<div><em>Candidates local to Phoenix, AZ will be prioritized at this time</em></div><div><br><strong>Position Summary</strong></div><div>We are seeking a strategic and results-driven Director of Customer Success to lead our quota carrying Mid Market and Enterprise Customer Success teams. Reporting to our Chief Customer Officer, you will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value they receive from our products and services. You will also own retention and expansion for all Virtuous customers across all Virtuous products. This role requires a blend of people leadership, strategic thinking, and hands-on execution to drive customer retention, renewals, and revenue growth.&nbsp;</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Own and optimize customer journey</strong><ul><li>Establish and promote a vision for an exceptional end-to-end customer experience tailored to the unique needs of nonprofits</li><li>Create standardized Success Plans for customers across all Virtuous product lines, ensuring consistency and excellence in service delivery</li><li>Define and oversee key lifecycle processes, including the executive sponsor program to build strategic relationships, executive business Review processes to assess satisfaction and growth opportunities, and renewal and expansion playbooks to drive customer renewals and product usage</li><li>Develop standard presentation materials for lifecycle plays, ensuring all customer-facing teams have the tools they need to effectively communicate value and progress</li><li>Personally manage escalations from your direct reports, and follow a methodical escalation process to Chief Customer Officer and/or customer executive sponsors</li></ul></li><li><strong>Drive customer value</strong><ul><li>Collaborate with Director of Customer Onboarding and Services to optimize time to value</li><li>Understand change management best practices for nonprofits</li><li>Enable CSMs to deeply understand our customers’ objectives and become a trusted right-hand advisor</li><li>Define, drive, and demonstrate the value (ROI) delivered to customers</li><li>Collaborate with Marketing to generate customer facing resources that enable CSM retention and expansion opportunities</li></ul></li><li><strong>Lead cross-functionally to drive customer success</strong><ul><li>Define organization-wide responsibilities for each stage of the customer journey</li><li>Gather feedback from other departments, including Sales, Services, Support, Product, and others, to improve the customer experience</li><li>Collaborate with other Virtuous leaders to refine company-wide definition of ideal customer profile</li><li>Help foster company-wide culture of Customer Success</li></ul></li><li><strong>Maximize CS specific platforms and tools</strong><ul><li>Facilitate the adoption of essential processes in ChurnZero</li><li>Ensure ChurnZero is our company’s single source of truth for customer health</li><li>Create and/or refine dashboards to measure customer success</li><li>Work with CCO and CX Operations Manager to refine ChurnZero ChurnScores periodically over time</li><li>Generate strategies for high-touch teams to leverage ChurnZero and enhance low-touch digital customer journeys</li></ul></li><li><strong>Own key metrics for your team and for Virtuous</strong><ul><li>Gross renewal rate</li><li>Net renewal rate</li><li>Expansion revenue</li><li>Virtuous Payments Growth Rate</li><li>Customer generated stage 2 pipeline for sales</li><li>NPS</li><li>Employee NPS</li><li>Own the financial model for your team, including projections of costs and new hires, and forecasts of renewal and upsell rates</li></ul></li><li><strong>Recruit, mentor, and inspire a world-class team</strong><ul><li>Build a pipeline of great CSM candidates to meet the needs of our quickly growing team.</li><li>Establish an effective interview process</li><li>Establish performance expectations and growth paths for team members and provide regular relevant feedback</li><li>Transition out underperforming team members</li><li>Develop enablement strategies for CSMs</li><li>Cultivate a culture of customer delight by adopting a "best for Virtuous, best for the customer" approach.</li><li>Revise CSM compensation plans annually or as necessary</li><li>Determine the segmentation of the customer base and align the team structure and levels accordingly</li></ul></li></ul><div><br><strong>You Must Have</strong></div><ul><li>6+ years of experience in Customer Success or Account Management roles, with at least 3+ years in a leadership capacity</li><li>Experience overseeing managers</li><li>Proven track record of managing a Customer Success team and driving team performance metrics</li><li>Strong understanding of SaaS business models and experience in a SaaS environment&nbsp;</li><li>Nonprofit knowledge and experience preferred&nbsp;</li><li>Exceptional leadership, communication, and interpersonal skills</li><li>Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions</li><li>Experience implementing and/or managing customer success platforms or CRM systems (e.g., Hubspot, ChurnZero) is a plus</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

