<div>Join a Christ-centered team where your technical leadership directly supports the mission of equipping future pastors and ministry leaders. At Phoenix Seminary, you'll lead a dedicated IT team, shape the seminary’s digital infrastructure, and ensure systems run smoothly—from classroom tech to campus-wide systems. This role offers the opportunity to work in a close-knit, purpose-driven environment where your skills make a meaningful impact every day. If you’re looking to combine your passion for technology with a commitment to ministry, there’s no better place to serve than Phoenix Seminary.<br><br></div><div><strong>Position Summary</strong>:&nbsp;</div><div>Act as the leader for Phoenix Seminary IT Department, overseeing and maintaining all aspects of the seminary’s IT stack, and serving as the primary contact with IT vendors.&nbsp;<br><br></div><div>In addition, this position provides technical support for special events. This position manages two Information Technology Specialist positions who assist with online course development, system administration, and project implementation. This position assumes the traditional duties of a webmaster, which include ensuring proper site management, managing content updates, responding to problems with functionality or downtime, and working with the Manager of Communications and the seminary’s web development vendor for website improvements.&nbsp;<br><br></div><div>This position also includes educational technologist tasks assigned by the Vice President of Operations. Ensures the organization's computer hardware, software, database management systems, and telecommunication services are working correctly. In conjunction with the seminary’s MPS, coordinates and configures systems to ensure they are performing at optimal speed. Meets with management teams to discuss how information technology can help the organization achieve its latest goals. Trains end-users on operating software, hardware, and databases. Oversees hardware and software installation, and trains the systems' end users. Responsible for all identity access management activities. Creates, maintains, and troubleshoots all data exchange between softwares. Responsible for data management, forecasting, regression analyses, and reporting. Strives to integrate various information systems.<br><br></div><div><br></div><div><strong>Principal Responsibilities:</strong></div><ul><li>Lead and manage a team of two IT Specialists whose job responsibilities include online course development, system administration, Tier I support, and project implementation</li><li>Act as Tier II support for faculty, students, and guests who are having difficulty with classroom technology, conference technology, computer needs, software bugs, permissions issues, account credentials, and multi-factor authentication</li><li>Create and implement professional development opportunities for IT Specialists</li><li>Assist IT Specialists and the Academic department with development of new online courses and implementation of existing courses each semester</li><li>Create an excellent online user experience for staff, students, and faculty that interact with Phoenix Seminary systems</li><li>Oversee all cybersecurity initiatives and general posture, being prepared to respond to incidents at any time and acting as the primary investigator to determine potential liability, continued risk, and potential damage in the event of a breach</li><li>Train all staff on cybersecurity, phishing, and password hygiene through development of trainings, user-friendly documentation, and phishing tests</li><li>Act as the subject matter expert on Phoenix Seminary software and hardware</li><li>Serve as the primary point of contact for all IT vendors and internal users</li><li>Professionally communicate with vendors regularly on a variety of topics, including contract disputes, poor vendor performance, and, if necessary, termination of vendor relationships</li><li>Negotiate new contracts and contract renewals with IT vendors</li><li>Navigate competing priorities and make strategic decisions to further seminary goals</li><li>Maintain inventory control and execute proactive equipment replacement regiment</li><li>Manage new hardware and software implementations / upgrades</li><li>Manage hardware lifecycle, including secure disposal and recycling of decommissioned hardware</li><li>Manage internal service requests related to hardware, software, or permissions issues</li><li>Oversee and proactively maintain classroom technology, including screencasting technology, projectors, TVs, microphones, and speakers</li><li>Oversee Zoom, Teams, and Vimeo for remote course delivery and conferencing, maintaining relevant equipment in classrooms and conference rooms</li><li>Oversee, maintain, and provide support for AV, computer, and lighting systems for all events</li><li>Serve as technical support for special events (both PS and external events) as needed</li><li>Configure and set up computer workstations, including joining new machines to the Phoenix Seminary domain, configuring computer settings, and setting up monitors, speakers, and other peripherals</li><li>Maintain approximately 5,000 lines of VBA code (debugging, implementation of feature requests, and quality assurance testing) that is used to automate various administrative processes, and write new code as business needs arise</li><li>Work with various department leaders to plan and execute improved usage of existing technology and software</li><li>Regularly test, edit, and proactively manage Phoenix Seminary’s backup systems, disaster response plan, and business continuity plan</li><li>Develop the Seminary's annual technology budget for all departments while managing its implementation (paying particular attention to cash flow). Review and analyze monthly budget reports for variances to reconcile discrepancies</li><li>Work with MSP to monitor day-to-day technology systems and processes that support the goals, progress, processes, and operations of Phoenix Seminary</li><li>Work with MSP to proactively plan for IT upgrades, changing cybersecurity landscape, and strategic goals</li><li>Execute existing operational and strategic plan, and participate in the creation of future operational and strategic plans</li><li>Maximize