<div><strong>How to apply</strong> Include a maximum 2-minute loom video (free) describing why you think you're a good fit for the role as your answer to the applicant question 'what interests you about this role?'.<br><br></div><div><strong>About WeGive</strong> WeGive is a 5-year-old SaaS fundraising platform serving nonprofit organizations with branded domain solutions and deep CRM integrations. We're a small, impactful team building technology that helps nonprofits, mostly christian ministries, raise more money and manage donor relationships effectively.<br><br></div><div><strong>The Role</strong> We're looking for a senior backend engineer who can own problems end-to-end and work independently. This isn't a role where you'll receive detailed specifications—you'll be expected to understand business requirements, propose solutions, scope your own work realistically, and deliver quality code with minimal oversight.<br><br></div><div>As a growing startup, we need engineers who can take ownership of entire problem domains, work autonomously, and drive solutions forward without constant direction.<br><br></div><div>We’re looking for a developer who ships — not just someone who writes great code.<br><br></div><div>At WeGive, the difference between a good engineer and a great one isn’t syntax or style; it’s the ability to deliver working features that users actually use and love. You’ll be responsible for building clean, maintainable systems and getting them into production quickly and reliably.<br><br></div><div>You should be comfortable balancing quality and speed, understanding tradeoffs, and iterating toward better solutions instead of waiting for perfect ones. You’ll think in terms of business impact and user outcomes, not just technical purity.<br><br></div><div>The best developers on our team: • Ship working versions early and improve them. • Think about the user experience, not just the architecture. • Communicate tradeoffs clearly and make pragmatic calls. • Document what matters and help others move faster.<br><br></div><div>If you can consistently take an idea from concept to production — cleanly, thoughtfully, and fast — you’ll thrive here.<br><br></div><div><strong>What You'll Actually Work On<br></strong><br></div><div><em>Infrastructure &amp; Performance<br></em><br></div><ul><li>Optimize MySQL queries and database architecture</li><li>Manage AWS systems and deployment infrastructure</li><li>Debug and resolve production issues independently</li><li>Improve system performance and scalability</li></ul><div><em>Integration Work<br></em><br></div><ul><li>Build and maintain integrations with nonprofit CRM systems</li><li>Handle complex data migrations and transformations between platforms</li><li>Work with nonprofit data models and custom CRM objects</li><li>Debug integration issues using logs and API documentation</li></ul><div><em>Core Platform Development</em> Build and maintain our Laravel backend systems Implement new features with proper architecture and testing Handle partial refund logic, payment processing, and financial operations Build and maintain APIs for our branded domain infrastructure<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><em>Must-Haves<br></em><br></div><ul><li>7+ years backend development experience with proven ability to work independently</li><li>Strong Laravel/PHP expertise - you should know this framework deeply</li><li>MySQL optimization skills - understanding indexes, query performance, and database design</li><li>AWS experience - comfortable managing cloud infrastructure and deployments</li><li>Realistic scope estimation - you understand what you can deliver and communicate honestly about timelines</li><li>Ownership mindset - you see problems through to completion without needing constant check-ins</li><li>Strong written communication - you document decisions, write clear technical documentation, and communicate async effectively</li></ul><div><em>Strong Preferences<br></em><br></div><ul><li>Experience with nonprofit CRM platforms and data models</li><li>DNS/domain management experience</li><li>Deployment platform experience (Laravel Forge or similar)</li><li>History of reducing technical debt while shipping features</li><li>Experience working in small teams or startups where you wore multiple hats</li></ul><div><strong>What Won't Work<br></strong><br></div><ul><li>Need for detailed specifications before starting work</li><li>Difficulty estimating scope or consistent timeline overruns</li><li>Waiting for permission or direction on every decision</li><li>Lack of initiative in investigating and solving problems</li><li>Poor communication about blockers or delays</li></ul><div><strong>Our Tech Stack<br></strong><br></div><ul><li><strong>Backend</strong>: Laravel 10+, PHP 8+</li><li><strong>Database</strong>: MySQL</li><li><strong>Infrastructure</strong>: AWS systems</li><li><strong>Integrations</strong>: Nonprofit CRM APIs, payment processors, and third-party services</li><li><strong>Version Control</strong>: GitHub</li></ul><div><strong>The Team</strong> You'll be joining a small, focused engineering team at a remote-first startup. We value self-direction, clear communication, and taking ownership of your work. The team handles everything from new feature development to production support to customer data migrations, and everyone is expected to contribute across the stack as needed.<br><br></div><div><strong>What We Offer<br></strong><br></div><ul><li>Fully remote work environment</li><li>Competitive salary and benefits</li><li>Opportunity to have significant impact on nonprofit fundraising</li><li>Direct collaboration with leadership on technical architecture</li><li>Exposure to complex integration challenges across multiple platforms</li><li>Chance to shape our technical direction as we grow</li></ul>

