<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>The CRM Business Analyst I supports the effective operation and continuous improvement of Salesforce as a strategic tool for fundraising and donor engagement. This role conducts CRM-focused business analysis, gathers and documents business requirements, evaluates workflow and system improvement opportunities, and translates operational needs into scalable Salesforce solutions. The CRM Business Analyst contributes to enhancement, testing, reporting, and implementation support to strengthen fundraising effectiveness and donor engagement outcomes.</div><div>&nbsp;</div><div><strong>* This is an in-office position in Franklin, TN</strong></div><div>&nbsp;</div><div>Do our values align with yours?&nbsp; <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values</a>. If so, please read on.&nbsp;</div><div>&nbsp;</div><div><strong>Here’s just some of what you will be doing daily…</strong></div><ul><li>Perform CRM-focused business analysis activities by identifying workflow and system improvement opportunities and developing solution options within Salesforce.</li><li>Conduct discovery, synthesizes operational needs, evaluates system capabilities, data integrity considerations, and user experience factors, and translates those findings into structured process and system solutions.</li><li>Evaluate solution options, estimates potential operational impact, and contributes to implementation strategies to strengthen fundraising effectiveness and donor engagement outcomes.</li><li>Troubleshoot data and system issues, identifies root causes, and develops sustainable solutions in partnership with technical teams.</li><li>Partner with fundraisers, data analysts, and tech teams to design and implement enhancements that support fundraising and donor engagement</li><li>Build and maintain Salesforce reports and dashboards that provide fundraisers with clear, actionable insights.</li><li>Support Gift Services processes by identifying system or workflow improvements that enhance accuracy and timely gift entry and donor support.</li><li>Provide User Acceptance Testing (UAT) for new Salesforce features and related platforms enhancements to ensure alignment with defined business requirements and operational needs.</li><li>Provide training and onboarding support for new hires to ensure effective adoption of CRM processes.</li><li>Perform other duties as assigned.</li></ul><div>&nbsp;</div><div><strong>We are looking for a very specific skill set and business acumen. If you can say yes to each of these requirements, then we want to meet you!&nbsp;</strong></div><ul><li>Bachelor's Degree, or combination of education/training with relevant experience.</li><li>Minimum 1-3 years of experience in business analysis, including gathering requirements, supporting users, and improving system processes.</li><li>Skilled at gathering, analyzing, and organizing information from stakeholders to define clear requirements.</li><li>General understanding and curiosity of how systems and processes work.</li><li>Experience with CRM systems (Salesforce or similar), particularly in reporting and dashboard creation</li><li>Organized, detailed, and customer focused</li><li>A collaborative communicator who thrives in a team environment.</li><li>Proactive in identifying issues and opportunities for improvement, with a solutions-focused mindset.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div>&nbsp;</div><div><strong>Why work for K-LOVE?</strong></div><div>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.&nbsp;</a></div><div>&nbsp;</div><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div>

CRM Business Analyst I

<div><div><strong>Why Amazing Life? (We Put Our People First)</strong></div><div>At Amazing Life, we believe our greatest strength isn’t just our technology—it’s our people.</div><br><div>We operate a culture built around personal and leadership development. We don’t view this role as simply filling an outbound seat; we view it as an investment in you. We put our team first by offering hands-on coaching, direct access to sales leadership, daily mentorship, and clear pathways to help you build a high-impact career in revenue and leadership.</div><br><div>If you want a team that genuinely cares about your personal growth, celebrates your wins, and supports you when challenges arise, you’ll fit right in here.</div><br><div><strong>Why This Role Matters</strong></div><div>Churches deserve tools that are both innovative and mission-aligned. Our platform equips ministries with immersive curriculum experiences through Orange content and the Amazing Life library, helping churches disciple families in ways that are seamless, engaging, and transformational.