<div>The Direct to Consumer (DTC) team is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.</div><div>&nbsp;</div><div>The Manager of Social Media &amp; Partner Marketing is responsible for the day-to-day, customer-obsessed management and growth of multiple brands’ social media accounts by executing content-driven strategies that create engagement, build brand awareness, and drive multi-channel traffic &amp; sales. Working with the Director of Social Media &amp; Partner Marketing, and in cross-functional collaboration with Publishing and DTC Brand teams, the Manager will develop, create and execute tactics for owned and partner (author, influencer) social media accounts to drive audience growth, engagement and traffic to DTC sites.</div><div>&nbsp;</div><div><strong>Responsibilities<br></strong><br></div><ul><li>Own social media execution for a portfolio of brands (Instagram, TikTok, Facebook, X, Pinterest), including strategy, scheduling, content creation, copy writing, and reporting.</li><li>Be energized by real-time storytelling, capitalizing on moments in culture, with a lens towards brand fit.</li><li>Support strategic priorities to foster and grow the DTC brands’ footprint on social media and engagement.</li><li>Use social analytics tools to monitor performance and identify trends, then turn insights into actionable recommendations and new content strategies.</li><li>Communicate clearly with key external partners, especially authors and publishing stakeholders, to execute campaigns and share deliverables.</li><li>Contribute to content production: create original short-form videos, adapt brand and author assets for social use, and collaborate with the creative team on social-first design.</li><li>Support cross-functional campaigns: work with publisher and brand teams to align messaging, calendars, and creative.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Work Experience:</strong></div><ul><li><strong>&nbsp;</strong>4-5 years total experience in a marketing role required; 1 year of social media management experience in a brand, agency or editorial setting required.</li><li>Strong understanding of video content strategy and an ability to create short-form video content optimized for Instagram Reels and TikTok</li><li>Finger on the pulse of global and regional social and cultural trends.</li><li>Knowledge and understanding of social channels (Instagram, YouTube, Facebook, X, Snapchat, Pinterest, Giphy, TikTok, etc.) and how each platform can be used most efficiently in different scenarios.</li><li>Experience using social media management and monitoring tools (Falcon, Iconosquare, Later, Flick, Sprout Social, etc.) to further goals.</li><li>Ability to interpret data to understand campaign performance and create actionable programs on social platforms.</li><li>Experience working with content partners (e.g. influencers) a plus.</li><li>Experience with e-commerce driven social media strategies a plus.</li></ul><div><br><strong>Education: </strong>Bachelor’s in Marketing or related field</div><div>&nbsp;</div><div><strong>Knowledge:&nbsp;</strong></div><ul><li>Comfortable with core social media marketing metrics</li><li>Active and engaged with social media platforms, with a pulse on emerging trends</li><li>Strong understanding of content creation</li><li>Foundational understanding of affiliate marketing</li></ul><div><br><strong>Skills:</strong>&nbsp;</div><ul><li>Exceptional written and verbal communication skills</li><li>Creative problem solver, with a strong attention to detail</li><li>Agile mindset, with the ability to pivot calendars, strategies and plans to ensure relevance and resonance</li><li>Ability to translate strategy into brand-specific tactics and communication points</li><li>Ability to create basic social graphics, create and edit Reel and TikTok videos, and write engaging social copy</li><li>Foundational cross-channel analytics capabilities, with comfort tracking core metrics in Excel</li></ul><div>&nbsp;</div><div>The salary range for this position is $55,000 – $75,000. We recognize that attracting the best talent is key to our strategy and success as a company.&nbsp; As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.&nbsp; The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;</div><div>&nbsp;</div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.</div>