Senior Backend Software Engineer

<div>&nbsp;</div><div><strong>Customer Success Manager</strong></div><div><strong><br>About eSPACE<br></strong><br></div><div>eSPACE is transforming how organizations manage their workspace and facilities through innovative technology solutions. We’re seeking a dynamic Customer Success Team Lead to ensure our clients maximize value from our platform and achieve their operational goals.<br><br></div><div><strong>Role Overview<br></strong><br></div><div>The Customer Success Manager (CSM) plays a dual role as both a strategic leader and hands-on contributor. This position is responsible for ensuring that customers achieve measurable stewardship and operational outcomes through effective adoption of eSPACE. The CSM&nbsp; will guide a team of Customer Success Associate (CSAs), foster cross-department collaboration, and directly manage high-value customer relationships. This role balances day-to-day customer engagement with leadership in process optimization, metrics tracking, and team development to drive retention, adoption, and expansion within Smart Church Solutions’ customer base.&nbsp; This role will be evaluated on a number of Key Performance Indicators including but not limited to Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for assigned book of business.<br><br></div><div><strong><br>Key Responsibilities<br></strong><br></div><ul><li><h3><strong>Leadership &amp; Strategy</strong></h3><ul><li>Lead, mentor, and support Customer Success Associate(s) (CSA), ensuring consistent execution of Customer Success playbooks and best practices.</li><li>Partner with leadership to define, measure, and track Customer Success Objectives and Key Results (OKRs) related to Gross and Net Revenue Retention (GRR &amp; NRR).</li><li>Use customer health data, adoption metrics, and feedback to drive proactive outreach and continuous improvement initiatives.</li><li>Align team activities with company mission, focusing on stewardship, efficiency, and customer satisfaction while following, enforcing and revising the defined Customer Success Framework.&nbsp;</li></ul></li><li><h3><strong>Customer Engagement &amp; Retention</strong></h3><ul><li>Serve as the primary point of contact for an assigned book of business—managing day-to-day relationships, ensuring satisfaction, and proactively engaging customers through calls, campaigns, and other outreach methods stretching beyond email or automation to drive connection and expansion</li><li>Conduct onboarding check-ins, training follow-ups, and proactive success reviews to ensure customers achieve measurable outcomes.</li><li>Serve as the strategic point of contact for key and at-risk accounts, ensuring strong relationships and measurable outcomes.</li><li>Conduct proactive business reviews, success check-ins, and renewal conversations in coordination with Sales and Support.</li><li>Ensure the customer journey milestones as defined in the customer success framework (onboarding to renewal) are met with measurable success metrics.</li><li>Monitor usage and health scores in HubSpot, triggering proactive engagement when metrics indicate risk.</li><li>Monitor account health scores and engagement metrics, taking action when risks are detected.</li><li>Guide customers through renewal readiness, addressing needs and identifying opportunities for growth or expansion.</li><li>Maintain detailed records of customer interactions, goals, and success plans in HubSpot.</li></ul></li><li><h3><strong>Adoption &amp; Expansion</strong></h3><ul><li>Partner with Product and Marketing to deliver adoption campaigns and “Feature Focus” initiatives for underutilized modules.</li><li>Identify and communicate cross-sell and upsell opportunities based on customer needs and usage patterns.</li><li>Champion customer feedback to improve product usability, training materials, and self-service resources.</li></ul></li><li><h3><strong>Process &amp; Team Development</strong></h3><ul><li>Optimize Customer Success workflows, playbooks, and automations using HubSpot and UserPilot.</li><li>Build scalable systems to manage one-to-many communication (webinars, in-app engagement, automated health alerts).</li><li>Track team and customer metrics, reporting progress to leadership on retention, adoption, and satisfaction goals.</li><li>Coach team members on account management, communication, and renewal strategies.</li></ul></li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>3-5 years in Customer Success, Account Management, or Client Services in a SaaS environment.</li><li>2+ years of leadership experience (team lead, mentor, or manager).</li><li>Strong understanding of customer health metrics, retention strategy, and SaaS lifecycle management.</li><li>Excellent communication and relationship-building skills across all organizational levels.</li><li>Experience with CRM systems, preferably HubSpot.&nbsp;</li><li>Background in <a href="https://www.smartchurchsolutions.com/resources/blog/what-is-facilities-management-an-easy-guide/">facilities management</a>, church operations and workplace strategy.</li><li>Technical aptitude with the ability to understand the recommended strategic and technical solutions.</li></ul><div><strong><br>Compensation &amp; Hours<br></strong><br></div><ul><li>Compensation: Salary and Bonus of $70k – $85k / year</li><li>Health Reimbursement Plan and 401(k) with match</li><li>Generous PTO and holidays</li><li>Faith-based, mission-driven culture</li><li>Full-time Chaplain</li><li>Full-time based on Company hours of operation</li><li>Opportunity for growth</li></ul><div><br></div>