</div><br><div>As an SDR, you are the front door to our revenue engine. You’ll be the first point of connection for new church partners—sparking conversations, qualifying opportunities, and booking high-value meetings for our Account Executive team. Your energy and hustle directly fuel the pipeline that drives Amazing Life’s growth and Kingdom impact.</div><br><div><strong>What We Do for You (Our Commitment to Your Growth)</strong></div><ul><li><strong>Hands-On Mentorship &amp; Coaching:</strong> Regular support from sales leaders committed to teaching you consultative selling, pipeline mechanics, and executive communication.</li><li><strong>Defined Career Development:</strong> Clear, transparent promotion tracks into Account Executive, Account Manager, or leadership roles as you master the craft.</li><li><strong>A High-Trust, High-Heart Team:</strong> An on-site culture in Plano that values humility, grit, mutual respect, and having fun while doing big things together.</li><li><strong>Eternal Impact:</strong> The work you do every day directly equips local church leaders to shape and serve kids and families.</li></ul><div><strong>What You’ll Own (Responsibilities)</strong></div><ul><li><strong>Outbound Pipeline Sourcing:</strong> Proactively connect with church leaders across the country through phone, email, video, and social outreach.</li><li><strong>Qualifying &amp; Booking:</strong> Identify ministry needs, qualify potential fit, and schedule high-quality appointments for our Account Executives.</li><li><strong>Seamless Collaboration:</strong> Work hand-in-hand with Account Executives, Account Managers, and marketing to ensure smooth handoffs and comprehensive account coverage.</li><li><strong>Message Innovation:</strong> Experiment with new messaging, value propositions, and outreach strategies to increase engagement.</li><li><strong>CRM Discipline:</strong> Maintain accurate records of conversations, activities, and prospect data in HubSpot or Salesforce.</li><li><strong>Hit Your Targets:</strong> Consistently meet or exceed monthly booked-meeting targets and activity standards.</li></ul><div><strong>What You Bring</strong></div><ul><li><strong>A Growth Mindset:</strong> Deeply coachable, eager to receive feedback, and driven to continually refine your skills.</li><li><strong>Communication &amp; Energy:</strong> Clear, confident, and personable in written and spoken outreach.</li><li><strong>Resilience &amp; Grit:</strong> A positive, solutions-oriented mindset that stays motivated through setbacks and rejection.</li><li><strong>Heart for Ministry:</strong> Respect and appreciation for local church leaders and the work they do every day.</li><li><strong>Organization:</strong> The ability to manage multiple outreach sequences, follow-ups, and tasks without missing a detail.</li></ul><div><strong>Bonus Points</strong></div><ul><li>0–2 years of sales, business development, or customer-facing experience. Internships and entry-level applicants are welcome.</li><li>Experience with sales engagement tools or CRMs such as HubSpot or Salesforce.</li><li>Background in church ministry, Christian education, or nonprofit leadership.</li><li>Familiarity with SaaS, EdTech, or subscription-based models.</li></ul><div><strong>Perks, Benefits &amp; Environment</strong></div><ul><li><strong>Compensation:</strong> Competitive base salary plus performance commissions or bonuses for meetings booked.</li><li><strong>Time Off:</strong> Paid Time Off (PTO) and company-paid holidays.</li><li><strong>Professional Development:</strong> Daily one-on-one coaching, ongoing sales masterclasses, and executive mentorship.</li><li><strong>Work Environment:</strong> 100% on-site in Plano, Texas, built for real-time peer learning, rapid collaboration, and winning together as a team.</li></ul></div>

Sales Development Rep

<div><div>As a Renewal Account Manager, your primary mission is to help churches continue their partnership with Amazing Life by guiding them through the renewal process while identifying opportunities to expand the value they receive from our products and curriculum.</div><br><div>You’ll manage a high-volume portfolio of existing church partners, primarily serving smaller churches. Success in this role comes from building relationships at scale—making consistent outbound calls, staying ahead of renewal timelines, and helping churches make confident renewal decisions. Some conversations will be straightforward renewals, while others will uncover opportunities to introduce additional products, upgraded packages, or expanded solutions that better support each church’s ministry.</div><br><div>At Amazing Life, we believe our greatest investment is in our people. We are a personal development culture passionate about helping our team members grow both personally and professionally. Through coaching, feedback, mentorship, and hands-on learning, you’ll have the opportunity to continually develop your skills while building a meaningful career. If you’re hungry to learn, open to feedback, and excited to grow, you’ll thrive here.