efficiency and productivity through extensive process analysis, interdepartmental collaboration, software implementation, process diagramming, and technical documentation</li><li>Continually evaluate best industry practices compared to internal systems and needed resources, with an eye toward future needs and budget realities</li><li>Serve as a lead project manager for all technology projects, successfully prioritizing project backlog and resource allocation</li><li>From an IT perspective, onboard and offboard all Phoenix Seminary employees</li><li>Oversee privacy and data governance matters, and ensure our policies and practices are in line with standard industry standards and privacy regulations, including FERPA, CCPA, GDPR, and CAN-SPAM</li><li>Ensure the seminary adheres to copyright law as it relates to the displaying of copyrighted material during events by maintaining CCLI coverage and reporting song usage&nbsp;</li><li>Regularly audit and test IT inventory, computers, and AV equipment</li><li>Ensure Phoenix Seminary is PCI compliant and staff members are trained on how to securely process credit cards online and in person.</li><li>Ensure that all components of the IT infrastructure are maintained appropriately and refreshed at appropriate times</li><li>Document software policies, procedures, data standards/flows, and change orders for new or revised database functions</li><li>Maintain Phoenix Seminary databases, APIs, data visualization tools, regression analyses, and forecasts to ensure accurate and timely data for data driven decisions</li><li>Act as the primary administrator and access control manager for Phoenix Seminary’s Microsoft instance</li><li>Fulfill other duties as assigned by the Vice President of Operations</li></ul><div><strong>&nbsp;<br></strong><br></div><div><strong>Qualifications:<br></strong><br></div><div>Required<br><br></div><ul><li>High levels of personal and professional integrity – Evidence of a commitment to Jesus Christ and a life that demonstrates consistency with Biblical standards and the statement of faith and governing values of the Seminary</li><li>Agreement with the Phoenix Seminary statement of faith and accompanying position statements</li><li>Demonstrate a high degree of institutional loyalty and the capability of protecting the confidentiality of sensitive matters related to the institution</li><li>Firm grasp of IT operational best practices</li><li>Strong understanding of Mac and Windows OS</li><li>Strong documentation skills</li><li>Strong negotiation skills</li><li>Ability to pay attention to very fine details</li><li>Experience leading and executing large-scale IT projects</li><li>Previous project management experience</li><li>Previous experience managing equipment lifecycle</li><li>Previous experience managing vendor lifecycle</li><li>Previous experience with LMSs, CRMs, and SISs</li><li>5 years of working IT experience</li><li>1-2 years of managing and leading employees</li><li>Excellent technical skills, including mastery of MS Office suite (Excel, Word, PowerPoint, Bookings, SharePoint, etc.), proficient-level web capabilities (HTML, CSS, WordPress, etc.), working knowledge of SQL, and an aptitude for learning and teaching new technology</li><li>Demonstrably advanced knowledge of VBA and Excel Macros</li><li>Working knowledge of identity access management best practices</li><li>Proficiency in cybersecurity best practices, including principle of least access privilege, AI risk, and conditional access policies</li><li>Proficiency in adult learning techniques and theory</li><li>Proficiency in UX and UI</li><li>Previous experiencing designing, implementing, and maintaining various APIs and automations using Microsoft Power Automate, Zapier, and/or Parsey</li><li>Experience troubleshooting AV technology for medium to large events</li><li>Both strategic planning and tactical execution skills</li><li>Superior oral and written communication skills</li><li>Ability to communicate to both technical and non-technical stakeholders</li><li>Excellent planning, record-keeping, and documentation skills</li><li>Excellent customer service skills and dispositions</li><li>A desire to serve</li><li>Excellent working knowledge of computer systems/security/network, system administration, database, etc.</li></ul><div><br></div><div>Preferred<br><br></div><ul><li>Familiarity with the technology needs of graduate education</li><li>Experience running AV for events</li><li>Graduate theological education</li><li>Bachelor's degree in IT, computer science, information systems, or related</li><li>Microsoft Certified</li></ul><div><br></div><div><strong>Physical Requirements</strong></div><ul><li>Occasional light lifting – 20 lbs. or less</li><li>Occasional bending, stooping and climbing a ladder to maintain technology equipment</li><li>Constant sitting, typing, and viewing a computer screen</li></ul><div><br></div><div><strong>Work Schedule:</strong></div><ul><li>Ability to work hours Monday through Friday with hours outside regular work schedule as needed. Availability to respond to cybersecurity event after-hours as needed</li><li>Minimal overnight travel to attend professional development seminars if assigned</li></ul><div><br></div><div><strong>Needed Attributes: &nbsp;</strong></div><div>Strong work ethic; excellent communication skills; patient and gracious; values the confidential nature of position; ability to shift priorities on short notice; proactive approach to assessing needs and providing what is necessary to meet those needs; interacts well with diverse personality types, team player; ability to lead and excitement to serve, positive outlook; creative and resourceful, solutions-oriented.</div><div><br></div><div><strong>Training and development</strong>: &nbsp;</div><div>Self-initiated study and personal development are expected and encouraged. As funds are available, you will be provided with the opportunity to attend classes, seminars, or events to continue to develop one's knowledge of technology topics with approval.<br><br></div><div><strong>Reports to:</strong>&nbsp; Vice President of Operations&nbsp;<br><br></div><div><strong>Manages:</strong> Information Technology Specialists&nbsp;<br><br></div><div><strong>Classification</strong>: Full-time, Exempt<br><br></div>