Customer Success Manager

<div><strong>About The Signatry<br></strong><br></div><div>The Signatry is a donor advised fund (DAF) sponsor, but we are more importantly a Christian ministry seeking to build the kingdom of God by inspiring world-changing generosity. The Signatry believes generosity is the heart of the gospel, and this drives us to equip people to lead generous lives that reflect the image of God. By God’s grace, we can work together through prayer and generosity to solve the world’s greatest problems and spread the hope of the gospel to all. Donor advised funds are the primary tools we use for this kingdom work. &nbsp;</div><div><strong><br>Position Purpose<br></strong><br></div><div>The <strong>CyberSecurity &amp; Implementation Specialist </strong>position is a hybrid role that executes policy compliance, security awareness training and assists with incident responses within our CyberSecurity Program.&nbsp; The balance of the role will support our data and solution engineering efforts.&nbsp; The position will work closely with the entire technology team and regularly interface with our managed service providers.&nbsp; &nbsp;</div><div>This position is ideal for early-career professionals who are exploring opportunities in cybersecurity and would like to be on a team building predictive and generative tools.&nbsp;</div><div><strong><br>Primary Responsibilities<br></strong><br></div><div><em>Cybersecurity (~50%)</em>&nbsp;</div><ul><li>Support implementation and maintenance of cybersecurity policies, procedures, and controls under the guidance of the Chief Information Officer and System Administrator of Foundation Systems.&nbsp;</li><li>Collaborate with external Managed Security Solution Provider (MSSP) partners for incident monitoring, triage, and reporting.&nbsp;</li><li>Conduct user access reviews, system risk assessments, and basic vulnerability monitoring.&nbsp;</li><li>Coordinate security awareness training and support simulation campaigns by our MSSP and penetration team.&nbsp;</li><li>Maintain documentation for incidents, corrective actions, and compliance audits.&nbsp;</li><li>Assist in implementing security controls on software tools and cloud environments. &nbsp;</li></ul><div><br><em>Solution Engineering (~50%)</em>&nbsp;</div><ul><li>Participate in solution design, integration, and testing within The Signatry’s technology stack (CRM, FMS, marketing automation, etc.).&nbsp;</li><li>Configure, monitor, and troubleshoot applications under supervision, ensuring data integrity and secure inter-system connections.&nbsp;</li><li>Develop scripts or workflows for automation and process efficiency using low-code tools or basic programming.&nbsp;</li><li>Help gather technical requirements and document business processes for new solutions.&nbsp;</li><li>Collaborate with partners to ensure systems are designed and configured according to security and privacy standards.&nbsp;</li><li>Provide responsive technical support to business users during system implementations or upgrades.&nbsp;</li></ul><div><strong><br>Key Qualifications and Skills&nbsp;<br></strong><br></div><div><em>Essential</em>&nbsp;</div><ul><li>Alignment with The Signatry’s mission, values, and statement of faith.&nbsp;</li><li>Bachelor’s degree in cybersecurity, computer science, or a related field (or equivalent practical experience).&nbsp;</li><li>Entry-level experience or coursework in information security, system administration, or software development.&nbsp;</li><li>Understanding of cybersecurity fundamentals (NIST, ISO 27001, or CIS Controls).&nbsp;</li><li>Working familiarity with cloud platforms, preferably Google Cloud or AWS.&nbsp;</li><li>Basic scripting or integration experience using Python, PowerShell, or REST APIs.&nbsp;</li><li>Strong attention to detail, organization, and ability to balance competing priorities.&nbsp;</li><li>Effective communicator with both technical and non-technical stakeholders.&nbsp;</li><li>Demonstrated problem-solving approach with a willingness to learn.&nbsp;</li></ul><div><br><em>Preferred</em>&nbsp;</div><ul><li>Industry certification(s) such as CompTIA Security+, AWS Cloud Practitioner, or Google Associate Cloud Engineer.&nbsp;</li><li>Exposure to CRM (e.g.,HubSpot), data integration, or identity access management.&nbsp;</li><li>Experience coordinating incident response or technology improvement projects with third-party vendors.&nbsp;</li></ul><div><strong><br>Work Location &nbsp;<br></strong><br></div><div>This full-time, salary position can be based in our corporate office in Overland Park, KS in a hybrid in-office/WFH setting; or can be considered a remote position based upon the candidate.&nbsp;</div><div><br></div><div><strong>Pay&nbsp;<br></strong><br></div><div>$70,000 annually</div><div><br></div><div><strong>Benefits<br></strong><br></div><ul><li>Medical, dental, basic life and disability insurance coverage is 100% covered for the employee.&nbsp;<ul><li>Voluntary employee enrollment for vision and enrollment for medical, dental and vision for family</li><li>Voluntary enrollment for supplemental life, accident and critical illness</li></ul></li><li>401(k) with 4% employer match</li><li>Flexible “Take as You Need It” paid time off policy</li><li>Stipends/reimbursements towards fitness club memberships, cell phone service, and home internet</li></ul>