Director Of Customer Success

<div>We are seeking a dynamic Marketing Coordinator to join our team. This role involves developing and executing marketing strategies that enhance our visibility and engagement with churches across the nation. The ideal candidate will be a creative thinker with a passion for digital marketing and a heart for the mission of local churches.<br><br><strong>Responsibilities:</strong><br><br>	•	Develop and implement comprehensive marketing strategies including social media campaigns, email marketing, content creation, and digital advertising.<br>	•	Manage daily administrative tasks to ensure the Marketing department runs smoothly.<br>	•	Conduct market research and analyze trends to identify new marketing opportunities.<br>	•	Generate engaging content for various platforms that resonates with our target audiences.<br>	•	Work with graphic designers and other team members to oversee the layout of content, including brochures, newsletters, and promotional material.<br>	•	Organize and oversee advertising/communication campaigns, exhibitions, and promotional events.<br>• Assist in managing the Heychurch.co website.<br>	•	Track, measure, and report on the performance of marketing campaigns, gain insight, and assess against goals.<br><br><strong>Requirements:<br></strong><br>	•	Bachelor’s degree in Marketing, Business Administration, or related field.<br>	•	Proven experience as a Marketing Coordinator or similar role.<br>	•	Excellent knowledge of marketing strategies, channels, and branding.<br>	•	Superb communication and writing skills with the ability to market our services effectively.<br>	•	Proficiency in MS Office, marketing software (e.g., CRM), and applications (Web analytics, Google Adwords, etc.).<br>	•	Experience with content management systems, social media management, and email marketing tools.<br>	•	Ability to multi-task and handle various projects at once in a fast-paced environment.<br>	•	Strong organizational and project management skills, with keen attention to detail.<br><br><strong>What We Offer:<br></strong><br>	•	A role that is integral to the mission of empowering churches.<br>	•	Flexible working hours and location.<br>	•	Competitive salary and growth opportunities.<br>	•	A supportive and creative work environment.<br><br><strong>How to Apply:<br></strong><br>Submit your resume, a cover letter, and any relevant work samples to heychurch.co/apply. Please include ‘Marketing Coordinator Application’. We look forward to learning how your skills and passions align with the goals of Hey Church!</div>

Marketing Coordinator

<div>Salary Range: $75,000 - $80,000</div><div><br><strong>JOB RESPONSIBILITIES:<br></strong>1. Works very closely with agile development teams to create use cases, requirements, and estimations in support of company objectives.<br>2. Involved in documenting release notes and managing the analytics behind the customer’s journey through our products.<br>3. Spends a significant amount of time validating UX mocks and early-stage simulations with clients.<br>4. Works with development teams to ensure solutions meet market expectations.<br>5. Works with other departments and product manager to provide content for sales, user training and documentation tools.<br>6. Ensures client documentation is updated and effective including release notes and roadmaps.<br>7. Launches new products with assistance from the Product Manager.<br>8. Works with clients directly and manages a client feedback tool to ensure voice of the customer is heard and felt in each product.<br>9. Studies and reports on product analytics.<br>10. Resource for onboarding new team members.</div><div><br><strong>EDUCATION: <br></strong>1. Bachelor’s degree or equivalent experience.</div><div><br><strong>EXPERIENCE</strong>:&nbsp;<br>1. 2+ years related experience or existing product knowledge.</div><div><br><strong>COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:<br></strong>1. Ability to prioritize and manage multiple concurrent projects.<br>2. Flexibility to adapt quickly to new requirements, situations, programs, and services.<br>3. Strong customer focus.<br>4. Ability to be a team player.<br>5. Good time management and organizational skills.<br>6. Strong written and oral communication skills.<br>7. Strong problem solving skills.<br>8. Demonstrated respect, collaboration, and pride in ownership.<br>9. Ability to adapt to change.<br>10. Focus on delivering value.<br>&nbsp;</div><div>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.<br><br></div><div>Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. &nbsp;</div><div><br><strong>ABOUT US<br></strong>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</div><div>&nbsp;</div><div>As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.</div><div>The Product Owner II coordinates product development, release planning, and manages the overall successful delivery of new and existing products.</div><div><br></div><div>Nelnet is a Drug Free and Tobacco Free Workplace.</div>