</div><br><div>We’ll also equip you with everything you need to succeed. You’ll receive training on our integrated platform, APlay, which delivers immersive curriculum experiences through Orange content and the Amazing Kids library. Our tools help churches serve kids and families in ways that are seamless, engaging, and transformational.</div><br><div><strong>Responsibilities</strong></div><ul><li>Own the renewal pipeline for a high-volume portfolio of existing church partners.</li><li>Proactively contact churches through calls, email, and other outreach well in advance of renewal dates.</li><li>Guide churches through the renewal process from initial outreach through payment and completion.</li><li>Successfully renew customer subscriptions while identifying opportunities for additional products, services, or upgraded packages.</li><li>Maintain a consistent cadence of outbound activity to ensure every church receives timely communication.</li><li>Deliver product walkthroughs and recommendations that align with each church’s ministry goals.</li><li>Accurately prepare quotes, process renewals, and coordinate customer payments.</li><li>Maintain accurate CRM records, forecasts, and account activity.</li><li>Collaborate closely with Customer Success, Finance, and other internal teams to provide a seamless customer experience.</li><li>Share customer insights and feedback to help improve our products, messaging, and customer experience.</li><li>Meet or exceed monthly revenue and activity goals through disciplined pipeline management.</li></ul><div><strong>What You Bring</strong></div><ul><li>A coachable mindset, a desire to learn, and a passion for serving churches.</li><li>Excellent communication skills with the confidence to build relationships over the phone and through email.</li><li>Strong organization and follow-through—you manage multiple conversations and deadlines without letting details slip.</li><li>A proactive, high-energy work style with the ability to maintain consistent outbound activity.</li><li>Strong problem-solving skills and the ability to overcome customer objections with professionalism and care.</li><li>Proficiency with—or the aptitude to learn—CRM tools and pipeline management systems such as HubSpot and Salesforce.</li></ul><div><strong>Bonus If You Have</strong></div><ul><li>1–3 years of experience in sales, renewals, customer success, account management, or another customer-facing role.</li><li>Experience working with subscription-based or recurring-revenue businesses.</li><li>Demonstrated success meeting sales or revenue goals.</li><li>Experience in inside sales or other high-volume customer-facing environments.</li><li>Strong consultative selling skills and the ability to recommend solutions based on customer needs.</li><li>A background in ministry, education, or nonprofit leadership.</li></ul><div><strong>Who You Are</strong></div><ul><li><strong>Mission-first:</strong> You’re passionate about equipping the Church with world-class tools.</li><li><strong>Customer-focused:</strong> You genuinely enjoy helping churches succeed and creating a great customer experience.</li><li><strong>Driven:</strong> You enjoy working toward goals and take pride in consistently delivering results.</li><li><strong>Persistent:</strong> You follow through, stay organized, and don’t let opportunities fall through the cracks.</li><li><strong>Collaborative:</strong> You enjoy partnering with teammates to solve problems and serve churches well.</li><li><strong>Organized &amp; proactive:</strong> You thrive while managing a large portfolio of accounts in a fast-paced environment.</li><li><strong>Growth-minded:</strong> You actively seek feedback, embrace coaching, and are committed to continually improving your craft.</li></ul><div><strong>Perks &amp; Benefits</strong></div><ul><li><strong>Compensation:</strong> Competitive base salary of $50,000 plus target variable earnings of $10,000 (OTE: $60,000).</li><li><strong>Time Off:</strong> Paid Time Off and company-paid holidays.</li><li><strong>Professional Development:</strong> Ongoing coaching, mentorship, and professional development to help you grow personally and professionally.</li><li><strong>Training:</strong> Comprehensive training on our products, customers, and sales process.</li><li><strong>Meaningful Work:</strong> An opportunity to do work with eternal impact.</li><li><strong>Team Culture:</strong> A team that is humble, hungry, and full of heart.</li></ul><div><strong>Location Requirement</strong></div><div>This role works alongside our Sales and Customer Success teams in our Plano, Texas office. It’s a great environment for learning from others, collaborating in real time, and serving churches together.</div></div>

Renewal Account Manager