CyberSecurity Implementation Specialist

<div><strong>About the Role</strong></div><div>At Pushpay, the Strategic Customer Success Manager plays a key role in building and fostering relationships with our key Enterprise customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts, including structuring contract terms and pricing that drive business objectives. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. Additionally, you will proactively build and grow relationships with senior staff and executive contacts of these strategic customers. The customer satisfaction you foster will help you retain our customers.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote: TX only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure <em>(PTO varies by position)</em></li><li>Paid parental and adoption leave</li><li><strong>Compensation: $100k base + $22k variable = $122k OTE</strong></li></ul><div><br><strong>The following state is approved as a remote work location for this position: Texas - All other states are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li><strong>Revenue Retention:</strong> You will have targets and goals that ensure our customers stay customers.</li><li><strong>Adoption Target:</strong> We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.</li><li><strong>Upsell:</strong> We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features.</li><li><strong>High Sales Activities:</strong> You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails.</li><li><strong>Pushpay Product Training and Assistance:</strong> You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell.</li><li><strong>Travel:</strong> When travel restrictions are lifted, you will lead business review presentations on-site with customers to build relationships, value propositions, and work towards a predetermined outcome of success.</li><li><strong>Relational competence:</strong> The ability to grow relationships and engagement with senior and C-level executives with our most strategic customers.</li><li>Manage the full-cycle renewal process from prospect to close: Complete Discovery Calls with Decision Makers, Negotiate and Close deals.</li><li>Other related duties as assigned.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Bachelor’s Degree or additional equivalent years of experience.</li><li>You have at least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process.</li><li>You’ve used and have working knowledge of Salesforce.com or a similar CRM system.</li><li><strong>Must have</strong> a strong understanding of the Not-for-Profit, Education, or Faith verticals.</li><li>Established connections within the industry.</li><li>Proficiency with popular technology platforms used in the sector.</li><li>Proven track record with quota/ target attainment.</li><li>Ability to build relationships with large account sets.</li><li>Managed large, strategic accounts in prior roles.</li><li>Ability to build relationships with key executives, senior management and decision makers both internally and with your customers.</li><li><strong>Excellent Communicator:</strong> Strong written and verbal communication skills. You can communicate complex technology and problems, in a simple way. You are comfortable speaking in small groups, or leading presentations in front of large groups.</li><li><strong>Problem Solver: </strong>You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li><strong>Multi-Tasking: </strong>The ability to deal with a transactional work environment. You will have to be able to excel at time management and prioritization among many demands. You thrive when you are busy with lots of things to accomplish during the day. You feel a sense of satisfaction when you are able to accomplish a full day of work.</li><li><strong>Business Minded: </strong>You love learning technology, and have impeccable business acumen.</li><li><strong>Detail Oriented: </strong>You handle details accurately and in a timely manner. You can effectively manage opportunities, customer interactions, and key projects check points with attention to accuracy and detail.</li><li><strong>People Person: </strong>You have strong interpersonal skills and strive to maintain strong relationships with your customers and your colleagues. Your customer service and communication skills are top-notch, both over the phone and in email. You see no problem with building relationships with all types of people at all levels within an organization.</li><li><strong>Performer: </strong>You love to set goals and see those goals through to success. You want to achieve your metrics monthly, quarterly, and annually. You don’t settle for the status quo. You love to “over” perform and can show your successes.</li><li><strong>Naturally Curious: </strong>You love to learn about why and how things work. Your favorite question as a child was “Why?”. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li><strong>Fun and Fast Paced:</strong> You like the startup world. You enjoy fast-paced roles, with lots to do. You are ok with change and ambiguity as we grow. You want to work with other fun people, who enjoy learning and helping each other. You know that great teams are made of great people.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good. In the 2021 financial year we were honored to process US $6.9 billion in charitable giving. We’re growing fast, including an exciting acquisition in 2021, and we need driven talent. Join Pushpay and grow with us!</div>