Information Technology Manager

<div><strong>The Business Data Manager</strong> is responsible for managing data awareness, analysis, and insights for all Financial Operations Group and Staff Operations Group metrics. This role will partner with each group to understand their initiatives and drive supporting data to measure success and translate complex data into actionable insights. The Business Data Manager will ensure data integrity while empowering the team to develop innovative solutions. This role provides data solutions that equip teams and ministries to further Life.Church’s mission and to reach people for Christ.</div><div><br></div><div><strong>At Life.Church, we exist to lead people to become fully devoted followers of Christ.</strong> It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.&nbsp; It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.&nbsp;</div>

Business Data Manager

<div>// <strong>OBJECTIVE<br></strong><br>The Marketing Operations Lead is the systems architect behind Passion’s marketing efforts, responsible for owning the marketing tech stack—including HubSpot—while enabling streamlined campaign execution, automation, and reporting across all Passion organizations. This individual partners closely with the Digital Marketing Manager to ensure strategic alignment, operational efficiency, and data integrity across all digital touchpoints.<br><br>// <strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong><br><br><strong>1. Tech Stack &amp; Platform Ownership</strong></div><ul><li>Own day-to-day management and optimization of HubSpot as the central marketing automation and CRM platform.</li><li>Maintain and expand the marketing tech stack to support evolving campaign needs (integrations, forms, APIs, lead scoring, etc.).</li><li>Ensure data hygiene, governance, and list management practices are followed.</li></ul><div><br><strong>2. Marketing Automation &amp; Workflow Enablement</strong></div><ul><li>Build and maintain automated nurture workflows, email triggers, and conditional logic flows across campaigns and segments.</li><li>Support Email Marketing and Paid Media Specialists with backend infrastructure for execution.</li></ul><div><br><strong>3. Campaign Infrastructure Support</strong></div><ul><li>Set up and manage tracking mechanisms (UTMs, custom events, tagging) across paid, email, and web efforts.</li><li>Ensure seamless handoff between front-end campaign strategy and backend delivery systems.</li><li>Collaborate with the Web + Analytics Specialist to maintain accurate tagging across all properties.</li></ul><div><br><strong>4. Reporting &amp; Dashboards</strong></div><ul><li>Build and manage dashboards for campaign performance, channel health, and organizational marketing goals.</li><li>Serve as internal consultant to Marketing Leads and the Digital Marketing Manager for insights and data interpretation.</li><li>Own the rhythm and delivery of regular reporting to marketing leads across all teams.</li></ul><div><br></div><div><strong>5. Innovation &amp; Scalability</strong></div><ul><li>Champion continuous improvement through tool exploration, AI integration, and emerging MarTech platforms.</li><li>Collaborate with internal IT team to ensure systems + processes are integrated and aligned.</li><li>Identify process bottlenecks and implement solutions to improve execution efficiency.</li></ul><div><br>This job description in no way states or implies that the ESSENTIAL DUTIES AND RESPONSIBILITIES are the only responsibilities of this position. The employee is required to follow any other reasonable instruction and perform any other reasonable duties at the request of the supervisor or other senior management personnel.<br><br>// <strong>WORK SCHEDULE</strong><br><br>Monday – Friday, 9a - 5p<br><br>// <strong>SUPERVISORY RESPONSIBILITIES</strong><br><br>None<br><br>Key Partner: Digital Marketing Manager<br><br>Supports: Email, Paid Media, and Web + Analytics Specialists<br><br>// <strong>REPORTS TO</strong><br><br>Director of Marketing and Strategy<br><br>// <strong>AN IDEAL INDIVIDUAL</strong></div><ul><li>3–5+ years of experience in marketing operations, CRM management, and/or marketing technology roles.</li><li>Bachelor's degree in Marketing, Data Analytics, Communications, or related field.</li><li>Proven hands-on experience with HubSpot (certifications strongly preferred).</li><li>Proficiency with Google Analytics, UTM frameworks, dashboard tools (e.g., Looker, Google Data Studio, HubSpot Reports).</li><li>Proficiency with marketing data flows, web forms, tagging, and cross-channel attribution.</li><li>Systems-minded thinker with a love for structure, logic, and optimization.</li><li>Proactive problem-solver who thrives behind the scenes and supports team wins.</li><li>Excellent verbal and written communicator able to translate technical details to non-technical stakeholders.</li><li>Strong attention to detail and a commitment to data accuracy.</li><li>Open to innovation, experimentation, and continuous learning</li></ul><div><br>//&nbsp;<strong>EXPECTATIONS</strong></div><ul><li>Embodies a heart for Jesus, aligning with the mission and values of our organization.</li><li>Adaptable and flexible, with a willingness to take on challenges and exceed expectations in a fast-paced environment.</li><li>Champions the culture and vision of our organization, characterized by a low-drama, high-momentum, positive attitude.</li><li>Demonstrates initiative, dedication, and the ability to work proactively towards achieving marketing goals.</li><li>Active participation in the life of Passion City Church, embracing it as their community and contributing to its mission and values.</li></ul>