<div><strong>Growth Marketing Manager<br></strong>GO International | Role Description</div><div><em>Reports to: Vice President, GO International | Classification: Full-Time, Exempt | Location: Kansas City<br></em><br></div><div><strong>Organizational Profile</strong></div><div>GO International exists to break the Orphan Cycle — a recurring pattern where poverty, abuse, and lack of resources fracture families, pushing vulnerable children into orphanages, exploitative systems, and trafficking. Rather than treating the symptoms of poverty, we address its root causes through two complementary vehicles: GOEX Apparel, a fair-trade custom apparel social enterprise that creates dignified economic opportunity in vulnerable communities, and the Strong Family Program, a scalable family strengthening initiative delivered through local partner churches and organizations worldwide. Together, they form an upstream strategy, one that invests in the economic and relational infrastructure families need to stay together, grow stronger, and change the trajectory of their communities.<br><br></div><div><strong>The Context</strong></div><div>While "flourishing" is often defined in academic or theoretical terms, we sought to understand it directly from the families we serve. Their answer was simple yet profound: "helping someone even when I don't feel at my best." This insight reshaped our entire strategy. We developed a framework centered on Bursts of Flourishing - moments when families, even in their struggles, learn to care for one another and extend that care outward into their communities. These small, intentional acts of love and resilience create ripple effects that lead to long-term transformation.</div><div>&nbsp;</div><div>GOEX extends this same philosophy into the marketplace. Every apparel order placed through GOEX is a direct investment in communities where dignified work is itself a form of family protection, reducing the economic pressures that so often drive family breakdown in the first place. Strategy and compassion are not in tension here. They are the same thing.</div><div>&nbsp;</div><div><strong>Our Impact</strong></div><div>The results have been more powerful than we ever imagined. Families not only find healing within themselves but begin to change the trajectory of their communities. Children remain where they belong: safe, loved, and within family. And as GOEX grows, so does the economic foundation that makes that stability possible in some of the world's most vulnerable places.</div><div>&nbsp;</div><div>GO International is not responding to a crisis. We are preventing one through dignified work, restored families, and communities learning to flourish from the inside out. The opportunity in front of us is generational, and we are building the team to match it.</div><div>&nbsp;</div><div><strong>What This Role Is and Is Not</strong></div><div>This is not a brand awareness role. It is not a content calendar role. It is not an impressions role.<br><br></div><div>This is a role for someone who wakes up thinking about pipeline. Who measures success in apparel leads, donor sign-ups, and partner inquiries and who knows exactly which campaign, message, and channel drove each one. If you prefer "growing audience" over "generating revenue," this is probably not the right fit.<br><br></div><div>If you've built digital programs that produced measurable business results, preferably inside an organization, not at an agency, and you want to do it for a mission that matters, keep reading!</div><div>&nbsp;&nbsp;</div><div><strong>About the Role</strong></div><div>This is a builder role. There is no fully-formed digital machine to step into. You will design the strategy, help configure the tools, help set the KPIs, and execute.<br><br></div><div>The Growth Marketing Manager is GO International's in-house architect for digital revenue and donor acquisition. This person will develop and execute integrated digital strategies across web, social, paid advertising, email, and other online platforms with a single purpose: converting audience into action across two distinct but complementary revenue streams.<br><br></div><div>You will own, understand and optimize the entire customer lifecycle or AARRR (Acquisition, Activation, Retention, Referral, Revenue) for both GOEX Apparel (commercial) and the Strong Family Program (nonprofit). You will work closely with the Creative Director, Technology/IT, and Data teams, and you will manage campaigns end-to-end using CRM data to drive decisions. You will report into the Integrator and sit on the Marketing/Advancement team.