Customer Success Manager, Strategic

<div><strong>Team:</strong> Engineering</div><div><strong>Role:</strong> Integrations Engineer</div><div><strong>Reports to:</strong> Software Engineer Manager</div><div><strong>Experience Level: </strong>1-2 years engineering experience</div><div><strong>Type:</strong> Full-time, exempt; at-will<br><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - $80,000 annual</div><div><strong>Perks/Benefits:</strong> $7,500 - $12,000 plus 401(k) with match (see our <strong>careers page</strong> for more information)</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 9 holidays, plus 6 floating holidays)<br><br></div><div><strong>Details<br></strong><br></div><div>Join Anedot as an Integrations Engineer, taking ownership of building, maintaining, and supporting integrations with nonprofit CRMs—Salesforce, HubSpot, Virtuous, DonorPerfect, Bloomerang, Blackbaud—as well as supporting additional platforms when necessary. This is a backend-focused role requiring proficiency in integration best practices, strong API skills, as well as customer-facing support.</div><div><strong><br>Required Skills and Qualifications<br></strong><br></div><ul><li>Strong programming skills, especially experience integrating APIs, databases, and enterprise applications</li><li>Experience with proper error handling, flow control, and building to prevent user error</li><li>Familiarity with technologies and standards like REST, SOAP, JSON, and XML</li><li>Excellent written and verbal communication skills for documentation and stakeholder engagement</li><li>Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience)</li><li>Experience developing, testing, and deploying integration solutions in production environments</li><li>Ability to work effectively in cross-functional teams and manage conflicting priorities in fast-paced environments</li><li>Detail-oriented, with strong troubleshooting skills and a proactive, solution-focused approach</li></ul><div><strong><br>What Success Looks Like in this Role<br></strong><br></div><ul><li>Write well-designed, testable spec-driven code, commit work to GitHub to ensure compatibility and stability</li><li>Work in friendly agile team, collaborative, engineering environment with continuous delivery</li><li>Review the work of team members providing feedback and suggestions for improvement</li><li>Work with the team to upgrade, troubleshoot, and debug, existing systems</li><li>Continuously increase knowledge and skills of codebase languages, frameworks, &amp; tools</li></ul><div><strong><br>How We Measure Success in this Role<br></strong><br></div><ul><li>Periodic informal feedback and review of work</li><li>Ship quality features</li><li>Code contribution and quality</li><li>Communication, teamwork, documentation, and completeness of work</li></ul><div><strong><br>Technical Info<br></strong><br></div><ul><li>Github</li><li>HubSpot</li><li>Google Drive (Docs, Sheets)</li><li>Third Party APIs</li></ul><div><strong><br>Requirements<br></strong><br></div><ul><li>API Integration: 1 - 3 years</li><li>REST/SOAP Web Services: 1 - 2 years</li><li>CRM Integration (Salesforce, HubSpot, etc.): 1 - 2 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have<br></strong><br></div><ul><li>JSON/XML Data Formats: 1 - 2 years</li><li>GitHub/Version Control: 1 - 2 years</li><li>Attention to Detail: Good - Excellent</li></ul><div><br></div><div><strong>Hiring Process<br></strong><br></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Screening Review</li><li>Technical Interview*</li><li>Call with Founder/CEO</li></ol><div>* Be prepared to talk code or even share your screen and navigate some git commands and thought exercises.<br><br></div><div><em>Please note that we’re unable to offer individual feedback during the screening process.<br></em><br></div><div><strong>Organization<br></strong><br></div><div>Software Engineers contribute to Anedot on the Product team. Software Engineers report to an Engineering Manager led by the Director of Engineering.<br><br></div><ul><li>Administrative (People: HR, Legal, Compliance)</li><li>Finance (Accounting)</li><li>Customer Experience (Acquisition, Accounts, Support, Success)</li><li>Product (Design, Engineering, Management, Operations)</li></ul>

