church from the ground up with a ministry focus so that you can better know and serve your people.<br><br></div><div><strong>Ministry Network</strong></div><div>Designed to support busy diocesan directors reach specific mission-focused objectives. We curate the best content, create thematic series, craft email templates, and package everything in easy to use formats to save you time and make it feel like you’ve got an agency working behind you.<br><br></div><div><strong>Ministry Success</strong></div><div>Our team is dedicated to ensuring that every facet of the Tilma platform is leveraged to achieve your unique goals and priorities. We foster a collaborative community, to enrich the Tilma experience and empower diocesan success.</div><div><strong><br>Responsibilities<br></strong><br></div><div><strong>Developer Experience and Development Optimization</strong></div><ul><li>Collaborate with development teams to identify bottlenecks in the development process and implement solutions to eliminate them, ensuring a smooth and efficient workflow.</li><li>Optimize and automate the build and testing process using Continuous Integration pipelines. Streamline workflows with custom tools and scripts, ensuring a smooth development cycle. Incorporate automated testing strategies and tools to enhance efficiency and code quality.</li><li>Lead the process of cutting and shipping builds, managing release schedules, and ensuring that all stakeholders are aligned on versioning, feature inclusion, and release timing. Oversee the deployment of stable builds to production environments, working with QA teams to ensure rigorous pre-release testing and stakeholder approval to guarantee quality and reliability.</li><li>Create and maintain standardized development environments using technologies such as Docker to ensure consistency across local development, testing, and production environments.</li><li>Create and maintain comprehensive documentation on development environments, tooling, and best practices to ensure that knowledge is easily accessible and shared among team members.</li></ul><div><br>‍<strong>Performance &amp; Security</strong></div><ul><li>Continuously assess application and infrastructure performance, collaborating with developers to implement optimizations. Ensure environments are scalable and secure, optimize application code and database queries for better performance and scalability.</li><li>Embed security practices into the development and deployment processes, conducting regular security assessments and implementing necessary security measures to protect against vulnerabilities.</li></ul><div><br><strong>Automated Testing</strong></div><ul><li>Design and implement automated testing strategies to improve efficiency and coverage.</li><li>Continuously evaluate and integrate the latest automated testing tools and frameworks.</li><li>Work closely with the development team to integrate automated testing into the development lifecycle.</li></ul><div><br><strong>Infrastructure Management and Automation</strong></div><ul><li>Administer cloud-based infrastructure services and ensure a scalable, secure, and cost-efficient cloud environment. Experience with providers such as Cloudflare, AWS, or Google Cloud Platform is essential.</li><li>Oversee infrastructure service usage and manage billing to optimize costs without compromising performance.</li></ul><div><br><strong>Issue Resolution</strong></div><ul><li>Conduct thorough investigations into reported issues, debugging to pinpoint root causes.</li><li>Collaborate with relevant teams to gather comprehensive information and insights for more effective issue resolution.</li><li>Implement systematic approaches for tracking and documenting investigations to enhance team knowledge and future problem-solving efforts.</li></ul><div><strong><br>Required Qualifications</strong></div><ul><li>Alignment with the values and mission of Glass Canvas, with a desire to support ministries in their digital presence and communications efforts.</li><li>Strong communication skills, both written and verbal, to effectively collaborate with various teams both synchronously and asynchronously</li><li>5+ years of experience as a Dev Ops Engineer in a linux environment</li><li>Proven autonomy in taking ownership of new projects and driving them forward, displaying a capacity for self-direction and initiative.</li><li>Strong analytical skills and the ability to solve complex problems with innovative and scalable solutions.</li><li>Solid understanding of REST APIs and experience with GraphQL is a plus.</li><li>Advanced knowledge of version control systems, specifically Git, and workflow management tools such as JIRA or Asana.</li><li>Demonstrated experience with containerization and orchestration technologies, such as Docker and Kubernetes, to manage microservices architectures.</li><li>Familiarity with network infrastructure, DNS management, and load balancing strategies to ensure high availability and reliability of services.</li><li>Experience with log aggregation tools and application performance monitoring (APM) solutions to gain insights into system health and performance.</li></ul>

Dev Ops Engineer

<div>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div><div><br>The Systems Engineer (SEM) provides assistance in implementation, testing, debugging, documenting, and the management of Managed Services customer facing systems and devices. The SEM also integrates data across these systems to meet the dynamic needs of the business. The SEM is accountable for maintaining approved standards and quality within his/her team and contributing to these across all teams. The SEM is responsible for resolving standard and high level issues while increasing his or her technical know-how and expertise.</div><div><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Independently resolves standard level customer issues, assists on projects, provides technical expertise, and contributes to the IT community.</li><li>Maintains and improves quality of customer facing systems.</li><li>Monitors and implements preventative actions to keep unplanned downtime at a minimum.</li><li>Researches and&nbsp; implements updates and upgrades as appropriate.</li><li>Documents systems administered in a timely, accurate manner and maintains appropriate visibility in managed systems.</li><li>Assists in implementing new and better tools and methodologies.</li></ul><div><br></div><div><strong>What We’re Looking For:</strong></div><ul><li>BS in Computer Science or related, with 3-5 years of systems administration or engineering experience, or an equivalent mix of education and experience.&nbsp;</li><li>Has experience in at least one of the three areas below, with proven working knowledge in the remaining:<ul><li>Server and or systems administration</li><li>Network administration</li><li>3rd party cloud computing design and implementation</li></ul></li><li>Experience with ConnectWise is preferred, specifically ConnectWise Manage (PSA) and ConnectWise Automate.&nbsp;</li><li>Proven technical skills and the ability to communicate technical ideas to diverse individuals.&nbsp;</li><li>Ability to troubleshoot and resolve technical issues in Windows and Apple operating systems. Most experience with Apple would be a plus.&nbsp;</li></ul><div><br></div><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Systems Engineer