Product Owner

<div><strong>Position Summary</strong></div><div>Virtuous is in search of a dynamic, goal-oriented sales leader with a track record of successfully assembling, retaining, coaching, mentoring, and enhancing sales teams. In this role, you will lead a team focused on fostering growth within Mid-Market Sales, with a special emphasis on the nonprofit sector.</div><div><br>Your responsibilities include supervising a team of Account Executives who aim to excel in value-based selling, using a consultative approach to promoting and positioning Virtuous. Reporting to the VP of Sales, you will develop strategic account plans, ensure representatives are prepared for client calls, and leverage your past successes to implement effective initiatives within our organization.</div><div><br><strong>Responsibilities</strong></div><ul><li>Planning and Execution:<ul><li>Develop, refine, and implement a comprehensive success plan for the team in alignment with company goals for both Enterprise and Mid-Market accounts.&nbsp;</li></ul></li><li>Team Leadership and Development:<ul><li>Cultivate a high-performance culture by recruiting, onboarding, and retaining top-tier sales talent.</li><li>Must be an expert in training teams in strategic deal management, value positioning, and managing multi-stakeholder engagements.</li><li>Provide ongoing mentorship, coaching, and constructive feedback to empower the team to achieve their full potential.</li><li>Regularly assess individual and team performance through a combination of direct observation, key performance indicators (KPIs), and other relevant metrics.</li></ul></li><li>Sales Projections and Reporting:<ul><li>Develop and deliver precise and comprehensive sales projections based on analysis, historical data, and current trends.</li><li>Provide regular, detailed reports to the executive team on sales performance, highlighting key achievements, challenges, and recommended actions.</li></ul></li><li>Cultural Development:<ul><li>Foster a dynamic and positive team culture that encourages healthy competition while emphasizing collaboration.</li><li>Instill a sense of ownership, accountability, and camaraderie within the team.</li><li>Collaborate with cross-functional teams, including Marketing, Product Development, and Customer Experience, to ensure alignment in delivering client-centric solutions.</li></ul></li></ul><div><br><strong>Requirements</strong></div><ul><li>Qualifications:<ul><li>5+ years experience in sales management within the SaaS space is required as well as exposure to nonprofits in some capacity. If you've sold directly to nonprofits, we want to talk to you!</li><li>Proven track record of consistently achieving or exceeding sales targets in a leadership role.</li><li>Certifications and/or a track record of growth and continued learning in sales management or related fields are a plus.</li></ul></li><li>Communication and Presentation Skills:<ul><li>Exceptional verbal and written communication abilities, with the ability to articulate the nuances of client value propositions clearly and persuasively.</li><li>Strong presentation skills, both internally and externally, to key stakeholders.</li></ul></li><li>Leadership Abilities:<ul><li>Demonstrated capability to inspire and lead a remote team</li><li>Passion for coaching and not being afraid to “get in the weeds” with reps&nbsp;</li><li>Strategic vision and mindset&nbsp;</li><li>Motivational and inspirational</li><li>Ability to develop and nurture lifelong client partnerships, becoming a trusted advisor and advocate</li></ul></li><li>Analytical Skills:<ul><li>Outcome-focused with strong analytical capabilities, utilizing data-driven insights to make informed decisions and guide the team accordingly</li><li>Proficient in using analytics tools and interpreting CRM data to drive strategic decision-making</li></ul></li><li>Industry Knowledge:<ul><li>Comprehensive knowledge of CRM systems, peripheral technology, and familiarity with the latest industry best practices in their adoption and use.</li><li>Well-informed of market trends, competitor activities, and emerging technologies&nbsp;</li></ul></li><li>Results-Oriented Mentality<ul><li>A track record of achieving and surpassing sales targets</li><li>A metrics-oriented approach, utilizing data and key performance indicators to measure the success and continuous improvement of the sales team</li></ul></li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