Social Media & Partner Marketing Manager

<div><strong>Job Summary:<br></strong><br></div><div>Save the Storks is seeking a dynamic Social Media Coordinator to join our Marketing team. Reporting directly to the Communications and Media Relations Specialist, you will take charge of spearheading the development, execution, and coordination of our social media channels. Your pivotal role will contribute significantly to advancing our vision and mission, amplifying our digital presence, and driving engagement and conversion through seamless integration with our overarching marketing campaigns. As our Social Media Coordinator, you will be entrusted with crafting innovative strategies and cultivating compelling content for our social media platforms, guiding each project from inception to fruition.<br><br></div><div>From conceptualization to content creation and calendarization and publication, you will play a central role in shaping our online narrative and fostering meaningful connections with our audience. The ideal candidate for this role is not only highly motivated and creatively inclined but also possesses a genuine zeal for forging meaningful connections with both existing and prospective supporters. Your dedication will shine through as you actively engage with our followers, with the ultimate goal of inspiring action and advocacy for our mission.<br><br></div><div><strong>Desired Qualifications:<br></strong><br></div><ul><li>2+ years combined communication, social media, and community management experience.</li><li>Strong understanding of social media landscape including Facebook, Instagram, Threads, X, YouTube, Pinterest, Snapchat, TikTok, etc.</li><li>Proven ability to effectively manage multiple projects and brands in a fast-paced, highly demanding environment.</li><li>Highly organized, self-starter with strong project management, copywriting, and verbal communication skills.</li><li>Collaborative, creative, and adaptive work style.</li><li>Demonstrates knowledge and understanding of the principles of marketing, advertising, promotional and digital content.</li><li>Comfortable working with Microsoft Office (Outlook, Word, Excel, PowerPoint).</li><li>Experience with Sprout Social and Canva. Adobe Creative Suite (Photoshop and Illustrator) are a plus.</li><li>Experience with social reporting tools is a plus.</li><li>Agency experience is a plus.</li><li>A passion for Save the Storks’ mission and values.</li></ul><div><br><strong>Physical and Other Requirements<br></strong><br></div><ul><li>Prolonged periods of sitting at a desk and working on a computer</li><li>Must be able to lift up to 50 pounds at times</li><li>Travel required up to 5% of the year</li></ul>

Social Media Coordinator

<div>At Ligonier Ministries, our mission is to proclaim, teach, and defend the holiness of God in all its fullness to as many people as possible. For over 50 years, God has used this ministry to equip Christians worldwide with trusted biblical teaching. Today, as we expand our global reach, we are seeking a Director of E-Commerce to lead our digital storefront and customer experience strategy.<br>&nbsp;<br><strong>About the Role</strong></div><div>The Director of E-Commerce will oversee Ligonier’s online sales presence, managing our platforms, shaping customer journeys, and driving growth—all while ensuring every initiative reinforces our theological vision and ministry impact. This strategic leader will align commerce initiatives with global outreach priorities, creating pathways for more people to encounter biblical truth.<br>&nbsp;<br><strong>Key Responsibilities</strong></div><ul><li>Develop and execute a comprehensive e-commerce strategy aligned with Ligonier’s mission.</li><li>Oversee digital storefront design, ensuring a user-friendly, trustworthy, and mission-consistent experience.</li><li>Optimize performance through data-driven insights, improving conversion, retention, and customer engagement.</li><li>Lead adoption of innovative tools and platforms (e.g., Shopify Plus, Amazon Vendor Central) to expand ministry reach.</li><li>Collaborate across departments to integrate discipleship opportunities and donor engagement into the customer journey.</li><li>Manage operations, fulfillment, and vendor relationships with excellence.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>5–7 years of progressive leadership in e-commerce, with proven results in strategy and revenue growth.</li><li>Strong organizational skills, initiative, and close attention to detail.</li><li>Experience with Shopify Plus, third-party logistics, and omni-channel strategies preferred.</li><li>Alignment with Ligonier’s Core Statement of Faith.</li></ul><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>This position is not only about strengthening digital sales channels—it’s about multiplying ministry impact. Every customer touchpoint is an opportunity to extend discipleship, deepen engagement, and resource believers around the world with sound biblical teaching.</div><div>&nbsp;</div><div>The pay range for this position is $125,000 – $140,000 annually. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.</div>

