<div>As a<strong> Senior Platform Engineer</strong>, you will help build and maintain the systems churches rely on every day. You’ll contribute to cloud infrastructure, automation, CI/CD, and platform reliability while supporting both existing systems and new platform initiatives. Working closely with the Platform Engineering Manager and engineering teams, you’ll help build secure, scalable infrastructure that empowers churches to stay connected, engaged, and supported in their ministry.</div><div><br>Primary Responsibilities of the Role</div><div><strong>Cloud Infrastructure &amp; Operations</strong></div><ul><li>Provision and manage cloud infrastructure across compute, networking, storage, and managed databases</li><li>Maintain consistency across development, staging, and production environments</li><li>Plan and execute workload migrations across cloud providers with minimal disruption</li><li>Identify and implement infrastructure cost optimization opportunities</li></ul><div><strong>CI/CD &amp; Automation</strong></div><ul><li>Build and maintain CI/CD pipelines across a multi-repository environment</li><li>Implement deployment strategies such as blue/green, canary, and rolling deployments</li><li>Develop automation tooling and scripts to reduce manual effort and improve delivery speed</li></ul><div><strong>Infrastructure as Code</strong></div><ul><li>Write and maintain Terraform infrastructure across multi-account, multi-environment systems</li><li>Establish IaC standards, module reuse patterns, and state management practices</li><li>Drive infrastructure changes through version-controlled, peer-reviewed workflows</li></ul><div><strong>Reliability &amp; Incident Response</strong></div><ul><li>Participate in on-call rotation and lead incident response efforts</li><li>Maintain observability through dashboards, alerting, logging, and SLO tracking</li><li>Conduct post-incident reviews and implement long-term remediations</li></ul><div><strong>Security &amp; Compliance</strong></div><ul><li>Manage secrets, certificates, and access controls using least-privilege principles</li><li>Apply security best practices across infrastructure, containers, and CI/CD pipelines</li><li>Support audit and compliance initiatives through documentation and access reviews</li></ul><div><strong>Collaboration &amp; Documentation</strong></div><ul><li>Partner with engineering teams on infrastructure guidance and service design</li><li>Create architecture documentation, runbooks, and operational guides</li><li>Help build self-service platform capabilities for engineering teams</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li>Be <strong>Tech Savvy </strong>by anticipating and adopting innovations in business-building digital and technology applications.&nbsp;</li><li>Be a<strong> Nimble Learner </strong>by actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li><li><strong>Drive Results </strong>by persisting in accomplishing objectives despite obstacles and setbacks</li><li><strong>Collaborate </strong>by building partnerships and working collaboratively with others to meet shared objectives.</li><li><strong>Communicates Effectively </strong>by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li><strong>Manages Complexity </strong>by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience in Platform Engineering, DevOps, or Site Reliability Engineering</li><li>Strong AWS experience with EC2, EKS/ECS, VPC, Route 53, IAM, S3, EBS, and CloudWatch</li><li>Deep Terraform experience across multi-environment configurations</li><li>Experience with Kubernetes, ECS, Docker, ArgoCD, and Helm in production environments</li><li>Experience designing and maintaining CI/CD pipelines with GitHub Actions or similar tools</li><li>Strong observability and monitoring experience (Datadog, Prometheus/Grafana, New Relic, etc.)</li><li>Solid networking fundamentals including DNS, TLS, VPNs, load balancing, and VPC design</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience as a network engineer</li><li>Experience with postgres and mysql compatible database administration</li><li>Experience working with Google/Azure cloud&nbsp;</li><li>Kubernetes, AWS or Terraform certification</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Senior Platform Engineer

<div><strong><br>Position Summary<br></strong><br></div><div>The Christian and Missionary Alliance (C&amp;MA) is seeking an experienced Director for Infrastructure &amp; Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands-on technical leadership for the C&amp;MA’s on-premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international. In the performance of these duties, this position will support the overall mission of the C&amp;MA as described below.</div><div><strong><br>Specific Duties<br></strong><br></div><div><strong>Infrastructure Strategy &amp; Architecture</strong></div><ul><li>Develop and execute the infrastructure strategy for the C&amp;MA, evaluating on-premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship</li><li>Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi-Fi, and network segmentation across domestic and international locations</li><li>Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems</li><li>Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements</li><li>Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget</li><li>Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out-of-support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities</li></ul><div><strong>Cybersecurity Program</strong></div><ul><li>Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data</li><li>Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence</li><li>Develop and maintain incident response plans and lead the response to security incidents</li><li>Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management</li><li>Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security</li><li>Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services</li><li>Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders</li><li>Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted-access contexts where a data breach carries physical safety