Sales Manager - Mid Market

<div>Do you believe that thoughtful design can create spaces where people encounter Jesus and deepen their faith? Are you driven by a calling to craft experiences that nurture spiritual practices and build a sense of community? We are searching for a strategic and innovative digital designer who shares our vision for spiritual formation within the Church and is eager to lead projects that guide people and unite communities in their journey with Jesus.</div><div><br></div><div><strong>About Practicing the Way</strong></div><div><br></div><div>Practicing the Way creates beautiful resources and experiences for spiritual formation, helping churches train people to practice the Way of Jesus.&nbsp;</div><div><br></div><div><strong>About the Role</strong></div><div><br></div><div><strong>Our Vision for this Role</strong></div><div>The UX/UI Designer plays a pivotal role as a steward of our mission, leading the design of our core digital touchpoints, including our digital platform, website, messaging, and online tools. This role centers on loving our audience through thoughtfully crafted digital interactions that are intuitive, smooth, elegant, peaceful, and, most importantly, effective in drawing people closer to Jesus.</div><div><br></div><div>As the architect and creator of new digital experiences and features, the UX/UI Designer continually refines existing touchpoints based on audience feedback, always aiming to serve our users better. A user-centric approach is essential, but it’s grounded in something deeper—a desire to lead people along a spiritual journey. This involves integrating analytics, research, and user feedback into the design process to create tools that not only work well but also inspire and encourage spiritual growth.</div><div><br></div><div>This role is a good fit for a fast-working, driven, self-managed designer whom God has given a balance of right-brain and left-brain thinking—able to problem-solve and craft strategic digital products while also holding the design skills to create beautiful and engaging visual designs. The ideal candidate has extensive experience working specifically in web and/or digital product design and knows how to design to technical requirements and harness data and research to make informed design decisions.</div><div><br></div><div>The UX/UI Designer will also take a leadership role in driving project success, crafting strategic approaches, and guiding projects from conception to completion through a UX lens. This includes setting clear goals, project planning, and ensuring that every project reflects our mission and vision.</div><div><br></div><div>The UX/UI Designer collaborates closely with:&nbsp;</div><ul><li>the Director of Digital Experience to define projects and priorities,&nbsp;</li><li>the Analyst to inform design decisions,&nbsp;</li><li>the Copywriter to develop content, and&nbsp;</li><li>the Engineer to implement designs.&nbsp;</li></ul><div>Together, you will shape experiences that resonate deeply with our audience and fulfill our mission.</div><div><br></div><div><strong>Specifics: What This Role Does</strong></div><div><br></div><div>User Experience Design - Crafting thoughtful and smooth user journeys that reflect our mission.</div><ul><li>Requirements gathering</li><li>User flows</li><li>Responsive wireframing</li><li>Information architecture</li><li>Content strategy</li><li>Audience research/strategy</li><li>Measurement strategy</li><li>Functional specifications</li></ul><div><br></div><div>User Interface Design - Constructing elegant and engaging digital interfaces that invite users into deeper spiritual practices.</div><ul><li>Pixel-perfect visual design</li><li>Graphic design / illustrations / asset sourcing</li><li>Headline and baseline copywriting</li><li>Boundary-pushing / innovative design - “Moments of delight” integrated into the experience</li><li>Quality Assurance</li><li>Design optimization ideation</li><li>CMS updates</li></ul><div><br></div><div><strong>Leadership and Management</strong></div><ul><li>Leading and driving project success, ensuring alignment with our mission and vision.</li><li>Crafting strategy and guiding projects to completion through a UX lens.</li><li>Setting clear goals, guiding timelines, and ensuring high-quality deliverables.</li><li>Collaborating effectively with cross-functional teams to bring projects to life.</li></ul><div><br></div><div><strong>About the Ideal Candidate</strong></div><ul><li>Committed Apprentice of Jesus: Your lifestyle reflects the lifestyle of Jesus, and you are continually arranging your life around being with Him, becoming like Him, and doing what He would do if He were you. You are an active member of a local church and affirm our Statement of Faith (as an integrated auxiliary of Bridgetown Church, we share a statement of faith).</li><li>You have 5+ years of experience in app or web design, with a strong focus on digital interfaces and user experiences.</li><li>You have expertise in design tools such as Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), and other relevant design software.</li><li>Experience working with web analytics, research, and user feedback in the design process.</li><li>You are highly organized, efficient, and detail-oriented.</li><li>You have strong proficiency in digital project management tools such as Asana, Click-up, Monday, or similar.</li><li>You possess excellent written and verbal communication skills.</li><li>You have strong interpersonal skills and the ability to work collaboratively with a team.</li><li>Preferred: You are experienced in designing digital products - including web apps or ios applications.</li><li>Preferred: Someone who has thought deeply about the theology of technology and UX/UI.</li></ul><div><br></div><div><strong>Details</strong></div><ul><li>Employment Type: Employee</li><li>Time Commitment: Varies</li><li>Location: Remote with flexible working hours. Willing to travel for key meetings, conferences, and team retreats.</li><li>Compensation: Hourly based on prior experience and fit for the role. (Note: At Practicing the Way, we’re always trying to balance generosity and fairness as we think about compensation. As a nonprofit organization stewarding givers’ sacrificial gifts, we may not offer the highest salaries, so we encourage you to consider that as you apply. We’ll discuss compensation shortly after the application stage.)</li></ul>