Marketing Operations Lead

<div><strong>Come Change the World With Us!</strong>&nbsp;</div><div>Faith Driven Entrepreneur is a movement dedicated to equipping 1 million Christ-following entrepreneurs with content, community, and connections so they can step into their purpose and fulfill their call to create. Our vision is that entrepreneurs worldwide would come to know God more fully and bring their work to Him as a form of worship.&nbsp;</div><div>Data is a critical part of this mission. To serve our community, better understand who's engaging, how our work is making an impact, and where to focus resources for the greatest Kingdom return. That's where you come in.&nbsp;</div><div>As our <strong>Director of Data and Information Systems</strong>, you'll report to our VP of Marketing as well as a team of volunteer advisors that will include a fractional Director of Data Management. You'll bring strong technical expertise to build and maintain the infrastructure that makes our data useful, cleaning and structuring it, running analyses, and powering projects that help us make smarter, faster decisions.&nbsp;</div><div>This is a hands-on technical role that requires someone confident in designing pipelines, updating systems, and turning raw information into actionable insights.&nbsp;</div><div>This role is perfect for a hungry, growth-minded data engineer who wants to use their technical skills to make an eternal impact while developing their career in a fast-paced, entrepreneurial environment.&nbsp;</div><div><br><strong>Roles and Responsibilities</strong>&nbsp;</div><h3>Build Our Data Infrastructure</h3><div>&nbsp;</div><ul><li>Design, build, and maintain scalable data lakes and pipelines to collect, process, and store data from multiple sources (CRM, web and app properties, community platforms, event systems, etc.)</li><li>Implement processes to transform raw data into actionable insights for leadership and brand teams</li><li>Ensure data quality, consistency, and reliability across all systems</li></ul><div><br></div><h3>Report and Analyze Insights</h3><div>&nbsp;</div><ul><li>Build automated reporting dashboards and analytics tools to track community engagement, event participation, and impact metrics</li><li>Create data models that enable the team to understand donor behavior, investment patterns, and community growth</li><li>Develop real-time monitoring systems for key business and mission metrics</li></ul><div><br></div><h3>Automate and Integrate</h3><div>&nbsp;</div><ul><li>Integrate data from various platforms including CRMs, email marketing tools, event management systems, and financial tracking platforms</li><li>Automate manual data processes to improve efficiency and reduce errors</li><li>Leverage current APIs and build new data connections to support seamless information flow between systems</li></ul><div><br></div><h3>Measure Kingdom Impact</h3><div>&nbsp;</div><ul><li>Develop systems to track and measure the impact of our brands, communities and collaborative giving fund initiatives</li><li>Create data frameworks that help demonstrate Kingdom impact to our community and stakeholders</li><li>Support the team in telling compelling data-driven stories about our collective impact</li></ul><div><br></div><h3>Collaboration &amp; Support</h3><div>&nbsp;</div><ul><li>Work closely with operations, marketing, and key brand teams to understand their data needs and provide solutions</li><li>Support ad-hoc analysis and reporting requests from leadership</li><li>Document data processes and train team members on data tools and best practices</li></ul><div><br><strong>Success Profile</strong><br>&nbsp;<br>To be effective in this role, you must be:<br>&nbsp;</div><ul><li><strong>MATURE IN THE CHRISTIAN FAITH</strong> and passionate to make a difference</li><li><strong>MISSION DRIVEN</strong> - As a core advocate for the Faith Driven mission, you recognize the transforming potential of faith-driven entrepreneurs, students and investors and are passionate about helping them align their resources with their beliefs</li><li><strong>DETAILED AND ADAPTABLE</strong> - Find joy in managing details, including organizing data systems, maintaining accurate records, and supporting cross-team information needs, while also recognizing that priorities can shift quickly as new projects, requests, or technical challenges arise. Have the ability to adjust and problem-solve as needed</li><li><strong>COLLABORATIVE</strong> - Be an excellent collaborator and communicator with a desire to work cross-functionally and a willingness to advocate for your ideas while being open and inclusive of different perspectives</li><li><strong>FAST PACED AND HARD WORKING</strong> - We have the culture of a startup. We're mission driven and love pushing things forward. We move at a fast pace and want to keep that entrepreneurial edge</li></ul><div><br><strong>Location</strong><br> <br>We are a remote team of 45+ people that partner with hundreds of volunteers and partners to advance the mission. Team members work in any location, although core team working hours are largely in the US. The team at Faith Driven is spread out around the world from Singapore, San Francisco, Dallas, Nairobi, and places in between.<br> <br><strong>For this particular role we are looking for someone who is in the Eastern or Central Time Zones of the US</strong> that can overlap with other video editors and writers.<br> <br><strong>Benefits</strong><br>&nbsp;</div><ul><li>Salary Based on Experience</li><li>Family medical benefit reimbursement program for full time roles</li><li>Paid maternity leave and additional financial support for adoption, fertility for full time roles</li><li>Date Nights: Reimbursement for quarterly date nights each quarter &amp; annual weekend away</li><li>Retirement program with up to 6% company match available for full time roles</li><li>14 Paid Holidays and Unlimited, Flexible Time Off Policy</li></ul>