<br><br></div><div><strong>What You Will Be Accountable For<br></strong>Your performance will be measured weekly against four primary metrics on the organizational scorecard:<br><br></div><div><strong>METRIC</strong> | <strong>WHAT IT MEASURES</strong> | <strong>STREAM</strong><br><strong>Apparel leads generated</strong> | Qualified inquiries from digital channels into GOEX sales pipeline | <em>GOEX Revenue</em><br><strong>Strong Family partner leads generated</strong> | Orgs / churches expressing interest in implementing the STRONG FAMILY Program | <em>STRONG FAMILY Growth</em><br><strong>Monthly donors signed up</strong> | New recurring donors activated through digital giving funnels | <em>Advancement</em><br><strong>Major donor leads generated</strong> | High-capacity prospects identified and moved to active cultivation pipeline | <em>Advancement</em></div><div>&nbsp;<br><br></div><div>These are not aspirational metrics. They are the numbers your leadership team will review every week. You will own them, report them, and be expected to diagnose and course-correct when they are off track.<br>&nbsp;</div><div>Team &amp; Resources</div><div>You will not be building in a vacuum. You will have:</div><ul><li>A Creative Director who owns brand, design, and visual execution freeing you to focus on strategy, copy, and channel performance</li><li>Technology / IT support for tracking implementation, integrations, and platform configuration</li><li>Data and AI tools to accelerate audience research, content iteration, and performance analysis</li><li>Direct access to both GOEX Sales and Strong Family leadership to stay close to what's actually converting downstream</li></ul><div><br>What you will not have is a fully built playbook. You are expected to write it in partnership with the current teams.</div><div>&nbsp;</div><div><strong>Core Responsibilities</strong></div><div><br>Digital Strategy Development &amp; Ownership<br><br></div><ul><li>Design, build and maintain an integrated digital engagement strategy that serves both GOEX Apparel's commercial goals and Strong Family's advancement and partner growth goals</li><li>Set quarterly targets by channel and funnel stage; build the plans to hit them</li><li>Own the full customer/donor journey from digital first touch to hand-off to Sales or Advancement</li><li>Conduct regular audits of channel performance and reallocate resources based on what's working</li></ul><div><br>Lead Generation — GOEX Apparel<br><br></div><ul><li>Develop and execute paid and organic strategies to generate qualified apparel leads across Google, Meta, LinkedIn, email, and other relevant platforms</li><li>Build and optimize landing pages, lead capture forms, and email sequences in collaboration with the Creative Director</li><li>Partner with GOEX Sales to define lead quality criteria and ensure smooth handoff and feedback loops</li><li>Track cost-per-lead and lead-to-quote conversion; optimize relentlessly</li></ul><div><br>Donor &amp; Partner Acquisition — Strong Family<br><br></div><ul><li>Build digital funnels specifically designed to recruit implementing partners (churches, nonprofits, NGOs) into the Strong Family network</li><li>Develop monthly giving programs and recurring donor acquisition campaigns across email, social, and paid channels</li><li>Generate and qualify major donor leads through digital engagement — content, events, targeted outreach — and pass warm prospects to the Advancement team</li><li>Understand the Strong Family mission deeply enough to communicate it compellingly to different audiences: donors, implementing partners, and church leaders</li></ul><div><br>CRM, Data &amp; Optimization<br><br></div><ul><li>Utilize dashboards and reporting that connect digital activity to downstream outcomes — not just traffic, but leads, conversions, and revenue</li><li>Use A/B testing, audience segmentation, and attribution modeling to improve performance over time</li><li>Collaborate with the Technology/IT and data teams to ensure tracking infrastructure is sound and data is actionable</li><li>Maximize use of CRM and all features to support pipelines and lead conversions</li></ul><div><br>Content &amp; Channel Execution<br><br></div><ul><li>Develop and manage the editorial calendar across web, email, and social in collaboration with the Creative Director who owns design and brand execution</li><li>Write or direct the writing of copy that converts: ads, email subject lines, landing pages, donation asks, and partner recruitment messaging</li><li>Manage paid media budgets across platforms; own spend decisions and report ROI to the Integrator</li><li>Stay current on platform changes, algorithm shifts, and emerging tools, including AI-powered marketing tools, and bring relevant innovations to the team</li></ul><div>&nbsp;</div><div>&nbsp;<strong>Reporting Structure<br></strong><br></div><div>This role reports to the Integrator and works in close collaboration with the Creative Director (Marketing / Creative seat), GOEX Sales Lead, and the Strong Family Field Implementation and Advancement teams. It is a peer-level relationship with the Creative Director — both roles serve the marketing and advancement function together.