UX/UI Designer

<div><strong>Description</strong></div><div>Christianity Today (CT) is looking for a Data Analyst to play a central role in CT’s Business Operations team. In this role, you will work closely with CT’s Data Architect and the VP of Marketing Operations to explore data and deliver insights to drive better business decisions and ROI across the organization, manage our various databases, automate reporting and work processes, and help integrate and connect various platforms in our tech stack.</div><div><br></div><div>By effectively managing data and delivering insights, you will assist in creating a better experience for visitors and CT members around the world, and your efforts will make an immediate difference through CT’s growing Kingdom impact.</div><div><br></div><div><strong>Job Functions and Responsibilities</strong></div><ul><li><strong>Reporting and Presentation:</strong> Work closely with various teams, including marketing, finance, and editorial, to share the latest insights through comprehensive reports and presentations.</li><li><strong>Visualization and Dashboarding:</strong> Create and update charts and dashboards to visualize data effectively, ensuring stakeholders have easy access to critical information.</li><li><strong>KPI Monitoring: </strong>Define and monitor business KPIs to evaluate trends and detect abnormalities, providing actionable insights for decision-makers.&nbsp;</li><li><strong>Data Preparation &amp; Cleaning: </strong>Prepare and clean data according to the needs of various teams and projects, ensuring accuracy and usability.&nbsp;</li><li><strong>Ad Hoc Analysis: </strong>Conduct ad hoc analyses to address specific business questions and provide timely insights for decision-making.&nbsp;</li><li><strong>Data Accuracy: </strong>Ensure the accuracy of data by implementing quality control processes and regular audits to maintain data integrity.&nbsp;</li><li><strong>Collaboration:</strong> Assist other data professionals to enhance data workflows and optimize analytical processes.&nbsp;</li><li><strong>Education:</strong> Promote data literacy within the organization by educating staff on data-related best practices and tools, fostering a data-driven culture.&nbsp;</li><li>Perform additional job-related duties as assigned.</li></ul><div><br><strong>Requirements</strong></div><ul><li>Minimum of 2 years: relational databases and SQL. Knowledge of Snowflake is a plus.</li><li>Minimum of 1 year: data visualization tools (Tableau, Power BI, matplotlib, ggplot2, etc.)</li><li>Degree in computer science, information systems, statistics, mathematics, or other relevant technical field, or equivalent practical experience</li><li>Advanced proficiency in Excel required</li><li>Research or work experience with Python, R, or Julia preferred.</li><li>It would be a plus if you possess experience and familiarity with any of the following platforms: ActiveCampaign, BigCommerce, Blackbaud, Drift, Google Ads, Google Analytics, Google Tag Manager, Hubspot, Megaphone, Piano, Sage Intacct, Shopify, Squarespace, Stripe, Substack, WordPress, Zapier, Zendesk&nbsp;</li><li>Ability to present data and insights clearly, both in technical details and in layman's terms&nbsp;</li><li>Demonstrates ability to communicate effectively (verbal and written)&nbsp;</li><li>Strong data manipulation, analysis, and visualization skills&nbsp;</li><li>Ability to work in a team and independently.</li></ul><div><br></div><div><strong>Essential Traits</strong></div><ul><li>Spiritual Maturity – You strive to represent Christ in all you do, aiming to give God the glory for every success and relying on Him to overcome challenges.&nbsp;</li><li>Critical Thinking – You can find and synthesize information, apply logic to problems, and quickly analyze to provide a recommended course of action.&nbsp;</li><li>Curiosity – You have an innate desire to learn and understand systems and ask thoughtful questions, taking initiative to develop areas of expertise and knowledge.&nbsp;</li><li>Detail-Oriented – You have a natural attention-to-detail and always double-check and verify your work.&nbsp;</li><li>Organization – You are structured and thoughtful in prioritizing projects and carrying them onto completion.&nbsp;</li><li>Self-Motivated – You have a consistent drive to initiate and drive projects to completion with minimal guidance.&nbsp;</li><li>Technically-Minded – You are a technologist who loves to dig deep to understand, learn, and master new skills, and love when there is a problem to solve.</li></ul><div>&nbsp;</div><div><strong>Additional Information</strong>&nbsp;</div><div><br></div><div><strong>Benefits</strong></div><ul><li>Christianity Today offers a comprehensive benefits package. Check out our <a href="https://www.christianitytoday.org/careers/">careers page</a> to learn more!</li></ul><div><br><strong>Employment Details</strong></div><ul><li>CT's headquarters are located in Illinois.&nbsp;</li><li>This is a fully remote position.</li><li>This full time position has a workweek of 37.50 hours per week.</li><li>This is a salaried position with an Exempt FLSA status.&nbsp;</li></ul><div><br><em>Exact compensation may vary based on experience, skills, and location.</em></div><div><strong>Salary Description</strong></div><div>Annual Salary Range: $60,000 - $65,000</div>

Data Analyst

<div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.  &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.&nbsp;</div><div> &nbsp;</div><div><strong>What you'll do&nbsp;</strong></div><div>Owner of the holistic product life cycle and customer journey for Ministry Brands payments product segment. Work will be collaborative and generally independent. This individual will work with the broader product team, inside of a shared product management cadence. Your job will be to identify customer needs and extract insights that lead to new customer acquisition, increased product usage, and existing customer retention, then translate those needs into actionable initiatives. This individual will work hand in hand with Operations, Sales, Marketing, Design, and Engineering to solidify product requirements that upgrade old product experiences and deliver new breakout experiences that drive customer loyalty.&nbsp;</div><div>&nbsp;</div><div><strong>Key Responsibilities&nbsp;</strong></div><ul><li>Translates strategic objectives into actionable initiatives &nbsp;</li><li>Conducts customer research including interviews and win/loss analysis&nbsp;</li><li>Facilitates feedback meetings with sales, marketing, legal, operations, and other internal stakeholders &nbsp;</li><li>Works with engineering leadership to define solution architecture and feature requirements &nbsp;</li><li>Coordinates product designers to design best in class interfaces &nbsp;</li><li>Develops Market and Product Requirements Documentation&nbsp;</li><li>Builds business cases to understand ROI and opportunity cost &nbsp;</li><li>Prioritizes initiatives based on revenue impact, customer value creation, and alignment with company goals&nbsp;</li><li>Coordinates with the product owners, designers, and development managers on quarterly planning and sprint cadence &nbsp;</li><li>Coordinates with release management team to successfully launch new products and features &nbsp;</li><li>Understands and utilizes key metrics to drive growth including Customer Count, CAC, LTV, ARR, EBITDA, churn, and product specific KPI’s &nbsp;</li><li>Defines software and professional service products including pricing, positioning, and implementation &nbsp;</li><li>Reports to senior leadership on strategy, financials, and initiative progress&nbsp;</li></ul><div>&nbsp;</div><div><strong>Who you are&nbsp;</strong></div><ul><li>Bachelor's degree or an equivalent combination of education and experience &nbsp;</li><li>4+ years of experience managing payment processing and online commerce products&nbsp;</li><li>4+ years of experience in product management, preferably in SaaS software&nbsp;</li><li>Experience working with financial systems, and payment regulations&nbsp;</li><li>Curious about changes in the payment landscape and knowledgeable of emerging trends&nbsp;</li><li>Strong communication and presentation skills&nbsp;</li><li>Ability to engage and support cross-functional teams&nbsp;</li><li>Can meet tight deadlines, lead by example, be willing and able to roll-up sleeves and dive into the details when necessary&nbsp;</li><li>Experience launching product software for clients and consumers&nbsp;</li><li>Ability to manage multiple projects in various stages, from ideation through market delivery &nbsp;</li><li>Prefer 4+ years of business experience in one or more of the following: design, engineering, project management, strategy, business analysis, or similar field&nbsp;</li><li>Possess excellent analytical skills with experience in information and data analysis, impact analysis, cost-benefit analysis, ROI, and globally integrated solutions with ability to interpret data to make fact-based decisions&nbsp;</li><li>Experience with Pendo a big plus</li><li>Agile, Agile Product Lifecycle Management, Build vs Buy, Competitive Intelligence, Functional Specification, New Product Development, New Product Introduction, Product Demonstration, Product Management, Product Management Lifecycle (PMLC), Product Requirements, Product Research, Product Strategy, Roadmaps Management, Software Requirements Specification, User Research, Web Design, Web Development, Application lifecycle management (ALM) Software, Bug Tracking Software&nbsp;</li></ul><div>&nbsp;</div><div><strong>Benefit offerings designed to promote a life of balance!   &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.   <br>   <br><strong>Robust healthcare options</strong> – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.  &nbsp;</div><div> &nbsp;</div><div><strong>Flexible paid time off</strong> – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!   &nbsp;</div><div> &nbsp;</div><div><strong>Paid parental leave </strong>– Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.   &nbsp;</div><div> &nbsp;</div><div><strong>Mental health support</strong> – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.   &nbsp;</div><div> &nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. </div>