Director of Data and Information Systems

<h3><strong>About Subsplash</strong></h3><div>Originally based in Seattle, now fully remote, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Since being founded in 2005, we have pioneered the market with the first ever church mobile app. we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div><div><br></div><h3><strong>About the Team</strong></h3><div>We are a team of Product Managers and UX Designers who are responsible for maximizing the value delivered to our customers on the Subsplash platform. Our platform includes products like Media, Giving, Events, People, Apps, and Websites, which our customers use to create experiences for their end users. Our status as a content platform creates a unique set of challenges for our team, demanding that we keep both the client and end-user experience in mind in our designs, planning, and strategy. We focus on empathizing with our customers and their users to identify their problems and pain points and ensure that we deliver high-value, delightfully simple solutions. We fight against complexity and aim to create simple, thoughtful, and crafted experiences that solve those problems.</div><div><br></div><h3><strong>About the Role</strong></h3><div>As a Product Manager I at Subsplash, you are responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing as well as the CEO and leadership to bring experiences to life.</div><div><br>The Product Manager I also ensures that the product supports the company’s overall strategy and goals. You are responsible for helping Subsplash evaluate opportunities and determine what gets built and delivered to delight customers and users. You are tasked with helping to ensure our revenue and customers satisfaction goals re met. You will know customers and users well, become an expert on the product. Because you play a central role in your organization — always gathering valuable intelligence from various stakeholders, customers, and your market — you are in a unique position to define the success of your product. Your role as the product’s strategist and evangelist will be central to your success and the success of your products.</div><div><br></div><h3><strong>Qualifications</strong></h3><ul><li><strong>2-3 years of relevant product management experience in a SaaS environment. This means you have shipped quality software to a production environment, gauged usage / adoption, and adapted accordingly</strong></li><li>Bachelor’s Degree or equivalent experience required</li><li>Obsessed with knowing what our users and customers are doing and how they’re doing it combined with the ability to interact directly with them to learn more about them and understand their pain points</li><li>Familiarity with the use of Agile-influenced frameworks/practices (e.g. Scrum) for building SaaS products</li><li>Bias for action. Willingness to roll up the sleeves and do what is necessary to meet team goals</li><li>Strong collaborative leadership, problem-solving skills and time management, including ability to manage multiple and competing priorities simultaneously.</li><li>High attention to detail</li><li>Excellent written and verbal communication skills.</li><li>Ability to translate complex business and technical issues into actionable work for a development team</li><li>Strong analytical skills and comfortable drawing metric-based conclusions</li><li>Ability to deliver results for complex or ambiguous problems</li></ul><div><br><strong>Compensation</strong></div><ul><li>The total compensation for this role is between $100,000-120,000/yr.&nbsp;</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits<br></strong>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div>

Product Manager I

<div>Ministry Trakker is looking for a passionate salesperson with ministry knowledge to join our mission. Help churches streamline their care with our Google Sheets-based tool that sends text reminders to staff. This is a commission-based role—perfect for someone who loves connecting with churches and earning based on results. We’ll reach out to discuss commission structure and next steps. Let’s make ministry care simple together!&nbsp;<br>&nbsp;</div><div>We are a new startup of niche church software. My church needed it, so I designed it. We've been live testing since May and have the kinks worked out.&nbsp; Ministry Trakker streamlines your ministry by tracking needs and assigning them to your staff via a Google Sheet or Google Form. Think of it as your digital assistant that texts reminders to the right people at the right time, so no need slips through the cracks.&nbsp;<br>&nbsp;<br>I need someone who has a sales personality and has been involved in church ministry with a network of pastors and churches who would like to get in on the ground floor of a great opportunity (maybe a retired pastor). I need someone who is a self starter and will take Ministry Trakker to the next level by getting new churches to signup. This software is so helpful, we wouldn't want to do ministry without it. My pastor says, " My friend and partner in ministry, Jim Caldwell, created this tool to help us better shepherd and care for our church members. It’s one of the most helpful administrative tools I’ve seen in ministry in my 20+ years. I highly recommend it for every church, no matter the size. Wish we had it 15 years ago."<br>&nbsp;<br>Here's the scoop: I'm a full time associate pastor and definitely not rich. I need someone who is willing to come alongside me on a commission basis. A sales person who puts some time into this could make a nice side income. Commission negotiable.&nbsp;</div>