Integrations Engineer

<div><strong>About BoxCast</strong></div><div>Founded in 2013, BoxCast is a complete professional live streaming platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and businesses. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes.</div><div><br></div><div><strong>About the Role</strong></div><div><br></div><div><strong>Join the team behind one of the most innovative new tools in live audio production.</strong></div><div><br></div><div>RemoteMix empowers creators, engineers, and organizations to mix live audio remotely from anywhere in the world. BoxCast is hiring a Community Manager to represent RemoteMix across key audio and streaming communities, participating in existing groups while also launching and managing our own to educate, support, and grow our presence.</div><div><br></div><div>If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for.</div><div><br></div><h3>What You’ll Do:</h3><ul><li>Represent RemoteMix in online audio and streaming communities, forums, and social channels</li><li>Build and foster relationships with customers, power users, engineers, and enthusiasts</li><li>Act as the bridge between our users and teams internally to find opportunities to improve customer experience and cultivate communication amongst the pro audio and mixing console communities</li><li>Host and coordinate virtual events such as AMAs, product Q&amp;As, webinars, and technical deep dives</li><li>Serve as the voice of the customer internally, bringing feedback to product and engineering</li><li>Monitor forums to ensure timely and high-quality responses to product questions</li><li>Build partnerships with installers, integrators, and educators</li><li>Develop programs to recognize, reward, and amplify community champions</li><li>Engage with customers on review websites (G2, Capterra, SourceForge, etc.) and ensure their feedback is acknowledged and addressed</li><li>Track and report on community health, growth, and engagement metrics</li></ul><div><br></div><h3>Must Haves:</h3><ul><li>3+ years of hands-on experience in community management, customer engagement, or advocacy</li><li>Proven success as a power user on platforms like Reddit, Facebook, Discord and beyond with the ability to turn that expertise into community-building playbooks</li><li>Up-to-date on the latest social media and community-building trends with the curiosity to test new formats and platforms</li><li>Humility to accept feedback and the drive to turn it into actionable improvements</li><li>Familiarity with the pro audio and live streaming spaces (you know your way around mixing consoles, DAWs, or encoders)</li><li>Strong written and verbal communication skills with a customer-first approach</li></ul><div><br></div><h3>Nice to Haves:</h3><ul><li>Background in the music industry, specifically working with pro audio engineers, audio hardware manufacturers, live event audio installers or integrators</li><li>Experience as a live audio engineer</li><li>Familiarity with HubSpot, JIRA, and Confluence</li></ul><div><br></div><h3>How You’ll Display Our Values:</h3><ul><li>Integrity: Ensure updates and reports reflect accurate results and meet defined objectives</li><li>Collaboration: Work effectively with your colleagues and provide helpful guidance in an enthusiastic and inspiring manner</li><li>Judgment: Provide recommendations using your social media knowledge and tools to help BoxCast be a subject matter expert</li><li>Achievement: Consistently deliver results through effective organic campaigns and consistent posting</li><li>Innovation: Identify opportunities that will increase engagement within the channels</li></ul><div><br><strong>Location:</strong></div><div>Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin)</div><div><br></div><div>Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role.</div><div><br></div><div>Sponsorship for work authorization for foreign national candidates is not available for this position.</div><div><br></div><div><strong>Compensation:</strong></div><div>Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.</div><div><br></div><div><strong>Benefits:</strong></div><div>We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals.</div><div><br></div><div><strong>Equal Opportunity Statement:</strong></div><div>BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law.</div><div><br></div><div><strong>Candidate Accommodations:</strong></div><div>We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process.</div><div><br></div><div><strong>A Final Note:</strong></div><div>You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.</div>