implications</li></ul><div><strong>Operations &amp; Service Reliability</strong></div><ul><li>Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms</li><li>Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post-change verification</li><li>Manage patch management strategy and execution across server and network infrastructure</li><li>Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity</li><li>Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization</li><li>Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication</li></ul><div><strong>Disaster Recovery &amp; Business Continuity</strong></div><ul><li>Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance</li><li>Develop and maintain business continuity plans that ensure the organization can sustain operations during extended outages or disruptions, with particular attention to international workers in sensitive contexts</li><li>Conduct regular DR testing and exercises, documenting results and driving continuous improvement</li><li>Ensure infrastructure resilience through redundancy, geographic distribution, and failover capabilities appropriate to organizational scale and risk profile</li></ul><div><strong>Endpoint &amp; Asset Management</strong></div><ul><li>Manage the hardware asset lifecycle from procurement through disposition, including inventory tracking, refresh planning, and responsible disposal</li><li>Oversee endpoint management strategy and platform administration (e.g., Microsoft Intune), including device compliance policies, software deployment, and mobile device management</li><li>Coordinate with IT Services on endpoint security baselines, ensuring devices meet organizational standards before and during deployment</li><li>Maintain physical security of IT infrastructure, including server room access controls, environmental monitoring, and UPS/power management</li></ul><div><strong>Cloud &amp; Hybrid Infrastructure</strong></div><ul><li>Administer cloud infrastructure services, including Microsoft 365, Azure, and AWS environments</li><li>Develop and maintain the cloud migration roadmap, making recommendations based on sound business cases, security requirements, and organizational readiness</li><li>Manage cloud identity, tenant configuration, and service administration</li><li>Optimize cloud resource utilization and costs, ensuring responsible stewardship of cloud investments</li></ul><div><strong>International IT Infrastructure</strong></div><ul><li>Oversee infrastructure and security operations for international locations and international workers, ensuring consistent standards and appropriate support</li><li>Coordinate with Alliance Missions through formal IT engagement channels on international infrastructure needs, projects, and support requirements</li><li>Address unique international infrastructure challenges including connectivity in restricted regions, data sovereignty requirements, and geopolitical considerations</li></ul><div><strong>Documentation &amp; Knowledge Management</strong></div><ul><li>Establish and maintain documentation standards for infrastructure systems, network configurations, security procedures, and operational runbooks</li><li>Lead the development of a centralized knowledge base for infrastructure and security documentation</li><li>Reduce single-point-of-failure risk through cross-training, knowledge sharing, and documented procedures</li></ul><div><strong>Team Leadership &amp; Development</strong></div><ul><li>Lead and develop a team of systems administrators, providing mentorship, technical guidance, and performance management</li><li>Conduct regular one-on-ones, set clear goals, and provide meaningful career development opportunities</li><li>Foster a culture of collaboration, continuous improvement, and professional growth within the infrastructure and security team</li><li>Manage relationships with external infrastructure and security vendors and partners</li></ul><div><strong>Stakeholder Partnership &amp; Collaboration</strong></div><ul><li>Support technology governance initiatives by providing infrastructure and security input for governance decisions and delivering on strategic infrastructure projects</li><li>Coordinate with IT Services on platform-level configuration and support for end-user-facing technology platforms</li><li>Coordinate with Software Engineering on deployment pipelines, production environment management, and platform dependencies</li><li>Partner with the Director of Software Engineering to develop and mature deployment automation and DevOps practices as the organization’s technical maturity advances</li><li>Communicate infrastructure and security concepts effectively to non-technical stakeholders</li></ul><div><strong>Budget &amp; Financial Stewardship</strong></div><ul><li>Provide oversight and direction for infrastructure and security budgeting, including hardware lifecycle planning, cloud service costs, vendor contracts, and security investments</li><li>Contribute to overall IT budget planning through identification of infrastructure, security, CapEx, and operations resource need</li></ul><div><strong>The Christian and Missionary Alliance</strong> (The Alliance, the C&amp;MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.</div><div>We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.</div><div>Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.</div><div>Because the C&amp;MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.