Church Management Software Salesperson

<div>Providing essential services to field staff and volunteers. Offering this support frees field staff for direct ministry with kids, optimizes financial contributions, and ensures careful stewardship of the mission's assets (both tangible and intangible).</div><div><br>Young Life requires​ all employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br><strong>Essential Duties: &nbsp;</strong></div><div>1. Vision &amp; Strategy</div><ul><li>Design and lead the development of a reimagined PMO that balances operational excellence with relational hospitality.</li><li>Set and communicate the strategic direction of project management support across the organization.</li><li>Align the PMO’s efforts with broader organizational priorities and initiatives.</li><li>Serve as a collaborative member of the Strategic Support Office Lead Team, contributing to the collective advancement, growth, and health of the entire office.</li><li>Special projects or initiatives, as assigned by the VP, Strategy.</li></ul><div>2. Project Portfolio Oversight</div><ul><li>Own the organization-wide project portfolio management process, including intake, prioritization, capacity planning, resource allocation, and status reporting.</li><li>Lead or contribute to governance processes that bring clarity, alignment, and transparency across teams.</li><li>Ensure delivery of complex, cross-functional projects on time, on scope, and on mission, with a focus on measurable outcomes.</li></ul><div>3. Team Leadership, Development, &amp; Stewardship</div><ul><li>Manage and coach a growing team of project managers and business analysts, providing direction, support, and opportunities for development.</li><li>Build a strong culture rooted in Young Life’s values—Hope &amp; Hospitality, Excellence &amp; Grace, and Relational &amp; Intentional.</li><li>Empower team members to work effectively in matrixed, faith-informed environments.</li></ul><div>4. Process, Tools &amp; Methodology</div><ul><li>Establish standard project management processes and tools that are scalable, adaptable, and grounded in best practices.</li><li>Evaluate and enhance project management platforms, dashboards, and reporting tools.</li><li>Support adoption of consistent practices across the PMO and other operational functions.</li></ul><div>5. Stakeholder Engagement &amp; Partner Experience&nbsp;</div><ul><li>Serve as a trusted partner to functional, project, product, and program leaders.</li><li>Serve as a trusted advisor to senior leaders, enabling informed decision-making and strategic agility.</li><li>Establish positive partnerships with internal customers/stakeholders and effectively manage these relationships to promote successful outcomes.</li><li>Foster high-quality partner experiences by creating transparent, consistent, and relational engagement practices.</li><li>Prioritize transparent communication and customer-centered practices.</li><li>Model "Unreasonable Hospitality" in how the PMO engages with internal partners.</li></ul><div>6. Center of Excellence &amp; Community of Practice</div><ul><li>Establish a Project Management Center of Excellence that provides frameworks, tools, and training to support consistency and excellence.</li><li>Build and facilitate a Community of Practice to empower and connect project managers across the organization.</li><li>Evaluate and evolve methodologies (Agile, hybrid, traditional) that best suit the organization’s diverse environments.</li></ul><div><br></div><h3>Education:</h3><ul><li>• Bachelor’s degree required.</li><li>• PMP, PgMP, or comparable certifications strongly preferred.</li></ul><div><br></div><h3>Working Conditions:</h3><ul><li>Flexible and/or Remote work environment</li><li>Limited travel required</li></ul><div><br></div><h3>Experience and Qualifications Required for the Position:&nbsp;</h3><ul><li>Minimum 10 years of relevant experience in project management and strategic execution, with 5+ years of team leadership.</li><li>Minimum 5+ years of ministry or non-profit programmatic experience/exposure.</li><li>Experience building or leading PMOs or Centers of Excellence.</li><li>Proficiency in portfolio management, change adoption, and stakeholder engagement.</li><li>Strong understanding of project delivery methodologies (Agile, hybrid, waterfall).</li><li>Exceptional interpersonal, communication, and facilitation skills.</li><li>Experience in nonprofit, global, or faith-informed environments preferred.</li><li>Proven relational skills.</li><li>Demonstrated verbal and written communication skills.</li><li>Ability to analyze complex problems, devise logical and creative solutions and empower people to implement them.</li><li>Works well with a team.</li><li>Ability to maintain confidentiality.</li><li>Strong understanding and experience with demonstrated ability to successfully navigate and lead in cross-functional environments.</li><li>Proven track record of effective collaboration across a complex, diverse, and geographically distributed organization. &nbsp;</li><li>Experience leading projects and initiatives/programs end-to-end, including developing work plans, assessing dependencies, coordinating with appropriate stakeholders, developing financial models, and synthesizing findings into recommendations.</li><li>Ability to appropriately manage expectations across scoped and proposed projects and related stakeholders.</li><li>Ability to manage numerous projects simultaneously from conception to completion in a fast-paced environment.</li></ul><div><br></div><h3>Preferred Characteristics:&nbsp;</h3><ul><li>Rooted in Christian faith with a passion for ministry and mission</li><li>Relational leader with high emotional intelligence and cultural agility</li><li>Strategic thinker with a builder’s mindset and service orientation</li><li>Comfortable leading in ambiguity while building clarity</li><li>Inspired by "Unreasonable Hospitality" and the integration of values into operations</li><li>Passionate about shaping high-impact functions and teams within a globally impactful mission</li></ul><div><br><strong>Job Specific Working Conditions:</strong></div><div>The Senior Director of the Project Management Office (PMO) will act as the principal leader and builder of a newly focused and values-driven PMO within Young Life’s Strategic Support Office. This individual will provide organizational leadership and oversight for delivering high-impact projects that enable Young Life’s global mission, offering exceptional project management support across functions, products, and ministry programs. This role requires someone with strategic vision, strong relational skills, and a deep understanding of project management, change adoption, programmatic realities, and cross-functional execution. This leader will uphold the values of hospitality, excellence, and relationships while developing scalable, consistent processes that empower others. Key outcomes include maximizing the value of deliverables and ensuring leadership and staff adoption of new systems, processes, projects, and strategies that enhance and support the health of Young Life’s global ministry portfolio while simultaneously driving and enabling impactful growth. The Senior Director of the Project Management Office expands Young Life’s project management capabilities and the team’s service capacities through a Project Management Center of Excellence and Community of Practice that, together, promote best practices, increase organizational effectiveness, and uphold the Strategic Support Office’s values of hospitality, excellence, and relationships.</div><div><br><strong>Additional Job Description</strong></div><ul><li>The anticipated salary for this position can range from $92,071-$140,000 depending on relevant education, experience, and location.</li></ul>