Director of E-Commerce

<div><strong>Data Scientist IV</strong> <br>Are you passionate about using data science to solve real-world problems and communicate insights that leaders can trust? At Ligonier Ministries, we’re looking for a Data Scientist IV to join our Analytics &amp; Information Management (AIM) team within the Technology &amp; Innovation Department (T&amp;I). This is a senior role for an analytics leader who will launch Ligonier’s first machine learning initiatives while occasionally flexing to assist with data engineering and BI as needed to keep value flowing. As part of AIM, you’ll design and deploy trustworthy, interpretable ML models that directly strengthen gospel engagement, discipleship, and generosity. From predictive modeling and A/B testing to SHAP-based explanations and ROI measurement, you’ll help stakeholders not only see what’s possible but also understand and act on it with confidence. And when demand for data science ebbs, your versatility to occasionally assist with data engineering and reporting ensures the ministry continues moving forward. <br><br>This position is fully remote, allowing you to contribute from anywhere in the U.S. while partnering with a mission-driven team dedicated to stewardship, innovation, and impact. <br><br><strong>What You’ll Do</strong></div><ul><li>Build predictive models on constituent data to identify the drivers of mission-critical outcomes.</li><li>Design and interpret controlled experiments (A/B testing, lift, ROI) to measure business impact.</li><li>Deliver clear, executive-ready explanations of model results using SHAP and other methods.</li><li>Operationalize ML solutions with reproducible code, CI/CD, monitoring, and Power BI outputs.</li><li>Collaborate on feature engineering and data pipelines with AIM’s engineering team.</li><li>Champion data governance, quality, and security practices across sensitive data assets.</li><li>Mentor colleagues and evaluate emerging Microsoft and ML tools for responsible adoption.</li><li>Occasionally assist with data engineering and BI delivery during periods of low DS demand.</li></ul><div><br><strong>What You’ll Bring</strong></div><ul><li>Master’s degree in a quantitative field (Computer/Data Science, Statistics, Applied Economics, etc.).</li><li>7–10+ years of progressive experience spanning machine learning, analytics, and data engineering.</li><li>Expertise in predictive modeling and experimentation (GLMs, ensembles, XGBoost/LightGBM, neural nets, etc.).</li><li>Strong proficiency in Python (pandas, NumPy, scikit-learn, XGboost), SQL/T-SQL, and MLOps practices.</li><li>Hands-on experience within Microsoft’s ecosystem (Azure Synapse/Fabric, SSIS/ADF, Delta lakehouse).</li><li>Advanced use of Power BI (datasets, dashboards, DAX, incremental refresh).</li><li>Ability to translate technical models into business-ready explanations and mentor teams.</li><li>Commitment to Ligonier’s General Statement of Faith.</li></ul><div><br>This is a role with meaningful impact in a non-profit Christian ministry. We highly encourage you to include a cover letter with your application.</div><div>At this time, we are only able to hire individuals authorized to work in the United States.</div><div>&nbsp;</div><div>The pay range for this position is $120,000 – $135,000 annually. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.</div>

Data Scientist IV

<div><strong>Get Involved!<br></strong><br></div><div>Samaritan's Purse is seeking a <strong>PeopleSoft Business Systems Analyst III </strong>to join our <strong>Information Technology</strong> department, working <strong>remotely</strong>. You can help the ministry improve our enterprise finance systems every day! As a <strong>Business Systems Analyst,</strong> you will be working with various internal departments and end-users to understand various ministry systems and develop solutions to their business processes using multiple technologies to maximize their performance. You will also be able to lead and/or participate in requirements definition sessions with stakeholders to capture detailed, system-agnostic business requirements. Bring your Enterprise Finance systems knowledge to help support a mission-critical team. Come and use your gifts daily to advance the Gospel!</div><div>&nbsp;</div><div><strong>A day in the life of a Business Systems Analyst:&nbsp;</strong></div><div>At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>In the role of Business Systems Analyst III you will have the opportunity to:&nbsp;</div><ul><li>Maintain your personal relationship with Jesus Christ and be an effective witness for Him.</li><li>Work with end-users to understand PeopleSoft 9.2 Financials Supply Chain Management and develop solutions to their business processes using various technology to maximize their performance.</li><li>Participate in requirements definition sessions with stakeholders to capture detailed, system-agnostic business requirements.</li><li>Facilitate sessions to document current business process and designs to-be processes and understand the finance functional business processes across the entire organization.</li><li>Train end-users domestically and internationally on existing and/or new Finance Systems and processes across all departments when necessary.</li><li>Support the ministry in the review, planning, testing and implementation of Financial Management System upgrades or edits.</li><li>Utilize all available tools and information sources to elicit requirements, including interviews/meetings, document analysis, surveys, site visits, business process descriptions, use cases, and workflow analysis.</li><li>Provide effort estimates for business analysis in proposed initiatives. Document functional specs, ensuring that all details of business data and business rules are included.</li><li>Participate in team building and group facilitation, compiling, tracking, and analyzing data, as well as preparing group training materials.</li><li>Serve as a liaison between IT and other ministry departments, including international, in needs assessment and subsequent, design, development, delivery, and maintenance of technology solutions.</li><li>Participate in discovery sessions to identify business scenario use cases for all in-scope process steps.</li><li>Coordinate the implementation of new Enterprise Applications on a global level requiring collaboration with other areas within IT, as well as other departments across the ministry organization.</li><li>Initialize all test cases with traceability to business and functional requirements.</li><li>All other duties as assigned</li></ul><div><br></div><div><strong>Qualifications &amp; Experience</strong>:&nbsp;</div><ul><li>Bachelor's degree with a major in Information Technology, Information Systems, or related field and/or at least four (4) years of experience supporting related business systems.</li><li>Thorough knowledge of Enterprise Finance and/or ERP Systems to include PeopleSoft 9.2 Financials Supply Chain Management, Oracle Financials, or related Financial System.</li><li>Comprehensive knowledge of testing enterprise finance systems</li><li>Strong ability to collaborate well across multiple internal departments</li><li>12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.</li></ul><div><br><strong>Job Location: </strong>Remote</div><div><strong>Type:</strong> Full-Time</div><div><strong>Language Requirement:</strong> Fluency in English (required)</div><div>&nbsp;</div><div><strong>Benefits:</strong></div><ul><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul>