Product Manager

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>This Sr. UX Researcher analyst serves in a consultative capacity while leading large, complex research projects for various internal clients and Compassion departments. The specialist further performs and may lead junior team members in performing a variety of tasks essential to the completion of several concurrent research projects, and adheres to stringent timelines and quality standards.&nbsp; At this career level, the incumbent leads or conducts major, complex research projects and initiatives for multiple countries. Further, she or he often coaches and oversees the work of other UX researchers.</div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Processes and analyzes large, complex sets of both qualitative and quantitative data and develops complex research reports and presentations tailored to audiences of managers and senior leaders.</li><li>Lead various aspects of multiple, large research projects and carefully identifies and manages project specifications, assignments, and deadlines to deliver quality output and maintain project timelines for multiple internal clients.</li><li>Performs a broad range of complex data collection and analysis activities, on both qualitative and quantitative projects, which may include leading focus groups, conducting in-person or phone interviews, writing and conducting surveys, performing open-end coding/content analyses, and conducting various statistical analyses such as frequencies and other data summaries, etc.</li><li>Provides complex research reports on large, concurrent projects and delivers presentations to senior leaders and management that are concise, compelling, and targeted to key research objectives to deliver actionable insights to internal clients and groups.</li><li>Utilizes project management and consulting skills to keep projects on scope, on budget, and on schedule.</li><li>Identifies and builds relationships with user experience research firms to best serve internal clients. Evaluates and provides recommendations regarding what research can be accomplished in-house and implements research projects accordingly.</li><li>Continually works to expand and refine user experience - research expertise, through on-the-job learning and studying User Experience Research literature, to stay current with industry human factor insights and developments as well as increase contributions to the research function.</li><li>Coaches and provides expertise, and may oversee the work of other professionals and support staff in the market research discipline.</li></ul><div><br><strong>What do you bring?</strong></div><ul><li>User experience research plans, test scripts, screeners, coding, personas, research reports and presentations.</li><li>User experience research methods resulting in metrics that measure different areas of the user’s experiences.</li><li>Leads cross-functional user experience research analysis and identifies research driven high value areas of focus and experience opportunities.</li><li>Strategy and vision contributor with UX Research insights and UX OKRs&nbsp;</li></ul><div><br><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