Community Manager

<div><strong>About the Role</strong></div><div>The Technical Support Representative position is a perfect blend of customer care and tech support. You'll be providing technical support and troubleshooting for our two main categories of users:</div><div>1) Our church/non-profit partners.</div><div>2) The end-users that are giving/donating to our partners.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week; COS only</li><li>Remote; EST states only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range:</strong><ul><li><strong>EST States: $41,850 - $48,360, depending on location.</strong></li><li><strong>COS: $43,650 - $53,350</strong></li></ul></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong><em>The following EST states are approved as remote work locations for this position: FL, GA, IN (EST only), MI, NC, OH, PA, SC, TN (EST only), VA - All other states are not in consideration for this role at this time.</em></strong></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Being a First Responder on the Support Team that provides technical support and troubleshooting for our two main categories of users: 1) Our church/non-profit partners 2) The end-users that are giving/donating to our partners.</li><li>Operating as the primary responder to support inquiries through the established support channels.&nbsp;</li></ul><div>o Ticketing System</div><div>o Live Chat</div><div>o Phone</div><div>o Email</div><ul><li>Delegating inquiries that are to be handled by other members of the Customer Success Division.</li><li>Keeping to strict customer Target Response Times and checking in with Support Leadership on a regular basis to report overall status.</li><li>Assisting with and supporting the customer through every stage of the customer journey from onboarding of the product to their potential exit from the product.</li><li>Organizing, tagging, and tracking common issues to follow trends for escalation.</li><li>Be a key player in platform improvement by keeping Support Leadership informed often.</li><li>Providing accurate, timely reports and forecasts, as needed, for management.</li><li>Contributing daily to customer knowledge-base repositories and support the use of those repositories across the Customer Success Division.</li><li>Providing timely internal support for the Customer Success Department, as it relates to troubleshooting customer issues outside of other department members’ knowledge or assisting with time sensitive customer requests.</li><li>Assisting with a customer’s account cancellation to confirm details around the cancellation.</li><li>While performing the duties of this role, regularly required to stand or sit, reach, bend, and move about the facility. Facility is a normal office environment with variation of temperature and lighting.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>College degree in Communications, or related field is preferred.</li><li>Minimum 1 year of experience in Customer Support or Tech Support role.</li><li>Bi-lingual (English &amp; Spanish) Preferred.</li><li>Experience with CRM software (e.g. Salesforce) is a major plus.</li><li>Expert understanding of customer service processes.</li><li>Self starter with proactive mindset and minimum need for supervision.</li><li>Persistence and determination to deliver results.</li><li>Excellent communication and management abilities.</li><li>Well-organized and strong work ethic.</li><li>Ability to manage multiple, concurrent support relationships.</li><li>Ability to anticipate change and adjust priorities accordingly.</li><li>Understanding of key drivers for local church success.</li><li>Understanding of industry culture, products and services.</li><li>Excellent eye for detail – ability to create accurate and high quality pieces of work.</li><li>Genuine interest in business, especially as it relates to the church and non-profit space.</li><li>A love for problem solving, especially in technical online software issues.</li><li>A passion to serve, help, and assist in whatever capacity possible.</li><li>Experience in direct customer or client-facing roles.</li><li>Interest in implementing feedback and dedicated to the improvement of your skills and work.</li><li>The ability to quickly adapt to new situations and think on your feet.</li><li>A desire to help people and improve the customer experience.</li><li>Must be a TEAM player – this role won’t work well if you don’t work well with others.</li><li>Available to work Sundays.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div><div><br></div>