Business Systems Analyst III (PeopleSoft)

<div>Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.<br><br>Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br></div><div><strong>What we are looking for:<br></strong><br></div><div>A driven and mission-focused <strong>Junior</strong> <strong>Front-End Web Developer </strong>to support the ongoing development and maintenance of Prison Fellowship's digital properties.<br><br></div><div><strong>Expectations of this role:<br></strong><br></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Assist in building engaging user experiences by supporting updates to the website, assisting in UI/UX implementation, and ensuring accurate, accessible, and optimized web content</li><li>Play key role in maintaining and updating internal SharePoint intranet site</li><li>Work with Sr. Developer and marketing team to troubleshoot technical issues, support CMS content updates, contribute to testing and optimization initiatives, and generate reports</li></ul><div><br><strong>Qualifications:<br></strong><br></div><ul><li>3+ years of experience in web development and/or website design</li><li>Experience working with or willingness to learn SharePoint for internal content management</li><li>Exposure to WordPress as a website CMS</li><li>Understanding of UI/UX concepts and ability to follow design systems</li><li>Familiarity with tools like Git, browser dev tools, and basic SEO best practice</li><li>Willingness to learn more about accessibility (ADA), technical performance, analytics, testing, and SEO</li><li>Bachelor's degree in relevant field or equivalent experience</li><li>Basic understanding of HTML, CSS, and JavaScript</li><li>Knowledge of Salesforce, Google Analytics, and Marketing Cloud a plus</li><li><em>This is a remote position in the US with a less than 5% travel component</em></li></ul><div><br><strong>What we offer:</strong></div><div>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.<br><br>Salary at Prison Fellowship is determined by a variety of factors. The rate of pay for this full time position at Prison Fellowship is projected to be between $28-$32/hour which is annualized to $58,240-$66,560.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br></div><div><strong>OUR STATEMENT OF FAITH<br></strong><br></div><div><strong>The Foundation of What We Believe<br></strong><br></div><div>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br></div><div>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br></div><div><strong>How We Are Compelled to Live and to Act<br></strong><br></div><div>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.<br><br></div>

Junior Front-End Web Developer

<div><strong>Who We Are</strong></div><div><br></div><div>Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at <a href="http://angel.com/">Angel.com</a></div><div><br></div><div><strong>Role</strong></div><div>We are looking for a Product Manager to join our team and help build products that enable the consumer to enjoy content that they can co-create with the creators through our platform. In this role, you will own and manage a portfolio of products, lead product strategy, tactical project execution, creatively solve business problems, have a keen eye for product design, and cross-functionally collaborates with designers, engineers, and stakeholders to build delightful products.</div><div><br></div><div><strong>You may enjoy working with us if you:</strong></div><ul><li>Are someone that connects deeply with users and their needs and can express them in products that enhance their lives and fulfill their needs.</li><li>Are self-driven and highly motivated to deliver best-in-class solutions with minimal guidance. You also recognize when you're wrong, learning from your mistakes and moving past them.</li><li>Love brainstorming with our users, fellow engineers, product designers, and stake holders, to understand what they want, figure out what they really need, and finally, what we should build.</li><li>Strive to embrace best practices and are always searching for opportunities to continually improve, learn and grow.</li><li>Balance your strong instinct with a culture of hypothesis testing, measurement, and velocity to learn and improve products you own.</li></ul><div><br></div><div><strong>We would love to work with you if:</strong></div><ul><li>You are an experienced Product Manager (3+ years) who has worked on consumer products in media, entertainment, or gaming that has served millions of consumers.</li><li>You are equally good at big picture ideation and at driving the details of execution with all the cross-functional teams involved.</li><li>You have built technology products from scratch and have a good balance of technical depth and business savvy and can command respect from both engineers and business leaders.</li><li>You have the tenacity and leadership experience to help you influence, lead, and organize complex projects.</li><li>Ability to incorporate data, research, and market analysis to inform product strategies and roadmaps</li><li>Strong technical skills, and understanding of computer science.</li><li>Experience with A/B testing and product experimentation.</li></ul><div><br></div><div><strong>Perks at Angel:</strong></div><ul><li>Competitive compensation</li><li>Stock Option equity package</li><li>100% company-paid medical, dental, and vision premiums for employees and dependents (US employees)</li><li>Health Spending Account (HSA)</li><li>Life, AD&amp;D, Short, and Long Term Disability Insurance</li><li>401(k) investment opportunity</li><li>Paid parental leave</li><li>Professional development reimbursement</li><li>Gym reimbursement</li><li>Remote work opportunities</li></ul><div><br></div><div><strong>Other duties</strong></div><div><br></div><div>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.</div><div><br></div><div><strong>Angel is an Equal Opportunity Employer:</strong></div><div><br></div><div>At Angel, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.</div>