<br><br><strong>Qualifications</strong></div><div><br></div><div>Required</div><ul><li>3–7 years of growth focused digital marketing experience</li><li>Demonstrated track record of building digital programs that produced measurable lead generation, donor acquisition, or revenue results with numbers to back it up</li><li>Hands-on experience with Salesforce, Claude, Fundraise Up, and Customer IO preferable</li><li>Proficiency across the digital toolkit: Meta Ads Manager, Google Ads, email platforms (Customer IO preferred), and web analytics (GA4 or similar)</li><li>Strong, AI enabled copywriting skills - you can write a subject line, an ad headline, or a donor ask that actually converts</li><li>Experience managing paid media budgets with accountability for ROI</li><li>Ability to build and present strategy, not just execute tasks, and to own results, not just activity</li></ul><div>Preferred</div><ul><li>Experience in a dual-audience environment (commercial + nonprofit, or B2B + B2C)</li><li>Familiarity with faith-based, international development, or social enterprise contexts</li><li>Experience with SEO, SAIO, marketing automation, or account-based marketing</li><li>Comfort with AI-powered marketing tools (content generation, audience modeling, personalization)</li></ul><div><br></div><div>You Are Probably the Right Person If</div><ul><li>You have a portfolio of campaigns where you can say: "I built this, it generated X leads / Y donors / Z revenue"</li><li>You find brand awareness metrics mildly interesting and conversion metrics genuinely exciting</li><li>You’re a high-capacity individual who enjoys having a variety of projects going at any given time</li><li>You can hold the tension between different audiences and communicate compellingly to both</li></ul><div>&nbsp;</div><div>Core Competencies for This Role</div><ul><li><strong>Results ownership: </strong>you measure yourself by outcomes, not outputs</li><li><strong>Creative, strategic thinking:</strong> you can build the plan, not just execute someone else's</li><li><strong>Channel fluency</strong>: you know each platform's strengths, limitations, and cost structures</li><li><strong>Data Analysis Skills:</strong>&nbsp; you have the ability to translate complex data into actionable strategies</li><li><strong>Technical Proficiency:</strong> you understand and utilize the latest technology and tools available for marketing</li><li><strong>Mission alignment:</strong> you understand why upstream poverty solutions matter and can communicate that passion digitally</li><li><strong>Builder mentality:</strong> you are energized by creating systems from scratch, not maintaining mature ones</li></ul>

Growth Marketing Manager

<h3>Role Description</h3>
<p>This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations.</p>
<ul>
<li><strong>Location:</strong> Lancaster, PA preferred, remote considered</li>
<li><strong>Level:</strong> Professional</li>
<li><strong>Salary range:</strong> $60,000-$67,000</li>
<li><strong>Type:</strong> Full-time</li>
<li><strong>Department:</strong> Information Technology</li>
<li><strong>Reports to:</strong> CRM Systems Manager</li>
</ul>
<h3>Responsibilities</h3>
<ul>
<li>Promote and contribute to the fulfillment of HOPE International’s mission and vision.</li>
<li>Salesforce development and governance</li>
<li>Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development</li>
<li>Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization</li>
<li>Ensure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standards</li>
<li>Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process</li>
<li>Collaboration and project leadership</li>
<li>Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentation</li>
<li>Serve as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementations</li>
<li>Create and maintain technical documentation and knowledge base articles for end users</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International</li>
<li>Bachelor’s degree required, with a bachelor's degree in information or computer science, engineering, finance, or business management preferred</li>
<li>Salesforce Certified Platform Administrator required, Salesforce Certified Platform Developer preferred</li>
<li>Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs</li>
<li>Demonstrated excellence in team communication and organizational skills</li>
<li>Initiative in analyzing, researching, and implementing system improvements</li>
<li>Creativity, flexibility, and the ability to solve issues gracefully under pressure</li>
<li>Ability to communicate technical solutions, strategies, and value to non-technical audiences</li>
<li>Demonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial tools</li>
<li>Experience in non-profit or technology sectors preferred</li>
</ul>
<h3>About the Company</h3>
<p>HOPE International</p>

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