Sr. UX Researcher

<div><strong>About The Signatry</strong></div><div>Established in 2000, The Signatry is a global community and ministry dedicated to creating eternal impact through generosity across generations. Since our founding, we have facilitated more than $4 billion in transformational grants for nonprofits around the world.</div><div><strong><br>Position Purpose</strong></div><div>The <strong>Data Analyst </strong>position is responsible for coordinating and building out the data analysis, and quality programs so that our teams can make data-driven decisions.&nbsp; The Data Analyst will perform these duties in conjunction with the Analytics Lead supplying business requirements and other technology team members.</div><div><strong><br>Primary Responsibilities</strong></div><ol><li>Coordinate internal efforts to set data quality standards and key performance indicators for our primary systems and business processes then build out the corresponding dashboard.&nbsp;</li><li>Implement analytic tools to determine system data quality standards and then establish policies, procedures and system enhancements to achieve those standards. &nbsp;</li><li>Understand and advise on system integrations.&nbsp; This requires understanding the data lineage and interdependencies between our foundation and internal systems. &nbsp;</li><li>This role will expand to assure data consistency across all of our systems by implementing a master data management strategy.</li><li>Collaborate across departments to support data analysis and integration. &nbsp;</li><li>As member of the Technology team, support The Signatry initiatives for data privacy and security.</li></ol><div><strong><br>Key Qualifications and Skills&nbsp;</strong></div><ul><li>Alignment with The Signatry values and statement of faith</li><li>Strong, detail-oriented multi-tasker that consistently meets deadlines&nbsp;</li><li>Process-driven, with the ability and desire to learn new systems&nbsp;</li><li>Organized, adaptable, and flexible</li><li>Proactive approach to problem solving, with an eye towards efficiency and a continuous improvement mindset</li><li>Ability to explain technical concepts to inexperienced users using graphs, infographics or other visualization techniques</li><li>Proficient in Microsoft O365, PowerBI, Google Cloud Platform (e.g., BigQuery, Storage, Functions, DataForm), GitHub and SQL</li><li>Establish Key Performance Indicators to monitor and evaluate progress.&nbsp;</li><li>CRM or Finance experience is preferable, but not required</li><li>Experience in data integration and predictive data science is desirable, but not required</li><li>A Bachelor’s Degree is desirable, but not required</li><li>A servant’s heart, with an appreciation for internal and external relationship building</li></ul><div><br><strong>Work Location &nbsp;</strong></div><div>This full-time, salary position can be based in our corporate office in Overland Park, KS in a hybrid in-office/WFH setting; or can be considered a remote position based upon the candidate.</div><div><br></div><div><strong>Pay Range</strong></div><div>$60,000 - $65,000 annually</div><div><br></div><div><strong>Benefits</strong></div><ul><li>Medical, dental, vision, basic life and disability insurance coverage is 100% covered for the employee. Voluntary enrollment for medical, dental and vision for family; Voluntary enrollment for supplemental life, accident and critical illness</li><li>401(k) with 4% employer match</li><li>Flexible “Take as You Need It” paid time off policy</li><li>Stipends/reimbursements towards fitness club memberships, cell phone service, and home internet</li></ul><div>&nbsp;&nbsp;</div><div>The Signatry is a 501(c)(3) tax exempt organization and a religious organization that has not waived any exceptions to any federal, state, or local legislation, including, but not limited to Title VII of the Civil Rights Act of 1964.</div>

<div><strong>About Ministry Pass:<br></strong><br></div><div>At Ministry Pass, we know pastors are often under-resourced, burned out, and frustrated with their church’s progress. We create resources and platforms so churches can accelerate their growth and pastors can achieve a healthy ministry/life balance.<br><br>Ministry Pass is a teaching resource and multimedia service for pastors. We specialize in sermon series materials and promotional artwork that is of high theological and artistic value. We exist to help church leaders:</div><ul><li>Communicate more efficiently and effectively</li><li>Grow their congregations through discipleship and evangelism</li><li>Have more time to study the Word and minister to their congregations on a weekly basis</li></ul><div><br><strong>The Role of a Marketing Integrator:</strong></div><div><br></div><div>As a Marketing Integrator at Ministry Pass, you will be pivotal in implementing and managing the execution of our marketing strategies. You will ensure that our marketing projects are effectively planned, executed, and optimized to promote our digital products and online applications. Your role involves translating the CMO’s vision into actionable plans, coordinating cross-functional teams, and ensuring that all marketing activities align with our brand’s mission and meet the needs of our church clients. This position demands exceptional organizational skills, a focus on execution, and a dedication to making a tangible impact in the faith community.<br><br></div><div><strong>Job Description:</strong></div><ul><li><strong>Marketing Integration:</strong> Collaborate closely with the Marketing Director to implement the company’s overall marketing strategy, ensuring seamless execution and alignment with organizational goals.</li><li><strong>Project Management:</strong> Creating project timelines and budgets.&nbsp;</li><li><strong>Marketing Calendar Management: </strong>Develop, update, and manage the marketing calendar, coordinating with team members to ensure all marketing activities are scheduled, tracked, and executed in alignment with the overall strategy.</li><li><strong>Proactive Analytics:</strong> Monitor and analyze the performance of marketing campaigns, providing regular reports and actionable insights to optimize future efforts.</li><li><strong>Campaign Execution:</strong> Ensuring projects are completed on time and executed with excellence.</li><li><strong>Contractor Coordinator:</strong> Work with various marketing contractors to schedule projects and associated tasks necessary to implement the campaign strategy.</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>2+ years of experience in marketing project management, preferably within the software or digital resources sector.</li><li>Strong understanding of marketing principles and project management methodologies.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency with marketing tools and platforms: email marketing software, Google Analytics, and social media management tools.</li><li>Ability to manage multiple projects simultaneously and meet deadlines.</li><li>Familiarity with the needs and dynamics of churches and religious organizations is a plus.</li></ul><div><br><strong>Schedule:</strong></div><ul><li>This is a full-time position. Our normal working hours are 9-5, but employees are allowed flexible hours for family obligations.</li><li>This role offers the option to work remotely or in-office* with our team. <br><em>*Office located in Magnolia, TX</em></li></ul><div><br><strong>Our Mission:<br></strong>A mission statement is a formal statement of the purpose of a company or organization. It’s the most important thing you need to know about us. Here is our mission statement: We provide practical tools and resources to help pastors lead healthy churches. Our vision is simple: to become the most essential ministry platform in the world for church leaders. That’s a big dream, but we believe that with a strong team, we can do it!<br><br></div><div><strong>Our Characteristics:</strong></div><ul><li><strong>Passion for the Church:</strong> We see pastors and churches as more than customers—we care about their well-being and want to serve them in ways that make their lives better.</li><li><strong>Growth Mindset:</strong> We’re always looking for opportunities to grow—whether that’s pursuing additional training or looking at data to learn from our current strengths and weaknesses.</li><li><strong>Results-oriented:</strong> Because we don’t want to just talk about serving pastors and churches (we want to actually do it!), we are intentional about tracking our results and metrics. We then use these numbers to further (and expedite!) our growth and efficiency.</li></ul>