Technical Support Representative

<h3><strong>Tech Sales Rep Wanted for Shiloh's Growing Mission to Reform Tech in Jesus' Name.</strong></h3><div><br></div><div>Are you a tech sales rep with a passion for disrupting the status quo? Lowkey concerned about the direction tech is headed? Do you want to be part of a growing movement that's building an alternative to the "beast system" and bringing the light of Christ to the dark corners of the world?<br><br></div><div>We're Shiloh, a remote team of innovators, hackers, and open-source enthusiasts on a mission to reform tech in Jesus' name. We're not just building tech - we're building toward a better future. And we need your sales skills to help us spread the word!<br><br></div><blockquote>"If you're tired of selling your freedoms, come join us and sell some hope instead"</blockquote><div><br></div><h3><strong>About the Role:</strong></h3><div><strong><br></strong>As a Tech Sales Rep at Shiloh, you'll be the go-to expert for businesses and consumers looking to upgrade their tech stack with our innovative, open-source alternatives. You'll collaborate with them to identify their pain points and introduce our bespoke solutions - from managed IT, web-hosting, to comms tools - that can help them ditch the mainstream and own their digital presence.<br><br></div><div><br></div><h3><strong>Perks That Actually Matter:</strong></h3><div><br></div><ul><li><strong>Uncapped Earnings</strong>: Earn a fire commission on every sale, with no limits on your hustle. Ongoing monthly contracts mean the earnings keep coming. 15% initial commission with 10% residuals.&nbsp;</li><li><strong>No Glass Ceilings</strong>: We're all about recognizing and rewarding hard work. Crush your targets and get ready for promotions, new challenges, and opportunities to level up.</li><li><strong>Warm Leads</strong>: We hook you up with a growing CRM of contacts who are pre-qualified. Just focus on closing deals and building relationships.</li><li><strong>Squad Goals</strong>: Join a team of Christian sales pros who've got your back. Collaborate, learn from each other, make friends and crush your targets together.</li><li><strong>Faith in Action</strong>: Live out your values with a team that shares your passion for making a difference. Our culture is all about authenticity, community, and using your skills to spread the hope of Jesus Christ.</li><li><strong>Work from Anywhere</strong>: Ditch the commute and work from wherever you're most productive. As long as you've got a solid internet connection and a passion for sales, you're good to go.</li><li><strong>Stay Flexy</strong>: Create your own schedule and work at times that fit your peak energy. We trust you to manage your time and crush your targets - no micromanaging here.</li><li><strong>Be Part of the Movement</strong>: Join a crew that's already revolutionizing the tech industry and sharing hope with the world. Your sales skills can make a real difference - let's do this.</li><li><strong>Mentorship</strong>: Get paired with a seasoned Christian mentor who's got your back and can help you navigate the industry like a pro.</li><li><strong>Exclusive Drops</strong>: We're talkin' private training sessions with industry leaders, just for our team. Think of it like a secret concert, but instead of a band, it's a masterclass in sales and tech.</li><li><strong>Rep the Mission</strong>: We'll hook you up with fresh merch so you can show off your Shiloh swag and spread the word about our mission.</li><li><strong>Ditch Big Tech</strong>: Working with us, you don't have to deal with tools from Google, Microsoft, etc.<br><br></li></ul><h3><strong>The Lowdown:</strong></h3><div><br></div><ul><li><strong>Sales Boss</strong>: You've got a proven track record of crushing sales targets and building relationships that last. Tech industry experience is a plus, but we're looking for those who can bring the passion.</li><li><strong>Tech Familiarity</strong>: You don't need to be a coding genius, but you should be comfortable with tech and willing to learn about our innovative solutions. Relax, we'll teach you the rest.</li><li><strong>People Person</strong>: You're a master communicator with skills that can build bridges, not walls. You know how to connect with clients and colleagues from all walks of life.</li><li><strong>Mission-Driven</strong>: You're stoked about our mission to reform tech in Jesus' name and want to join a team that's all about making that difference. If you're passionate about using your sales skills for good, we want to hear from you.</li><li><strong>All In</strong>: We're looking for team members who are willing to sign our Creed (check it out: <a href="https://shilohcode.com/creed">https://shilohcode.com/creed</a>) and try to live out these values every day. If you're ready to join a community that's all about Christ, let's do this.</li></ul><div><br></div><blockquote>"Don't be an NPC in the tech industry. Join us instead, we have tacos."</blockquote><div><br></div><h3><strong>Ready to Join the Movement?</strong></h3><div><br></div><div>If you're hyped about using your sales skills to disrupt the status quo and make a real impact, we want to hear from you! <strong>No resume needed.</strong> Just tell us who you are, why you care about our mission, and what you bring to the table.</div><div><br></div><h3><strong>Apply now and become part of Shiloh - a team of innovators, disruptors, and game-changers who are shaping the future of tech</strong></h3><div><br></div><div><br></div>

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