</div><div><strong><br>Requirements<br></strong><br></div><ul><li>Four-year college degree in related field, or equivalent combination of experience and training</li><li>Requires 5+ years of progressive experience in IT infrastructure, systems administration, or related technical operations, including 2+ years in a leadership or management role</li><li>Demonstrated experience managing on-premises, cloud, and/or hybrid infrastructure environments</li><li>Experience developing and executing cybersecurity programs, including vulnerability management, incident response, and security awareness</li><li>Experience managing vendor relationships for infrastructure services, hardware, and software</li><li>Experience supporting IT infrastructure across geographically distributed or international locations (preferred)</li><li>Strong proficiency in Windows and Linux server administration, virtualization platforms (Nutanix, or comparable), and network infrastructure (firewalls, switches, VPN, Wi-Fi</li><li>Experience with cloud platforms (Azure, AWS, or comparable) and hybrid infrastructure models</li><li>Working knowledge of cybersecurity frameworks, vulnerability scanning, penetration testing, and security incident response</li><li>Experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, or comparable)</li><li>Experience with IT asset management practices, including hardware lifecycle planning and procurement</li><li>Familiarity with disaster recovery and business continuity planning methodologies</li><li>Ability to communicate technical infrastructure concepts and risk tradeoffs to both technical and non-technical audiences</li></ul><div><strong><br>Benefits<br></strong><br></div><ul><li>Salary range $100,000 to $115,000 per year</li><li>Health plan (medical/dental/vision/HSA)</li><li>Life Insurance</li><li>403(b) retirement plan with a percentage of employer matching</li><li>Retirement grant</li><li>Long-Term disability</li><li>Paid time off (vacation/holidays/personal days)</li><li>Sick time (accrues, with additional extended illness bank for rollover hours)</li><li>Other paid leave (compassionate care, jury duty, parental, etc.)</li><li>Employee assistance program</li></ul>

Director for Infrastructure & Security

<div>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</div><div>&nbsp;</div><div>As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.</div><div>The Senior Data Scientist is responsible for leading the development and implementation of machine learning models to solve complex business problems.&nbsp; This position works with large datasets, cleans and pre-processes data, and performs exploratory data analysis to understand the underlying patterns and trends.&nbsp; The Senior Data Scientist is also responsible for mentoring more junior Data Scientists, collaborating with cross-functional teams, and presenting findings and recommendations to senior leadership.</div><div><br><strong>JOB RESPONSIBILITIES:</strong><br>1.&nbsp; &nbsp; Conduct advanced analyses and statistical deep dives, with a focus on producing actionable recommendations and strategic guidance for decision makers.<br>2.&nbsp; &nbsp; Develop and deploy custom models and algorithms using data and machine learning libraries to solve complex business problems.<br>3.&nbsp; &nbsp; Mine, clean, process, transform and join data from a variety of sources including SQL servers, AWS environments, Azure, SnowFlake, SalesForce, internal systems, and flat files.<br>4.&nbsp; &nbsp; Identify, wrangle, scrape, and assemble new data sources from the web, data aggregators, and public sources.<br>5.&nbsp; &nbsp; Build rich, interactive dashboards and visualizations from the ground up using PowerBI.<br>6.&nbsp; &nbsp; Compile and present key findings and reports to all levels of the organization, including senior leadership.&nbsp;<br>7.&nbsp; &nbsp; Continuously seek out opportunities to add value through process automation and programmatic solutions to manual tasks and monitor and improve Data Science model performance.&nbsp;<br>8.&nbsp; &nbsp; Act as a subject matter expert within the data science field. Continuously learn, grow, and explore new emerging technologies. (Stay up to date with industry trends and best practices.<br>9.&nbsp; &nbsp; Problem-solve, generate new ideas, and provide creative solutions.<br>10.&nbsp; &nbsp; Mentor, model, act as a resource, and provide guidance for more junior analysts and team members.&nbsp;<br>11.&nbsp; &nbsp; Lead development, testing and implementation of machine-learning models and algorithms using data and machine learning to solve complex business problems.<br>&nbsp;</div><div><strong>Salary range for this role is: $63,000- $127,000</strong><br>&nbsp;</div><div><strong>EDUCATION</strong>:&nbsp;<br>PHD degree required in a Quantitative (heavy in mathematics, statistics or analysis, such as Applied Mathematics, Optimization, Psychology, or Economics) or Programming discipline.&nbsp;</div><div><br><strong>EXPERIENCE</strong>:&nbsp;<br>1.&nbsp; &nbsp; 2+ years of experience in data analysis.<br>3.&nbsp; &nbsp; 1+ years of programming experience.&nbsp;<br>4.&nbsp; &nbsp; Significant experience working with large, complex data sets and common data science tools.<br>5.&nbsp; &nbsp; Experience working with database Python.<br>6.&nbsp; &nbsp; Experience designing, building, deploying, and validating machine-learning predictive models, ideally within a business framework.</div><div>7. Experience training multi model design to structure and train for unstructured data matching.</div><div>8. Experience training LLM models for specialized use cases</div><div><br><strong>COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:</strong><br>1.&nbsp; &nbsp; Highly inquisitive and self-motivated.<br>2.&nbsp; &nbsp; Ability to map out solutions with a starting point and end goal, but with few steps identified in-between.<br>3.&nbsp; &nbsp; Exceptional ability to analyze and synthesize data.<br>4.&nbsp; &nbsp; Advanced proficiency in SQL and Python.&nbsp;<br>5.&nbsp; &nbsp; Competency navigating and working within the AWS cloud suite.<br>6.&nbsp; &nbsp; Competency designing self-learning models that result in logarithm trends to identify trends in data to predict potential outcomes or missing data fields.<br>7.&nbsp; &nbsp; Core understanding of statistical concepts and methods.<br>8.&nbsp; &nbsp; Competency in the MS Office Suite.<br>9.&nbsp; &nbsp; Highly accountable and inquisitive, able to manage multiple tasks in a fast-paced, dynamic environment.&nbsp;<br>10.&nbsp; &nbsp; Self-motivated.<br>11.&nbsp; &nbsp; Excellent communication skills (written, verbal, and interpersonal) to coordinate across teams and deliver polished presentations.</div><div>12. Experience with training NumPy and Pandas models.<br><br>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.&nbsp;</div>

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