Senior Director - Project Management

<div>Providing essential services to field staff and volunteers. Offering this support frees field staff for direct ministry with kids, optimizes financial contributions, and ensures careful stewardship of the mission's assets (both tangible and intangible).</div><div><br>Young Life requires​ all employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br>Essential Prerequisites for all staff members (from Young Life’s Bylaws – Article VII):</div><div>“Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.”</div><div><br><strong>Essential Tasks &amp; Responsibilities</strong></div><div><em>Leadership &amp; Strategy</em></div><ul><li>Develop, maintain, and communicate a clear multi-year technology strategy aligned to organizational goals for a global ministry</li><li>Serve as a thought partner to the COO, CEO, and Executive Team, translating mission objectives into actionable technology and product plans</li><li>Integrate technology vision into the broader enterprise architecture and planning efforts</li><li>Cultivate and steward relationships with technology-minded donors, connecting their passion for innovation with Young Life’s missional needs</li></ul><div><br><em>Organizational Development</em></div><ul><li>Foster a globally minded technology culture that balances standardization with flexibility to meet the distinct needs of Young Life’s ministries around the world, including 6,500+ staff and 40+ physical properties</li><li>Structure and resource technology teams for scale and effectiveness, including Corporate IT, Product Development, and Production Operations</li><li>Evaluate and manage team capacity, implementing strategies to reduce cognitive load and expand capabilities for future growth</li><li>Sets appropriate annual goals and monitors progress of key staff</li><li>Prepares the technical department’s annual operating budget, monitors department’s performance on a monthly basis, and maintains an on-going forecast for year-end projections</li></ul><div><br><em>Operational Excellence</em></div><ul><li>Define, measure, and improve service levels for critical systems (e.g. 99.95% uptime), and develop incident management procedures with clear accountability, response protocols, and performance metrics</li><li>Build and operationalize a scalable security, risk, and compliance program (e.g., ISO 27001 readiness) tailored to the complexities of a global ministry, ensuring resilient systems across diverse infrastructures and regulatory environments</li><li>Develop and execute a roadmap to reduce redundant platforms</li><li>Lead business continuity planning and execution by developing strategies to mitigate risks that could disrupt technology access, including geopolitical events, natural disasters, and regulatory changes.</li><li>Conduct regular vendor and partner reviews to ensure alignment with strategy and cost-effectiveness</li><li>Ensure consistent communication and rollout execution around changes implemented at the global, department, and intra-team levels</li><li>Design and scale a global technology practice that fuels Young Life’s mission in 110+ countries and serves the unique needs of staff, volunteers, donors, and alumni worldwide</li></ul><div><br><em>Talent Development</em></div><ul><li>Attract, equip, and inspire high-performing teams through thoughtful recruitment and integration of leaders and specialists who elevate organizational capacity</li><li>Foster a culture of learning, mentoring and continuous improvement that honors and develops the dedication of existing staff</li><li>Design and lead structured growth programs to coach managers and empower talent to thrive within a mission-driven culture</li></ul><div><br><em>Faith-Based Leadership</em></div><ul><li>Demonstrate a faith-informed ethical framework for evaluating emerging technologies that align with the Mission’s theological and social values</li><li>Model Young Life’s Statement of Faith in all decisions and interactions</li><li>Foster a culture of respect, collaboration, and service consistent with Christian values</li></ul><div><br><strong>Key Qualifications</strong></div><ul><li>15+ years in senior technology leadership, ideally in global, mission-driven or nonprofit organizations</li><li>Demonstrated personal record of success in technical functions having led successful strategies and outcomes during career</li><li>Strong people development orientation – committed to mentoring, coaching, and enabling others</li><li>Deep understanding of operational practices (e.g., SLA definition, platform consolidation, security, vendor management)</li><li>Experience designing and implementing compliance frameworks (e.g., SOC 2, ISO 27001)</li><li>Excellent written and verbal communication skills; ability to communicate across functions, cultures, and with external partners</li><li>A global orientation and knowledge of strategies and trends in global strategy</li><li>Authentic alignment with Young Life’s Statement of Faith and Christian values</li></ul><div><br><strong>Leadership Competencies &amp; Personal Traits</strong></div><ul><li>A collaborative team player who will take the time to adapt and impact organizational culture within the technical team, across functions, and with the field, US &amp; International</li><li>An inspiring communicator who can articulate vision and direction to a dynamic team and serve as the connective tissue in weaving together ideas and strategies across the mission</li><li>Possesses a strong growth mindset and is able to learn from setbacks</li><li>Comfortable with ambiguity and can break it down as part of a cross-functional team</li><li>Values diversity and takes pride in cultivating an atmosphere of inclusion of various thoughts, perspectives, identities and expressions</li></ul><div><br><strong>Education/Working Conditions</strong></div><ul><li>Bachelor’s degree required; master’s degree highly preferred</li><li>May require working flexible hours, including nights and weekends</li><li>Regular travel required</li></ul><div><br><strong>Job Specific Working Conditions:</strong></div><div>The anticipated range for this position can range from $153,900 - $198,400 depending on the relevant education, experience, and location.</div>