Marketing Integrator

<div><strong>About Logos</strong></div><div>Logos is a purpose-driven tech company committed to the Church. We use technology to equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. That's why we foster a culture of service and innovation and create groundbreaking tools that connect people to the Word. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico. <br><br><strong>Salary Description</strong></div><div>$90k - $110k</div><div><br></div><div><strong>Responsibilities</strong></div><ul><li>Architect, develop, and maintain robust data pipelines using Microsoft Fabric, ensuring scalability, reliability, and performance.</li><li>Design and implement data mesh architecture principles, including domain-driven design, decentralized data ownership, and federated governance to enable flexible and scalable data solutions.</li><li>Identify and address performance bottlenecks in data pipelines and analytics solutions, optimizing query performance and resource utilization.</li><li>Design and implement data models and schemas optimized for analytical queries and reporting, leveraging Microsoft Fabric capabilities for efficient data storage and retrieval.</li><li>Document data pipelines, architecture designs and best practices, and actively participate in knowledge-sharing activities to enable the broader team to leverage analytics solutions effectively.</li><li>Collaborate closely with stakeholders to ensure analytics solutions align with organizational objectives and deliver value to end-users.</li><li>Provide training and mentorship to internal teams to leverage analytics solutions effectively, fostering a culture of continuous learning and development within the organization.</li></ul><div><br><strong>Requirements</strong></div><ul><li>Highly skilled and motivated Analytics Engineer to help facilitate the migration of our tech stack from bespoke, hand-crafted code to a managed service instance of the Microsoft stack.&nbsp;</li><li>Proven experience working with Microsoft Fabric, including Azure Data Factory, Azure Data Lake, and related services.</li><li>Proficiency in programming languages such as Python, SQL, and PowerShell for data manipulation, automation, and scripting tasks.</li><li>Strong understanding of data warehousing concepts, data modeling techniques, and dimensional modeling principles.</li><li>Experience with lakehouse architecture principles, including the integration of data lakes and data warehouses for unified data storage, management, and analytics.</li><li>Familiarity with platforms such as Delta Lake for transactional capabilities on data lakes, schema enforcement, and time travel features.</li><li>Experience with designing and implementing ETL/ELT processes, data integration solutions, and data pipelines in a cloud environment.</li><li>Solid knowledge of database systems, both relational (e.g., SQL Server) and NoSQL (e.g., Cosmos DB), and proficiency in writing efficient SQL queries.</li><li>Familiarity with data governance practices and data quality management.</li><li>Excellent problem-solving skills with the ability to troubleshoot complex technical issues and performance bottlenecks.</li><li>Strong communication skills with the ability to effectively collaborate with cross-functional teams and translate business requirements into technical solutions.</li></ul><div>&nbsp;</div><div><strong>Benefits</strong></div><ul><li>Competitive medical, dental, and vision insurance</li><li>Company-paid basic life, short, and long-term disability</li><li>10 company paid holidays per year</li><li>Flexible paid time off</li><li>2 weeks of paid paternity leave</li><li>Generous maternity leave policy</li><li>Health Savings Account and Flexible Spending Account options</li><li>401(k) plan (includes an employer match of up to 4%)</li></ul>

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Explore top Christian remote and work from home Analytics jobs at leading Christian tech companies, nonprofits, and churches.

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Explore top Christian remote and work from home Analytics jobs at leading Christian tech companies, nonprofits, and churches.

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Remote Christian Analytics Jobs
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