Product Manager

<div><strong>About BoxCast</strong></div><div>Founded in 2013, BoxCast is a complete professional live streaming platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and businesses. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes.</div><div><br></div><div><strong>About the Role</strong></div><div><br></div><div><strong>Join the team behind one of the most innovative new tools in live audio production.</strong></div><div><br></div><div>RemoteMix empowers creators, engineers, and organizations to mix live audio remotely from anywhere in the world. BoxCast is hiring a Community Manager to represent RemoteMix across key audio and streaming communities, participating in existing groups while also launching and managing our own to educate, support, and grow our presence.</div><div><br></div><div>If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for.</div><div><br></div><h3>What You’ll Do:</h3><ul><li>Represent RemoteMix in online audio and streaming communities, forums, and social channels</li><li>Build and foster relationships with customers, power users, engineers, and enthusiasts</li><li>Act as the bridge between our users and teams internally to find opportunities to improve customer experience and cultivate communication amongst the pro audio and mixing console communities</li><li>Host and coordinate virtual events such as AMAs, product Q&amp;As, webinars, and technical deep dives</li><li>Serve as the voice of the customer internally, bringing feedback to product and engineering</li><li>Monitor forums to ensure timely and high-quality responses to product questions</li><li>Build partnerships with installers, integrators, and educators</li><li>Develop programs to recognize, reward, and amplify community champions</li><li>Engage with customers on review websites (G2, Capterra, SourceForge, etc.) and ensure their feedback is acknowledged and addressed</li><li>Track and report on community health, growth, and engagement metrics</li></ul><div><br></div><h3>Must Haves:</h3><ul><li>3+ years of hands-on experience in community management, customer engagement, or advocacy</li><li>Proven success as a power user on platforms like Reddit, Facebook, Discord and beyond with the ability to turn that expertise into community-building playbooks</li><li>Up-to-date on the latest social media and community-building trends with the curiosity to test new formats and platforms</li><li>Humility to accept feedback and the drive to turn it into actionable improvements</li><li>Familiarity with the pro audio and live streaming spaces (you know your way around mixing consoles, DAWs, or encoders)</li><li>Strong written and verbal communication skills with a customer-first approach</li></ul><div><br></div><h3>Nice to Haves:</h3><ul><li>Background in the music industry, specifically working with pro audio engineers, audio hardware manufacturers, live event audio installers or integrators</li><li>Experience as a live audio engineer</li><li>Familiarity with HubSpot, JIRA, and Confluence</li></ul><div><br></div><h3>How You’ll Display Our Values:</h3><ul><li>Integrity: Ensure updates and reports reflect accurate results and meet defined objectives</li><li>Collaboration: Work effectively with your colleagues and provide helpful guidance in an enthusiastic and inspiring manner</li><li>Judgment: Provide recommendations using your social media knowledge and tools to help BoxCast be a subject matter expert</li><li>Achievement: Consistently deliver results through effective organic campaigns and consistent posting</li><li>Innovation: Identify opportunities that will increase engagement within the channels</li></ul><div><br><strong>Location:</strong></div><div>Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin)</div><div><br></div><div>Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role.</div><div><br></div><div>Sponsorship for work authorization for foreign national candidates is not available for this position.</div><div><br></div><div><strong>Compensation:</strong></div><div>Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.</div><div><br></div><div><strong>Benefits:</strong></div><div>We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals.</div><div><br></div><div><strong>Equal Opportunity Statement:</strong></div><div>BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law.</div><div><br></div><div><strong>Candidate Accommodations:</strong></div><div>We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process.</div><div><br></div><div><strong>A Final Note:</strong></div><div>You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.</div>

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