<div><strong>About Subsplash</strong></div><div>Subsplash is an exciting, award-winning team of 275+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to<a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm"> Glassdoor</a> and see for yourself!</div><div><br><strong>About the Team&nbsp;</strong></div><div>The Subsplash Product Team is responsible for all products that the company develops including the App Platform and Merchant Services. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The Product Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving (Our Donation and Merchant Services Platform), the Web App, backend data feeds, analytics, and more. The Product Team supports our Clients by helping them maximize their revenue to fuel their mission and expand their reach.</div><div><br><strong>About the Role</strong></div><div>As a Software Development Engineer II, you will report to the Software Development Manager and join the Giving and Payments Team.&nbsp; You will work closely with Designers, Project Managers and other Engineers to build systems that people want to use. You recognize the importance of stability and uptime for web services and financial software systems. You enjoy reviewing other team members’ work and receiving constructive feedback on your own. You treat security concerns as first class citizens and will look for opportunities to help coach others to understand industry best practices. After approximately 6 months in the role, you will be expected to participate in our on-call rotation helping ensure our service uptime requirements are met. Specific on-call expectations for Software Development Engineers can be minimal depending on a number of factors.</div><div><br></div><h3><strong>Your Priorities</strong></h3><ul><li>Contribute in a team environment to deliver innovative software solutions</li><li>Participate in code reviews and team scrum meetings</li><li>Collaborate with team members to build robust micro-services</li><li>Prioritize secure, scalable code with a bias towards constant improvement</li><li>Demonstrate ownership and delight in delivering new features</li></ul><div><br></div><h3><strong>Required Experience</strong></h3><ul><li>4+ years of full time programming experience in a group/team environment</li><li>Significant experience with server-side web technologies (Examples: <strong>Golang</strong>, Unix/Linux, PHP, MySQL, MongoDB)</li><li>Experience protecting against security risks often described by OWASP</li><li>Embracing the Agile and feature-driven development processes</li><li>Highly independent with an ability to prioritize multiple projects, tasks, and bug fixes</li></ul><div><br><strong>Desired Experience</strong></div><ul><li>Bachelor of Science in Computer Science, Computer Engineering, or equivalent</li><li>Experience with Golang, Microservice architecture, NGINX, Redis, and PHP</li><li>Familiar with frontend platforms, standards, and cross-browser compatibility</li><li>Working understanding of OAuth2</li><li>Knowledge of AWS or similar hosting providers</li><li>Knowledge of Continuous Integration and Continuous Delivery Tools</li><li>Networking and Network Security proficiency</li><li>Knowledge of data security best practices related to PCI/DSS/CISP/HIPPA</li></ul><div><br><strong>You are…</strong></div><ul><li><strong>Passionate: </strong>You demonstrate our core values of Humility, Innovation, and Excellence</li><li><strong>Trustworthy: </strong>You understand the importance of confidentiality with sensitive information</li><li><strong>Dependable: </strong>You care deeply about commitments and honoring agreements</li><li><strong>Efficient:</strong> You naturally have the ability to prioritize multiple projects and tasks</li><li><strong>A Communicator:&nbsp; </strong>You have an aptitude for clear and concise communication</li><li><strong>A Driver:</strong> You are smart, persistent, and not easily blocked</li><li><strong>A Learner:</strong> You are committed to growing and staying current with new technologies</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role (base salary + bonuses) will be between $120,000 - $150,000/yr.&nbsp;</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 22 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, TN, TX, UT, VA, WA.</div><div>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay. Primary position hours are 7:30 am to 4:30 pm Mon-Fri.</em></div><div><br><strong>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.</strong></div>

Software Development Engineer II (Back-end)

<div><strong>The salary range for this role is $97,000 - $139,000 &nbsp;<br></strong><br></div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains and monitors Dell Storage arrays</li><li>Maintains, monitors, and tests VMware Recover Point disaster recovery</li><li>Executes annual testing of Disaster Recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Willingness to work with alternative vendors outside of Cisco products</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA, CCNP, or CCIE<em> strongly preferred</em></li><li>VMware Certified Professional <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br><strong>Travel</strong></div><ul><li>Travel to CCM sites may be required on occasion</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

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