Chief Technology Officer

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary<br></strong>We are looking for a Manager of Customer Success to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success and will be focused on leading our mid-level Customer Success Managers who are responsible for revenue retention, expansion, customer product adoption, and overall satisfaction.</div><div><br>In this role, you will be responsible for the success of your Customer Success Manager team, which includes meeting or exceeding gross and net revenue retention goals, as well as achieving expansion targets. You will coach your team on how to successfully manage a book of business proactively, how to implement B2B SaaS CS best practices and guiding principles, and how to develop CS professional skills. You will work closely with cross functional leaders from teams such as Technical Support, Onboarding, Sales, Marketing and Product for the betterment of the customer experience and ability for your team to serve their customers as effectively as possible.&nbsp;</div><div><strong><br>Responsibilities</strong></div><div><strong><br>Team Development: </strong>Provide ongoing mentorship and support to Customer Success team members, fostering professional growth, resolving challenges, and ensuring adherence to best practices and company standards. Drive the professional development of Customer Success team members through targeted training, mentorship, and performance feedback, while fostering a supportive environment that encourages continuous learning and growth. Use data and reporting to measure CSM success and areas for improvement.&nbsp;</div><div><strong><br>Team Performance and OKR Management: </strong>Oversee team performance of company objectives and departmental goals, ensuring parallel progress and providing prescriptive feedback for each Customer Success Manager in necessary areas of growth. Own and manage quarterly OKRs, providing regular updates to Virtuous leadership.</div><div><strong><br>Segmenting and Forecasting</strong>: Conduct regular assessments of Customer Success Managers’ books of business to ensure optimal balance of recurring revenue, customer journey stages, and more. Develop and update retention and expansion forecasts for each CSM and collectively as a team.&nbsp;</div><div><strong><br>Software Management</strong>: Maintain and optimize software tools for the team, including ChurnZero reportings, Sendoso, Notion, and Lattice, ensuring effective utilization and data accuracy.</div><div><strong><br>You Must Have</strong></div><ul><li>At least 3 years of experience managing a team is required</li><li>Management experience in B2B SaaS</li><li>Experience managing a quota carrying team</li><li>Experience in a professional customer facing role required</li><li>Strong Leadership: Proven experience in a customer success or related leadership role.</li><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful relationships not only with your team members but also with customers.</li><li>Proactive Problem-Solving: Proven ability to identify and address gaps or risks in CSM books of business with the appropriate coaching</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance to&nbsp; your team through the use of tools, reporting, and data driven customer insights.</li><li>Sales Acumen: Ability to coach CSMs on sales tactics and strategies for optimal retention and expansion</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li><li>Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

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